Do not bring your car here (and that's what I should've done, but I had a warranty for my brake pads). My brakes were starting to screech plus some vibration when braking, so I brought it in. The regional manager Terrance called me saying I needed pads and rotors (normal), as well as control arms, calipers, and brake fluid (not needed, per another highly rated shop called Chippewa Tire). Total amount of everything would've been $1600. I declined and said just do the pads (labor only due to warranty) and I'll take it to Chippewa Tire for the rotors, which is 4 minutes down the road and has a 4.5 rating. Terrance sounded mad. Union arrival at Chippewa Tire they found missing wear indicators & shims, both significant parts that if missing, can lead to uneven pad wear, and potential caliper damage over time. In addition, without the brake pad wear indicators, I will have no acoustic warning of the brake pads being low, so when my brakes go out the only sound I'll hear is the backing plates destroying my expensive rotors. I went back to Midas to ask for either: the pads be re-done or a refund, since this constitutes as "service not as described" / "defective or incomplete work." Just take a look at their website and their promises like "Midas technicians know every part of your brake system inside and out and can perform brake repair on any make or model." Or their golden guarantee stating "Midas proudly stands behind our guarantees on tires and parts at every location nationwide." When I asked for them to live up to these promises they demanded I leave and when I wouldn't they called the cops on me. There was a woman in the lobby who was eavesdropping and started asking me questions about what happened. When I answered her they got mad. I told them "How is my feedback any different than the reviews you see on Yelp? Patrons have a right to know." (There's a reason why Midas has a 2.8 rating on Yelp as well as all 1-star reviews on the Better Business Bureau website.) They even accused Chippewa Tire of breaking the parts and/or lying, which I have absolutely no reason to not trust them, like I do Midas. Plus, I have both written and photo evidence. I called Midas' customer service hotline and was told I'd get a call back. Never did. $358 dollars is a lot of money for me, especially right now due to inflation, gas, etc. I think the average person would expect good business (a partial or full refund) or at least that the job be done right. I drive for Lyft, so this isn't just my car, it's my job. This isn't the first bad experience I had with them either, as last summer I went in for a minor issue and they said I needed my brakes done, costing me $1400. I was hesitant but desperate, as I already missed one day of work and really needed my car back. After driving it off the lot the issue persisted, so I went back and was told I needed another repair costing almost $800, and that's when they admitted the brakes could have waited! I don't care that my brake pads are under warranty. I'm never coming here again! Do yourself a favor, especially if you're a woman, and take your car to Chippewa Tire, a woman owned, honest and ethical mechanic, with one of the highest ratings in St. Louis. read more

Worst car experience ever! Brought my car in last Saturday morning said it was vibrating they diagnosed it within five minutes without driving it ......And the guy said it would be done by noon Saturday afternoon , he said it would be done by monday....he finally called me on his home phone number Wednesday To tell me it's not ready yet.I did not answer cause I didn't know who that was Finally Friday he says it's ready. I'm here to get the car and.. after paying $1003.00 ...... he tells me another problem with the car that he never even mentioned last Saturday. And then told me they dont work on that problem. When I told them I was going to call corporate , the general manager said "i am corporate" Zero stars Do not recommend read more

I had run over a curb and caused my muffler to be dislodge. I dropped it off at Midas and was told it would be awhile. Vincent called me about an hour later telling me it was finished! The level of concern, along with great customer service made my day and the price was great too! Thank you Vincent! You have renewed my faith in good people!​ read more

Would not recommend. Took my mustang there with an H pipe and simply needed 4 welds. Was told "lets do tomorrow because our best welder is in!". When I went to pick it up they blindsided me with an $800 charge for something that shouldn't be more than $200. (That said, I should have solidified the amount first) After I flat out said "No" to the $800, they asked me how much I'd be comfortable paying. What kind of rinky dink place is this?? So we settled for $250, but at the last second he said it would need to be multiples of $70 because that's how their system works, so I was all in for $270. 2 months later- my car starts smelling like burning metal. I take it to ford, they tell me they won't even touch the exhaust because the weld job was so shotty and looked like a 5 year old did it. They said it was done from someone who has never welded before most likely, as there wasn't a single clean weld on the entire pipe and it was what the dealership called "booger welds". I took it to Dons Muffler shop and let them take a look and the entire staff thought I was joking when I told them Midas told me $800 for what they were looking at. Do yourself a favor and go elsewhere. It's 2025, no need to be ripped off by a sleezy franchise with so many good locally owned places out there like Dons Muffler. To the owner - if and when you see this you wish to speak I'd be more than happy to talk to you about this in person, but I don't expect you to allow that as when I E-mailed you about getting ripped off when this actually happened, you didn't care. It's a shame that franchises can have such sleezy ownership. Not saying the owner himself ripped me off, but his manager tried which tells me plenty about the leadership instilled in this midas location. I'm excited to post pictures of the Midas Weld with the address and location on facebooks "I see you don't know sh*t about welding" page tonight to see their feedback! That said - Dons muffler got me right yesterday and did it quickly and correctly. I should have gone to them the first time but now I know! What am awesome place with an amazing owner. read more

