Honest, flexible, and diligent people working at this shop. I went in for an Apple repair (they're one of the few 3rd party authorized Apple repair shops) -- feeling nervous about what they might find, but after thoroughly checking out my laptop, they gave me some helpful tips and didn't charge me or try to upsell me. I also really liked the shop itself--it has a very cool vibe. I'll definitely trust them with my next repair... or maybe I'll come back to buy some vinyl or some vintage music equipment. read more

Lifesavers! Installed a new, authorised iPhone battery. They had previously, about another Apple device, offered free advice.

These guys are just the best. Every time. I've had multiple needs of multiple types and they always deliver, with good vibes and expertise. So nice to have this in the neighborhood all these years. Thanks guys! read more

How foolish I was to think I could save time with having my Genius Bar appointment here! What could go wrong, I thought. Well, they broke my phone while trying to fix my phone. Didn't say sorry. I smiled engagingly and said "a 'sorry' sure would go a long way right now." Nope. "That often happens with Iphone13s", I was told. The 4 gentlemen who rotated in and out of helping me ranged from sullen and defensive (you know who you are) to cheerful and helpful. But the helpful guy couldn't undo the damage done. Americana Apple Store next time. read more

These guys are great! Super knowledgeable and friendly. Highly recommend anyone support this local business.

I hardly ever leave reviews but need to acknowledge the two incredibly helpful dudes behind the counter that troubleshot my Apple Car Play issue today. After stumping the mechanics at both the dealership and a third party auto shop, these guys systematically worked through the issue and identified that there was a corrupt network connection preventing my iPhone from consistently connecting. Grateful for their patience, expertise, and customer service. read more

Didn't respond promptly to my Instagram messages, showed little to no interest or care, and failed to answer my questions in a timely manner. read more

Scheduled appointment and Went into store to fix my iPhone 12 mini. Cause it went to limp mode on me and I couldn't get it to turn on. They checked it out and told me it's common that sometimes just needs an update or a restore. So they tried it. And that didn't work. So they told me there technician who took a look at it said it might be the screen display which will cost me 250$ or the motherboard that would cost me 450$ Which I thought that was super pricey for being a iPhone 12 mini So I said no thanks I decided to go somewhere else and they was able to just restore the phone for me and it worked perfectly fine. DONT GO HERE. They will try to take your money. Very disappointed read more

The staff at Mikey's Hook Up are always so knowledgeable and helpful. They not only restored my computer, but also my faith in humanity. They can help with removing malware on your computer, or even guiding you through connecting vintage stereo equipment. It's easy to park and they never talk down to you. They're a great asset to have in Silver Lake. read more

Great quick service! (Mac repair) Friendly, knowledgeable, and open Saturday. In and out in a flash. Highly recommend

Amazing service, great team!! Knowledgeable experts who were timely and pleasant to work with!! Amazing Apple certified dealer who were able to resolve an issue with my 10 year old MacBook. THANKS GUYS! read more

This place is great and the guys are super knowledgeable! I've come here to get my screen fixed and my battery replaced.

Everyone I interacted with was very supportive, straightforward, and easy to work with. They communicated well throughout the whole process via email and text. We'll definitely return for any future tech repair needs! read more

I have used Mikey's several times to repair my Apple products and they never disappoint. They're always so polite, knowledgeable, and helpful. I cannot recommend them enough! read more

I'm so grateful to these guys who saved me and my dead phone yesterday. It seemed to be an act of magic. They were patient and pleasant. I've got Apple Care and I don't know if that's why they didn't charge me for the time they spent solving the mystery. I've been there other times for MacBook help. Would choose going there over an Apple Store every time. read more

