Circuit problem resolved quickly. Thorough check out of the system. Electrician Zach very…read moreknowledgeable and helpful. Completed the work quickly and well.

What a scam! First they said there will be a $75 cancellation fee. Then I asked is it a $75 deposit…read moreto hold the appointment and the text said, "no deposit up front-it's just a cancellation fee if you cancel within 24 hours of your appointment. You'll get a free quote on site before any work starts." I get a text the next morning saying the appointment has been confirmed and 3 hours later I get one saying it is cancelled. I call and ask why was the appointment cancelled and she said they needed a $75 dispatch fee. So if the quote was too high it doesn't matter, they still want their $75.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more

After dealing with recurring drain backups for years, I had several companies come out to inspect…read morethe problem. Unfortunately, most of them would simply snake the line and move on without determining the actual cause. Recently, the issue became much worse. The drain was moving extremely slowly, and water began overflowing. I called Kellam, and their team responded quickly. What impressed me most was that they didn't rely on guesswork. Instead, they performed a camera inspection of the drain line to identify the root cause of the problem. I'm very thankful they did because they discovered years of buildup in the line, as well as a broken section of the pipe that had been contributing to the ongoing issues. Their technicians took the time to explain everything clearly and helped me develop a practical plan to clear the drain and install a pump system to improve water flow and prevent future problems. I've trusted Kellam with my HVAC needs for years, and now I'm equally impressed with their plumbing department. Their professionalism, expertise, and commitment to finding real solutions set them apart from other companies I've worked with. If you're looking for a reputable, honest, and knowledgeable company, I highly recommend Kellam. They have earned my trust once again.

We have had HVAC service contracts with Kellam for years. Since the new management took over,…read more there is very little PM happening and a huge amount of upsell. The plumbing and electrical inspections are a joke. This used to be an honorable company.

I called this morning because my air conditioner was making a banging noise and my breaker kept…read moretripping when the fan shut off. Alice was able to get me scheduled within just a few hours! Dalton and Brendan were my technicians and what a great job those two did! Dalton was the lead and could not be more understanding, listen to my issues and was very patient explaining everything that they were doing. My AC is running normally now, I purchased an annual maintenance plan, not only out of an abundance of caution, but because I really like this company, they are everything that I had hoped they would be based on the commercials that I've heard! Customer for life!

Can't say enough about this company. Started out with only partial system failure. They came in…read moreand got it figured out on a very old system. After a second failure (different issues) we decided to replace entire system to save stress. They managed to get the old system out and new one installed in 1 day. They said it would be more efficient and OMG! Our sunroom has never kept temp since we bought house 8 years ago. It has kept temp in this heat all but one day when it only jumped 2 degrees. They were all so friendly, knowledgeable and show up "on time". Thank you for your work. Robin Downs

White Electric was referred to me by a friend of my brothers. My Iphone Charger blew out the socket…read morein my daughter's (special needs) room. Called the fire dept to ensure no fire in the wall. None, but they "red-tagged" the breaker. Mark H could not have been more kind. He had an electrician, Wade, come out within 30 minutes. Needless to say, my daughter is thriled to have the power back on in her room. I would recommend them to anyone who wants a very professional, down to earth team. We will be making an appt for them to provide an estimate to update the electric throughout the house.

From the owner: As a class "A" Electrical Contractor in Va. as well as North Carolina since 1983…read more(www.whiteelectric.info), we have seen many changes in our environment. It's not unusual to have a power loss to our homes and businesses anymore for no apparent reason sometimes. The power outage may last for minutes or for a long period of time and cause all types of problems within your house like loss of refrigerated goods, power to medical equipment and loss of an air controlled temperature environment which can contribute to many problems as mildew, mold, cracked plaster,wood trim joints separated, doors not opening/shutting properly, etc. A properly sized standby generator can keep you away from those unexpected house repairs and thrown away money. A stand by GENERAC generator is truly an asset to your property. We strive to be the best at what we do and continue after 36 years with an A+ FIVE star rating with the Better Business Bureau, GENERAC and other organizations. We give praise to our God for the many relationships developed and work that He has provided. We have found that the GENERAC products are the best on the market when "properly installed" and we highly recommend for residential and business back up stand by power. Give us a call to see how you can have a new Generac generator properly sized for your property...

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a…read moredifferent guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

I reached out to them on a Friday afternoon and they were visiting me on Monday to give me an…read moreestimate on the job. The technician that came was extremely knowledgeable and he even took off his shoes at the front door without me even asking him to. I'm very pleased with their customer service and look forward to working with them on my projects.

I called this company, also known as "Hampton Roads Home & Commercial Services" to get quotes for…read morean active leak and to redo plumbing in the home. I called several companies for quotes to get a baseline for cost and to see what options that I have. Typically, I am only given a timeframe when someone will come out. This company advised they would send someone out between 9am-11am. At 10:30am I received an email from Ryan stating that he advised his technician to leave because I "already have a plumber on site." I can understand if it was awkward or can be seen as troublesome if there is another plumber present. The timing was not ideal, but I did not plan for, nor know, that they would be at my residence at the same time frame. Technicians typically give a call when they are on their way and provide an ETA, not just show up. I never received any notice this technician was on the way, nor did I know the technician even came. Furthermore, he stated, "In the future if you call multiple companies it would be kind to let the company know so that they do not waste their time and money sending a technician out." I feel like this email was completely unprofessional. If there were any concerns about what was needed or if the company felt like coming out for a quote was a waste of their time, they did not have to send anyone out. Cecilia's Home Repairs / Hampton Roads Home & Commercial Services does not have to worry about me reaching out for any work.

I highly recommend them for all your heating and cooling needs. My outdoor unit stopped working…read moreafter a nearby lighting strike/power surge. After exhausting all of my DIY diagnosing abilities, with no luck as to the problem, I called A/C CH & AC. Their service tech (Tyler) came out and diagnosed the problem within 10 minutes. The control board was fried. He engineered a simple bypass and got my unit back up and running right away while he ordered the part we needed. He picked-up the needed part the next morning and installed right away. Friendly people, experienced techs and reasonable cost. As a Building Contractor, they are now my go-to crew for all of my HVAC needs.

Great experience working with them. Professional, friendly, and honest. I had no heat and it was…read morecold. They were out in about an hour, fixed the problem, and made sure my HVAC was working as it should at a reasonable cost. And they didn't try to sell me something I didn't need. I highly recommend them.

Eddie was very easy to work with and very professional. He installed two outside outlets with…read moreweather proof lockable covers that have a reset button built in. The finish product is high quality and I would highly recommended him for any electrical job. We wanted outside outlets for holiday light setup and assorted quality of life. I'm very glad I went with Eddie and got it done. He cleaned up his work and clearly takes pride in what he does.

Eddie is the man! Was having trouble with a breaker constantly tripping, and gave the best advice…read moreon how to fix it. Need more electricians like him! Thanks Ed.

I had two outlets installed in my sunroom. Outstanding communication. Quick service. Cleaned up…read moreafter themselves. Highly recommend.

I've had these guys over several times to update and add lighting and fans in my home during and…read moreafter construction. Always on time and very neat and clean. They have great teams that work really well together. They create a great work environment when they're at my home. I appreciate that they do a great job and seem to enjoy their work. But I would have never had them over if their administrative ladies in the office were not awesome at what they do! I could not be more pleased. Best all around team by far! Only Cole electric for our family and I recommend them all the time!