I'm new to the area, due to some unfortunate event I went to the nearest repair shop and was…read morefortunate to find these guys. They made me feel like I could ask any question and get an answer along with documentation justifying labor, parts and service. I truly feel like I can ask any question and not made to feel dumb for asking and best of all not cornered into getting what I don't need.

I used to go to Chuck and Timmy once in a while, but now I find a way to get my vehicle to them…read moreEVERY time I have a problem (and I live in Camden). They do everything they can to get you in and out in a hurry and I am very impressed with their work, as well as their honesty (before I blew my back out I used to be a backyard mechanic). It's about time we have a shop in Rome that rival's Dale's (from the old days). Keep up the good work guys!

This is a great family run business! We have been going there for years to get our cars fixed and…read moreto purchase vehicles. The owner Bill is extremely personable and does a great job working with his customers. The employees are also extremely nice and hard working, they will have your car fixed in no time! I highly reccomend them, especially because they are a family owned and run business.

From the owner: Our family owned and operated business has a lot to offer! With 30 years experience we can assure…read moreyou the job will get done with the best quality at the best price! Here at Bill Herrig's Auto we specialize in all of your mechanical needs! There is no job too big or too small! From something as small as an oil change to something as big as an engine swap we have the means to get the job done! Brakes, Engine Light, Suspension, A/C repair, Tire and Wheel are just a few of the many services we offer. Along with mechanical work we also offer a few more services for your auto needs. Bill Herrig's Auto is also a New York State Certified Inspection Station We offer 24 Hour Towing and Recovery We have a salvage yard that enables us to keep a complete inventory of used parts in stock. To see if we have the part you need in stock, visit Car-Part online and do a quick search. Are you in the market for a reliable used vehicle? Stop by and see us. We have a good selection of used cars that are available through our in-house financing program. With our buy here-pay here approach, we can get anybody on the road.

If your in Rome and need a mechanic , this place is great .. First time here but he was honest ,…read morevery fast and was the best price of 4 I called .. Great place .. I'll absolutely be back

I would like to thank Acchino Auto Body for another great experience. I had 4 tires mounted and…read more balanced it rides as smooth as can be no vibration. These people are top notch great service, great mechanics and the work is done right the first time. Thank you again I wouldn't go anywhere else.

I needed wheel balancing, specifically "road force" balancing and NYS inspection. The service I…read morereceived was competent, professional, and courteous ....along with a thorough explanation of what was done. Prompt service, fair prices, clean facility and highly recommended.

TP of the most honest manager I have ever had to deal with. I go there for everything. No…read morepressure no hassle car maintence.

They quoted me $2000 for complete rear brake service. I went to a different reputable service in…read moreRome and got it done for $512. Goodyear did charge me $190 for the quote. Never going back.

It was an absolute awful experience , a man who claims a title of service manager there today ,…read moregives me a complete attitude chirping at me , tells me for a simple inner tire plug it will be an hour at least of a 165$ labor charge for a simple tire plug which is all I'm asking. Trying to scam and rip people off and this service manager needs to be put in his place

I got a blowout on my way home from lake Ontario and since I didn't have a jack in my truck I had…read moremy car towed to Mavis in Rome NY. Super nice and friendly manager and staff who were a pleasure to deal with. No nonsense and no bullshit and even though they could have charged me whatever they wanted they swapped out my flat tire for my spare tire at no charge. Great experience.

I learned my lesson about Mavis Tires. We had 4 new tires put on the explorer in February. We had 1…read morereplaced in August when we got a flat. Today I went back to discuss the status of these tires. All 4 are shot. They have 21000 miles on them, but come on. I had purchased the extra warranty and they carry a 40000 manufacturer warranty that Mavis doesn't care about. Was told because I declined an alignment 3 times this year its my fault. I was there 3 times. Once for the tires (Feb). Didn't get the alignment since it didn't need it. The other 2 times were for the tire that went flat to be replaced.....they just swapped the flat tire off the rim and change it. And once for an exhaust leak that they couldn't (or wouldn't) even fix. Why would they ask (they DIDN'T) if i needed an alignment when they looked at my exhaust??? Its so they can check a box in order to deny coverage on a crappy set of tires that I paid $140 a piece for ( so I didn't really cheap out....) Never again will I spend a dime there!!!!! We went because it was convenient to work at the time and we needed the tires quickly...... Never again.....