We had a bad experience here. My daughter called me from college and told me that a man at this…read morebusiness verbally quoted her $1100 for an oil change and a 4 wheel disk brake job. This prompted me to drive 4.5 hours one way to see just 'what was what' at this shop... In their defense, one caliper did need to be replaced (as one wheel's brake was 'metal on metal'), the 4 rotors needed to be replaced (along with pads), and one stud/lug nut was cross-threaded. My daughter is a 20 year old who 'calls em like she sees em'. All I know for certain is that she didn't like this place. I told him 'not everyone in Clinton is rich' during a civil 'one on one' conversation outside. I asked him rhetorically, "With all due respect, $1100 for brakes??; What do you think the car is worth, $2000?" He replied, "Well, maybe a little more than that." He shrugged his shoulders and went back inside. It is a 12 year old very common sedan. I took the car elsewhere, on the outskirts of an east coast city... It turns out that the car also needed a new lower control arm (it had a cracked bushing), badly needed new spark plugs, and needed a new oil sender unit (which was leaking a lot). ALL of this additional work (plus all of the work quoted) was completed for $1000 elsewhere, (Parts and labor fully warranted, licensed mechanic, done within 24 hours) Do the math & good luck in selecting your repair shop.

Highly recommend! They dropped everything to look at my tire and addressed the issue promptly. They…read morewere very courteous and know their stuff. Great waiting room with snacks and drinks if you need to wait there for your repair.

Great small shop. Owner operated and great prices. Always honest and fair. Had new struts put in my…read more2009 Traverse. In less than a year one went bad and I brought it back. It was covered under the 1 year warranty by the strut manufacturer/supplier. They also gave me a credit for the alignment I had paid for and had to get again after the new strut was replaced. Top notch.

On my trip into town my brakes started squealing and I heard a whistle from the engine compartment…read more I don't live here and was facing a long trip back home in a week. I called two other places close to my hotel. One didn't return my call and the other was booked solid. A friend suggested Innovative (which used to be Crossways). I called and brought the car in the same day. They put it up on the lift, checked the wear on the brake pads, checked the hoses and, within 20 minutes, I was good to go, reassured that I would make it home without a breakdown. I offered to pay for their time and trouble. They just wished me a good trip home. I'd been told they were honest mechanics but didn't expect generosity. What a wonderful surprise.

My car had been displaying the engine light so they repaired the issue for a reasonable price . A…read morecouple of weeks later the engine light came on but with a different code ( as verified by auto zone) . Gregg at Jerry Smiths said " bring it in. We'll take care of it.", which they did, at no additional cost to me . This car has given me problems with this engine light since I've gotten it and each time they have put it on the smoke machine and resolved the issue . Gregg thoroughly explained each time why it was coding. It has now been off for several miles now, but they spent a lot of time and effort to accomplish that. I appreciate their diligence, honesty, and hard work.

I paid almost $160 for an oil change, inspection and tire rotation. when I left there my check…read moreengine light suddenly came on. He said it had nothing to do with an oil change or inspection. I totally disagree as well as others do too. He offered to have it smoked tested for $80 to find the leak. I will take my business elsewhere to have my vehicle serviced.You should not have a check engine light come on after an inspection and oil change unless it was something they did

Horrible act lick slimy used car salesman try to up sell and sell you thinks you don't need must…read morework on commission

My Tesla had a flat. Tesla roadside assistance is non existent in Utica area. Distrssing…read more Oriskany Garage was outstanding. The service quality was quick, quality is superior, and most importantly the interaction was professional and comforting. Without exaggeration the experience was nothing short of noticeabley above other places. You will be satisfied with this business. Mark W

Had a car accident and took my car to them. They've got quite a racket going. Bring your car there…read moreand you can rent a vehicle there for convenience, but then it take longer to get your vehicle fixed so they get extra rental from you. It took 6 weeks to get a bumper headlight fender and tire replaced. when I picked it up the check charging system light was on. I told them but the owner wasn't there so was told he would call me. When I left the front tire was bumping.despite them supposedly balanceing my tires and an alignment. after 4 days and 2 messages left by me I still haven't heard from them. I'd hate to e one of his employees as well he yelled at a worker in front of me then told me all the guys who work for him need babysitter after the guy left.

Brought my car to Midland collision after an accident, they were very professional and also helped…read moreme with my insurance company, I just picked up the vehicle and it looks like it just came off the showroom floor (inside and out). thank you.

I did some research on undercoating for my new truck and settled on fluid film. I discovered that…read morethe nearest garage to provide this service was east main automotive. After seeing some reviews on John's work ethic and attentiveness, I decided to have him perform the job. I called John and left a message. He promptly called me back and we scheduled an appointment. In the meantime, I was able to reschedule to an earlier date and John was more than willing to accommodate me hassle-free. Upon picking up the vehicle, John explained and showed me the work that he had performed. I was completely satisfied with the work. Not only is John's work impeccable but he is easy to deal with and very personable. Highly recommend.

I would give them 10 stars if I could. The team there are true professionals. I had an SUV with a…read morebad head gasket. I had been given an estimate that was ridiculously high where I reside. Then I spoke to Steve at Whitestown Auto. He gave me a great rate, over $700 better than my last estimate. I brought the SUV in and he started working on it right away. I got the SUV back few days later and could not have been any happier. The team there are friendly and courteous and work on your vehicle until it is running right. Take your car, truck or SUV to this place. You will not be disappointed.