OMG TIM & His Team are Lifesaving! I was traveling from San Antonio to Lubbock to pick up my son from TTU. When we began hearing some weird noises on the truck Discount Tire says it was the ball bearings and to take it to Midas!! At Midas, Within 15 mins my truck was seen and diagnosed! We had accidentally switched on the 4x4! Oops! Just gotta say to be able to count on a friendly, ACCOMMODATING, trustworthy mechanic shop in todays day is rare!! In addition they refused to let me pay for their time! TY Tim I absolutely appreciate the amazing service you and team provided me today! Grateful, Crystal Ann read more

Great and easy experience. My 2nd time taking my vehicle here and they're good people with quick turnaround time. Fair prices every time. Did exactly what I asked for no problems at all. read more

I was a walk-in for oil change. My wait was about hour. Not only did I get the service I requested,They also gave me pictures of my vehicle (complete inspection). Chris is great, he's worked on my car before and I had/have no complaints. Midas staff is my kinda of people! Thanks guys. read more

I went in their store today to have my spare tire mounted and balanced on my Tahoe and they charged me $50! And, had to wait 2 hours to get that done when the pulled in right into the garage. SO DISAPPOINTED. Thought I had found a place to get work done..... read more

Well, I'm disappointed in midas!I went there last time and this time for oil change & thought I had found a good place. I don't know if they were trying to lie or what, but they told me I needed an engine air filter and brought it out to show me. I said I just had that changed last week (actually it was 2 weeks ago). He said no, that doesn't look new. Luckily, the Hyundai dealer records what they find before they fix it & showed me the old & new one. I was impressed they do that. Here's a pic the Hyundai dealer sent me of old & new. read more

Midas - Old & new pictures from Hyundai dealer. The new is the one Midas was trying to tell me was old. - Auto Repair Near Me - Lubbock, Texas

Took vehicle here for a wheel alignment at recommendation of a friend. Even though they were busy, they got me in and out same day and were one of the best priced in town. My favorite thing about them though is their promise to not sell you things you don't absolutely need. read more

I went to these guys to have them look at a tire that picked up an screw. After they inspected the tire, they told me a simple patch would fix the issue. After they installed the patch and sent me on my way, I was still having tire issues. I took the tire to NTB to have them take a look at it. The NTB guys took the tire off and called me back to have a look for myself. They showed me how bad of shape the tire was from the large screw, and said Midas should have replaced the tire, since the damage made the tire dangerous to drive on. Not only that, the NTB guys pointed out that Midas sent me off with a faulty patch install, with the patch shaved too deep to hold air pressure. Knowing that other Midas customers are driving on the roads after leaving the shop under manager Tim Valencia's carelessness is a huge concern. If the road safety of you and your family is at all important to you, stay away from this place. They have zero concern about the well-being of their customers. read more

Midas - Faulty and dangerous patch install, as explained by a NTB professional. If road safety is at all a concern of yours, stay away from Midas. - Auto Repair Near Me - Lubbock, Texas

Thanks for excellent service. Dropped my 2001 Dodge 1500 pick up in for a front end alignment, shook badly when driving and was wearing inside tread of tires bald along with some very loud squeaking noises. After inspection, received phone call detailing the extent of repair needed for the entire front end. All work needed was explained to me in detail and parts and labor pricing "estimates" given also. Was told of possibility of not being able to get a couple of the parts, due to it being a Saturday. All work was completed that day, and I paid roughly what was quoted me, any variance explained at payout, which also included an oil change I additionally requested during our phone conversation in the AM. At payout also received a work printout of each axle measurement of alignment including tire pressure. My truck runs smooth and quiet, very satisfied with work and service performed. I have utilized this location for service on several occasions and each visit I have been greeted in a very friendly and neighborly manner and the services requested on my vehicles have been to my satisfaction. I would recommend as a place for vehicle maintenance. read more