Went in with a screw in the middle of the tread in my tire. They brought me in said they could do it, took all my info then went to the back for 30 seconds and came back out and said they couldn't do it. Took it down the street and another place did it and said there is no reason they wouldn't have been able to patch it. Just lazy. Definitely won't be spending any of my money here. read more

Fraudulent, deceptive, and predatory auto shop. They profile people who they think don't know enough about cars, and they blatantly lie to them about what their car needs, say that it's dangerous to get on the road, and that you have to stay and get it fixed here. I brought my car in over a month ago to get something changed, and they told me my brakes, rotors, and brake pads were in such bad condition that it was damaging my car to drive, and that my brakes might give out, and it was too dangerous to drive. I know enough about cars and predatory auto shop practices to not take their word for it, so I went and brought it out to an auto shop that my family trusts. They took a look at my car, and told me promptly that I had the majority of my brake pads left, my rotors were untouched and my brakes were fine, and that I had been lied to. They didn't even charge me. I can thank Midas for misinformation, the money/work I lost out on to put my car in the shop for a day, and spreading reckless anxiety. The guy at Midas held up a QR code for me at checkout, after they held me 2 hours longer than they said they would, and asked me to give them 5 stars after lying to my face to suck money out of me. A shameless farce. Shame on these parasitic people, enabling parasitic companies. read more

I'm really surprised to see all the bad reviews. I love this place. I have had four nails in my tires in the last few years, plus a dangling muffler, and I've always come here. Once I came the first time, I haven't wanted to go anywhere else. Everyone is super sweet, the prices are always lower than I expect, there's a spacious waiting room, and they're honest about any wait time. Plus they're across the street from Himalayan Yeti and Golden Hoosier so I can have lunch while I wait. Highly recommended. read more

I got to Midas at 9:30 am on a Wednesday and needed a tire replaced. I was there until 11 am and they said they ordered the tire to be delivered to their store. I left and came back at 2pm. The tire was not there they told me to take my car home and they would call me when the tire got there. I called them at 4:30 to see if the tire was going to make it there today but they said it wouldn't be there until the next day. This is ridiculous. The service is just not up to par at all. I give their store a 1 star because the wait for a tire is really ridiculous. I could have easily went somewhere else but my tire was under warranty with them. I will never return to the store in the future for any service. read more

Was in a pinch needing my car battery replaced quickly. From my initial phone call to the entire appointment this place was on point! Took care of my car quickly. Thank you! read more

I waited over an hour for just an oil change. I had a 9:00 appointment and didn't get out of there until 11:45!

The owner is super chill, reasonable, and knowledgeable! He won't try to make you get unnecessary repairs like nearby guys. A little bit of honesty goes a long way!They can get a little busy though so it's a hit or miss on how long it will take to get your car in line and their prices are decent for this economy. Some Midas locations can also be a hit or miss, but this one is is great!! read more

I will never ever go back here. Came in for an oil change n filters replacement. They broke my engine cap. Put a filter on my car instead of a pin (i have a bmw) and caused a ton of different issues. My car hadn't been the same since i left & i will never come back. N they are def a Little on the rude side. read more

I would highly recommend Midas on S Kingshighway. They are fast and professional. It may or may not be cheap depending on the could what your car care need is, but they will work with you to keep cost at minimum or a least workable. The staff is very friendly. Mr Knight ( Josh)is so funny. read more

Guy with the orange beard is GREAT! I came in the morning of, thinking I had some break issues, turned out to be my exhaust hanging! Guy with the beard brought me back and showed me the issue with the tech. They were able to order the part and make repairs within 2-3hrs! read more

