Disappointed. Even though I showed up 5 minutes before close I really think it would be in the…read morebusinesses best interest, not to mention the owner to give me the oil change anyways. I would have taken care of anyone who took the time to come on in. I'm not saying this is a direct reflection of the ownership but it's little things like this that leaves waves of dissatisfaction in the community.

They left all four of my tires at bizarre different levels of pressure…read more What were they doing??? Did they put in the right amount of oil?

We get friendly, timely and reliable service from S&S every time we go. One specific thing I like…read moreis that they will help me prepare for repairs my car is going to need in the coming months or years. They will tell me if something doesn't have to be done right now, but it allows me to save up and be able to take care of my vehicle in the future.

Have been a customer of S&S for over ten years. Steve runs a trustworthy shop and is a fair, honest…read moreand extremely knowledgeable Technician. He has solved problems trhat others have not been able to. His costs are less than many and he he tells you what he is thinking, the options and what will happen to your car if you don't fix it. To date he has never been wrong. I recommend him for all your families automotive needs.

Midas spee dee oil chamge19300 hwy 7, Deephaven, MN is another rip-off shop. Midas you have a real…read moreintegrity problem with your franchisees. My daughter took her car in to get an estimate for one issue-her brake fluid lines needed simple purging. When they were done damaging her car, she left with low Freon that now requires a $200.00 "recharge" and she now has a Coolant leak causing her engine to overheat die to a mysterious leak in her system. No idea yet how much damage they caused. We're looking into asking for legal help and reporting to the State's Attorney General.

Very very friendly people, they are happy going and best of all they don't rip you off! Do not go…read moreto Midas in maplewood. They made my mother pay 1300 for new breaks on my car, not including the front... I got a new filter and synthetic oil for 90$, good deal. The oil was 54 and the new filter $25. My mother and I left happy campers :)

These guys are great. This is the only place I come to when I need an oil change. I barely ever…read morehave to wait, and I'm in and out within 20 minutes. During my most recent visit, one of the mechanics put in a new bulb for my headlight at no cost. Score! They also take the time to explain things, which I appreciate. Fast and friendly service--can't go wrong!

To Corporate Management,…read more I am writing to formally log a complaint regarding a deeply disturbing experience at your Chanhassen, MN location. The interaction, which was escalated entirely by the store manager, involved unauthorized vehicle service, the humiliation of an employee, an abuse of emergency services, and--most alarmingly--the hazardous sabotage of my vehicle before I left. The details of the incident are outlined below: 1. Hostile Interaction and Unauthorized Service The interaction began poorly when the manager greeted me with a visibly hostile and condescending attitude. I presented an expired 15%/20% coupon, which he refused to honor. While I was frustrated by his tone, his communication regarding whether any alternative discount would be applied was completely unclear. While we were still disputing the pricing, the manager proceeded to service my vehicle without my consent. I would not have authorized the service had I known no accommodation was being made. 2. Mistreatment and Humiliation of Staff While waiting, I witnessed the manager severely demean and humiliate a lower-level employee in front of customers. When the employee was processing information, the manager mocked him, stating, "Your brain Wi-Fi is not working and slow." This toxic behavior toward a subordinate created an incredibly uncomfortable environment. 3. Escalation, Verbal Threats, and Police Involvement At checkout, the manager demanded full price and rushed me. When I expressed my annoyance that he hadn't clearly communicated his refusal before doing the work, he threatened: "We can do this the easy way or the hard way." The manager then escalated the situation by calling the police, falsely claiming that I had "gotten in his face." Because of his aggressive demeanor, I began recording the interaction for my own safety. The manager walked up to me and told me to stop recording, to which I replied, "No, or what?" I have video footage of this entire sequence. The recording clearly proves that I never aggressively approached him; rather, he was the one who approached and attempted to intimidate me. 4. Severe Vehicle Sabotage and Safety Hazard When the police arrived, they cleared me to leave. However, immediately upon driving away, I discovered that the technicians did not tighten my oil drain plug/screw, causing the vehicle to leak oil heavily, "like a sink." I strongly believe this was done intentionally as an act of retaliation and sabotage. I immediately returned to the scene and reported this dangerous sabotage directly to the police officer who was still there. While the Valvoline staff offered to fix it, I absolutely refused to let them touch my vehicle again given their hostility. Instead, I had to drive to an alternate oil change facility immediately to have the loose plug secured and the lost oil replaced before my engine suffered catastrophic damage. Conclusion and Resolution This situation goes far beyond poor customer service; it involves intentional vehicle endangerment, fraudulent police reports, and a manager who is a severe liability to your company. I request a full investigation into this incident, including a review of the shop bay video footage from that day. I expect compensation for the cost of having the sabotage corrected at the secondary facility, and I demand immediate corporate disciplinary action regarding this manager. I look forward to your prompt response.

I have had 2 wonderful experiences here (with Sterling). They are always so nice & efficient. They…read moreanswer my questions and make me feel comfortable about everything. Sterling (hope I have his name correct) was by himself this morning & was so kind & patient - always worth the wait to have good service. Don't forget to tip them - they deserve it!

Great place! Friendly & knowledgable staff - helped me this past weekend with low tire pressure…read moreon a back tire. They found a nail in the tire and directed me to who could fix it. Highly recommend this auto service shop.

Mark/Coltan/Matt/Garrett and the team always do an amazing job and truly have your best interest in…read moremind. When Valvoline messed up on my cars oil change they not only fixed the mistakes but also topped off the oil that leaked. Great guys, Great Value, great service.

I can't say enough about how good the service was here! It seemed like everyone at the shop was…read moreinvolved in the routine maintenance I had done, and eager to help. Shuttle service was included, and the prices were very reasonable. You don't find service like this very much these days. I'll definitely be returning, and recommending the place to friends and family.

Nick and the Automotive Unlimited team make having your car repair experience easy. They are…read moretrustworthy, friendly, and get the job done right.

I had a problem with my car and needed it to be looked at as soon as possible. Even tho Automotive…read moreUnlimited was booked...they took the time to look at my car. They found the problem quickly told me what to do and I was on my way. AND they didn't charge me one penny. I was SOO HAPPY!!

They stopped communicating with me. He said he was sending me an estimate which he never did and…read morethen he wouldn't return my calls or answer to let me know what's going on. He just decided not to finished the project once it was started.

I got a quote but never heard back about an invoice that he said he was going to send one and I…read morenever saw one and I tried reaching out via text and phone and their email and asked them if they still want my business and I guess they don't. Don't recommend.

Excellent mechanics & great guys! Been going there for years. Always a quality job and never any…read moreproblems

I brought my car in for an oil change, and also needed air in the tires. I called up, got a…read moresame-day appointment, arrived with my twins in, and was within 30 minutes with rotated tires as well. The price is excellent, but the service even more so. Such employees, knowledgeable, honest, and friendly employees when we arrived they offered a loaner car when I told them my kids were in the car. I didn't want to switch car seats so I declined, but what an amazing perk!

Todd and his crew took excellent care of my brother when his 2017 SUV unexpectedly had engine…read moreproblems on the road. J&R arranged for a tow, and did an exacting diagnosis. I highly recommend this business. Renee J.

I have tried different garages for fixing my vehicles. It is very difficult finding a mechanic that…read moreyou can trust to fix your vehicle. You can trust J&R Complete Auto Repair.