We needed a new air conditioner. August 2025. They moved it to the back of our house, replaced some…read morepiping, hooked everything up, had it all up and running perfectly in one day. They are experienced and do quality work, very pleased with their service. We'll be calling them for all our heating and a/c work in the future.

Always super service! Ron and his team always arrive quickly to solve my heating or cooling…read moreconcerns/troubles. They are quick to arrive, pleasant and do their best to make sure companies honor any warranties !

Mike came to repair our dead furnace today. We were totally impressed with his professionalism and…read moretechnical skill. He investigated our problem like Sherlock Holmes and discovered a very unusual issue that involved our electrical system. I cannot say how beyond satisfied we are with Murray's.

Doing business with Murray's for years. They've done work for me, my parents and my daughter. Last…read morenight my A/C quit. Called Murray's Saturday at 7am, they were here within 45 minutes. Diagnosed the problem and repaired it all within 1 hour. These days it's hard to find a business that's responsive and efficient with good customer service. As always I'll remain a loyal customer.

Completely unprofessional. I had an 11am-5pm appointment for an estimate. They called me at 7:40am…read moreon a Saturday to let me know they'd be there in 30 minutes. The "tech" came totally unprepared. Not even a proper flashlight even though I was very clear they were coming to check a crawlspace. He seemingly had no idea of what he was even looking at, and I had to just ask him to leave. When I called to let the manager know, she stated she couldn't do anything because she wasn't the HVAC manager, but would pass the message along and had no idea when the HVAC manager would contact me.

Our 38 year old furnace was calling it quits! Steve came out and inspected..but the poor old…read morefurnace was done. He provided an estimate and informed us he could install it early the next morning. They were great keeping us informed on arrival time. they arrived promptly around 8 am and I am happy to say they had the new furnace installed by 10:30! With the forecast if 20 below for tomorrow we are so very thankful. very polite and kind while being efficient installing! They just installed our air conditioner last summermbzi highly recommended this business!

We checked around on pricing and honestly Cotten's (Dale Cotten) was the only one that called us…read moreback right away. He gave us pricing on-site. We really appreciated Dale and my husband enjoyed being able to ask questions without being made to feel like a bother or feel stupid. After a couple of companies finally allows back they weren't even close to being as personable ans knowledgable...not to mention that their prixes were ludicrous. We went with Cottens and couldn't be happier. Highly recommend WITHOUT hesitation!

Waht Ana mazing experience from beginning to end! nothing short of professional, knowledgeable and…read morejust wonderful to deal with!! thank you Cotten Services for a great job!!!!

Our sump pump failed flooding our entire finished basement. We called him at 4:50 PM after coming…read morehome from vacation and he was at our home in 15 minutes to help us take care of the immediate issue of draining the basement and got us on the books within two days to get a replacement sump pump. I can't say enough good things about him and his company. I would recommend him over and over again.

AMAZING WORK!!!! I really can't thank you enough for fixing our hot water issue. I'm SOOOO HAPPY!!!!read more

my furnace quit during the night. called my "regular " furnace and heating oil company and they…read morecouldn't come until the following day. it's late December in upstate NY for goodness sake. Called Hill's and they could come that afternoon. They actually came earlier (after calling and asking if that was ok). Could not have been happier! Did a great job and had my furnace running in no time. 5 stars!

I lost heat Friday night. I called Hills Saturday morning and Erin was very helpful and explain…read moredetails about my tankless hot water heater. He covered the cost to have someone come on the weekend which was very reasonable for a weekend service call. The technician showed up about 1 hour later and was able to quickly identify the issue and was able to restore the boiler. He also identified an issue that had occurred due to normal usage and had a replacement part for my boiler with him. The service was excellent, the quality of the work and the technician was excellent and the value was bar far excellent for a week end service call. We had multiple issues with the company that installed the boiler and didn't want to have them come back. I would strongly recommend Hills heating if you have a problem with your heating system. Thank you Hill's! Jeff Hartwell

Hill's responded promptly to an urgent phone call, early on a Saturday morning during the peak heat…read moreand humidity of mid-July. The air conditioner had malfunctioned the evening prior and it was getting hot. That morning, my family and I were scheduled to leave for a funeral. The man from Hill's - sorry I've forgotten your name - spoke with me briefly on the phone, discussed a few potential cost/price scenarios and then got in his truck and rushed over. While my family and I were sad, stressed and hot, the tech was cool. He identified the issue, found a solution and FIXED IT! Cold air was blowing in the house as we loaded up the car to leave. The price was extremely reasonable and the service was perfect. This was a very difficult day for me and my family but solving this issue was a blessing. Thank you Hill's.

I have to say that Aaron and Amanda reached out to me and wanted to make this right. Aaron set up…read morean appointment immediately and was very apologetic about the situation. He sent Chris and Tim over and they were great. They were personable and professional. They took their time to go over everything that I needed and answered all my questions. they listened and did not make me feel inadequate. we did not go with them and that had nothing to do with the company in the end. Would use them in the future if given the opportunity.

Our well pump failed in the midst of the "cold snap" of 2026. We had been advised during an earlier…read moreappointment that we should not prematurely change the pump. When it failed, they would respond right away. Today, a few minutes after detecting the failure, we called Shutes. Within an hour the technicians were on their way, and the replacement was completed in a few hours. They were polite, loved our dog, and prepared a legible, clear invoice. We highly recommend them. Very pleased.

Our well pump gave up this week and we called Shutes. They were on site in a matter of hours…read more Gavin Warren did a fantastic job of troubleshooting, pump removal/replacement, and most importantly VERIFIED proper operation before leaving. This meant more work/time for him and extra adjustments to get it working right but he stayed with it to the end. Wish all contractors and trades had the level of professionalism Gavin displayed!