PROMPT, PROFESSIONAL & COMPASSIONATE. i love those things!! Thank you and may God bless you both…read moreGene and Julie !!)) #allstars

Called these clowns a day in advance to lock down an appointment, then double-checked to make sure…read morethey could actually stick to it because I had another drop-off scheduled right after. Get a call back from West explicitly swearing it'd be handled right "on the dot." Fast forward to appointment time and I'm suddenly told it's running an hour and a half behind. When I call dispatch out on it, I get fed the classic "that's just the nature of the business, nothing I can do, we don't run things like that" excuse. So which is it, guys? Are you admitting you lied about keeping your word, or is lying and wasting people's time just standard operating procedure over there? Either way, you couldn't pay me to use West Tow again--I'd rather push my car off a cliff.

Patrick was the nicest person to help me when my car was stuck in the mud. I called around 8pm and…read morehe showed up 15 minutes later at the location. He was very responsive with call/text to update me when he arrived. It took about 30 minutes to get the car out of the mud. He definitely made a stressful experience into a better one. He politely guided me on when to turn my wheels or go in reverse when needed. Definitely call him if you're in a pickle!

I reached out to Patrick for help with my Dad. I needed to transport his car; he was also able to…read morehelp with a huge job of clearing out a house my Dad had just moved out of. Patrick responded right away, got the jobs done quickly and did an awesome job. Highly recommend

THANK YOU. THANK YOU. THANK YOU! As another local business…read moreowner with a fleet of vehicles, finding another TRUSTWORTHY company to help me in times of need is so important. Not only has En-Root Towing helped me locally... but he has helped me in critical times of need when one of my vehicles are farther away even in the late of night. Kerry understands the importance of timely support and I appreciate everything En-Root has done for me, my drivers and my customers. Thank you!!

Great Local Family Owned Tow Company!! I had to contact En-Root Towing to pick up & drop off one of…read moremy company vehicles to the dealership after a Failed transmission. They are Very affordable and responsive! I will keep their information for any future Towing needs and refer my friends -family.

The communication was great and they got me scheduled right away. They explained how the process…read moreworks very thoroughly which made it very easy. The dumpster was dropped off, filled by my hubby and I and then hauled away once we were done with it. I'll definitely be using them again when needed!!!! They were so nice!!!!

From the owner: We provide top-of-the-line dumpster rental services for any home or business. Our services offer…read moretrash out and haul away or you load we haul. Online reservations available. Military discounts.

Road service contacted AZ towing of Studio City. Victor was super and did a great job of loading…read moreand delivering my car to the dealer. He was very knowledgeable about electric vehicles and handled my car with kids gloves. I give him and his company 5 stars plus for a job well done.

Joel is a great guy ! He was very thorough ,very responsive with his communication as well with…read morefast working! He will definitely be in locked in my contact list for my go to from now on !.

They really helped us out when we were in a bind stranded on the side of the road and 4 other tow…read moretruck companies refused to change the tire in our utility trailer. Big thanks to Tom! He's a lifesaver! From the time we called he had us in the road in under an hour!

This is the only towing company I will use from now on. They were on time, they were extremely…read morehelpful, they thought outside the box to help solve my problem, and they were reasonably priced.

I have been blessed to have Steve's Towing as an excellect!, service provider through the 14 years…read moreI have lived on Lake Elsinore. I have needed Steve's and accessed them through AAA multiple times. I have NEVER been dissatisfied with the service, timely response and/or technician knowledge or care. Most recently I lost my key and the locksmith wanted $500 to help me and I felt him rude and unhelpful.n Fortunately, Gabriel with Steve's rescued me. Gabriel showed up in a VERY timely response time, especially for a holiday! My car and I were transported to my home where I was able to recover my xtra key. Gabriel was knowledgeable, caring (I'm a senior), and shared my options and his know to help me. I've been blessed to have Steve's help me on multiple occasions, including a freeway accident. Every!!! time has been a positive experience, all things considered. Thank you so...very much Gabriel and Steve's for the level of service and care you consistently provide. If only every business shared your knowledge, excellence and care this crazy world would be such a better place. Again, thank you and sincere appreciation for Gabriel and Steve's for the CONSISTENT level of customer service you provide

I had an extremely disappointing experience with Steve's Towing, specifically with their front…read moreoffice staff. From the very beginning, we were treated with condescension, arrogance, and a complete lack of professionalism for absolutely no reason. The staff seemed irrationally upset that the vehicle they towed did not have full coverage insurance--as if that had any impact on them whatsoever. Instead of simply assisting us with releasing our vehicle, they chose to be rude and dismissive throughout the entire interaction. After multiple calls, we found a collision repair shop ourselves and provided Steve's Towing with the exact address to have the car transferred. Despite giving all necessary information for the repair shop, when we arrived in person, the situation only escalated. An older blonde woman at the front window told us that our "insurance company was rude" and that they were "done working with us." This made absolutely no sense, especially considering that they never needed to communicate with our insurance at any point--we were paying out of pocket. At no point did we ever behave in a rude, disrespectful, or inappropriate manner toward the staff. Despite this, they chose to treat us without the basic courtesy, dignity, and respect that all human beings deserve. What was most disturbing was the underlying, yet very noticeable, prejudice in how we were treated. It was completely unacceptable, uncalled for, and frankly abhorrent. No customer should ever be made to feel this way. I strongly advise anyone who cares about the moral and ethical behavior of the companies they do business with--not to give their business to Steve's Towing.

Great service quick response time and got the job done . Cedric was a kind and professional man.read more

Definitely yes. He knows what he's doing for sure. Thank you Curtis! He also helped push the car…read moreinto a garage. Will use his services again.

Tried to get my tire replaced but the person at this shop didn't seem too interested in helping me…read more He didn't have the tires in stock and I had to ask if he could order them. He couldn't tell me when they would be in. Again... didn't check or call anyone. Took my vehicle to another shop, they called and ordered tires that morning, were delivered in the afternoon, and my car was done before I got off work for the day. Dude wasn't an a-hole or anything... just seemed disinterested in helping me.

Great experience at Chavez Tires. Diego provided excellent customer service right from the initial…read moregreeting. He gave off very honest vibes, which really stood out to me. The service was incredibly quick. I was in and out in less than 15 minutes for a single tire swap and left with an almost-new used tire. I even drove from Murrieta on a Sunday when most places are closed, and they took great care of me. I won't hesitate to come back here the next time I need tires. Highly recommend