My boyfriend and I are new residents and couldn't be happier with our decision to move to Aura 36…read moreHundred! Kim made our application and move in experience amazing! Everything at this complex is so clean and well taken care of. So happy to call this my home!

This place has amazing amenities and the pool is the BEST in Round Rock! You should definitely stop…read moreby and see this place. 5 stars is a easy review

My new resident experience has earned all of the stars. The staff is very communicative and…read moreprovides prompt responses every time. They are so happy and friendly which speaks volumes for the management team here. The property and amenities are amazing. Can't wait for all the happy memories we make here and am excited to be a part of this wonderful new community.

Staff is amazing. Everything is clean all the time. Don't have to worry about anything bad…read morehappening or the place getting dirty maintenance. Not showing up. Never they're amazing. They do what they have to. Do. They get straight to it. Whether it's maintenance. Or in the office. They're great. This is a great place to live. Definitely recommend.

Thank you to Alexis for the great tour and the laughs. Definitely made this place somewhere i want…read moreto be at. Really good attention to details and a really nice community. It's Juan

My boyfriend and I have lived here for a while now, and I genuinely have to give the biggest…read moreshoutout to Lily and Patrick. Lily has gone above and beyond for us more times than I can count. It's so refreshing -- and honestly really rare -- to have someone in an apartment office who truly cares and follows through every single time. Patrick and Lily are both so attentive, and it shows in the little things they do without being asked. They're the kind of people who make living here feel easy and supported, and that's something I've rarely experienced at other complexes. We really appreciate them. Highly recommend living here.

This review is for the leasing office staff. They're always gracious and easy to communicate with…read more I came from The Standard in the Domain where the leasing office was IMPOSSIBLE to work with and ended up being the reason I had to go after YEARS of being a resident. The Avery staff are willing to work with me over changing apartment floor plans after 2 years of being here. They always respond to my emails and I really appreciate that. I've never had any issues with them and that's what makes a good community.

We moved there during covid we needed a place and the price was right at that time, they go up on…read morethe rent every year and it's just not worth what they charge everything was old and out dated and they just started doing updates only in certain apartments, first 3-6 months were good, after that, we really found out they only care about certain tenants, that they go above and beyond for, and that's not right. This is a senior community, and everyone should be treated the same, not here. Right now, the best thing I could say about the Cove of Heatherwilde is that they have that young man, Lucas, working for them. He seems like a nice young man and I hope he stay that way, because the Head of maintenance and the manager and previous manager don't do anything but lie these are some dishonest people and you don't want to say much while living there thinking you could get put out if you do a review so I couldn't wait until we left, although we bought out of our lease a month early we were told we would receive our security deposit back that didn't happen, over 30 days later we were told our security went for a cleaning fee, then we were told we weren't getting it back because we broke our lease, when I called the current manger she told me she didn't say we would get it back, another lie, and the Ownwers don't respond when you call them none of them seem to care about us, it is all about money and they have plenty of compelxes and don't take time to care about the tennants, don't rent here and if you live there I hope you can find something better becaus this place is horrile, it's the staf that makes it that way, and who turns water off so much, the place is not kept up, this is so sad because it could be a nice place if t hey cared about us instead of money.

An excellent warm Senior Living. Great location, and oddly, a vacancy or two. Grab it while you can!read more

A great place to call home. Friendly staff, safe and clean environment. Also the Workout center is…read moretop notch as well. I have enjoyed living here the last year and a half. Thanks!

I was scheduled for a 10:30 tour by my locator and a family was already waiting at 10am and I was…read moreasked to wait. In my opinion that's not how that should have been handled.

They steal mails and packages from the package concierge, they charge extra rent and haven't given…read moreme my refund. I've had my credit card stolen in the mail THREE TIMES. I've had a $700 package stolen, they did nothing about it and refused to show me the security tape. I moved out on 11/30 and they charged me for December rent and have NOT refunded me.

