When my old Dell XPS 15 died, I wanted to physically see a new one as well as the new XPS 13 2 in 1. Good luck finding a store on Long Island with any in stock, let alone on display. I was interested in the 13, but wasn't willing to order sight unseen from Dell. Discovered Micro Center online, and found they had both machines... and their prices were the same as Dell online! Road trip! Walked into a very large store with way more fun toys than I expected. I'll have to come back soon. Got to the laptop section, and it's loaded with choices. Found the 13 2 in 1 that I had read had a keyboard that many disliked. Well, I didn't! Writing on it now, it may be BETTER than my old XPS 15. Went through all the additional offerings with my sales guy (including discussing Indian restaurants in Hicksville), and got in line to pay. Got home and couldn't be happier. read more

I paid $40 to these guys for them to tell me there was nothing they could do for my computer. My 2 year-old Cybertron gaming desktop had been experiencing sudden, random restarts for almost a year. Despite being fairly tech-savvy, I'd exhausted all efforts to pin down the source of the problem and/or fix it. After a couple of terrible experiences at Geek Squad, I decided to take my ailing PC to these guys. Even Geek Squad didn't charge an upfront fee just to LOOK at the damn thing. I folded, though, out of desperation. Only to be told a few days later "We couldn't duplicate the issue". That's it. Sorry, you're own your own, kid. Forty dollars down the drain, and this place couldn't even give me a hint of what was causing these random restarts. I'm sticking to indie PC repair shops from now on. read more

I went in to buy a monitor for a new computer I purchased. It was a little crazy as they had received a delivery of video cards and there were 50 people there to purchase them. I went to the correct section and started looking at monitors. After 10 minutes and no one coming to help, there were 3 people standing in the section, I went over. A very nice gentlemen offered to help. He went onto the computer to see what was on sale and that's what he recommended. I told him what I was planning on using it for and it didn't seem like that made any difference. Not a great experience. read more

Ryan was a great help! Picked out a new PC all thanks to him. He explained everything perfectly even though I got lost and confused with what gives me the most bang for my buck. For anyone looking for assistance near the pre-builts, ask for Ryan 100% read more

After years of shopping, my love for Micro Center has been destroyed due to a warranty not being honored. I was told by an employee to drive all the way to the store to have my part replaced, only to be greeted by a hostile employee denying my part replacement, which was under warranty.I've consistently relied on them for all my hardware needs and gaming accessories, but my recent experience has left me deeply disappointed. I purchased a 2 year warranty for a 3080TI, which has now developed artifacting issues and randomly powers down. Despite my long-standing love for this store, their handling of this situation has been subpar at best. What's even more disheartening is that I've recommended countless friends and fellow gamers to this store, but it feels like they don't care about their customers anymore. It's disheartening to say, but I won't be returning to Micro Center after this experience. I will never recommend anyone ever again. This is no longer my favorite place to shop. read more

Micro Center - Lying to customers - Computers Near Me - Westbury, New York

I will start this review by saying I loved this store until my last visit. I go into the store looking for thermal paste and an ssd. One of the sales reps tells me there is a 1tb for $75 so I decide to go for that. When I get to the counter to pay, I notice the ssd is now $100. I'm not sure who messed up the price, that wasn't a big deal though. The next day I went back to the store with my pc for a diagnostic check since my aio cooler was running at high temps. They told me the diagnostic check would be $54 which I guess is reasonable. I then asked if they could install the ssd I bought the day prior, to which they said that would be $100. $100 to install a ssd that cost $100 is outrageous, especially since it takes only 2 screws to the motherboard....and the actual setup of the drive is achievable by watching a yt vid; which I did when installing my first one. I will add that the technician at the desk also agreed with me that $100 install is literal robbery, and he wouldn't charge over $20 to do it. So, I say fine whatever just install it. When I pick up my computer I am asked if I want to get a $130 protection plan incase anything goes wrong in the computer. My thoughts are why would something go wrong unless the person who was working in the computer messed up? I then proceeded to ask how many people have actually had problems with their pc after and the technician thought of one person who had issues 5 times - 1 person. I didn't get the warranty as I just spent almost $300 at the store. This left a very sour taste in my mouth, I don't know if I will be coming back to the store for the tech support. The prices on most of their products you could also get on amazon for lower. I don't know if I'm just overreacting, but I left the store very frustrated. read more

