Car X always does good job but John Keeley really needs to put some coffee in the waiting room!

Beware of Scamming! My husband went in for a standard conventional oil change and they switched it to a full synthetic and he didn't know until he went to use his $30 oil change coupon at checkout and was charged $90 due to fine print not even listed on the coupon or website. Avoid at all costs! read more

I went her with my car not starting, and they said it was the alternator - while "fixing" they broke a hose part and cracked my reservoir - and the car still won't start. I'm absolutely crushed. They charged me 1,100 and broke more than they fixed...I now believe they made the wrong repair. Do not go here. They also messed up the guys car in the waiting room next to me. read more

I took my car in and when it was returned there was a blue knick on my door handle where paint had been chipped. I asked them about it and they said it wasn't them. Although they clearly have blue poles in their garage and it was not there before my service. read more

Car-X Tire & Auto - Tires Near Me - Saint Louis, Missouri

Took my car in for a simple emissions check, oil change & tire check. Left with 4 new tires....NO EMISSIONS TEST, and every single light on my dashboard lit up (check engine light, brake system failure, check engine light etc). DO NOT GO TO THE CRESTWOOD, MISSOURI LOCATION! They will lie to your face, clear your dash codes....and set you out on the road! And when you take the car back to them...they will just clear the codes again. BEWARE! SAVE YOURSELF TIME AND MONEY! read more

Suckkkk so bad! Do not waste your time no customer service and they are incompetent kept changing the price literally the worst place to take your car don't say I didn't warn you! Charged me more because the battery is on the other side of the car than what they are working on. What the entire hell just double talking. Single mother had to pay over $1k for a belt and battery they don't even deserve 1 star they are in the negative like my back account now read more

Was about to go out of town and got a flat tire literally as we were leaving. Eric got me in immediately and did an amazing job of helping me out. Couldn't speak higher of a business and employee. read more

This place is staffed with some of the most honest and down to earth mechanics and managers in the business! If you find yourself with a dashboard lighting up like a night club, take your car or truck down to Car-X and they will set you straight. They don't try to sell you things or services you don't need and they break down the issues and problems in an easy to understand way. When so many people take advantage of lack of car maintenance and repair knowledge it is good to know that there are honest mechanics out there, and they are just down the street! read more

I scheduled an oil change and tire rotation last December. Nick Massey checked me in. He took a long time to scroll through my history. While I was waiting for the oil change, he came out and told me he emailed me a battery test result stating my battery needed replacement. I told him the battery was new and I would not be replacing it. The paperwork he gave me after I paid for the services indicated the battery was fine. I will not be back due to this unethical behavior. read more

Had to replace front Right hub on my 2004 Volvo S40. It was a breeze! They also recommended other needed repairs and took care of that as well. I was able to connect to wifi and work on my computer during the wait. Car rides quiet and smooth!!! Would highly recommend. read more

If I could leave no stars I would. I didn't get any service. I had a few questions and was hoping to get tire rotation and some air in my back left. Instead I was treat as if that place wasn't for color folks. Yes thats right. They all mugged me, the look was disgusting I was affraid to get out my car. I asked if I didn't somthing wrong No one respond to me. Thank God I survived. read more

On November 4th, 2021 my vehicle was damaged at the Crestwood location. I have been a loyal customer to Car-X for over 10 years, but had recently noticed damage to my vehicle after 2 different oil changes. They buffed one scratch out for me which was fine, but I had also noticed a couple door dings. After the last oil change, I did a walk-around immediately after and sure enough, there was a new dent and a fresh scratch that had blue paint in the middle of it from the lift (my truck is black). After bringing this to their attention, I went back and forth with one person for 5 months. I went and got two different estimates from places they told me we had to use. Then I lost all contact with him after he no-showed me on the day he was going to take it to get worked on. Fast forward a couple weeks later, I got to the higher-ups that said he should never have been handling the situation in the first place. Now working with Kevin Floyd (regional manager), he called and said the video recordings are only saved for 30 days, so he had no proof the damaged was caused by their employee (this is after the other guy said they would be taking care of everything) and that he didn't think they were responsible for the damages. I asked him to meet me at the location and we could put the truck up on the lift and see if the scratches lined up and go from there. At first he agreed, then 2-3 hours before we were to meet he cancelled and said he would call to explain. That was the last correspondence from anyone at Car-X and now they won't take or return my calls. I waited patiently for 6 months to give them time to get this worked out. My next steps are to file a complaint with the Attorney General and sue them in small claims court. Avoid this place at all costs. If you do use them, be sure to inspect your vehicle after each service. read more

Fast and very friendly service and each time we called and dropped our car by they remembered us. Thanks guys!

I was very pleased with Josh and Steve at the Crestwood CarX, had to take a Honda and a Toyota in recently for brakes, inspection, and other work. Both times they were professional and worked to get just what I needed done, and nothing more, would recommend read more

Chris is one of the most hardworking, honest, wonderful people I have ever met. He does offer you the best price in town! I will be a lifetime customer. And will always recommend him to people!!! read more

A good auto shop is hard to find. One that is professional and won't rip off any chance they get. Well, this is that place. They're fast, fair, and not overpriced. I've gone there for a pair of state inspections and some other work as well. I will definitely be returning for any future car repairs. I'm happy to say that I've found a shop I can trust and depend on. read more

Manager took the time to go over the details of necessary repairs with me, and showed me exactly what the parts did look like and what they SHOULD look like. I had just spent hundreds with another shop but now I won't be going anywhere else. They got me in and out on the same day. It's nice to be spoken to as an adult, not just a woman, when it comes to my car. Thanks, CAR X! read more

I have been a regular customer of this shop for the past 6 years. They inform me of maintenance recommendations, but do not push. Once they spilled some oil on my car's engine during an oil change, however they cleaned it and provided a card for my next change free. They have been very good at diagnosing steering and chassis problems. read more

Brought car for safety inspection. Car was failed for both lower ball joints. The ball joints had just been replaced six months earlier. I had to return to the shop where they were replaced and the owner there showed me the inspection of the ball joints and how they both had no play and passed. I called and the manager and he told me how honest they are! Told me how his mechanics would not do this. What a liar! I was showed they are ok and then he tells me how they could have made a mistake. They also tried to sell me 1200.00 worth of work to go with it. This place will rip you off do not go here! read more

This location is great! Always super friendly staff who are passionate and care about what they do! Always have great deals on oil changes and they do financing as well!! I recommend this place to anyone quick and friendly service! Always satisfied every visit! read more

I went in for an oil change and when they were checking everything out, they found out I needed a new battery. With it being the winter, i am glad that they told me because i did not want to be stranded or have a tow bill due to my car not starting. Everyone was very professional and explained everything they were doing. I will gladly go back there again for any future car fixes i have in the future. read more

The only reason I would give this store any stars is because the mechanics are great. The manager Justin is not so great, he is rude and trys to talk down on women. read more