Back in August, i had my oil changed. Great Service. Then my headlight went out. Paid $35 to get it fixed. No problem. I've heard from people before say, "don't go to Midas, they'll fix one thing and then mess up another thing, just so you'll come back and spend more money." I want to give everyone the benefit of the doubt, so whenever i left after getting my headlight fixed, Tim says, "hopefully it's not a wiring issue ". Then less than two weeks after this occurrence, my check engine light comes on. I take it in and Tim looks at it again and tells me that it is in fact, a wiring issue. $500 later, it's fixed. Next thing i know, a fluid is leaking all over my driveway. I take it in AGAIN. Sat there for over two hours, for Tim to say that it's an o-ring and that they're going to replace the part. I leave after my service, and two days later when my girlfriend was driving my vehicle the car breaks down in the middle of the intersection. What if she had gotten hurt? I'm never coming back. read more

I cant believe these guys can live with themselves. I sent my son in there to get the first oil change on his 2018 Civic that has 6000 miles on it. Strict instructions to get a basic oil change and nothing else. The upsold him to a full synthetic which he clearly didnt need and then convinced him that he needed a new cabin air filter for an additional $50. This is generally done around 25000 miles not 6000 He should have gotten out of there for less than $30 and he ended up getting conned into spending almost $100 These guys should be ashamed of themselves read more

My car was taken to Midas by Discount tire because of broken lug nuts that had broken off. I was on my to Austin Saturday morning when it broke and got towed back Lubbock. Discount was going to pay to fix for us and Midas just needed to put on a new wheel and Rome's the stripped lug nuts. They wanted to sell me new brakes before they fix my wheel, insisting that my brakes were really really bad and rusted. (It was not) they took their time getting me back on the road. It took them 3 hrs to fix my wheel. As soon as they found out that discount was taking care of it, they jumped on it and was done in about 10 minutes. They kept trying to convince me into buying new brakes. I would never on purpose go to take my car to Midas. I don't recommend this business to anyone. read more

I documented a poor review of this organization on 5/2/2023. After speaking with Management, I retract my last review. When I say they went above and beyond to correct the issue, I truly mean, they helped a Disabled Veteran in distress. Although improvements are needed, as any company. Midas will be my cars barber. Maybe I just woke up on the wrong side of the bed that day but today showed me business can be conducted fairly and professionally. Management really left me speechless, as if I won the big deal of the day. GREEN LIGHT SPECIAL AND ASK ABOUT THEIR PROMOTIONAL SPECIAL. They do offer tons of discounts. Thank you all, Bravo Zulu Midas, See you next service. read more

UPDATE: 03/13/2021: I called up this morning to discuss that the car was still pulling left while driving and Tim went on to inform me that they suspected the alignment wouldn't hold because of the issue with machines and codes on the Jeep with air suspension. But they still let my wife pay for an alignment and leave without informing her of any of this. While on the call he was only concerned about the honest review I left for them and he then went on to tell me that they open at 7:30am but only for drop offs. His team does not work off a schedule and can trickle in whenever they'd like and once they do show up they do not start working on vehicles, but first have to clean up from the day before. Tim is apparently the only person who works 60+ hours in a week and it is my wife's fault for coming up there and waiting when that is what they told us to do the day prior. He did say I could drop it off when I'm ready (but not today) and he'd get to it whenever he could but would not give any time frame. Even after 3.5 hours of waiting I would have rather them say they couldn't do the alignment then lie to my wife and charge her for a service not completed correctly and that they had knowledge of. 03/12: Unfortunately, I had to send my wife alone up to the shop to have her SUV aligned. I called the day before and they said get here when they opened (7:30am) and they could do it within 1-1.5 hours. She was the second person there, arriving at 7:45 and NO mechanics were even in yet, so the wait began. Finally they started to look at her car and realized she needed an after market nut on each side to correctly be able to do the alignment. She called me and I discussed this with the manager on duty, he said he could have the parts there in 10-15 minutes. While still on the phone we gave him the go ahead to get the parts (this was at 8:47am). Naturally the parts were not at the place they thought and so it was going to be 30 minutes for them to show up. Two more hours pass and now their machine to reset the lane assist isn't working so they have to take the car to Collision King next door to use theirs. Another 25 minutes go by and one of the mechanics comes in and ask her if shes ready to leave, after 3.5 hours I'd think so. read more