This is a great place for computer parts. I was fortunate enough to be able to wait in line and pick up a GPU. read more

Micro Center - GPU - Computers Near Me - Westbury, New York

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They have great prices and an amazing selection of computers and anything computer related. They also have an incredible build your own computer department staffed with knowledgeable staff. Just make sure you ask when you can't find something or when you need help. read more

Yesterday I submitted a review for a purchase, about a mouse designed for a righthanded user. Iam a southpaw. I decided to return it. allthough I did not have the blister contained, They accepted it without any negative response I was sheperded to the aisle where all the mice were located, and was assisted in locating one that was sutible for my need. I have made many purchases at the Merrick Ave. store, where all the staff were extremely extemely cooperative, whether I was making a large or small purchase. They all seem to know exactly where I can find what I need. They all seem to know everything except what the new "Powerbal" numbers will be. read more

Generally I like this store. But the service in the back of the store for ipads laptops etc sucks. Let me repeat, the service SUCKS. What else can I say? I was back today to buy a portable hard drive. The customer service guy (Sheldon R) was good. I usually experience good service in the store. But twice the service in the back by the laptops was dismal. A customer in front of me in the ipad area walked out in disgust the day I wrote the original review. That area needs an overhaul. read more

I am absolutely disgusted with my experience at Micro Center. I have been a computer owner for over 20 years and have never had an issue with hardware. Recently, I went over my budget and spent $2000 on a laptop for professional purposes. I was sold a machine with a faulty charging port. When I brought the computer back to the store, the technicians charged me to have them diagnose it, then said it's would cost $1250 to fix, essentially making a 2000 dollar computer over $3250. When I expressed my grievances, citing that this figure is more than my car is worth, I was told "Sorry, there's nothing we can do. Either get it fixed, or buy a new one". I can not believe a business can ethically operate like this. My only option now is to deal with the manufacturers in Taiwan, and at best maybe send this brand new laptop overseas. read more

In some ways, New York City and its surroundings are the epitome of culture and civilization. In other ways, it's like the boonies. If your parents live on Long Island and you go home to visit them, you usually end up upgrading their computers at some point, at least if you're me. So where do you get parts from? In civilized areas of the world, like Austin, you go to Fry's, where you can pick up all sort of parts at reasonable prices - more than Newegg or Amazon, but nothing like the extortion at Best Buy. But... where do you go on Long Island? Nowhere... if the trillion dollar economic crisis of the last year hasn't killed the myth of the efficient market, then certainly the fact that there's no Fry's in the area certainly should. So in times past I'd actually next day air stuff from Amazon in order to avoid the extortionate prices at Best Buy. This time I decided to ask Yelp for suggestions, and what did I find but Micro Center? It's no Fry's, it's more like the old Compusa before they went mainstream and then bankrupt, but they have computer guts and their prices aren't too bad, certainly better than Best Buy for many things. The prices of their sale items even matched Amazon's prices for memory and disks. So if you end up in a jam and need parts quick, don't go with gritted teeth to Best Buy, pay Micro Center a visit! read more

Micro Center - Micro Center outside - Computers Near Me - Westbury, New York

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Always a great experience. If you looking for a computer, ask for Kevin, he will answer pretty much any question you can ask to make an informed decision. read more

The "Stop and Shop" of the computer world. This is a going to be a very short and sweet review. You can find anything you need here to keep you computer(s) running smooth and efficiently at Micro Center. The difference is that here there are enough knowledgeable people behind the counter and on the floor to answer your questions and bring you, that's right folks, it's like having your own personal shopper, to the correct area and individual, if necessary. Even the checkout was good. An orderly line to the register where you're greeted by a smiling cashier who confirms that you were able to get your questions answered and products needed. One caveat... It may not be as easy during the holiday season, but from what I see, I would not be afraid to shop here during the "season." read more

I am simply updating this to 1-star due to stupid COVID policies. They aren't taking returns of microphones, cell phones, headsets, watches, and a few other things, supposedly because of COVID. They post it plenty, it is visible, I am simply leaving this review because at this point in time, any business using COVID as an excuse for any non-sensical policy deserves a 1 star review in my opinion. They try to justify it because you directly talk into microphones and cell phones, not really sure what it is for watches. The only problem is that we've known COVID doesn't spread on surfaces for about a year now. This is also not to mention, that I breathe on literally anything I touch. Laptop? Breathe on it. Keyboard? Probably within air-shot of my breathe. Why not those items? I'm not sure what bean counter at their corporate headquarters thought this was a good idea, but on principal, I'm not shopping anywhere with stupid COVID related policies that don't actually do anything to stop the spread except create customer service annoyances. read more

on this 5 scale, I rate 10 of 10! Excellent experience, superb support!

