I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

Jeffrey is a knowledgeable and great mechanic! He's an honest, kind, trustworthy, hard working…read moreChristian man!! I can't say enough about how great of a person and mechanic he is! If you're in need, PLEASE give him a call!! You won't be disappointed! Thank you for everything Jeffrey!!

They are an honest and trustworthy garage that stands behind their work!! We will never go…read moreanywhere else!! Thank you!!

Folks, I just need to give a huge SHOUT OUT and THANK YOU to Chapman's Auto Tech off Platt Springs…read moreRd! This truly is an honest auto repair company. The VSC light, Anti-lock brake light, Power-steering light and word BRAKE showed up on my dashboard 3 weeks ago, so I took my Toyota to the dealership Midlands Toyota on Killian so they could tell me what was going on. After charging me $167 to run the diagnostic test, they told me that the Brake Master Cylinder and brake booster pump assembly needed replacing to the tune of $4,400. I asked the representative if this was covered under recall or warranty. He said no. I called later that same day to Midlands Toyota to ask the same question in hopes of getting another representative who would actually look. I was told no--it wasn't covered and that I'd have to come out of pocket for the cost. I called a family friend and mechanic and he recommended Chapman's Auto Tech. I went over there and talked to Mike. I showed him the diagnostic from the dealership and asked what would they charge me to replace these parts. He gave me a lower estimate for the total job. Not only that, Mike and Robert (the owner) told me that they have a year warranty on parts AND labor. I left my car with Chapman's Auto Tech. While waiting for the parts to come in, I got a call back from Chapman's. Robert asked me if I was sitting down. He told me that Mike took the time to do some digging and made phone calls to Toyota. Sure enough, the whole job WAS COVERED under the warranty. He found it written plain as day in the Customer Support Program. It seems to me that someone at Midlands just wanted to skim $4000+ from me instead of doing their job and honoring their own Customer Support Program. Chapman's Auto Tech could have done the same, but these guys actually mean what they say when it comes to customer satisfaction and being an honest business. Chapman's has been in business over 32 years. Seriously, if you have car troubles in the Columbia Midlands area, try Chapman's Auto Tech first. They really are good guys. It is refreshing to know there are still honest auto repair companies out there!

I have used HB Auto Repair many times and have been pleased every time. He has replaced a starter…read moreon my Sprinter, a gas tank level sensor in my wife's old Jag (COMPLICATED!) and the surge tank on my wife's newer Jag. This has been over a period of many yeas including today. Heyward has always been extremely nice and accommodating. I am a retired mechanical engineer (BSME 1969) and have always been impressed with Heyward's knowledge and diagnostic ability. If you see a negative review (about not keeping an appointment or calling) I'd bet whomever posted that was confused about who they had called since in my experience Heyward has always been very punctual and I can't believe he would fail to call anyone he had an appointment with if he was not able to keep it. I strongly recommend him!

While 2500 miles away from home, my son's car's battery died and he got a low tire pressure…read morewarning. I contacted HB Mobile Auto by phone and Internet, and Hayward sent me a quote which was very, very reasonable. Due to my son's schedule, I had to ask Hayward to arrive later in the day, and he showed up on time, took only 20 minutes to swap out the battery and inflate all tires to the proper pressure. Everything went perfectly and I will DEFINITELY use them again!

Usually I do all my repairs but I had a check engine light on about 3 weeks ago and went to Rev…read moreAuto to see what the problem was. They told me it was a speed sensor the price out the door was $144. I told them to go ahead and fix it. Now the other day the check engine light came on again. Never had problems with my vehicle before. I take very good care of my vehicle yes things break and need to be fixed that's everyday maintenance of course. But this was a little odd now since the check engine light is on again in such short period of time so I brought it back. They told me it was a different problem they think it could be the coil pack or it could need new spark plugs which I just put in 20,000 miles ago and they are platinum spark plugs that are supposed to last 100,000 miles they also told me I needed a transmission flush that I did only about 10,000 Mi ago and I needed stutter guard for my vehicle out the door it would have been over $550. I basically told them to take a walk. I used to go to this place all the time but it has changed names from Kestner Auto to now Rev Auto. They seem to hire all new people and very young kids not there's anything wrong with hiring young kids but they seem to be guessing on what may be wrong with the vehicle as people pay good money to fix it and the problem are not always what they are claiming. If you bring your car in there to get service don't expect to get it serviced the same day it usually takes a good 24 hours for them to even look at it if you're lucky. Oh yes I decided to change the spark plugs myself for $20 and that fixed my problem they wanted to do it for $550 and it wasn't even all the problems they all claimed it was. I would not recommend this mechanic shop.

We had a low tire this very cold morning. The gentleman that came out to help us was extremely…read morefriendly. We will certainly be using when I have A car issue. I'm in a wheelchair so I am always looking for an great place.

Fast, professional, and no upselling. In and out for an oil change quicker than expected. Staff was…read morefriendly and explained everything clearly. Will be back.

Shame on us for being naive. Shame on you for unethical practice…read more We have been using the auto shop for oil changes and repairs for years. Started noticing that every time we had something done (even an oil change) there ended up being something else (usually expensive) needed shortly there after. Ask for an evaluation for an issue, charged for evaluation and issue worsens? Final straw, after an oil change, oil leaking and causing major repairs ($1000+) needed to be done. And then issue not even resolved? Bad gasket? I think not. Bad practices? I think so. Don't be tempted by the coupons. Not to be trusted. We have learned our lesson. It was expensive. And hassle-filled.

I spoke at lenght with Tony. Tony rebuilt a transmission on a MB that is currently for sale that I…read moream interested to buy. Tony, knowing my call would not result in a sale for work I needed completed, reviewed the repair invoice with me, explaining the parts that were rebuilt and what he has experienced with return problems after rebuilds. Polite, patient and very informative.

I pulled into their lot on a Monday with my 2010 Hyundai Genesis Coupe barely driveable. I didn't…read moreknow if it was the transmission or clutch but something was seriously amiss. Turns out I needed a whole new clutch kit, including flywheel. By the time I picked up the car Friday afternoon, everything was good to go. The saved the old parts for me and showed me what was wrong. They spoke the truth. I did need everything they said I did. At $2500, this was definitely not a cheap repair, but Cottman did good work with quality parts, and it was darn sure cheaper than the stealership. PS - If you see the doggies, don't worry. They're very friendly.

The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

I went to get an alignment they drove my car off the rack too fast and knocked my bumper off and…read moredidn't tell me I went around to the side and saw them working on my car trying to rig it back together without even telling me and then try to act like they're not responsible even after putting tape on my bumper and quarter panel.. Waiting to hear from corporate