I recently had an issue with one of the garage doors on my three-car garage. The door was having…read moredifficulty closing properly and would occasionally reverse direction when it was about 6-8 inches from the floor, leaving it stuck in the open position. After taking a closer look, I noticed several loose track bolts and suspected something wasn't installed correctly. After reading reviews, I contacted Excellence Garage Doors and spoke with Raymond. He listened carefully to my concerns and was able to schedule an appointment for the very next day. Raymond arrived on time as promised and immediately impressed me with his friendly personality and professional demeanor. He performed a thorough inspection of all three garage doors and quickly identified the problem. The lag bolts securing the tracks had been installed incorrectly and were the wrong size. Not only did he correct the issue on the affected door, but he also inspected the remaining garage doors and found several other loose fasteners that needed attention. We decided it would be best to replace all the lag bolts to prevent any future issues. What I appreciated most was that Raymond took the time to explain everything he was doing and why the repairs were necessary. There was never any pressure or upselling--just honest recommendations and quality workmanship. He carefully adjusted the tracks, tightened and replaced hardware where needed, inspected the garage door openers, and made sure every component was operating as it should. By the time he was finished, all of my garage doors were operating smoothly, quietly, and better than they had since I purchased the home. It's easy to see that Raymond takes great pride in his work. His knowledge, attention to detail, and confidence come from years of experience and factory training from leading garage door manufacturers. He went above and beyond what I expected, and his pricing was more than fair for the amount of work performed. If you're looking for an honest, knowledgeable, and dependable garage door company, I highly recommend Excellence Garage Doors. Raymond delivered exceptional customer service, quality workmanship, fair pricing, and an overall outstanding experience. I would not hesitate to call him again for any future garage door repairs or maintenance. 5-Stars!

Just call ray. He's great and exceptionally personable. I received next day service for 2 new…read moresprings; plus he gave the door a thorough assessment and some much needed maintenance. Cost was less than I expected which is always a relief! I'm saving his info for next time!

Fast and friendly. Helped me with a lockout emergency! Bill answered on the first call, gave me an…read moreestimated arrival time and showed up within the window. Was able to get me back into my car in no time flat. Told him I was in a hurry and he was happy to help. I will definitely call Bill at Lucky Lock again in the future!

Lucky Lock definitely came to the rescue for me in my time of need. I recently got a refurbished…read morekey fab. It wasn't supposed to be able to get locked inside of my vehicle, but it did... with my 4 month old baby inside. Luckily, I had the vehicle turned on with the air conditioner running. When I called Lucky Lock, they rushed over within just 5 minutes. It only took him about 30 seconds to get my door open for me. When I asked what I owed him, he said that I had been through enough and he didn't want to charge me. It was so refreshing to see someone with genuine empathy and compassion... for a complete stranger. I would highly recommend giving them your business.

Forest City Garage Door Repair offers a solid mix of responsiveness, professionalism, and fair…read morepricing. Customers frequently highlight how quickly technicians arrive often within the same day or even within hours for urgent issues. That kind of turnaround is a big deal when you're dealing with a stuck or broken garage door.

Love being able to contact the company by text 24/7. I contacted Jason at 8:00 in the evening and…read morehe was here by 8:45 the next morning. Replaced both springs on a double door. Reasonable price. Excellent service.

I had a spring snap on my garage door and, at the same time, the garage door opener was kind of a…read morepain in the butt. When the spring snapped, I couldn't open the door without unplugging and replugging the opener back in. I called Raynor and they were out to my house three hours later and had the spring replaced and the new opener installed within an hour and a half of arrival. Julie was great with customer service and Luke did a great job!

I WISH I HAD CALLED RAYNOR FIRST…read more My garage door would only open the first ten inches and get stuck, i called rockford garage doors and i wish i hadn't the tech they sent out was from "Anytime Garage Door" and they'e going to get a craptastic review after I finish writing this one. Save your money, don't bother calling anyone else. The tech, whose name i forget ( brian?) Showed up and was very friendly and knowledgable. He checked out my door, replaced some broken parts, tightened the door springs, greased the whole thing and was on his way. It only cost me $106.

We needed new garage doors for our home and when we finally settled on what door manufacture we…read morewanted to go with, it was now time to pick out who was going to install them... We had three estimates and we landed on Rock River Door Company and couldn't be happier with Al's work. Al was on time for his scheduled appointments and had the best pricing and was professional and polite... I would recommend him highly...

Amazingly professional and outstanding service company. We had a unique situation and Rock River…read moreDoor was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.

We had two garage doors and two automatic door openers installed by Cropp's. Are experience was a 5…read morestar install along with professional staff , cleaned up afterwords and followed through with some extra wood trim around the doors with in two days of installation of doors. I would recommend this company to anyone looking for a quality install, and professional service.

I called for emergency weekend service as I couldn't get my cars out of the garage. They were out…read morewithin the hour and made sure everything was working properly before they left. Excellent service! Yes we had to pay an extra fee for emergency but for us it was worth it to be able to get car out. They are very friendly and couldn't ask for better service!

Had the problem that the spring done sprung on one side and needed replacing. Seeing that the other…read moreunbroken spring was 30+ years old I went with the option to replace them both. Tom arrived when he said he would, was courteous and got down to business. I was quoted what I thought a reasonable figure for the work. I was fortunate enough to have the job completed within a couple hours of leaving a message and being called back in short order. Thank you Tom!

Had a new door and opener put on in July of 2017. Door is fine and opener works fine but the…read morebracket holding the motor came loose from the ceiling in less than 2 years! When called out he charged $112 just to attach the bracket again. You would think he would stand behind his installation workmanship. Wonder how long this will hold this time!!!!! Suggestion. You may want to install the opener yourself, you will probably do a better job!

Poor customer service experience and very poor installation with the trim and caulking…read more I wish I would have gone with someone else.

A spring broke on me garage door, I called at 7:30 am. on a Monday…read more The service tech was here before 11:00 and finished before 12:00. I couldn't ask for quicker or more friendly service. I would recommend these guys for great service.

Ericson was very polite, helpful, friendly! He was not a pushy salesman and was easy to talk to…read moreand explained the process well. The crew that came out were also great and did a great job! wonderful experience and I would highly recommend them to anyone!!!

Jared gave us a very thorough roof and attic examination. Would love to get a quote for a future…read moreroofing

I have been using Barcol door since 2008 I would never use anyone else there service is top notch …read more you want the best make the call

I had a wonderful experience with Barcol doors. I shopped around and they came in noticeably less…read morethan anybody else and I got some beautiful doors to boot. The communication from time of order to install was second none. I wish I could post a picture of the doors on my garage but I can't on this platform.