Set appointment. Called back almost an hour later and another hour for the oil change and all filters replaced. Didn't vacuum the carpets and left finger prints all over the glove box and not reattach it correctly. Never again. read more

Midas - Auto Repair Near Me - Lubbock, Texas

The guys are always nice and friendly to me they've never been rude to me since I've been here in Lubbock they get the job done at a decent time and send you on your way with a smile and I thank them for that read more

Been going here for years. They have worked on many of my cars from company cars, personal cars, personal truck and I have always felt that I get great quality for the price. They can do it all and take pride in their work and genuinely care. They are always busy so that says something. read more

I highly recommend Middas the staff is so helpful and professional. These guys know their business and Tim, Zac, David are always a phone call away. I have called them when my car wouldn't start and they send a guy to turn my car on and David came to my house to air my tire when it was flat. David also helped me pick the right tires for my Tacoma. Thanks guys! read more

Very honest and professional staff. Went to have a check engine light sensor diagnosed (walk-in). Tim found the issue and told me upfront that I was better off going to the dealership to get the fuel sensor (cause of check engine light) replaced: he said they (Midas) could replace it with some time and effort, but it would be cheaper for me to go to the dealership to have it replaced due to the uniqueness of where the sensor was located. Tim quoted me a price and, yes, the dealership I did end up taking it to was much cheaper. Great honesty you don't see much in businesses these days. Would take my vehicle to this Midas in the future for any other issues. read more

I made the mistake of purchasing a multi-coupon card for oil changes, tire rotation, etc..... Every time I used my free coupon, they jacked up the cost and my free oil change ended up being almost as much it would have been without a coupon..... did the same thing to my daughter, actually charge her more for the exact same oil that they used in my car and when I asked about it, they had no explanation!!! One of the employees even brings my air filter out to me to tell me how dirty it is and how it should be replaced..... it literally is brand new, totally ridiculous! I know many shops operate this way, but they are the worst I have come across.......im glad I have run out of coupons, done with this Midas!!! read more

These guys are awesome. They know way more than the jeep dealership did and their prices were much more reasonable. It was nice having someone checking me out that knew what they were doing and knew about cars. They delivered my parts on the spot, and I was out of there within an hour. They do everything, from oil changes to tire rotation. Highly recommend read more

We had been taking our Jeep to our local oil changing place for several years; not realizing they were not actually doing all the fluid checks when I went to check the antifreeze in the radiator. When I opened the cap, black gunk oozed out; literally like a volcano. I called around and got a hold of Midas to do a flush. They were upfront about cost and prepared me for the worst case scenario. In the end, it cost what they said and I had not only a clean radiator but a new thermostat. It took them half a day but I had a rental and was prepared. I would use them again for any repair I might need. Thanks! read more

My first time at no time did I think I was being taken advantage of I got called about my vehicles brakes which I wanted to be looked at they replaced those a oil change they told me about the problems with my vehicle I asked "how much would it be to fix it they never gave me a answer over the phone" I paid $508.13 the paper I was given wasn't really filled out on what's wrong or what needs to be fixed in the future it was alright but not great read more

Came here to get my brakes looked at (just made a grinding sound). They told me I needed to replace my calipers, rotors and pads for $750. I told them I was going to take it to get a second opinion. A new guy (who I assume was the manager) came out and said that they can try and "flush" the calipers and just replace the pads and rotors for $360. I left because they initially tried to take advantage of me because I'm ignorant on the subject of cars. After they realized I wasn't giving them my business they got short tempered. I took it to Williams Brake Tune & Tire and they told me there was absolutely nothing wrong with my calipers and replaced my pads and rotors for $280. Do not recommend Midas. read more