been going here for years. knowlegable staff and great selection and prices............ what else do you need to know

Microcenter can have 4 stars. It's fine, I have no big qualms with it....(that's not true but let's put that aside for now) The real show stopper is Max in computer sales. Wow! Do you need a computer? MAX IS YOUR MAN! He is so knowledgeable, receptive to your needs and works within your budget. Max is enthusiastic, friendly and pleasant to be around unlike Paul. Go Max! He's truly a gem. read more

DO NOT BRING APPLE PRODUCTS FOR REPAIR HERE. They are an authorized repair shop for Apple but they charge a separate diagnostic fee and wanted to charge over $600 to repair a screen that Apple charged me $428 and they won't deduct the diagnostic charge if you agree to repair. In addition- they are unprofessional. read more

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Had a great experience shopping there, was immediately assisted in selecting a system to work from home. Definitely recommend going there instead of Best Buy where you have to chase down workers if you need assistance and not because it is busy. Prices were great too! read more

This is probably the best experience I've had buying a laptop. As someone who doesn't know a lot about computers, I felt lost when I walked in today. Jason and Max helped me find the laptop I needed for work. They explained the makeup of the different laptops & asked me questions to help determine what would be best for me. I bought a Lenovo & I feel good about it (it was on sale for $399!) One of the services they offer, is transferring data from your old laptop to the new one, which was perfect for me, because the laptop I have is so damn slow! That cost an extra $100 and it was worth it. I was anticipating I would be there for a while, but the whole process took less than 20 min! I have to go back in a few days to pick up my new laptop, after the data is transferred. Everyone was super helpful & really nice. Highly recommend! read more

Customer service has fell of greatly here and employees will hold graphic cards for there friends instead of selling them to customers! Nice. read more

Good to stop here to pick up something if you have immediate needs They are always moving departments around and doing construction so sometimes it is hard to find what you are looking for Checkout process is always slow read more

If I could rate less than a star, I would. Customer service is awful at this location and because there is no phone number on their website or on the receipts, you have to jump through hoops in order to get anywhere with anyone. I bought an item, it didn't work. I wanted to return it. The cashier told me that I could return it when I originally bought it, then I was told I can't return it. This company will not last with customer service like that. Less than pleased. read more

This place definitely has all the geeky, computer-themed things you need. They also had fairly decent prices on computers. I'll give 'em that -- but not much else. I've been here a few times before, but this place just about drove me up the wall during my last visit. There's plenty of parking outside, so no worries there. Walk in and -- BOOM -- fluorescent lighting that could make a blind person cringe. Without even realizing it, the lighting going on in this place (in the main area, computer areas, repair areas) could make anyone want to sit in natural sunlight for the next hour to recover. Moving on ... I spoke with a few different sales people about different computers and they all seemed to have this know-it-all, chip-on-the-shoulder attitude. I wasn't quite sure if anyone was being 100% honest about the computers I was inquiring about. I heard conflicting stories from salesmen in the laptop section, since I spent enough time in there, and couldn't help but laugh at how ludicrous it all was. Maybe I'm just paranoid from other skeezy places? I have heard that the salespeople might just direct you toward a certain computer (and away from another), because they want a higher commission. This is a definite no-no for me, if this happens to be true. I did hear them pushing the virus protection services on every customer who bought a computer that day. I ended up leaving empty-handed and didn't return. I think I'll have to do more research before (and if) I return here. read more

This place is very big. I was a bit overwhelmed when I walked in. They have great customer service, when you walk in your greeted. The customer service booth has very helpful people who are patient and try their best to assist. The store is organized and clean. The have rooms in the back for your major purchases (tv, laptops, etc.) I loved Eric. He was the most entertaining associate I have ever met. He works in the Apple "room" in the far back to the left of the store. I was in there for about an hour deciding on which apple product to purchase and he was with me the whole time. He explained the specs of each item I was interested in and made the comparisons for me. Just amazing. The cashiers are very friendly and very fast for check out. I will be returning to this location because I feel much more comfortable with the knowledgable staff. read more

