I have been going to Metro since 2005 when diagnosed with breast cancer. They are considerate and…read morecaring.

This location is centrally located, with plenty of parking, even though the parking lot is small,…read moreit's attached to various businesses in a strip small also surrounded by corporate buildings. The staff is friendly and helpful, easy to schedule appointments and obtain times and dates tat work best for you. They definitely work with you if you have balance due after insurance pays or even you do not have insurance. They are always willing to offer a payment plan that works best for you. The office is quiet, neat and clean. One of the best parts is that you leave knowing your results without having to worry. Check-in in easy and hassle free, you ae able to pre-check-in on your phone or in-office using one of their tablets. I have not experienced long wait times, I'm seen within 10 minutes or less after checking in, in and out with ease.

I have a condition that doesn't allow my head to lie flat. I was scheduled for a traditional…read morecervical spine MRI at SSM Imaging but had concerns that I would not be able to have it done due to this issue. Sure enough, the technician at SSM tried everything but no matter what couldn't get head head down enough to fit into the machine. Wanting to help me any way she could, she recommended Open Upright MRI. Not knowing if this would work for me or not, I stopped in to talk with them before going through all of the anticipated insurance hurdles. Great people! The receptionist was very friendly and called the technician Dave who came out to meet me. I explained the situation and without hesitation Dave offered for me to come back, sit in the machine and make sure. Sure enough it will work fine and I have my MRI scheduled for next week. I am thrilled to have found a solution and very appreciative of how Dave and the other staff went out of their way to help me.

11 people in the waiting room for over half an hour and only 6 chairs. Figure it out. Either…read moreprovide faster service or get more chairs.

Very good experience.. was explained the process and input during ultrasound. If needed again…read morewould schedule here.

From the owner: Vascular ultrasound, Echocardiography, Thyroid ultrasound, Neck Ultrasound, Lymph nodes and masses…read morediagnosis, Gallbladder ultrasound, Liver Ultrasound, Pancreas Ultrasound, Spleen Ultrasound, Bowel ultrasound, kidney ultrasound, bladder ultrasound, First trimester pregnancy ultrasound, Uterus and Ovaries ultrasound, Fertility ultrasound, Rotator cuff ultrasound, Biceps ultrasound, Muscle ultrasound, Nerve ultrasound, Carpal tunnel disease diagnosis, Elbow ultrasound, Sports medicine ultrasound, Hip ultrasound, Ankle and foot ultrasound, Knee ultrasound, PRP injections using ultrasound guidance, Steroid injections using ultrasound guidance of the Shoulder, elbow, wrist, fingers, hip, knee, SI joints, ankle, foot, carpal tunnel, cubital tunnel, tarsal tunnel, De Quervain's tenosynovitis, radial tunnel, perinerual injections, illiohypogastric nerve, Hernia ultrasound.

All very nice. But Dr. Kept insisting i had sinus infection. I kept insisting it was not. He…read morewouldn't listen. CT machine made God awful noise. I jumped a foot. Girl apologized. But that needs to be fixed. Lord knows what this visit is going to cost me ! AND I WAS RIGHT!! NOT A SINUS INFECTION AT ALL!!

There's nothing urgent at urgent care…read more Apparently scheduling appointments mean nothing to total access. Arrived 10 minutes early and checked in. Still waited over an hour just to get back to a room and still waited. Finally spoke to an either RN/NP got an xray and finally saw the doctor. Total visit was 4 hours for a cold diagnosis. At no time were we updated or told it would be some time. I'm thinking they charge by the hour. Simply put, we should have gone some place else. Timeliness 1 out of 10 Compassion 4 out of 10 Customer interaction 4 out of 10

I came across Professional Imagery and what a find! Pleasant, professional and caring staff! They…read morewent above and beyond and made the experience seamless and pleasant! I will never subject myself or anyone I love to the hospital MRI/ CAT scan nightmare ever again! Thank you PI for your great customer service and care!

Had a very good experience here at Pro Imaging. Although I was nervous, Brittany and the young lady…read morethat performed my CT scan were very patient and kind. Thank you Brittany!

Customer billing practices are poor. I received one bill less than 30 days after service and it…read morestated past due. I tried paying it online and through their automated phone system but it wouldn't take my payment. I called and found out that they sent me to collections less than 60 days after service and less than a month after the first bill. This is terrible customer service and can affect credit scores.

Be warned! Their billing is SHADY. As of April, they have…read morecontracted with an offshore company, and I for one, am reluctant to hand over my credit card information with this in mind. I trust Mercy, but they should have handled this. Now I am receiving texts for a $1.66!!! They don't give a choice who to pay

This place only does X-Rays, MRIs, CT scans and other diagnostic screenings without any strings…read moreattached. It's great if you do not have medical insurance and have to or want to pay for your own imaging services. Their prices are EXCELLENT and affordable without the huge markups at hospitals and other place. They also accept all major HMO and PPO insurance plans, work comp plans, Medicare and Medicaid. This is what they do all day, every week, so they are experts at it. Plus if you are using insurance from some of the big groups there will be no deductible. I have neck and back issues from car accident years ago and as I've been aging I need to get updated screenings and prefer to "own" my own images so I can change doctors when I want and not have to hassle with getting them to forward to a new doc.

I have had my mammograms done at Berland Imaging of Creve Coeur for the last seven years without…read moreincident. I recently moved to NH and asked my records to be sent. I spoke with two people there and verified they had the correct address and that they went out. No records ever arrived in new Hampshire. When I called Berland to have them resent, they told me they had sent the one and only copy of my radiographic films through regular mail and they thus could not resend them. They also told me that they sent them with no tracking mechanism whatsoever . For a medical test company to send the one and only copy of my medical documents through the mail that way is utter malpractice. Mammograms depend on changes year to year and now I am starting, at 52 years of age with a new provider and no baseline for the last several years. To add insult to injury, when I asked that at least the written reports be resent and could they please send it certified (cost about $1.50), they again said they would not send them certified. Unbelievable.

Wife scheduled for MRI last week at BJC west county radiology department. After signing in it was a…read morecomedy of errors. My wife went in and after deciding that they would not give her the MRI they left her in hospital gown. She never made it to a patient room and told her "it's not going to happen today because of the contrast medium thatthey were going to use. She was left in hall till another tech took her back to the change room then the nurse couldn't open the locker. After several attempts she gave up and said will get a key. My wife sat on the bench for about 45 minutes. And no one came. She finally went to the waiting room where I was In hospital attire and asked me to get some help. Only after that did my wife get help for the locker to redress. After coming out to the waiting room area. No body met her to explain why or how this happened. And or when or who to contact to reschedule.

I had to go back, August 17, 2021, after my visit with my medical oncologist August 16, 2021, for a…read morebone density test. I had not had a bone density test in two years. The receptionist was incredibly friendly and warming. She gave me a sheet to fill out. Before I'd finished filling out the sheet, Carolyn came to administer the bone density test. Carolyn finished my check-in form faster than I could have blinked two eyes. She is delightful and incredibly technically proficient. AND, I did not have to disrobe for this test!! Carolyn did not talk to me during the test, because that would have meant a response. I could not move during this time. And a response would have meant my using my jaw. She IS a master. It was done in 30 minutes.

I just came from having blood work done at this location and couldn't say enough great things about…read morethe experience. I had an appointment so there was little to no wait. The two ladies working were friendly and funny. The phlebotomist was amazing. I literally didn't feel the needle at ALL.

I felt like I was getting my drivers license renewed. Had an appointment, but waited close to an…read morehour. People were leaving in disgust after long waits. I don't know if other offices are run this way but I would stay away from this location.