Took my vehicle in on Christmas Eve due to my 2015 Tahoe not starting. Midas checked and told me that outside of the battery being drained, there was no issue with the starter or alternator. They re-charged my battery not looking for the reason a brand new battery that I had purchased 2 days prior was drained. They went on to inform me that I needed a tune-up, which at 162K miles, I agreed. During the tune-up they noticed a check engine light (not a prior issue) that they said was a misfire to Cylinder 5 and that I would need to replace the coil. After agreeing to address that issue, I was told at the end of the day that it was not the coil, but either the rocker arm or bearing - or worse - was rattling in my engine and that they recommended me not driving it until they could dig in to identify. I asked how much my bill was and they said that since the coil was not the issue, they would put my old one back and no charge would be added. They said my bill was somewhere around $260-$300. Being it Christmas Eve with little alternative I agreed to leaving my vehicle, but told the mechanics that I needed my vehicle back ASAP as I am traveling and need to get my daughter home for custody purposes. Midas was not scheduled to reopen until the following Monday at 7:30am. At around 11am I called to ask the status, which I was told that after 3.5 - 4 hours, they had not yet even begun to inspect the issue. At that point, our family mechanic (Gary's) was open so I told them to not address the issue and that I would settle up. The bill ended up being $497, which is substantially more than what I was quoted. I didn't argue it, I just wanted my vehicle back. When we picked the vehicle up, there was no check engine light. We took the vehicle over to Gary's where after a few hours, they were able to trace the electrical issue to the entertainment system and pulled the fuse. Problem was solved. Additionally, they visually and audibly inspected my engine and found no issues. They also drove it over 100 miles to try to initiate the check engine light. Still no light. I picked up my vehicle for a $260 charge for the electrical work, which Midas had no interest in even looking into which was my initial complaint. The technicians took me down a rabbit hole with my engine, misdiagnosing the problem completely and over charging me for my work. I will never go to Midas again and I will warn everyone that I know and care about as well. read more

We waited over 3 1/3 hours for an oil change and 2 new tires. Needed an alignment but due to the time it has taken we decided to take the car somewhere else. read more

-Revision- So a salesman talked me into doing my front brakes here about a year ago and he sold me on the lifetime warranty. He explained that all future brake pad replacements would only run me $50. I figured this sounded fair since they charged such a large premium for the first time around. It was $250+ for one axle when I can do my own brakes for under $50. I figured this one time expense would be worth it in exchange for a reasonable future price and not having to do the labor myself. When I went to have them changed I was quoted at an hours worth of labor which is $124.99. Needless to say, I declined the service to take my business elsewhere. -later that same day- So after talking to the manager he assisted me on finding a resolution to my problems. Apparently there was miscommunication at multiple points along the way but Tim did everything he could to take care of me. The hourly rate was misquoted and the warranty was explained incorrectly so he helped me out. While I might still not love the price, I can't deny that management wants customers to leave satisfied. The price isn't for me but Tim is an honest man running a good shop read more

I made an appointment but I don't know why. I have been waiting for nearly 2 hours for just an oil change. They told me and I quote "we should get you in quick." In what universe is two hours quick? I will never return to Midas for any reason. Don't take appointments if you can't honor them within a reasonable amount of time! read more

Took my car in to get the AC fixed in Lubbock,Texas. For $200 they made it work for ONE WEEK. They gave me someone else's paperwork, also. Now they say if I want it to work again I have to take it back for another "$100 or more". Crooks. The manager is terrible all he did was argue and offered NO help unless we paid him more. Ladies do not go to Midas the guys there are snakes! Go to daltons! read more

