Using them since opened . We have 8 cars but the last 3 visits have been terrible and we won't be going back . They do most expensive oil change and then say they did it by accident and charge you or do a hard upsell for unnecessary products . The oil changes are now very expensive and The service quality is a joke with fluid levels left unchecked or fake claims you need new expensive air filters or windshield wipers when you don't . Avoid at all costs . read more

If you value your car in anyway. DO NOT BRING IT TO THIS PLACE. They messed up my car so bad they had to replace the transmission and 8 months later I am looking at more repairs from this incident. The tech drained all my transmission fluid out and then put 3 quarts of oil on top of the oil I brought it there to have changed. I now find myself having to take them to small claims court for the repair costs with having to replace the transmission valve body. When I looked them up on the better business bureau website. I found someone else that had the exact same story. I'll be sure to mention that in court too. AVOID THIS PLACE AT ALL COSTS!!!! read more

Quick and great service! Price was good as well! Recommend you give it a try for your next oil change

Came here to take 5 and what an easy and smooth process Jason terry and Mike were a pleasure to work with they were courteous and professional . This was such a breeze def coming back again read more

Rip-off alert. Just for starters, I have been taking my vehicles to this location for the past two years or so. I have been very happy with the service just until recently. I've also taken my vehicles to some of their stores in different states, including North Carolina, and Ohio, and have recommended them to many of my friends and family. Now what is going on today? They normally have all of their oil change prices posted. You come in and you pick the particular type of oil change you want. They also have posted that now they have a shop charge of right around five dollars. What they don't have posted, and what is new, is that they are also charging $15 for an oil filter. This oil filter used to be included in the oil price. Now it is not. For this reason, and this reason alone, they have lost my business. The employees at this location are very nice, but you can tell their attitudes have changed since this location instituted this new charge without disclosing it up front. I avoided other oil change places like Jiffy Lube for this exact reason of not posting all of their costs. read more

poor customer care and absolute inability to resolve business situations. Unprepared and rude staff. I will never go back to that place again read more

Wow! It's been a very long time since I've experienced such quality customer service! Tasha (manager) and her whole crew were extremely welcoming and friendly. I am definitely making this my new place to get an oil change. read more

They spilled oil all over my engine while changing my oil. My engine started smoking when I left. I pulled back into the bay and they tried to clean it off for me. My car still smells of burning oil weeks later. I will never be back to this location read more

No one asked me what type of oil I wanted. I was asked if i wanted to change my air filter I said no thank you and he said yes and I said no and he went and got one anyway. It always takes 30 minutes to an hour read more

Wanted to share how thankful and impressed my husband and I were with Nick today, we had an issue with my Tiguan and he assisted us in an friendly and timely fashion. Thank you so much for your hospitality and kindness! We will be back! read more

KP the manager and Tony the owner of this location allowed his staff to do my oil changes (for over two years I have been a loyal customer) never once did they tell me I had a oil leak. They continue to see me coming back monthly month after month and giving me fake oil changes. I was told to tow my car to a shop and get a diagnostic test and call back. I have done exactly that. I was told this place is negligent and liable for not doing the oil changes, not telling me about the oil leak but still charging me for top of the line oil change MONTHLY. This keeps me returning monthly until my engine blew. I'm a single mother of three kids I trusted these people. KP came and confirmed the oil leaks admitted they were negligent and says Tony the owner is wrong but his hands are tied because Tony refuses to do the right thing. Now they are forcing me to go tow my truck AGAIN to a shop off my choice to get ANOTHER DIAGNOSTIC. This means I'll have to pay out of pocket for 4 one way you'r tows to get two diagnostics that will confirm what the manager already came like and confirmed and took pictures of. Wow highly do not recommend. read more

Showed them that I had a coupon immediately upon pulling in. They asked which service I wanted, and I told them the economy oil change. They did the oil change and presented the bill to me for the full amount. I reminded them that I had the coupon. I was told the boss doesn't allow coupons to be applied to the economy service. There was nothing I could do as they had already drained the oil. Would not recommend as they do not honor their advertised discounts. There's also a "shop" fee they tack on that's listed in small print in the bottom corner of the sign. Will not be going back. read more

Calvin and his crew took great care of my vehicle. Calvin greeted me with a cold water and inquired about my service needs. His crew communicated well with each other. They even opened the oil container in front of me like a fine wine at the table...they even showed me the dip stick level. Take 5 is where it's at for a fast oil change. read more

I used the Take 5 Oil Change for the first time. Overall not a bad experience, the employees were friendly and responsive to questions. The oil change took approximately 20 mins. from start to finish and was what I was looking for at the time. Only downside to this location (I won't say all Take 5's), was when they filled my windshield washer fluid they filled it with water and a "splash" of windshield wash fluid, as anyone knows, that doesn't clean too well. read more

Leonna, Quentin and Mike were Awesome. They answered all of my questions and Leonna even told me we're NOT to go because I've been having issues with my 2019 Honda. They were very patient and understanding because I didn't understand and had no idea that there were 25,000 different kinds of oils for different types of cars and different types of engines. I will definitely be taking my car there whenever I need an oil change. And my car ran so much better after I left. So thank you so much guys! read more

First time going to get my oil changed here. I'm in love with Zee. She's very sweet and thorough. Everyone on the staff is very helpful and get you in and out quickly. They let you know everything they're doing as they do it. Def recommend read more

Went in for a second time. This place is always quick, easy, thorough and very friendly.

Went to Take 5 and I've got to say that Zee along with Marvin and Joshua were so nice. They seemed to be having a lot of fun and like being there. You can't find that in many places these days. Made the experience fun for a first timer at your place. We will be back in 3-6 months or when the 5,000 miles hit. read more

Pulled in for an oil change, looks at his computer and tells me last time I got conventional oil, of course he suggests synthetic for ten more bucks, $109 for synthetic, and even upsells me on the wipers-I told him I will wait not today he persists to tell me he can use coupons from Mother's Day, I told him no again, he told me he can take even more off (which I don't know how he can keep adjusting the price to make a sale if it's coupons) so I went ahead and get it now total jumped from $109 to $189/ they charge for an 'oil-filter', which should be included. When I pulled away, I noticed the sticker he put on was only for 3000 miles before the next oil change, so I called him to ask him how many miles can synthetic usually go for before it needs to change he said everyone always thinks synthetic can go for 7,000-10,000 miles, would you really drive your car more than 7000 miles on a single oil change. At that point, I knew what I was dealing with and said have a good day, so I wouldn't recommend them, not knowledgeable and can possible do irreversible damage besides the absolute unprofessional uneducated way to greet and speak to people-saying "Bing it in ya feel me we gon take care of it forreal forreal" ‍ read more

These guys are cheaters, they relay on the fact that you do not know what oil they put in and that you will not check your filter. They put cheaper oil instead of more expensive one, lied to me about the mileage that this oil will take and didn't change filter. Stay away from them read more

superior car handling the oil change of our European sports car. ERICA was awesome making sure that the car got the level of synthetic proper oil. she even went the extra step to check on our air filter, which was very dirty. I am very pleased with this take five at 1000 N. Lake in West Palm Beach. I will return with my other car. read more

Erica was nice and professional BUT the service was terrible. I waited for over 30 minutes before anyone came over to talk, and that's because I waved Erica over. They serviced another (talked to and completed service) person that arrived after me, before even saying anything. Terrible communication and unfair management of customers. Lost a customer. read more

Take 5 only had excuses. Waited 30 minutes then they took someone ahead of me. Never again