Super easy customer service when I had to call and change my address with Melanie. Very quick,…read moreefficient, and Melanie was kind and easy to talk to. Great service I have had from them for over a year now with no missed appointments and they always text before and after the appointment!

Communication with this company left me beyond frustrated and incredibly disappointed. I don't know…read moreabout other people but I keep my backyard gate locked with a padlock so people can't just open my gate and waltz right in. To that end, I needed to have a heads up on when people would stop by to service my yard so I could have the gate unlocked. I had my lawn serviced 3 times and NOT ONCE despite *multiple* emails and requests to receive notice at least a day in advance did I ever get notified. Instead I would get a text message that said "hi I'm from scoop soldiers I'm 15 minutes away". There was no consideration as to whether we were home or not or anything. On the fourth time, I told the person not to come and I've emailed the account manager and told her to cancel my account effective immediately. It was a hassle even getting the service initiated as well because we were told service would begin on one day and then we were no showed twice until someone came later that week. We were initially excited and grateful to begin our service with Scoop Soldiers because we are currently going through some things that make home and yard maintenance a real hassle right now, but trying to communicate with Scoop Soldiers has been like pulling teeth and it's absolutely not worth the stress when we have things going on in our lives.

If I could give 0 stars I would. I would HIGHLY RECOMMEND the service that I have now, POO…read moreADDICTS!! THEY ARE AMAZING!!! VERY PROFESSIONAL AND MUCH MORE REASONABLY PRICED. THEY SEND A NOTICE WHEN ENROUTE, BILL CONSISTENTLY THRU PAYPAL AND VERY FRIENDLY, EXTREMELY RELIABLE, COURTEOUS AND JUST ALL AROUND A MUCH BETTER COMPANY. In contrast, POOP911 is the absolute WORST company that I have ever dealt with. They cannot keep employees, every other week there's a new person and as a result, their schedule is very inconsistent, and they don't give you notice as to when they're coming. They just expect you to adhere to their convenience. But they will charge you if you're not available on THEIR time. At least that's the case with the franchise that services the Southside of Atlanta. Their customer service is also beyond and below HORRIBLE. Very rude and argumentative and not willing to compromise when they are in the wrong. Tried to blame me for my dog attacking their worker because their worker called the wrong customer to announce arrival and came thru my fence despite the "beware of dog" sign and the note that I had a territorial dog onsite. GIVE POOP911 THE FINGER AND GO WITH POO ADDICTS. I DON'T SEE HOW POOP911 THAT HAS THE FRANCHISE ON THE SOUTHSIDE OF ATLANTA ARE EVEN STILL IN BUSINESS. THEY NEED TO JUST GIVE OR TAKE LESSONS FROM POO ADDICTS. POOP911 IS A SORRY SSA COMPANY!

I wish I could give Poop 911 a zero-star rating. Unfortunately, my experience with their service…read morehas been nothing short of a nightmare. From missed appointments to poor customer service, this company has proven to be incredibly unreliable and unprofessional. First and foremost, there were multiple occasions when the service simply failed to show up without any prior notification. I would block off my schedule, only to find out that no one would be arriving. Frustratingly, I had to reach out repeatedly to find out what had happened, and it seemed like they could not care less about my time or my pets' needs. On the rare occasions they did show up, it was usually without any communication. No call or text to confirm their arrival. It felt like they thought I was only supposed to be readily available for them. Their lack of accountability and communication simply added to the frustration. Even more infuriating was the fact that I was charged for services not rendered. I was shocked to see charges on my account for days when no one had come to clean up. When I brought this to their attention, the customer service was abysmal. Instead of resolving the issue or offering a refund, I was met with dismissiveness and vague responses. It was almost as if they were trained to avoid responsibility. Overall, I cannot recommend Poop 911 pet waste removal. The service is unreliable, the customer support is atrocious, and the overall experience has left me feeling taken advantage of. Save yourself the stress and look elsewhere for a company that values its customers and provides the service they promise.

I love this service. I have been using them for over a year. Kevin our tech loves our two dogs and…read moretreats them like they are his own. He also always sends me a text with a picture of our closed gate. I highly recommend this company!

From the owner: It's A Dirty Job. And We're Just The Guys To Do It…read more Let's face it. Nobody wants to pick up after their dog. Especially, in their own yard. So don't. Hire Ruff Stuff. Once a week, one of our highly trained Poo Crews will come by your property, safely remove all Fido's business and leave your yard looking clean and green. After each visit, we disinfect all equipment so there's no cross-contamination from yard to yard. Ruff Stuff serves both residential and commercial clients. These include apartment complexes, neighborhood parks, doggy day-cares, hotels and more.

I highly recommend. My experience was amazing I went on a cruise and Sheavel took care of my 2 fur…read morebabies Thanks a lot...

From the owner: At Scoop & Stay, we specialize in professional dog waste removal and in-home boarding with a…read morepersonal touch. What sets us apart is our genuine love for animals, our attention to detail, and our commitment to creating safe, clean environments for pets and their families. We're not just scooping poop—we're helping pet owners reclaim their yard and peace of mind. Whether it’s a one-time cleanup or weekly service, we treat every yard like our own. Our in-home boarding experience gives your pup a warm, cage-free stay with personalized care, love, and play—no cold kennels here. Locally owned, Black woman-owned, and pet-parent approved—we go the extra mile so your pet can stay happy and healthy.