I wanted to support a local business for a simple iPhone repair, but I will go to an Apple Store in the future. All I needed was a battery swap (under warranty). Before Trip #1: I confirmed that they had the 12 battery (it's a small shop), but... Trip #1: ...when I arrived for the appointment, there was no technician there. What?! Trip #2: When I came back, the technician broke the volume button. ...I'll skip over the nonsense (order part, ordered part doesn't arrive overnight, go back to pick up loaner phone, hours to restore to loaner, etc.... Trip #5!! They give me a new phone even though they told me they ordered a part! Again, what?! You'd think someone would've mentioned I was getting a new phone. Never did they apologize or say "sorry." They don't communicate well internally or customer-facing. "The same thing would've happened if you had gone to an Apple Store," a guy said this, I kid you not. I'm now restoring a new iPhone 12 on the day of international travel, after I told them on Day 1 that I would like this done well in advance of my trip. 5 trips for what should've been 1 trip for a battery swap!! *I recommend that you go to an Apple Store where there WILL be a technician for your appointment, more stocked parts and BETTER COMMUNICATION. read more

Unfortunate experience. This place has everything a bedroom producer could want, which makes it even more disappointing that the customer service is so poor. I walked in while waiting for food across the street and was met with unprovoked rudeness from the person behind the counter--so much so that even their coworker looked uncomfortable. I still bought a hard drive (a few hundred dollars' worth), but the interaction stuck with me. My friends, who witnessed the whole thing, encouraged me to return it--and I did. I told them directly: the reason was how I was treated. It's ironic. A shop that leans on "shop local" and community support should understand that its survival depends on how it treats people. If you can stomach the attitude--and the markup--you might find what you need here. But I won't be back. read more

OH MY GOD THIS PLACE IS INCREDIBLE. I recently had the very unfortunate luck of spilling water and destroying not one, but two laptops. My sister had recommended Mikey's a while ago, and they fixed my Mac laptop screen late last year. Had a great experience, but nothing of note after that experience other than a very easy, smooth alternative to going to the Apple Store. More recently, after the water spill, I realized that my Box "drive" was not syncing to my Box account - which was a huge problem because the water damage was so extensive they weren't sure if they could recover any data from my desktop. (And, of course, the Box folder didn't sync to the Cloud.) Well, they were able to get the data on my hard drive despite significant damage to my computer. And then when I couldn't find where the Box folders were syncing on the recovered external hard drive, the wonderful man at Mikey's found it for me after troubleshooting with me for about 30 minutes. I honestly cannot recommend this place enough. The people who work here are so helpful, friendly and knowledgeable. Parking is easy - they are quick and communicative. And, let's be honest, I'm just happy not to give any more of my money to Apple. read more

Awesome customer service and a wide selection of electronic products to choose from. I will be back when I figure out what to buy because I can't get it all! read more

This is a long overdue review for Mikey's. This is a brilliant business. They have every patch cord in existence. They have vintage receivers and amplifiers and new turntables. They have cartridges/needles - not just any but brands like Ortofon that are the best. It's one stop shopping for audio geeks. Oh and they are also an official Apple service center. Last, but not least the guys behind the counter really like their job - and know their stuff. Every time I come in there I leave with exactly what I'm looking for, and the prices are fair given the quality. In an Amazon world, we need more my Mikey's.. read more

If you need an outdated, hard to find Apple cable on a Sunday afternoon, you can't beat Mikey's! Thanks!!

My computer crashed during the Pandemic. YIKES! I called Apple and they told me all of the Mac stores were closed. Oh no! However, this place is certified by Apple to do repairs. It's far from me. But what can I do? I drove down here to fix my computer. It's a cool little shop that also has guitars and stuff. There's not a lot of stuff to do around there as it's next to a really busy street but it's convenient. There's a big outdoor parking lot in front that is free so that makes things easy. Unfortunately, my computer was not fixable. It was an older computer. But they were very honest about it up front which I really appreciate and they did not try to push me to buy anything. I was also in and out really fast. I did not have to wait around like I would at the Apple store. I really appreciated the integrity of this place. I would definitely recommend visiting this shop for your Apple service needs. read more

Mikey’s Hook Up - Electronics Near Me - Los Angeles, California

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Great spot- I have been twice - nice people just fixed my problem for free in 5 minutes- would have been 2 hour journey at apple. Love the low key environment- also have some nicely renovated vintage audio equipment which adds to the vibe- recommend read more