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Microcenter really has everything and something for everyone. From inexpensive bare bones ATX cases which you can build a souped up Ferrari-ish fast server to the smallest tablet, look no further for all of your computing needs. The store flyer that you should grab as you enter the store is chock full of great deals and closeouts. Typically I will give it a quick once over before heading deep into the stacks of software media, printer needs expansion cards, graphics cards, image scanners, drives, microphones, satellite speakers, webcams, digital cameras. RAM everything else. Part of the reason I like to read the flyer is to avoid questions that I may have for a sales associate, when I can answer myself. Even though Microcenter is well staffed the workers are always in high gear, assisting three people at a time and trying to catch one on the fly is no easy task. If you really need help head to the laptop section and begin to toy around with the most expensive machine in there then ask where the CD-RW's are located, or whatever you are actually there shopping for. The store can get a little cluttered and there is a definite warehouse feel during the holiday rush but there really is no retail store that can compare. read more

I heard a few mixed reviews about this place, but I went to get my computer fixed and was just astonished by how it went! The staff was so lovely and helpful, and the communication was fantastic! I sent my PC there on Friday and got it back on Saturday, and it was working amazingly! I can't thank this place enough, I highly recommend it! read more

Whenever the word "Microcenter" is spoken, I can actually see some people's faces light up. This place is a computer megastore. I like how the store is clearly separated into sections and aisles signs are self-explanatory. I love to take advantage of their sale deals because I don't find any other store beating Microcenter's sale prices. Unfortunately, this store is the only one in New York, but luckily, it's within a 20-30 minute drive from me on Merrick Avenue, opposite the Eisenhower Park. The parking lot is shared with Pearl Paint. Inside the store, most of the time, the return line is long. They recently opened up a new service line in the same area for Internet order pick-ups, which is a great service because items online are cheaper than in the actual store, but requires a twenty minute turnaround time for pick up along with the confirmation page. There is also a computer repair line as well. I like the fact that they have a BYOS (Build Your Own System) section. In addition, they have video game, help, and dedicated Apple sections. Microcenter doesn't only sell computers, they sell electronics from TVs, cameras, to electronic appliances such as a refrigerator and washer machines (think Best Buy.) Non-electronic items they sell also include computer magazines, books, and office furniture. Though, I come here to mostly buy cheap blank CD/DVD disks and hard drives at the cheapest prices. Unlike Best Buy, Microcenter does not have a music section and have a very limited DVD section. What I don't like about this place is that the clearance section isn't really clearance. For goods that are opened or returned items and simply repackaged, there is not enough difference in discount from the original price so chances are it's more beneficial to buy a new item instead. It's moderately difficult to find a store rep around here to help you because they are busy helping five to seven customers at the same time. It could be a hectic job for them, and Microcenter does keep track of how many items each store rep sells based on the bar code or sticker placed on the items that are bought, which leads me to wonder if they receive commission. They also changed the store layout of the checkout registers just like what I see at Best Buy stores. Customers line up in one long line and at the end, they are checked out by the next available cashier. While waiting on the snake line, there are a lot of point of sale items to entice customers to buy a little extra. After everything is paid for, the receipt must be shown to the security guard guarding the exit. Microcenter is heaven for those who need their electronics and is more outrageous than Best Buy. PROS: a vast computer megastore, Internet order pick-up, PC building section, great prices depending CONS: clearance items pricey, a bit difficult to find assistance at times read more

Micro Center - Notebook Systems Section - Computers Near Me - Westbury, New York

I would give 0 stars if possible. I came here to get my Lenovo laptop repaired. The issue was that the charging port on the laptop was loose, so I could not charge my laptop. Guess how much they charged for the repair? $1300 I could've bought a newer model of the same laptop for cheaper. What really frustrates me is that they lied about my laptop having serious issues with the motherboard. If I wasn't a Software Engineer, I might have believed them. I ended up taking the laptop to Lenovo themselves, and they fixed the issue for free. According to them, the motherboard was in perfect condition. Micro Center sucks, do not bother coming here. They'll just lie to get more money out of you. read more