I had a very bad experience with a repair that was covered by an Ally service plan. The employees didn't seem to have any idea how to deal with the plan, they gave me multiple incorrect price quotes, made me wait for 3 hours while they sorted it out, and in the end charged me over $400 when my plan only has a $100 deductible. I called Ally to figure out what went wrong, and they explained that Midas charged me well over MSRP for the part they used. I cannot recommend this shop if your repair is covered by an insurance or service plan. I've gone to this Midas in the past for routine service on multiple cars, and that has mostly been fine, although they failed to rotate my tires when I had a tire replaced. But after being overcharged by $300, I'm unlikely to go back, given that there are so many other options in the area. read more

Terrible service 4 the time here for a problems they caused new guy in charge rude and very nasty has no knowledge of anything that's going on with my car read more

My husband brought in our car to get an alternator replaced during a trip to St. Louis. The team at Midas were helpful in getting our car serviced but in their haste, the technician punctured a hole in the radiator causing the car to overheat and crack the engine block later that night. When confronted about it, the manager said they would look at the video coverage of the mechanic working after our mechanic was done working on our car. Turns out they don't have cameras... why would they lie??? Maybe because they are a shady business and they don't stand behind their work. The owner of this franchise also ignored our calls could have cared less about our issue. Don't use this business unless you want to be stranded on the side of the road and out thousands of dollars in other repairs. read more

Had an appointment at 9am and didn't leave until 1230 for a tire change and emissions and safety. They said I was eligible for financing but when I went to pay the bill, said I wasn't because the amount of the bill didn't meet the minimum requirement read more

Damaged vehicle while servicing. Refuse to take accountability for damage. Very rude employee poor customer service.

Horrible... never ever go there. $ 92 for an oil change... total rip off! More than one bad experience in different locations. Never ever will I go to get their services... read more

I called to ask about an oil change and Adam was so helpful. He was transparent and explained the difference between the types of oil change, and allowed me to make an informed choice on what I want to pay for. I asked about the costs and he immediately told me there are coupons online that cut the cost more than in half. Not many places encourage that kind of courtesy so I had to share. As a woman I appreciate the respect- in the past I've been straight up lied to about costs and what I need, even told it was "dangerous" to not get the most expensive thing. So it was so refreshing to lower my guard and actually receive help. TLDR: Kindly explained oil types and didn't upsell whatsoever- guided me to coupons that drastically lower the price. Five stars for Adam! read more

Similar story to others on here - wish I had read these in advance. Brought our vehicle in for a repair, they damaged something else in the process, said they would make it right, and they haven't. We have tried to work with them to resolve this for months, but have been ignored or given the run around. read more

They had either ownership or management change recently and it's an absolute s&@t show now. Everyone is very friendly but time estimates and appointments are a joke. How many times in my over 2 hour wait (for a 30 minute job) are they going to tell me 'almost done.' I would have not waited if I knew it was going to take over 2 hours for a simple tire purchase. Totally held hostage. read more

0 stars ...9/9/23 Midas invalidated my tires warranty!!!! Im here getting ripped off again buying another tire from this "new management". Im not up to details........ 1 year of terror!!! Andre was not the problem he had horrible workers on staff. Alternator took Midas about 4 of them to get that right even though i came for the battery light that is still on a yr later!!! Valve gasket cover had to be replaced after Midas already replaced it .. oil drip pan had to be replaced after Midas fixed it.. last visit I was told Midas wanted to look at power steering pump that Midas replaced b/c it could possibly be leaking... got brakes few weeks ago I am still hearing a noise from my tire i drive 45 mins each way to & from work 5 days a week. Midas tell me how long am I going to hear this noise until I take it to another repair shop???? Right now I need an oil change but I refuse to let those horrible mechanics touch my car !!! And don't tell me contact no link I told yall all this each visit... UPDATE ....Part 2.... Midas time is money so is mine i have to keep sitting here 3 & 4 hrs for this HORRIBLE SERVICE is gone cost yall!!! The fact that I just paid $400+ May 2023 for some front brake pads and rotors even though the pads were under warranty and I am sitting here July 3, 2023 to get the same front pads replaced because Midas decided to give me some bad brakes is proof that the service is CRAP and I will not be back besides whatever is under warranty.. Oh and my power steering reservoir is leaking after Midas told me $670. worth of power steering shit was replaced. Now Midas wants me to pay $300+ to replace a reservoir. Yall need to close !!!! I'm contacting the Better Business Bureau. read more

