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    Take 5 Oil Change

    3.1 (16 reviews)
    Closed 7:00 am - 8:00 pm
    Updated a few days ago

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    6 months ago

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    2 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    Got amazing service here! Got a great oil change under 20 minutes and with a discount!

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    2 years ago

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    Ask the Community - Take 5 Oil Change

    Review Highlights - Take 5 Oil Change

    Highly recommend for an oil change!!!

    Mentioned in 2 reviews

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    Aurora Oil & Lube

    Aurora Oil & Lube

    (30 reviews)

    I filed a complaint with the BBB today for the following:…read more Complaint Summary: Service Center: Aurora Oil and Lube Service Date: November 23, 2024 Service Provided: Standard oil change Charge: $82.51 Issue: Shortly after the service, my car began leaking oil. Upon inspection by James Chrysler dealership service center, it was determined that the oil adaptor had been overtightened, causing it to crack and leak oil. The repair cost is estimated at $1,604.95 plus tax. Attempts to Resolve: I contacted Aurora Oil and Lube to inform them of the issue. Initially, they agreed to inspect the car but later denied responsibility, attributing the problem to wear and tear. Multiple requests for them to inspect the damage at the service center were denied. They suggested taking the car to a different service center in Lisle, IL, which is not feasible as the car is undrivable due to the oil leak. I contacted their corporate office and requested a callback, but my calls have not been returned. Warranty Violation: According to their website, the service center warrants that services and products will be free from defects in materials and workmanship for one month or 1,000 miles, whichever comes first. My car is within this warranty period. Resolution Requested: Reimbursement of the repair cost ($1,604.95 plus tax). Reversal of the oil change charge ($82.51) to my credit card.

    Only have amazing service from this location and staff love everything about this location been…read morecoming here for 20+ years.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (38 reviews)

    I called near closing last night and though Sam was hesitant I think he could tell I was a little…read moreflustered by my situation and said to come by despite only having one mechanic working. They got the job done quickly and done well. I also saw how Sam handled everybody else that was coming in and out. He knew everyone personally. I even thought while I was there, " I may need to get my oil changed here from now on" incredible experience. It's hard to rate high as a repair shop but my experience was A1

    Review for Firestone Auto Care in Downers Grove, IL**…read more I am extremely disappointed with the service I received at Firestone Auto Care in Downers Grove, IL. I had an issue that required follow-up, and it took over a month for anyone to get back to me. When I finally spoke with Eric Johnson to explain my situation, he became frustrated and hung up on me. This level of unprofessionalism is unacceptable. I will never be taking any of my cars back to any Firestone after my experience with this manager and with corporate. I've had my car inspected at multiple other shops, and they all said that Firestone caused a tear in my boot, resulting in leaking. Plus, they charged me $1100 to not fix what I came in there for. I expected much better customer service and communication from a reputable company like Firestone. I hope this feedback is taken seriously to improve the service and professionalism at this location.

    Tuffy Tire & Auto Service Center - Bent spokes

    Tuffy Tire & Auto Service Center

    (62 reviews)

    This location has earned my loyalty! When I called to book an appointment to have my exhaust looked…read moreat, Jason could not have been kinder. I had several questions, as I am a complete novice when it comes to automotive repairs and he was extremely patient, as thorough. The shop and waiting area is well organized, clean and offers complimentary WiFi & beverages. Chris was the technician who looked at my vehicle and he delivered the BEST news....what I thought would be an extensive, and expensive repair turned out to be a simple, quick fix-- that he performed, free of charge. I was shocked and SO grateful! I asked if I could tip him....or perhaps go grab him some lunch or snacks, something to show my gratitude. He would not accept. Chris shared that he enjoys helping people where & when he can. And that was thanks enough. Chris and Jason, truly, thank you from the bottom of my heart. I will be returning in the future and spreading the word about the incredible customer service I received here.

    I have been taking my family's cars to this location for over 20 years. During that time there have…read morebeen multiple different managers. On my last visit, one of the technicians drove my car off of the property and didn't return for 5 minutes. (this never occured on any of my previous visits) When i asked about this, I was told this practice is "standard procedure". When I commented that this never happened in the past 20+ years, I was told they did it wrong in the past. I have used other oil change companies in the past. My cars were never driven off of the property. I will not use Tuffy Tire and Auto in the future.

    Take 5 Oil Change - oilchange - Updated June 2026

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