I was in the process of getting an emissions test done at Honda since early January. There system…read morehas been down for over a month at this point. Connected to the state which has nothing to do with Honda. Nonetheless, I still needed this done so that I can get my inspection sticker. Adulting. Annoying. Anyway. Stopped by this Take 5 for an emissions test. Upon my arrival, I was greeted by one of the guys who directed me to the last lane. I waited for about 20 minutes or so, which was fine with me because my current book and I got even more acquainted! I love uninterrupted reading time, while also handling business. Once it was my turn, another guy greeted me and started the process. I was in and out within 20 minutes or so. Great customer service!

Arrived at 7:15AM on a Tuesday morning. No one there, one technician that opened a lane for me. I…read morecame for an emissions test and they require proof of insurance. I stayed in my car the whole time and just opened the door once or twice for measurements and to report mileage and let the tech grab my VIN number. As the name almost implies, I was in and out in ten minutes flat for $18.50. No complaints here!

Best take 5 I've ever been too. Everyone was super nice and…read moredid the best job they could. Communication was 100 and very informative

I took my 4Runner in this morning for a simple oil change and let them know ahead of time that it…read morehas a heavy TRD skid plate. The employee told me, "Yeah, we deal with these all the time. We've got it." I could tell they were having trouble with it, but I trusted they knew what they were doing. When I got home, I found that they had lost one of the skid plate bolts, and another bolt was barely threaded in and wiggling. They actually let me drive away like that. That is a serious safety hazard. If the skid plate had come loose while I was driving, it could have caused significant damage or even an accident. I can't believe they would allow a customer to leave without properly securing the vehicle, especially when they claim to inspect everything. After this experience, I would not trust their "final checks," and I definitely wouldn't trust them with my vehicle. A routine oil change should not result in a dangerous situation. Terrible location.

Don't go here as they will leave parts off your vehicle! Left a drain pan cover off my four runner!…read moreThey know from their cameras and said yes a technician did so but getting a fair customer compensation was like getting a root canal!!

Had a terrible experience yesterday. They did the work incorrectly, refused to re-check or redo it,…read moretold me my check engine light had been on when the car arrived, which it was not, and to top it off, tried to mislead me by showing me a random other screen instead of the main screen for the scanner showing what was actually wrong. Everyone makes mistakes on occasion, and that I can forgive, but not taking responsibility and worse trying to trick people is not ok. This business is not trustworthy, and I will not be back.

JT normally assists me but Rolando helped me on my most recent visit. He was absolutely awesome. I…read morekeep returning to this location because of the customer service I receive here.

Came here for state inspection, was told to wait 5-10 minutes. After waiting 20 minutes, they said…read moretheir machines were broken. Total waste of time

I've been going to AA Auto Care & Tire with my BMW for years, and it's always been good, but under…read morethe new management it's become GREAT! The new facilities are clean and inviting, and Jafar works really hard to keep prices low, service high quality and transparent, and customers happy. You can tell that he and his staff really love cars and put care into their work. I appreciate that he always takes time to explain everything in detail so that I can make the best decision for any issue. I trust this place 100% and highly recommend it.

I pulled up into AA Auto Care & Tire and was immediately helped by Jafar, I got a huge nail in my…read moreback tire because of construction on Westheimer. They were able to help me patch it up, & get me out of there in 10 min. They offer other services for a pretty diverse group of brands, Customer Care was great - will be returning. $20 to plug the hole

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

I've only had state inspections and an emissions test here (no longer needing safety). The…read moreemissions test is $18.50. I've enjoyed my experience. Bonus points that it's less than 5 minutes from me. Every time I pull up, someone greets me at my window and takes care of it. I just show my vehicle insurance on my phone. I've never had to wait longer than 10-15 minutes for the inspections. Oil changes will take longer, of course. There's 3 bays that they work from. There are coupons on their website. There's a small waiting area while you wait. It's clean and has a TV and Keurig. There's a clear window view of them doing the work. You can also hear what's happening. I overheard some enthusiastic comments about my Crown. Haha. Thank you. I'm a Toyota person and had my previous one for 20 years. The nice guy who greeted me said he had his Camry for 311,000+ miles. Impressive. As long as I'm in the area, I'll continue to get my vehicle inspections here. Next time, I'll ask about their oil change.

Went in for a car inspection after buying a new car. They only needed proof of insurance. Overall,…read moretime spent was about 15 minutes. The cost was 18.50 for the emissions check and paying. No frills, no nonsense, quick visit. My kind of place.

Did overall car service needs and repairs as well as new tires. As usual great, courteous group of…read moreknowledgeable folks that appreciated my business. Good listeners. Fair price. Highly recommend them.

Great, fast, service with a smile. Thank you Kyle for answering all my questions regarding the…read moreState Inspection.