I really wish I could give this place 0 stars but alas that's not an option. We brought in our car to get an alternator replaced while visiting Saint Louis from Chicago. They manager was very helpful and was able to fit us in as the last appointment on a Saturday. Well, in their haste in servicing the car, the technician punctured a hole in the radiator, causing the car to overheat and crack the engine block. When confronted about it, the manager said they would do right by us and check the security cameras to ensure the mechanic actually did puncture a hole in the radiator, and if they did, they would make sure we got reimbursed. I never saw the video footage and the owner actually said that he "didn't know why the manager said we had cameras, because we don't." Now I'm out $6,000 because my regular mechanic had to completely rebuild the engine. Stay far, far away from this place, people. read more

I got a flat tire, My BMW does not have a spare so I had to call a tow truck. While I was waiting I called Midas and told them my tire size which is an unusual tire...my tow truck finally got me here 5minutes before they closed! The guys were awesome and got me all fixed up! Stayed late to take care of me! And had the tire here waiting! Bravo that's customer service!!!! read more

I have taken my car here twice so far! They are so kind and STRAIGHTFORWARD. They don't hype up prices. I brought in a quote from another auto repair hoping they would be able To price match the work I needed to change a serpentine belt. They actually came in $100 under and told me that the original quote I got was wrong. I wouldn't have known the difference, they could have charged me the same price but they did it. I appreciate them. The first time I took my car and got it worked on they even called me afterward to make sure everything had gone okay. I completely trust them. read more

I am in StL from CO, with limited days to find housing for an upcoming move. Headlight went out on our car. Initially the shop worked to fit me in with a smile and a caution that I may have a wait. I didn't mind. However when the bulb went out again 3 days later, my last day in the city, I was in a panic. Instead of help or support, the woman answering the phone laughed at my distress. She said they would try to fit me in, but I would need to plan to be there all day. (I have 3 homes to view) She also let me know that light replacement was not work that they guarantee. I understand needing to purchase a new bulb, but I believe that they should have at minimum covered the labor for the new repair, and as a courtesy worked with me to arrange a window to have the car there instead of leaving it all day. There were many small opportunities to extend human compassion and professional courtesy in the second exchange. I was in tears, and the customer service person laughed. I am driving home with one headlight, sticking to day driving, and taking my car to my dependable mechanic in Colorado. When I do get relocated to StL, this Midas will NOT be the shop I take my cars to. read more

This place is awesome! As a young woman, I always get really nervous to go to auto repair shops in regards to getting taken advantage of. Midas is very well priced and shows you proof of everything you need fixed! I highly recommend this place to everyone I talk to! Go to Midas! read more

My local Midas Muffler Shop. These guys are fantastic. I am never shocked by bill, always quick with the service. This morning they were even an hour ahead of schedule. Made my day. Made my day go quicker. Tim B. read more

Sigh... It's my fault for not taking my car to the dealership to get the oil changed & tires rotated, but the weather was crappy, I had a coupon, blah blah... I pulled into Midas, walked in and told the guy at the counter what I needed done, and in my experience it's usually anywhere from 35-45 minutes before everything's ready, so I brought a big pile of paperwork I had to catch up on. I didn't get a single thing done because Mr. Counter Guy wanted to talk the entire time I was in there! Not about anything specific... he told me stories about his dog... something about what he ate the week before... anything and everything. I know I probably sound really crabby not wanting to talk to this guy, but I made it apparent several times that I was just trying to work. The one star is mainly for what happened a few weeks later... my check oil signal came on, but according to my mileage count, I still had a long while to go before another change. I figured they just forgot to reset it. A few days after that I was at my parents' house and my dad (my super nosy yet very helpful dad) was checking out my car and told me that I had ALMOST NO OIL in it. My brand new car. We took it to Valvoline and they fixed me up, and no one's really quite sure what happened. I'm sticking with my friends at Pundmann Ford from now on, no matter how far the drive is. read more

The staff here are genuinely friendly. I arrived during an emergency situation that blocked the front door. One of the mechanics saw me wondering what to do and came out and walked me through the back up to the service desk. My service was quick and reasonably priced. Both the gentleman at the front desk and the one who performed my service were super nice. The other staff wondering around were all polite and made sure to acknowledge all customers at least with a smile and a nod. I'm moving in a month, but would consider driving the extra 25 minutes to use them again! read more

Hit a pot hole in my Honda so hard the caliper broke loose medias got me right and did my front rotors and pads for the best cost and very fast, very good customer service read more

I wouldn't recommend anyone to this repair shop there is regional manager that works out of this store that has poor customer service I've been supporting this shop for years and I had to get my wife's truck repaired this manager omitted that he made a mistake and misdiagnosed the problem he agreed to fix the problem and issue long story short this didn't happen and I've since been taking my business elsewhere and I've very satisfied me personally this manager was unprofessional as well as disrespectful and told me that he doesn't need my business so if I were you I would not take my business to this repair shop read more

