I was in the process of getting an emissions test done at Honda since early January. There system has been down for over a month at this point. Connected to the state which has nothing to do with Honda. Nonetheless, I still needed this done so that I can get my inspection sticker. Adulting. Annoying. Anyway. Stopped by this Take 5 for an emissions test. Upon my arrival, I was greeted by one of the guys who directed me to the last lane. I waited for about 20 minutes or so, which was fine with me because my current book and I got even more acquainted! I love uninterrupted reading time, while also handling business. Once it was my turn, another guy greeted me and started the process. I was in and out within 20 minutes or so. Great customer service! read more

Arrived at 7:15AM on a Tuesday morning. No one there, one technician that opened a lane for me. I came for an emissions test and they require proof of insurance. I stayed in my car the whole time and just opened the door once or twice for measurements and to report mileage and let the tech grab my VIN number. As the name almost implies, I was in and out in ten minutes flat for $18.50. No complaints here! read more

Take 5 Oil Change - Inside - Oil Change Stations Near Me - Houston, Texas

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Awesome place! Saved me on the Sunday after 4th of July. Now i have a got-to place for Inspections and oil changes Great guys! read more

This Take 5 location is so great! I came For an inspection and they had me in and out in no time. In addition, the team was incredibly nice! read more

It has been 2 weeks & Take 5 is still "investigating" their liability in this. This has been an absolute nightmare to deal with. Please take your car to anywhere else but here. read more

Take 5 Oil Change - Oil Change Stations Near Me - Houston, Texas

I have a feeling it's specifically this location. I requested an oil change for my beat up work truck. I said I was fine with the economy oil change and I won't be needing the additional 2 quarts at $8.99 a piece because I hade a few rolling around behind my seat. After walking off for literally half an hour they came back and said " I called my manager he said we can't do that." I didn't argue I just politely asked them to close my hood and declined service. They gave a signal to the other person working who promptly slammed my hood. I usually take our vehicles to the Shepherd location. They're way cooler and accommodating. Won't be back anytime soon. Might just hit up a local shop today. Thanks for nothing l. read more

Angel and Jose were very fast! They informed me that my military discount would save me some. Very professional guys! I will be back for sure. read more

Always excellent service. They never try to upsell products I don't need. The only place I use for oil change and state inspections. read more

I had my oil changed on 1-27-25 and my mileage was at 128,466. The oil light came on today and my mileage is currently at 129,265 which indicates that I've only driven 799 miles (I work from home). read more

Take 5 Oil Change - Only driven 799 miles and the oil light is on. - Oil Change Stations Near Me - Houston, Texas

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I wished zero 's were an option. Although I don't normally write reviews ( people have off days) I do when things are serious. I had my oil changed in April and the wait, the service and the selection of oil was all horrible. My engine started sounding off so although it wasn't time for a change I thought I should. I went to a Valvoline and I had zero oil in the engine! The kind and attentive staff said they doubted my oil had been changed at all, no leaks, no drips, nothing. I have called corporate and they said they will check the videos and get back. I am feeling blessed that I didn't do major harm to my engine! read more

I got my oil changed last week and my oil meter is saying I never replaced it and now my car is starting to have issues. When I try calling the location it just rings and the call just ends read more

DON'T go to this Take 5!! I'm getting my oil changed right now at another take 5 and they just told me that the previous Take 5 (this location) I went to put the wrong oil in my car but not only that they stripped my plug so they can't even drain my oil!! read more

Please know before you come that you will be waiting roughly 25-30 minutes PER CAR. If you have 1 car in front of you, this means you will be waiting no shorter than an hour. You will save so much more time just going to another take 5 oil change (10 min away). Employees are also unprofessional and take their time. read more

Waited a half hour to get into a bay (only one car ahead of me) and waited another half hour to actually have them get to the oil change. Three guys were working. It should not take this long. read more

