I was here for three years moved several times within the facility never had issue. they went up on…read morethe rent which is crazy but I would just transfer to a new unit and get the new rates which is typically cheaper then if you been a loyal tenant. crazy Ik on my move out day i leave a trash bag outside my car. And was charged 80$ to my account for a quarter filled trash bag. These places are money hungry and it's gross. 40$ okay maybe even 50 $. Crazy !! Plus moving out I was paying 178$ for a 10x5 and moved to the same unit for half the price alway check market rates. They will keep raising the price if you don't stop them or transfer units

If you're arriving after biz hours, bring your own cart to load or unload. They store them here in…read morethe admin office overnight, which means if you arrive late you'll be unloading your U-Haul one fucking box at a time. Ask me how I know! The gate to get in and out of the elevator is also a huge PITA. If someone is on the elevator and you put in your code on the first floor, the gate will time out and you have to wait for the other person to get on or off. There are signs everywhere telling ppl to drop off the carts in the LOCKED space inside the building - yet the manager still chooses to lock them in the admin building. If security and/or theft is that rampant, hire a security guard. Otherwise you're making it extremely inconvenient for the customer.

Needed a few boxes so I came here, limited parking but you can get uhauls & storage here. They had…read moreplenty of boxes to choose from & great customer service. Next time I need to love I will get my boxes here again.

I submitted my notice on 3 April to close my account. I vacated on 22 April. Sent email…read moreconfirmation with pictures. I was still charged for the month of May. I have called and emailed for the last 2 weeks with no response. I called the customer service 2x with the promise that someone (District Manger) will reach out. No, one has called or emailed me. Do Not do business here. It is ridiculous that an established company can not or will not return communication from two weeks ago. They are still taking my money!

Came for moving supplies. They have a small inventory but had some of what I needed…read more The customer service was great.

Helping family move and she did a great job picking this place. It's the building where the Walmart…read morewas located before moving across the street. Great use of vacant space, climate controlled self storage.It's new so it's very clean. Video surveillance covers the entire property thumbs up for that. Secure key code entry at a prime location on Jonesboro road. The size of the units and price are comparable to others in the area. I'm not so sure about the hours. I'd call just to be on the safe side. Most importantly now that I've visited this establishment myself, I feel comfortable with her coming here alone if needs be. Directly across from quik trip, next door to planet fitness, this place should do well two thumbs up

I have used this UHaul location twice now for moves across town, and have had great experiences…read moreboth times. Staff were very responsive and flexible when I needed to move dates around.

Larry is the real MVP! We had a reservation at another location that had closed, I was able to book…read morewith this location asap and got another truck! Larry saved our move! He made everything so easy and smooth. Would highly recommend this location and would book with them again for sure. Thank you!!

Top notch customer service with a smile! Clean facility and very knowledgeable about the facility…read moreand products offered. Highly recommend!

Great Staff. Clean and safe! Best one in the area! I…read morethought that I needed a large unit, but the staff help me find a better size. They saved me money.

I rented a 10 ft truck. It was ready upon my arrival. The truck was clean and handled well. Great…read morechoice. The customer service at the rental center was very nice and professional.

Terrible customer service. Stoped in to fill 2 Propane tanks. Service person inside said go…read moreoutside to the fill station and someone would be out in a few minutes. 25 minutes later nobody came.

I am very satisfied with Melissa helping me with my storage request. Very friendly totally helpful…read more Answer all my questions. Thanks Melissa came through for me when I need it

This is the best storage facility I been to so far units clean and safe Check out the manager she…read moreis very nice and friendly

Kristie and her team were patient and extremely helpful in arranging our client's household goods…read moremoved from Jacksonville FL. Many of the storage companies in the area use a national call center to take their orders. For storage xxtra we had one on one contact every step of the way. Kristie went out of her way to make sure we were completely equipped to handle our moving customers' contract. Thanks again storage xxtra! Please make some hand carts available next time.