My apologies to this business for the delayed response. Last summer, I was driving cross country and suddenly the air conditioning and fan stopped working and I was sure the car about to overheat. I pulled off the interstate and went to the first auto shop I could find - they wouldn't see me until the next day! And I had miles to go... I puttered on to this Midas shop. Not only did they take care of me quickly but when the problem turned out to be stupidity on my part (I won't go into it) they didn't make me feel like an idiot AND they didn't charge me although they certainly could have for the labor. NICE people, super helpful, and kind enough to waive a charge. A smile and they sent on my way - I had two dogs with me, it was summer and had many miles ahead of me. Thank you! read more

I am so sick and tired of this company right here to be honest I don't even see how they still in business I came there maybe last year or the year before and this clown video told me that I needed brakes I did not need brakes my rollers needed to be changed my husband I told him don't go there I told him I said they do a lousy job do not go there he went there anyway without me knowing and this man named Joe was working on his car another man who don't know what the hell he's doing my husband said when he said in there was waiting on them to get done with his car a woman was in there with him they came out and told this woman she needed a oil change this old lady said I just had oil change I don't need no oil change I told my husband I said you should have got up and ran out there because you ought to know they don't know what they doing they mess up everybody cars my husband to spend $2,400 and the problem that he took his truck in there for them to fix was still there and they had the car for 3 days and the problem was still there he had to go to another mechanic the one I told him to go to it first and get the problem fixed they had my husband call for so long without them paying attention his left tire was smoking the new mechanic I told him to go to point it out right away and he had just got his car back from them they didn't even catch that but they charged him 2400 for stuff he didn't even need my aunt work for channel 2 news I'm going to put these clouds on blast because I'm so sick of them they take your money and they don't want to make your problem right when they mess up at all black skin brown skin people go to somebody else Dobbs is very good don't stop at these people right here because when I tell you they just rotate these clowns around who don't know how to fix cars from one Midas to the next I'm pretty sure that's what they do they go on the street and they pick up people who don't know what the hell they doing and mess up your cars and like I say they don't make it right my husband not a 2400 and they think they did a good job you all didn't even fix the problem so yes I'm going to put them on blast everybody I know I let them know do not go to these people because they don't know nothing they don't even deserve this one star to be honest I'm going to figure out why they still in business even if I have to go to somebody over their head I am because there's no way my husband should be out of 2400 and they didn't even fix the problem they fixed everything but that the same thing they did to me but I don't care how long it takes I'm going to get to the bottom while he's clowns still in business over here messing up people rides people were too hard. I won't take nothing back I said read more

i left my car there and my kid to get the front left tire replaced she said you guys said you were gonna switch the engine she waited there for hours until it was fixed and then she drove it back to my house and said the car isnt here because the tires flew the fuck off when she was on the freeway a few miles away from you guys store read more

100% the best service I have had in Saint Louis. They went above and beyond and even stayed late after close to make sure that my car was safe and working. Very reasonably priced and very nice, incredibly knowledgeable people. They are the only place in St Lou who has EVER called afterwards to make sure that the service went as well. They care about making sure the service is done well and right the 1st time. I would recommend to anyone. read more

I went here for a flat tire, hoping that they could patch it up for me. They took my key, I sat down in their dingy customer waiting area and watched a few cases of Judge Judy while they investigated my tire. The technician came out and told me that they couldn't find a hole in the tire, but since my tire was so flat, he thought it would be good to get another technician to take a look before sending me on my way. When the second tech couldn't find anything, he called on the manager who took a third look at the tire. They never found a leak. They re-filled my tire and sent me on my way WITHOUT CHARGING ME A DIME after they had all been working for about 45 minutes. I'll go back here again and again just because of this incredible service I received. I recommend that others try this Midas on S. Kingshighway because of my lovely experience with their hard working, earnest employees. read more

This is the third Midas that I've been to, but it has definitely exceeded my expectations of Midas. I used to work in the customer service industry, so great customer service means a lot to me! Everyone who worked there was super friendly and I could tell that they truly valued my business. I am not very educated in auto repair, so the service man was very patient with me in letting me describe what the issue was with my car. Also, there are a lot of food places within walking distance which is nice if you want something to eat while you wait. Their lobby area was roomy & I sat on a very comfortable couch as I waited. The lobby was also clean! There were two reasonably priced vending machines as well in the lobby area as well as complimentary coffee. Be sure to look at their website for coupons and print them off before you come in. read more