Arrived with 1 car already in the garage, and 1 in front of me in line. Waited around 20 then was…read moreserviced in 10, overall pretty happy with this timeline. Employees were friendly and to the point. I googled coupons online and they had discount coupons for $10 off which made this more affordable than most other oil change shops

Very busy. Took some time to get in. The line was long. But worth the wait. Service was good. Got a…read morelot of work done on my SUV, gave me a discount after I asked for one. Very friendly about it. Helped me decide which services were best needed for my vehicle given the condition of it. Much appreciated.

Their staff and manager are just wonderful. Friendly and…read moreinformative and the way they treat you the customer is awesome

There were only 2 guys working but still went quick! They were kind, brought us waters and juice…read moreboxes for our kids and thoroughly inspected the car without overly trying to upsell. Will definitely be back!

Amazing, genuine service at reasonable prices. I've recommended this shop to many people for car…read morework and will continue to do so!

I've been going to Nelson's since 2016. I have been to the Uptown location off Lyndale as well as…read morethe Green Garage! I LOVE NELSON'S! They treat you like family, never talked down to me or patronize me (a big thing for a female who is used to others trying to make me feel badly or take advantage of me). This has been my experience at all their locations. Most recently, I was heading back to Wisconsin for a family wedding. Long story short- I had car issues and Nelson's was the first call I made. They told me to bring it by and looked at it immediately. They were so kind, quick to act, and empathetic--I truly felt seen and valued. They helped me learn what I needed to do, and worked with me to get the job done right. I had to come for a follow up, and they took care of me again with such kindness, efficiency, and care. Cannot recommend enough!

One thing in life I absolutely dread is going to an auto shop and hunting for the "best deal." Too…read moreoften, I've walked away feeling uncomfortable, judged for not knowing as much about my vehicle as the professionals, or worse -- wondering if I'd been taken advantage of by places that inflate prices or push unnecessary services. Thankfully, that was not my experience at Turbo Tim's. From the very start, things felt different. Before my appointment, I received a fair and transparent estimate for the AC issues I was concerned about. When I arrived, Mike greeted me with a friendly smile and explained the process clearly -- no jargon, no pressure, just honesty. One big bonus? They offer a free ride service for locals to and from the shop. I've never had that before, and it made dropping off my car so much easier. They also communicated throughout the day via text with updates, which I really appreciated. When I came back to pick up my car, the bill was walked through step-by-step, and I was told that if the issue worsens, I can bring it back within a year for a free assessment or fix. It's clear they strive to make everyone feel welcome, no matter their level of car knowledge -- and it shows. I'll definitely keep Turbo Tim's in mind for future repairs. And on a lighter note, the shop's fish tank is pretty cool... and there are multiple friendly shop cats wandering around. I hope they're paid generously in treats and love.

If you need cats and your car fixed then this is the place to go. Staff is always great at…read morecommunicating. I appreciate their efforts to let me respond throughout the day via text. As a busy Northeast teacher, it can be difficult to answer the phone in the middle of the day. Their service always makes it easy and goes above and beyond! Prices are easily comparable to the rest of the market if not even a little cheaper!

I would give them more stars if they didn't feel a little bit condecending when I talk to them on…read morethe phone. The service is other wise is good. They were one of the only shops that was able to look at and fix my car same day before Xmas. I can't tell you how amazing it was to have a car during the holidays and not be Ubering all over the place or worse not being able to see my family during the holidays. The value seems good. I don't think I got over chanrged or anything. I would go back.

I came in to inquire about a tire repair I was immediately met with hostile energy and comments…read morebelittling my knowledge was told it was going to be $58, i said that was more than I expected and they said good luck finding somewhere else, another unnecessary and hateful comment, don't come here if your a young women, sterlings on university can patch a tire for $33 :)

It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

This business has incredible integrity. I trust their analysis, and I've never felt overpriced or…read moretreated like a car idiot. Each employee is kind and very helpful. I'm SO thankful to have them working on my vehicle.

Sean was fantastic with our front end suspension issues. Very professional and clear on causes and…read morenext steps. Quick turnaround and fair about everything. I do recommend this shop.

They will actually properly diagnose your vehicle and figure out what the hell is going on with it…read more Go to them with your car if you have problems.

The people here are the absolute BEST! I've been bringing…read moremy car here for the past 2-ish years for oil changes and general maintenance. They are honest, respectful, and friendly mechanics and workers here. Speaking as a woman, I have never experienced any condescension and feel very safe and not taken advantage of. Their prices are average, but the service is efficient, and the friendly staff make it worth it. They even gave my car a complimentary car wash after an oil change! They have a cozy waiting area in their office if you choose to wait for your car instead of taking one of their loaners. I highly recommend this auto shop for car maintenance, especially to women who are looking for trusted mechanics.

I have been a customer since 1997. I would not go anywhere else to have my car serviced. The staff…read moreare amazing! Personable, knowledgeable, kind, and they take the time to ask the right questions and to put people at ease. Special shout out to Ben, Wade and Andrew! I don't have enough words to say how fabulous they are. And Tom, the owner, rocks!