I am very patient when it comes to these types of services but this time, I felt completely disrespected. usually the staff is really attentive and nice but this ANGEL person grabbed the service employee who was beginning my service AN HOUR AFTER I arrived to work on a vehicle that JUST came to the shop. I came for AC filter change and oil change and been waiting over an hour in the hot. I understand waiting but I don't understand special treatment when there's a line out the street. I said Please i've been waiting an hour sweating a worker already bought me two bottles of water and he said angel can I , angel told him to make me wait longer. I will call and complain again lmao. read more

Terrible service - I had to remind the service guy to put a current sticker on the windshield, remove the clipboard in my car, put the glove compartment back on, and the receipt did not match the work order! Oops wrong customer.....and THEN the paperwork for the service showed the nail place and address next door, not my name! He had a ridiculous excuse for that. Pitiful Pitiful Pitiful (they were confused, take your car somewhere else!) read more

DONT EVEN BOTHER!!! I drove here because the one I go to in the heights was busy. Well this one was worse the black guy puts me in a bay, walks off to GET LUNCH, eats and then comes back. He said they were short staffed and there was a new guy. Full of excuses. Didn't hold himself accountable for what he did. What a loser! Take your business elsewhere! read more

The service at this location was top tier. Very polite and helpful. Josh is very professional at this location and his positive attitude was refreshing. read more

they took absolutely forever, over 2.5 hours sitting in the car for a simple service. and they left my car messed up after an oil change the pan under the car fell off and dragged the ground my entire way home. don't go here. read more

I have been there 2 times now and there is no inspector there. Went at 2pm one day and another day at 8am. This is usually not the case at this place as I have been going there for years. Guess I need to find a new place! read more

This place does not want your business, so don't give it to them. I've been literally turned away from this place the last three times I've "tried" to give them my business. Needed an inspection sticker - no inspection sticker guy was available. No biggie. Stuff happens. Needed an oil change, they didn't have any OIL! Um, what? Can't make this stuff up. Today was the kicker - I showed up at 6:20 and they had two cars in line. They close at 7:00. I was turned away and asked if I could "come back tomorrow" with a careless shrug. Guy didn't want to have hurry or maybe work close to closing time. That's ridiculous. Not coming back tomorrow, there go-getter. How about never coming back again, ever. Talk about going out of your way to lose a customer. It's amazing that places like this stay in business. I would say awful customer service, but more like non-existent customer service. read more

Not sure what happened, but this location is by far the worst I've been to. 4 total cars received their oil change before I did, no care or hustle appreciated by the employees. Do not recommend this location as I spent 50 minutes stuck waiting in a small lot leading to the oil change. read more

Great service!! Professional and friendly- thank you gentlemen. Inspection and topped off my oil.

I just recently moved to the Houston area from Minnesota and needed to get my oil changed. This place was right down the street and had great reviews so I took my car in. The staff were very friendly and timely. I had my oil changed in less than 15 minutes, and they offer good discounts for oil changes as well! Will be coming back here for future services! read more

3 words: windshield wiper scam Also the service is terrible! They make you wait while other customers arrive after you and go deal with others when you got there first. Took over an hour to get a state inspection after waiting my turn. read more

Do NOT ago to THIS location, the service is horrendously slow by young inexperienced people!

Called and got my oil changed fast. Great service and good coupons!! Will come back. Staff was very friendly and helpful along with quick and concise providing amazing service read more

Super easy, quick and convenient for a state inspection! You stay in your car, turn on things the mechanic asks you to and it took maybe 20 minutes. read more

Went to get an oil change. Young man showed me the dip stick that was clearly over the full line, I asked to double check it. I could see him through the window wiping off the oil to make it look like it met the Full line. For additional context, the guy just dumped a load of oil into car without checking dip stick as her went along. I immediately took it to auto shop down the street to check and they confirmed it was half a quart to a quart overfilled. read more

What life savers they are they instantly were all very helpful with my state inspections. All crew members were patient and understanding and definitely provided great customer service. You never need to leave your car. Been here for oil changes and state inspection, quick easy and very helpful. Thank you all for being so helpful. read more