Symore back again at the review of Midas 5115 south loop 289 Lubbock Texas. the idiots at Midas have done it again, the work was incomplete on my mothers jeep liberty see my review on the July 9th 2015. this guys are money hungry now they want 1200 dollars to fix the rear differential the reason why the truck went back there was to fix the 622 bill they had charged illegally" by deceit" My mother took her truck back for them to fix the noise which they had charged for But they claim a different item now is making Noise. questions Do mechanics test drive vehicles after fixing, Me thinks Yes! your take, there is a claim of Professional work in previous review when I advised the jokers to remove front drive shaft rendering the truck a two wheel Drive. they said and I quote Transmission fluid will leak Out! these crowns don't know the difference between Drive shaft and CV axle! how in hell are they going to fix a truck. In short I will moving my mothers truck from that shiny damp and bring it home where trucks are fixed. I will update the progress of my job. Oh by the way The crowns can watch and learn till then Be ware Texans these morons are going to cost you money and property losses. read more

This place is a nightmare. Do not go here. I originally came here for an oil change. My car was making a funny sound and the store manager, Tim insisted I get a new power steering pump. He said I would not make it to my next destination if I didn't. Being on a road trip I didn't want to risk it. It took 3 hours for them to do it, originally saying it would only be one hour. It costs $560 and guess what, I ALMOST DIDN'T MAKE IT TO MY NEXT DESTINATION. I had to take it to another mechanic and they said Midas did the installation all wrong and actually left a piece off of the power steering pump. I also found a hydrocodon on the bathroom floor while at Midas. I was the only one there beside the workers. This place is sketchy. I'm still waiting for my money back. Seriously, avoid this place at all costs. read more

Great service reasonable prices a lot better than the place by the mall. Was surprised with the fact that they showed what was going on with my car. No one else does that. Thanks Tim and crew!!! Will be back! read more

Would not take my automobile here. Had to take my car in FIVE times and each time it was worse than when I brought it in. The problems were not taken care of. Finally drove to Dallas and took it to MIdas on W. Lovers Ln. Junior and his staff were great. They fixed all the problems on my car the first time, were very professional and had great customer service. read more

I used to think this location was great, until my husband's work truck needed repair. The rear-end was making a scratching/rubbing noise. They said it was the rear brakes. We left the truck there so they could do the work. Now, a few months later, the truck is making the same noise in the same place and they said it's bearings in the differential. They just don't want to honor the warranty on the previous brake job that we spent nearly $800. Plus, they also did the oil change on the same truck. They left all the caps off of everything, they're suppose to check and refill. They never refilled anything. It was all empty. read more

If I could give no stars, I would. I had a coupon, so I decided to try this place out. I called and made an appointment for 2:00. I was told that for my oil change and tire rotation I would only need to wait about 30-40 minutes. After about an hour, I was told that my car was next up. About 30 minutes after that, I was taken to my car where they gave me a run down of what they had checked. At that time, I requested that they replaced my air filter and asked how much longer it would be to which they replied, "Not long at all. We're almost done." 30 minutes after that, I was told that they had to send out for the air filter and the place they requested it from was slow- placing blame on the parts center for my wait. (I then heard him give this excuse to 2 more sad saps after me.) Finally, after another 30 minutes my car was returned to me. The whole experience lasted close to 3 hours. 3 HOURS! If they would have told me that it was going to take as long as it did, I would have made arrangements to drop my car off and pick it up later. Instead, I had to waste my afternoon in their cold smelly waiting room while annoying daytime talkshows played in the background. If I can save one person from going here, it will be worth it. Please heed my warning. DON'T GO HERE!!! read more

I went to get 4 new rotors and brake pads 6 months ago. First off, they took extremely long to see my car and then even longer to work on it. It wouldn't be so bad if they took long and did an honest job but they cheated me. About a month or less later my brakes started to squeal again. I ended up taking everything apart to see what the problem was because my brake pads were perfectly fine. They did not replace a single rotor. They told me my rotors were too thin too be be resurfaced so I paid for 4 new rotors but didn't get a single one replaced. DO NOT go here for a brake job. They are not honest, they cheated me. read more