Cancel

    Open app

    Search

    Midas

    3.9 (34 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Midas

    Auto brake repair

    Auto engine repair

    Midas Photos

    You might also consider

    Recommended Reviews - Midas

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Hi Chris, thank you for taking a second to leave us this great rating.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    took care of me quick. definitely good people and service. they looked out for me. in and out!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg S.
    15
    31
    1

    6 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Excellent customer service! Great prices! Quick service! Got tires replaced the wait wasn't long. Friendly staff!

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Thank you for your awesome rating, Edward!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam T.
    117
    15
    1

    9 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Great mechanics and great people would come back again!! Helped me a lot for a low cost.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erica T.
    70
    125
    45

    14 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Edson S.
    79
    78
    98

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan W.
    77
    20
    7

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Customer Experience Team

    Customer Experience Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Went in for a inspection and they were very fast very nice and I highly recommend them. Awesome job guys

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Midas

    Review Highlights - Midas

    “Will not overcharge you or tell you you need work done that you don't need.”

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Christian Brothers Automotive North Katy

    Christian Brothers Automotive North Katy

    (76 reviews)

    I am posting this review here because there is no way to respond directly to the business's Google…read morereview responses. Unfortunately, after reading other reviews, I can say many of the concerns regarding professionalism seem to be accurate. I am disappointed because this experience was completely different from a previous visit we had at another location, which was excellent. I brought my vehicle in because I heard a scraping noise. Through my own observation, I noticed my emergency brake cable appeared to be hanging and making contact with the driver's side wheel. I made it clear that I am not a mechanic and that this was simply my assumption. My husband called ahead and explained the situation. We were told they could inspect anything visible to the eye at no charge. We thanked them and drove over. Initially everything was fine. We handed over the keys and waited. The employee who inspected the vehicle acknowledged the hanging brake cable but quickly shifted the conversation to a loose wheel hub assembly. He advised it was unsafe and quoted approximately $900 to repair it. I asked how long the repair would take because I am a psychotherapist with scheduled clients and also needed to coordinate childcare and school pickup. Instead of giving a timeframe, he repeatedly answered, "By the end of the business day," and seemed irritated when I asked for clarification. I also asked whether all repairs could be completed at once because I preferred not to make multiple trips. Instead of addressing my questions, the conversation repeatedly shifted toward financing options. The biggest issue throughout the interaction was communication. I repeatedly acknowledged his concerns about the wheel hub assembly and explained that I understood the risk. However, my immediate concern was the hanging brake cable and obtaining pricing for all recommended repairs so I could plan accordingly. Each time I asked about the brake cable or requested total pricing, the conversation returned to the wheel hub assembly. Eventually, my husband stepped in and attempted to bridge the communication gap by restating our questions. He explained that we wanted pricing for the brake cable, information on the O2 sensor, and a total estimate so we could decide how to proceed. Despite multiple attempts, the employee continued repeating the same information about the wheel hub assembly. At one point, my husband became so frustrated by the lack of direct answers that he began contacting our own mechanic while the employee continued repeating the same sales pitch. Even other employees appeared to notice the awkwardness of the interaction. After several requests, we were finally told the brake cable repair would be approximately $99 and that a diagnostic fee would be required before pricing the O2 sensor. We ultimately left because the interaction felt unnecessarily frustrating. The situation worsened afterward. When we returned home, our Cadillac mechanic noticed the wheel center cap from the wheel they inspected was missing. I called the store simply to ask whether they had found it. Before I could even finish my sentence, the same employee became defensive and repeatedly insisted they had not removed anything from the vehicle. The problem was that I never accused anyone of removing it. I was only asking if they could check around the shop because it had been present before we arrived. I also asked whether surveillance footage could be reviewed. Again, the response was dismissive and irritated. I attempted to provide constructive feedback regarding the interaction. I explained that while he clearly understood the vehicle, customers often need information presented differently and that active listening is just as important as explaining repairs. Rather than listening, he repeatedly interrupted me, talked over me, and eventually stated, "Ma'am, this is not a paid consult." He continued raising his voice, interrupting, and speaking over me while I was attempting to end the conversation. What stood out most was that his tone toward my husband was noticeably different than the tone he used with me throughout the interaction. Finally, I would like to address the business's response to another review. The claim that I stated I would have friends and family leave reviews across multiple locations is completely false. I never made that statement. My husband and I were both customers and each left our own reviews based on our experiences. My cousin independently left a review after witnessing the interaction and hearing the phone call. Suggesting there was some coordinated effort or campaign against multiple locations is simply inaccurate. I have no issue with the other employees. My concerns are specific to this individual. Constructive feedback is how businesses improve, and this employee would benefit greatly from improving his active listening, communication, and customer service skills. Stay blessed.

    What started as a simple visit to have a loose brake cable addressed turned into one of the most…read morefrustrating customer service experiences I've had. After leaving the shop and deciding to have the work completed elsewhere, I called back to get some clarification regarding the inspection. Strangely, when I called from my phone, the call would not go through. However, when I called from my wife's phone moments later, someone answered immediately. If my number was blocked, that's incredibly unprofessional behavior from a business. This is a repair shop, not a high school. We originally came in for a brake inspection. The service advisor--not the mechanic--told us that the wheel hub assembly would need attention. That's fine, and I understood the recommendation. However, our immediate concern was simply getting the loose brake cable secured, and we planned to address the wheel hub assembly the following week. My wife clearly explained our situation: we have insurance coverage, we both work from home, and we would be paid on Monday, allowing us to take care of any additional repairs soon. Despite this, the advisor seemed far more focused on selling us on the wheel hub assembly repair than listening to our actual concerns. Every conversation felt like a sales pitch rather than an effort to address the issue we came in for. In the end, we left feeling unheard and pressured. Rather than continue dealing with that experience, we've decided to have our personal mechanic handle the repairs. Customer service and communication matter just as much as the repair itself, and unfortunately, this shop fell short in both areas.

    Midas - autorepair - Updated September 2026

    Loading...
    Loading...
    Loading...