Really love these apartments. The monthly rent is seriously outstanding. They have some great…read moreamenities. A little garden with fruit trees and herbs and berries. All maintenance by the landscapers. They offer composting trash cans at their trash bin areas. Beautiful pool. So many nice features, gym, theater, etc. my want is a carport. They are limited and they are only offered with certain apartments. Kitchen cabinets are limited. I have 9 in my currant place now, and they offer only 3 cabinets. I have a lot of bulky appliances. No space to put them. Everything else about the space and grounds, outstanding. I'm really looking for a needle in a haystack. The Vitality was my favorite and the rent is ridiculously LOW! Ziri took us around to look at the grounds. She explained everything so well. Showed us a few options of apartments that fit my budget. Beauty was another one that I liked too. Just a beautiful space and the neighborhood is fantastic, with HEB up the street, movie theater, hotel, couple fast food places. Restaurants, little preschool by the Chick-fil-A. 620 and 2222 are right there. Great location!

***Avoid Siena Round Rock - Pattern of Neglect, Manipulation, and Questionable Move-Out…read morePractices*** I lived at Siena Round Rock for 3 years. While the property looks nice at first glance, it's poorly maintained and managed by Kairoi Residential--a company that knows how to play the game: polite on the surface, evasive underneath. The front gate was broken for nearly a year. Deep, dangerous holes in the dog park went unfilled for over 6 months, despite repeated complaints from multiple tenants. The dumpster and dog waste bins routinely overflow, leaving the grounds littered with trash and feces. Phones often go unanswered. In person, staff promise to act--but rarely follow through unless you chase them. Management even sent emails offering entry into a gift card drawing in exchange for 5-star reviews. At move-out, many tenants report being charged for normal wear and tear, including repainting, deep cleaning, and tub refinishing. In my case, I was warned I could be charged for all of those--plus a flooring upgrade--due to a minor, invisible pet stain found beneath the carpet. These threats are framed as "standard" or "per lease," but it's clear that Kairoi stretches lease language to pass turnover costs onto departing tenants, while acting like they're doing you a favor by not charging more. If you question it, you're made to feel unreasonable--like you're the problem--when in reality, they're the ones overstepping tenant protections and abusing the process. When I brought up years of unresolved issues after being a consistent, on-time tenant, the response was a scripted apology and a vague promise to "look into it." That's the pattern: polite dismissal, no accountability. This property is a polished front with a predatory backend. Kairoi isn't here to support tenants--they're here to extract value.

I wish I could give this place zero stars. Living at Siena Round Rock has been nothing but stress…read moreand disappointment. The Problems: Terrible Management The manager clearly doesn't know how to do her job. Every time there's an issue, she either ignores it, blames someone else, or gives an attitude. Instead of helping residents, she makes things harder. The rest of the office staff isn't any better -- they're rude, unorganized, and never actually help with anything. It feels like no one in that office cares about the people who live here. Maintenance Takes Forever When something breaks, expect to wait weeks before anyone even shows up. The few times maintenance does come, they do a quick fix that doesn't last. You pay full rent for broken things and empty promises. Hidden Fees Everywhere The rent they advertise is NOT what you end up paying. Every month, there's a new charge for something random -- "amenities," "trash," "tech fee," whatever they decide to add that month. Total scam. Noisy and Poorly Built The walls are paper thin. You can hear neighbors talking, dogs barking, even their TVs. It's impossible to relax or sleep. Not Worth the Price The apartments look nice in photos, but the quality is cheap. For what they charge, you could live somewhere way better -- with staff who actually do their jobs. They Never Return Your Deposit I lived in a 1-bedroom and later in a 2-bedroom, and in both cases they kept my entire deposit. They made up random charges for "plumbing," "cleaning," and other fake fees that make no sense. No matter how clean you leave the apartment, they'll find a way to keep your money. Total scam. Endless Hidden Fees Every month there's a new charge -- "tech fee," "trash fee," "amenity fee," or something random. The rent you think you're paying is never what actually comes out of your account. Dirty Apartments I lived in a 1-bedroom and later in a 2-bedroom, and both were disgustingly dirty when I moved in. I couldn't believe how filthy they were -- I even called to complain because it was that bad, and the person I spoke to never called me back. They clearly don't inspect or clean the units properly before giving them to new tenants. Don't waste your money here. The management team is unprofessional, the office staff never helps, and the whole place feels mismanaged and overpriced. The manager takes hours to come back for lunch and the other 2 girls don't know anything but they always wasting their time on their phones or taking pictures