Micro Center is the perfect place for all your technology needs. While I have never actually bought any electronics here, I have purchased many an accessory from them. They have cases for tablets, laptops, e-readers, etc. They also have all sorts of storage devices (flash drives and such), as well as a repair center. The hours are good and they also have a customer system so if you give your number when they're ringing you up, your name pops up on the screen. The prices are better than that of Best Buy and other electronic stores. The sales associates also know what they're talking about and don't just direct you to an aisle and leave you there to struggle. There are also separate rooms for Apple, Windows, video games, etc. It's a great place to shop. Think New Egg but in store form. read more

Went in to Micro Center to check out pricing on some usb flash drives and had to pick up a usb splitter as well. The store is huge and has a very good selection of everything computer oriented. I was truly impressed with the selection of goods. I was also impressed with some of the pricing especially some of the items that were on sale. If you know what you want and do not need any help, This place is great. On the other hand if you need help you might as well shoot yourself. I went over to the rack were all the usb drives were and tried to find out what the difference was between some of the different ones were. I asked 4 different salesman and each was summer thank the next. How can you work in a computer store and no nothing about the products you sell. I give the store 5 stars for product availability and sales prices. But i give them 1 star for sales help. shame on you Micro center for not having employees that know about the products you sell read more

Micro Center - Computers Near Me - Westbury, New York

Micro Center accommodations all technology. You literally can spend hours in this store. Staffing very friendly and very helpful helping me find my items., explained other upgrades options as well. Time spent in micro center., was quick. read more

Micro Center - Computers Near Me - Westbury, New York

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I asked a sales associate if they had any of the Newest GPU's in stock and he proceeded to tell me that they get shipments weekly and how that if I wanted to arrive there at 4 am and wait in a line to get one I would be happy to do. I wasn't very pleased with his snarky tone and attitude. It's not that I'm unsatisfied that your business doesn't have the stock. I'm unhappy about how I was treated by the staff there. But I appreciate your response read more

A computer place you can love. I've been coming here for a few years now- they have a zillion different peripherals for your PC system- video cards, power supplies, speakers, mice etc etc etc. Their prices are excellent and the hep there really knows their stuff. They also do excellent repair work there. Highly recommended. Big parking lot outside. read more

Found exactly the cables I needed, at a good price. Got to geek out on motherboards and components. And salespeople were very helpful. Unfortunately, the line is long, even on a Thursday night, and despite almost frantic efforts by the checkout staff, it's icing pretty slowly. Even the last minute impulse items are not helping me at this point. I just want to get out of here. Definitely getting another hard drive next time I come here though... read more

Micro Center - Are you a CAT person? - Computers Near Me - Westbury, New York

I came in late last month, looking for a couple of a cables and noticed how management was treating their staff, I noticed it at least in two departments.. very hostile and demeaning tones. The manager up front made me very uncomfortable. Not sure how they treat their customers normally but by the looks of how they treat their staff, I would assume not with upmost respect.... I would NOT recommend shopping here if you value how management treats their staff. read more

Great prices. you can always find a bargain here. "RAM" is real cheap, LCD monitors are a real bargain. The staff is always ready to help. plenty of parking spaces in the lot. Save your money and come here for all your computer needs, Skip "STAPLES" they are a rip off! read more

Micro Center has a lot of great deals on Computers including Gamer Computers. I bought a really good Dell Gamer computer there. They also have a good selection for TVs and computer parts and accessories. I even bought an umbrella there. read more

I came here today to buy a laptop. My dad is really Into computers so he researched them and found two that would suit my needs and my price point. He gave me the model numbers. I went to the laptop section and a gentleman asked me if I knew what i was looking for, I said yes and told him. He immediately told me they did not have them and tried to show me acer and hp laptops, which I said I was not interested in. He had the worst smelling breath I have ever witnessed in my life. It was seriously foul. He kind of gave up on me after i said I wasn't interested in an Acer laptop he was trying to sell me which was double what I wanted to spend and abandoned me. My nose thanked me, as i didn't have to smell his breath anymore, but that still didn't solve my laptop needs. wandered aimlessly around until another salesman asked if I needed help. I told him I was looking for a particular model and asked if they had it. He looked it up for me and told me he had it and he would be right back. So i waited around for a bit and then he came back and went to help another customer. I waited AGAIN, and finally he says "oh you're all set You can go up front and get it" Um, what? First of all, where up front? Secondly I'm not able to look at it?? I wound up purchasing it because it was a really good price but their service was awful. Thankfully my dad knows a lot about computers and did the work for me. Microcenter should give him a commission because those two sales people didn't deserve one. read more