New tires are fine but it's back at the shop for the third time to get my tire pressure monitoring…read moresystem working again. I was sent off with new tires and told the system would "reset itself". It didn't. The second trip in was the same story. Dropped it off for the third time yesterday at noon and not a peep out of them. Called today at 10 am and they haven't looked at it and started talking about a "reset" again. I informed them it's the third trip in and to please REPAIR the tpm system. And oh, by the way, I need my car back today. It seems like they don't keep good history notes, I get a different person every time, and I have zero confidence at this point. Based on this experience, I would go elsewhere next time I need new tires. Update: The store manager intervened and made things right. They ordered and installed new sensors. If it weren't for the manager I think I would have had a total meltdown. I've added two stars for making things right.

I had an extremely frustrating experience with NTB in Sykesville. I brought my car in for a repair,…read morebut the issue wasn't fixed, and I had to bring it back for the exact same problem. Not only was it inconvenient, but no one seemed apologetic for the fact that the repair wasn't done correctly the first time. Communication throughout the process was poor. They were difficult to reach, not responsive to requests for updates, and often came across as rude. I was told my car would be ready on Monday, but it wasn't actually repaired until Thursday night. The repeated delays and lack of communication only added to the frustration. I live just down the street and had hoped this would become my go-to shop for future service. Instead, this experience has completely changed my mind. I'd rather drive over an hour to work with a reliable, professional service center than return here.

I have come here to get tires mounted and balanced for the past 12 years. They are always friendly…read moreand happy to see you. They are the only place in town that does road force balancing. The cost for the service is always very reasonable.

Great customer service, always explains issues and options. repairs always done in a timely manner.read more

I first learned of C and A through my father. He always took his truck there for oil changes and…read moreany other auto work. He was always satisfied. I am always satisfied with my oil changes and any other needed work. Easy to make an appointment. I will stick with C and A Automotive.

Professional and courteous, facility is modest but clean, easy parking. Quick and appropriate…read moreservice. So far, I've only had basic maintenance done but everything has been acceptable.

Great service .They kept me updated and were able to take care of everything I needed .My classic…read morecar runs 100% better now .

Had my brakes replaced by the folks at Eldersburg Care Care, I was surprised buy not only the price…read more(extremely reasonable) but buy the level of service and their guarantee of workmanship. Speaks volumes that an independent shop was not only reasonable but stands by their work. Definitely coming back.

Had 4 new tires balanced and installed, my ride is smooth and quiet much quieter then my previous…read moretires! I was in and out within an hour. Fast service friendly staff. If I have any issues with the tires I have a road hazard warranty and this the place I'll come too.

I purchased 4 tires and from the beginning they caused a shimmy from the front end that wasn't…read morethere before. I've taken my truck back 4 times and they still have not fixed the problem. All they are willing to do is rebalance the tires. I am finished dealing with Mr. Tire in Eldersburg, they are the worst tire dealer in Maryland.

Rim Resurrection! After my wheel was massacred by a Maryland pothole that was hell-bent on murder,…read moreI brought the poor thing to Rim Renew. Sam looked at it and looked at me gravely, letting me know it was majorly cracked. He told me that they could get it the best they could, but it would never truly look the same. Sam reminded me of a surgeon telling an athlete that they would walk again, but they'd never play in the pros. Sam and I both acknowledged that they don't make these wheels anymore and I told Sam to do what he could to save her life. This was late Monday afternoon when Sam gave me my wheel's prognosis and by mid Tuesday he had fixed her up. I went and met my sure to be still mangled and scarred wheel today. Little did I know that Sam and the rest of the Rim Renew crew are brilliant plastic surgeons. It looks amazing! I gotta say, my wheels already had quite a few dings and blemishes, but as far as the pothole's attempted murder wounds...you can barely tell! Thanks Sam and crew :)

I thought this was a good place to to get tires until I dealt with the older African guy, missed…read moreout on some money because he tried to make me pay full price for a new tire instead of putting on the one that I had never come here bad for business

If I could give Will & Freedom Automotive here 50 stars - I would!! Yes... his service is THAT…read moreOUTSTANDING! Here's my personal experience: I brought my car in there a week ago for brakes & an alignment. Not only did he do a simply spectacular job on both - that even the dealership the car came from over its history, could never get actually right... here now, is what outstanding, HONEST SERVICE is all about... So, this past week, I start to notice a "banging" sound whenever I go over a bump, now coming from what seems like somewhere in the front suspension. Boo... very disconcerting! So I call Will - and he says simply "bring it in & I'll have a quick look at it". Yesterday, I bring it in & drop it in the AM, bracing myself for the worst. Will calls me later that afternoon & says "yer all set". - The car has an under-tray with heat-shielding and a lateral "stiffener bar" that the rivets fastening it to the plastic tray itself, had apparently on one side popped loose - so the stiffener arm was banging between the rocker-panel frame & the tray. He tells me it is typical a car it's age (12 years) as the metal rivets eventually vibrate/wear their way through the relatively soft plastic of the tray. So he re-rounded the tray holes & replaced all the rivets with new ones to correspond with the new "fresh" mounting hole sizes created. ..."You're now as good as new!" How much do I owe you, Will? ..."NO CHARGE" -!! :-O What??? ...How's That??? "Well, you know what - when I was doing the alignment & had the tray off - I shoulda probably noticed that - as it was not a sudden thing - and we coulda more simply just fixed it right then & there for you, without you going a week now hearing those bangs & worrying about it... so yeah... no charge - I insist!" How many mechanics out there would have/could have instead called me back a few hours later & quoted some additional $100's of needed suspension parts repair(s) needed? Which... I was fully "braced" for and thoroughly expected. How so totally AWESOME is it to know we have, as so clearly illustrated here - a local, in community mechanic/merchant - with such ethics - that you can absolutely TRUST completely, and without reservation like this!!! I would not hesitate one moment to highly recommend, and TRUST - Freedom Automotive - right here in our little Sykesburg - for any/all your automotive/mechanical service needs. Unequivocally, absolutely!!!

Will and his team are A+ in customer service, reliable, honest and fair. Well-worth making Freedom…read moreAutomotive a part of your family's community.

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!