I've been taking my cars for several years to Midtown Tire. I've always felt they did a good job for me. However, I just took my Jeep Renegade in to repair a power window regulator and they quoted me $2700 to repair it. When I called, first they said about $500 of that was "worst case scenario" in case they needed extra parts. Then they said the motor was bad too was not true. When I challenged them on that, then they backtracked and said it was recommended to replace it since everything was already taken apart. When I asked how much it was they said the motor was also $500. An OEM motor from Mopar costs $188. Then when it came to the regulator assembly, they said that was $1200. Same thing. The Mopar OEM replacement for that part is about $670. And that is OEM replacement parts, with no discount. I declined the work and just paid them the $188 for the labor they did. As someone who has been a loyal customer and given them literally thousands of $$$ of business, this was offensive and sleazy to try to fleece me in this manner. I flat out caught them lying to me, and then they were trying to mark-up the parts by a ridiculous amount. I won't give anymore of my business to them, nor recommend them unless they can explain why they felt this was a fair estimate and can explain it. I need an explanation other than "we only buy certified OEM so we can guarantee the work/warranty" nonsense. Had they come to me and quoted me ~$700 for the part and then add on the labor, I would've still not liked it, but the math would've made sense and I would've done the work. $2700??? Come on folks. I have all my documentation and proof. Do they? Update 8/6/26: I ordered a used regulator from a 2023 Jeep. Put it in myself in a couple of hours and works great. Cost me $100. Yeah, I'll NEVER do business with Midtown again. read more

Rett always takes care of my husband and I when we bring our vehicles in! Recently we ordered new tires and wheels which came in super fast, and they were able to accommodate us to get the job completed that next day. Loving the new look. Thank you Rett and team! read more

Midtown Tire - Kennesaw - Auto Repair Near Me - Kennesaw, Georgia

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This is my second trip to these guys in a month. My first trip I detected nails in both passenger tires. The tech removed the nails and checked the tires for damage , had me on my way in 30 minutes. My next visit was a check engine light with multiple issues. I expected the worst , but they ran diagnostics and quoted me below dealer rate. Parts ordered and car ready next morning. They even provided free drop off service. Very professional staff and service. Car runs like a champ again. Great to have these guys in the neighborhood. read more

Been taking my cars to Midtown Tire for more than 5 years now. Figured out pretty early they were honest people who weren't trying to pull anything on anyone. They've charged a fair price every time (except when they do some things for no charge - imagine that) and have never, ever suggested I fix anything that did not need it. Even saved the parts for me when I asked so I could see the wear and they are always exactly as they stated. read more

Update Oct 2016. I have once again lowered my rating for Goodyear - D.B.A. Brookstone Auto Center from 5 to 3 in Oct 2015, and now, a year later from 3 to 1. I am truly beside myself at the internal engine damage they did (which is solely my opinion) while changing the timing belt, water pump, and misc. components in our 2005 Toyota Sienna. I had to take the van in for services due to fluids leaking from the vehicle. I was at Toyota when it was discovered that someone (maybe Goodyear - D.B.A. Brookstone Auto Center) moved the engine camshafts with vice grips (which is solely my opinion) while trying to replace I'm not sure what - that has me perplexed...while changing the timing belt and water pump. Attached is the picture of one of the 2 damaged camshafts as I believe a picture is worth a thousand words. In short...my maintenance bill at Cobb County Toyota came to $4300.00 for repairs/parts to replace/repair the damage that was done by Goodyear - D.B.A. Brookstone Auto Center (which is solely my opinion). My opinion is - you should not take your vehicle there for any service. read more

Midtown Tire - Kennesaw - This is inexcusable! - Auto Repair Near Me - Kennesaw, Georgia

These guys are amazing! Rhett always takes such great care of me. I can always count on them for second opinions or last minute issues on my Range Rover and Mercedes. I feel like I can trust them and they have even done small things for me no charge that could have ended up being a huge issue down the road and very costly. I'm super grateful that they are so close to home bc I can always depend on them!! read more

They do good work but there is always a wait to get car serviced. Additionally, they push additional services that are not always needed.

Midtown Tire at Brookstone USED to be an awesome place to go. They used to be very responsive and honestly caring. HOWEVER, unfortunately now they are always TOO busy to do anything and by TOO busy I'm referring to 3 grown men sitting behind a counter drinking coffee refusing to help a Mother and her Daughter with a flat tire who by the way they just serviced their car on FRI and then had a flat tire the next day it was driven but as stated they were TOO busy to even look at the tire for them; a tire THEY Just serviced a day before... They actually sent the girls to Discount Tires on Hwy 41 so save your time and money and just go to Discount Tires on Hwy 41 since that is where they are going to send you anyway... read more

Took my car in to advise on check engine codes. Was charged $150 to tell me my car needed $1000 in repairs to start with and go from there. I obviously told them I am not doing that and would come pick it up. When I picked it up they had apparently removed the engine cover and not reinstalled. Beware. read more

These guys always do a good job and are trustworthy! A recommendation for fuel additive saved me from a new catalytic converter and allowed me to pass emissions test. read more

I want just say wow what an experience my wife called and made an appointment in advance and they were courteous and polite and took my car right in and greatest thing was the changed my tires and did an alignment all under and hour so big shout out to the whole crew there you guys are awesome! read more

I tried a new auto service center today and I was pleasantly surprised. Very friendly staff, clean waiting area and quick service. They even offered a free bottle of water while I waited. read more

I decided to show up during my scheduled pickup time and was told then and there by the cashier my service had been delayed. Unfortunately, nobody attempted to get in touch with me throughout the day and nobody took accountability for this mistake. Instead, they showered me with excuses. After several minutes, I grew visibly upset when I realized nobody apologized to me! (A simple "sorry" goes a long way.) I finally requested they bring me my car, yet they refused. Instead, they insisted work would begin momentarily. Due to their disregard for my wishes, I shifted my tone and demanded they bring my car out; after all, they had all day to work on it. When the person brought me my car, they made a very offensive and judgmental comment about my car. I assumed he said this to me because I had previously articulated my disdain for their lack of communication, lack of apology, and lack of basic customer service. Unlike this employee's comments, I never felt the need to make snide statements to a stranger. Due to this ending, I drove away feeling the most disrespected I felt from any place of business. read more

This place is great for your auto needs. Staff is friendly and knowledgeable. Caleb is great! They're honest and I trust them completely not to rip me off! Will be back! read more

I just had the best experience here! I was in and out within 20 minutes for a free tire rotation. Upon parking in the lot, a mechanic came and met me at the car and got my keys. He even helped me with my stroller! He was very polite and helpful. My car was taken back to the shop immediately. I checked in with the service desk, and the representative was very polite and helpful as well. I was offered bottled water while I waited. The waiting area was very comfortable and clean. I told the representative at the service desk that I was interested in tire quotes. He brought me several different options and went over all the details with me. There was absolutely no pressure to buy today. He simply was providing me with quotes (and good quotes, I might add!) He made sure to point out any sales or promotions and ways to save money. Upon leaving, the same mechanic who greeted me helped me out the door and assisted me with my stroller, car seat, etc. My car was pulled up to the front door and was ready to go. He was very friendly, and we had small talk about our kids. He even brought up their free shuttle service for future visits to make it easier with kids. I will definitely continue bringing our cars here for their servicing needs! read more