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    Mid-Cities Sleep Center

    3.0 (2 reviews)

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    10 years ago

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    7 years ago

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    Texas Ear Nose & Throat Specialists

    Texas Ear Nose & Throat Specialists

    4.0(3 reviews)
    3.9 mi

    The office was clean, the staff was friendly, and the waiting time was minimal…read more I usually visit the office in Bedford, but I needed to be seen asap and they were able to promptly get me scheduled. I don't have any complaints about this office or staff, if you're looking for a quality ENT, this is the place to start.

    Office Experience: Poorest organized office I've ever experienced. I like Dr. Haroun and feel…read moreconfident about his ability, his experience and his personal demeanor but the office is poorly organized, does not give call backs as promised and hold times on the phone are extended (30 minutes yesterday). Also the patient portal had my phone number incorrect so I could not log into it. Labcorp text me over the weekend with test results but the office says that don't have the results!!! Over the weekend, I read the results and I have staph and MERSA in my nose! This is Tuesday and I should have been on an antibiotic treatment two days ago but still waiting to hear from the medical staff. Hold time today was only about 9 minutes. They make up a lot of excuses but never bother to say that they are sorry about the inconvenience. Prior to this frustrating experience, I had to see the Dr. in Southlake not my usual Flower Mound location. No one shared that there are two locations in Southlake so on my way to Southlake, I called and was put on hold for an extended period or time. I finally just picked one of the two locations and happened to get the right one but was about 10 minutes late because I was just driving around and holding on the phone! After arriving at the office, there were other frustrated patients there. So, if you choose this clinic, you will receive good medical attention but be prepared to have patience with the poorly run front offices.

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    Texas Ear Nose & Throat Specialists
    Texas Ear Nose & Throat Specialists
    Texas Ear Nose & Throat Specialists

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    Hope Medical Center

    Hope Medical Center

    3.7(7 reviews)
    4.7 mi

    I highly recommend Hope Sleep Clinic and Dr. Ewaida and so does my husband. We are now feeling…read morebetter than we have in over 20 year. Sleeping better, eating better and having a much better quality of life at our age. I am a 65 year old paralegal (on Medicare) with a very busy daily schedule. I also have all kinds of back and knee problems because I am considered obese for my BMI. I snored like crazy, huffed and puffed to even walk to the end of my driveway. Although I could have done my sleep study at home, I chose to have my sleep study done overnight with Hope Sleep Clinic with Dr. Ewaida at his Southlake facility and it was so nice, clean, super friendly staff and medical technicians. I had my own private bedroom, full size bed and satellite tv. All the comforts and luxuries of home. I went from 240 lbs. to now of 190 lbs. I still have 50 more pounds to go but with my small, portable Cpap machine and the fantastic help of Dr. Ewaida, I am well on my way and on the right track now. I have to totally disagree with any negative comments, I am not sure what they were wanting to accomplish but I guess you just have to have a little patience and have that drive and motivation to live a more healthier life and trust the process of Hope Sleep Clinic and Dr. Ewaida. Totally 5 Stars on this clinic and doctor.

    First of all, DR Ewaida is a very nice doctor who took his time with me and displayed good bedside…read moremanners. However his staff displayed the following unsatisfactory and unprofessional character. 1. The medical assistant was cold. Her voice and body language said she didn't want to be helping me. 2. They charged me $65 for my co payment even though I kept asking the front desk secretary are you sure? The lady replied that the insurance company said it's $65. I know she lied to me because after I left the office I called my insurance company and verified my co payment is $15 and not $65. She did not call my insurance company but informed the doctor that the insurance company gave her the incorrect copay amount. 3. During my consultation with the doctor, he said before I leave the office I will be provided a medical device to facilitate a home sleep study. However, when I asked the receptionist about receiving this device she said, "No, you're not receiving the device today because she needs to get pre-approval from my insurance company." As mentioned earlier I called my insurance company after I left the office and was informed that no pre-approval is required to receive this medical device. 4. All of these unacceptable behaviors left me very disappointed. This is compounded because I drove more than one hour from my home to this doctor's office only to be treated rudely, overcharged, and inconvenienced. I will not waste my gas or my time returning to this doctor's office. I was really looking forward to resolving my sleep problems with this doctor. However, even though the doctor is a very good doctor, I will not return and be disrespected and further disappointed with the office staff.

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    Hope Medical Center
    Hope Medical Center
    Hope Medical Center

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    Mid-Cities Sleep Center - sleepspecialists - Updated June 2026

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