Got in the line for a simple "Take 5" oil change today. Sat in line for 30 minutes before someone came and told me that the holdup was a car waiting for an inspection, but the inspector quit. Everyone looked messy and unprofessional and one guy was on his phone almost the entire time I was waiting. I got out of there and the line went to the street, but others were leaving too. I forgot about my bad experience here six years ago. Here's another one and this time I won't forget. read more

Came for a state inspection. The inspector must have misheard the odometer reading and got me a wrong report. He didn't even check the car and didn't even care for reading the odometer by himself even though he wrote down oddly high mileage number for a 2 months old brand new vehicle. The worst part was I realized it at the county office! Had to come back to fix the report. The same inspector was there and he was complaining about me coming back again. Will not come back for any services they offer. read more

Spent 45 minutes in line waiting for an inspection. I then spent another 30 minutes getting an emissions test done just for him to tell me it wasn't working. After another 15 minutes and again a machine not working, I had to go somewhere else. 1.5 hours wasted trying to get an inspection done here. read more

I love take 5! Not too much to say. They're very fast and decent prices. And you don't have to get out your car! I'd recommend.

Been going here for a long time and was always very happy with the staff and service. Not this time and I found out how little they care about customers even the regional manager! The manager was not there and I had to deal with the assistant manager who was rude, unprofessional and did not follow their protocol. First, before he even asked me if I wanted the same service, his two employees started working on my car. The manager went to the computer on the second bay. They checked off items on the checklist which they didn't do - wash windows- not done, checked wipers - no, filter was clean after he told me I needed a new one!, no sticker as to when my service should be, and it might sound trivial but no bottle of water. He then screams that will be $90.20. After checking, my last service was $68.00. He started to say he asked me and stopped short because I knew he didn't. I called the shop and they transferred me to customer service. They said their system was down but the district manager would call in 24 hours! No call so I called customer back and they said the regional manager would call me today. He did call and was as rude and unprofessional as the assistant manager. I told him I wanted a refund and he hung up the phone. I have not heard from him again. I will not go back there or to any takes five! read more

Me and fam (6 cars) been coming here for oil and inspections for years, but no more. Suddenly they got a windshield wiper scam going. I was hit with $16 (left "streaks"), daughter for $32 because one made a noise. Of course they've got you over a barrel because they wait till you've been there a half hour to tell you either buy their wiper or waste more of your life getting one at Walmart and coming and doing it all over again. read more

Get your oil changed somewhere else. I took my Subaru here and they ruined my transmission. There was nothing wrong with my vehicle until this horrible oil change. Now it will cost 6338.41$ to fix my vehicle. This company does not stand behind their warranty. No one answers the phone, and they do not return phone calls. At first they said, they would take care of it. Now I can't get a hold of anyone. The dealership, where my car had to be towed to, has been calling them also. They can't get ahold of anyone. Once they have your money and ruin your vehicle, they do not stand behind their product. They also have an "F "rating with the Better Business Bureau. They are not Better Business Bureau accredited. I wish I had known this before I went there. I only went there because it was close to my house and I thought it was a good place to go. I WAS WRONG. read more

Location doesn't have properly trained personnel and during Wednesday at noon takes 30-40 minutes to perform one oil change. One guy was bouncing around trying to train two others and the manager was siting inside while the location was backed up. One of the trainees spent most of the time trying to figure out how to work the computer. Basically a one man show management is very poor at the location. read more

Extremely kind employees. I don't know much about cars in general but the gentlemen who serviced my vehicle was never too pushy about upselling he was thorough and explained everything that the price included (such as a top off before your next oil change etc) I wish I could remember his name (will update when I get my top off) but his energy was incredibly positive. He never once took his mask off, and was very mindful and polite. In addition he was even friendly too my pup who was in my backseat. Over all, it was a great experience. Highly recommend. read more

Have my car inspected! And he said it failed because of the horizontal brakes not working. So I believed him! Apparently he's supposed to be the inspector! Then brought it immediately to a car repair shop, only to find out it's actually working fine!!! TIME WASTERS! Big time!!! They are the worst I just came here coz it's close and convenient. Otherwise I won't! read more