Scott and his team were so helpful! I needed a patch on my tire last minute and they did it so…read morequick and were so friendly!

Yesterday my car started making a loud growling sound while driving that began out of the blue. I…read morestopped here to get it looked at and get the problem resolved. Unfortunately I came in while the lazy fools they call mechanics were on shift and was told the sound coming from my car was due to "bad gasoline" being put into my car. The solution they gave me was to drive around until my full tank of gas ran out and then surely the problem would resolve itself. Their diagnosis did not sit right with me so I contacted my brother and he referred me to his personal mechanic. Well it turns out there was a hole in my exhaust pipe !!! I will insert a picture. Thankfully the mechanic was able to repair the problem the next day for me and of course the lawn mower like sound is now gone. Anyways, if you're looking for professionals to repair a problem with your car do not waste your time coming to TIRES PLUS on Northlake and Military Trail. They're a JOKE!

Unfortunately, I have to provide an update to my original 5-star review. After having some work…read moredone at the shop, my windshield washers weren't working, but I had just assumed I was out of fluid (even though the low fluid light was not on). I topped it off with washer fluid and the next morning it had emptied completely on my driveway. Turns out that some of the mounts for the reservoir were missing (the ARS mechanic had removed it to work on my vehicle) and because of that, the reservoir cracked and was leaking. Secondly, the low fluid switch wires were broken which is why I didn't know it was leaking before. I'm assuming the wires snapped when the mechanic removed it (it's hard to see the plug because it's tucked behind the reservoir). I reached out to ARS for help, but never received a response. So, I spent a few hours of my weekend trying to patch the cracked washer reservoir and re-soldered the wires. I was able to reduce the rate of the leak but it still drips out. I'll eventually have to purchase a new tank ($80 + shipping) and level sensor ($45 + shipping) and replace them. I also noticed most of the plastic clips that hold various parts of the undercarriage are missing. When I had work done at the Honda dealership, it was a bit more expensive, but they would always replace these clips, and I never received my vehicle back with broken parts. It's a shame because otherwise this would have been a good experience.

Vic and his team are very detail oriented, efficient as well as kind! I was so happy to go there…read moreand get the services I needed at a great rate for my Lexus, and I walked out with no surprises and paid what they told me I would! I have already referred people to him and they have been equally pleased! I love having a neighborhood Car guy!!

It took them 6 hours to change out spark plugs on a 6 cylinder Tacoma. They ended up breaking one…read moreof the spark plugs.

Brought in my smart car. waited at their shop for over an hour…read more Finally they come out and tell me they don't know how to do an oil change for a smart car and I went somewhere else.

Quick and great service! Price was good as well! Recommend you give it a try for your next oil…read morechange

Using them since opened . We have 8 cars but the last 3 visits have been terrible and we won't be…read moregoing back . They do most expensive oil change and then say they did it by accident and charge you or do a hard upsell for unnecessary products . The oil changes are now very expensive and The service quality is a joke with fluid levels left unchecked or fake claims you need new expensive air filters or windshield wipers when you don't . Avoid at all costs .

I've been going to Sears all my life. Clothes, tools, appliances,house stuff. You name it. I have…read morebought Die Hard batteries for my vehicles in the pay with out a hiccup. NOT TODAY!!!! I went to get a new battery for my Jeep and they said it would be two (2) hours. No sweat! I was at the PBG Mall so I can kill two hours. Stopped in about two hours later and it hasn't been even started. Even though the products from Sears are good the people at the automotive service desk STINK!! I will NEVER be back to the auto service area again. When I asked the service writer about my car she had a poor flip it attitude and don't show any concern at all. Run away, push your car to another place. No one should ever be treated that poorly.

Heed all these reviews. Unfortunately, my company selected this location to service my fleet…read morevehicle. Kind of hard to go wrong when the service is at no charge to me, right? Wrong. No respect for customers' time, but moreso they are just very disrespectful. I have personally spoken to someone who looked me square in the eye and just didn't respond and walked away. They say they will call when your car is ready (just go to the food court - trust me you have time) but they don't. I have probably been here 8 times in the past two years & had 1 good experience with a representative. I have also gone in for an oil change & come back to my car with 4 new tires on it. They advised that they "looked worn" so they called my fleet policy and of course they will approve anything to relieve liability as my safety on the road for work comes 1st, so they rack up the bill. Not my $, but totally taking advantage. Considering many stores closing and going out of business in today's world, it really is surprising that they haven't taken the hint and revamped customer service. "Lounge" is a joke. All employees are either nowhere in sight or staring at their phones with no intent on acknowledging people. Very very poorly run operation. Luckily my next vehicle came in and I am assigned elsewhere!

I went to get my brake pads replaced. Todd, up front was friendly and attentive. The waiting room…read morewas clean with snacks and cold bottles of water. Replacement was done without any attempt at upsell. What motivated me to write a review was a small gesture of goodwill. My transmission cable was misaligned so the shifter would need to be put in 2nd Gear for Drive. I let them know that they would need to do this when they test drive the vehicle. Turns out, they fixed it without any mention and it was a nice bonus! This will definitely be my go-to mechanic in West Palm Beach.

Always go to Angels to get it done right the 1st time. Great prices great staff. Very clean shop…read moreand a very knowledgeable staff. Definitely a 5 star shop.

Fabulous work. They have been in business since I was a young kid. You want cheap work find a shade…read moretree mechanic. Atlas stands behind their work. Thank you for getting my SS back on the road last year and thank you for serving my SS this year. I have since brought 4 friends to have theirs done and my other half was just this past Monday 24th. Thanks Bill

After going to Costco and being quoted a price for 2 tires (I just needed one, but Costco didn't…read morehave the brand I currently have on my vehicle)... I checked in with Pep Boys to see what they could do. I totally lucked out... They had 2 of my brand of tires left... So I had a single one installed. The best part was the service person, Jennifer. She was awesome. She was friendly, accommodating, and totally on point. Thanks ya'all!

I had a terrible and unsafe experience with Pep Boys at the Northlake location (Store #285). On…read moreOctober 10, 2025, I purchased what was supposed to be a new set of tires. Within days, all four tires began losing air, and one tire went completely flat after the vehicle sat for only three days. The alignment they performed the same day is also off, making the ride unstable and unsafe. I have reported this issue to Pep Boys online multiple times. Every reply is a generic "we will forward your concern to field leadership," yet no one has contacted me or offered a solution for over a month. I'm now forced to reinflate the tires before driving, which is extremely dangerous and unacceptable for "new" tires. The lack of accountability, response or concern for customer safety has caused unnecessary stress and financial strain. Customers deserve safe products and real support... not automated replies. This issue is ongoing as I am still waiting resolution. This has been the most disappointing service experience I've had with any automotive shop.