I just happen to be buying some wine for the Oscars at Silver Lake Wines and thought I'd pop in to Mikey's to see what it's all about. Found my new go to place for computers tech, Mac, cables, gear repair and help. They actually know stuff (unlike the kids over at the Apple Store, bless their hearts) and as the name suggests, will hook you up with repairs cables and good advice. read more

I had an AMAZING experience here. they were able to trouble shoot my mac laptop. they were also really cool and nice and accommodating. thank you so much mikey and team! read more

I thought I had to get a brand new iMac, but Mikey's seriously saved the day. iMac was shutting off randomly so I took it in to the Apple Store and they said they fixed it. The issue persisted, took it back to the Apple store, they suggested that I get a new iMac or have to pay a ridiculous amount of money to get the computer checked out and repaired again. I found Mikey's on Yelp and took my iMac in, and got my ram replaced but the issue still persisted. When I took it back to Mikey's they did all they could to run all the tests on my iMac, while keeping me updated during the whole process. My iMac works like new now! Their prices are reasonable, and their customer service is amazing. I know they're actually trying to help me whereas, Apple store, I cannot trust they want to help me save money and fix my damaged products. The turnaround time to repair is also quick! Huge shoutout to Justin for being patient with my iMac and helping to fix the issue for GOOD! I'm so happy my iMac works without any issues now : *) TLDR; Mikeys over Apple Store anyday. read more

The customer service at Mikey's Hook Up is wildly uneven depending on who you work with. I had a wonderful interaction with Frank, a truly lovely guy who helped me restore all my software after they erased my laptop to try to solve a problem, abrupt shutdowns. He went above and beyond and wouldn't take any fee for it. I couldn't have been happier. I loved the store, its kitschy 80s vibe with Spinal Tap and Jeff Goldblum posters. I was really thrilled to be there and not in the sterile, corporate Apple Store in Glendale. I was psyched to have this new resource for all my future service needs. Then I got my computer home. Suddenly it was hard to use my "b" key... it wouldn't type. And then the key itself fell off! Same thing with f4. This is literally minutes after getting it home, a ten minute drive. I bring it back the next day and I'm helped by a different guy. No explanation or responsibility taken for the broken keys. "Sometimes they just get old," he said, which makes no sense -- the computer is ~2 years old and I had just brought it to them. He brings it in the back and his tech guy tells him they'll have to replace the whole keyboard. Fine, I accept this and agree. While trying to order the new keyboard we discover that the original problem -- abrupt shutdowns -- was still happening. So I had given them $100 to check the hardware and erase the laptop, with no result. And now I had a new problem, clearly caused by them, of these broken keys. Their solution is to replace the motherboard and the keyboard. I told them I didn't have the stamina or the confidence for all that -- it felt like groping in the dark without a clearer explanation of how, though all the hardware had passed their test, replacing the motherboard (which is a piece of hardware), was going to help. But I at least thought, I'll replace the keyboard so I can type. Except now it's taking ages for them to figure out how to switch off my "find my laptop" so they could order the keyboard. I thought I was just popping in and hoping they could snap the keys back on, and I didn't have time for an extended session. And then the guy helping me just didn't seem to know what he was doing. Finally I said, very nicely, "I'm sorry, but I don't think this is working out." That triggered him. He got really angry, slammed my laptop lid closed and shoved my iPhone toward me. He's like "Yeah, I agree. It's not working out. I think you need to go to the Apple store." Although I was the one who had been underserved, and was now being treated with rudeness, I tried to mollify him. "I'm sorry," I said. "This just isn't what I expected." He said again, louder, "Yeah, go to the Apple Store!" He was probably in his thirties but it was as if he was ten, throwing a tantrum, really petty. I'm conflict-avoidant so I left before it got any worse. I really question if he would have lost patience the same way with a guy. So here I am, with a broken laptop, out $100, and having been insulted and thrown out. I can't help but think that if I had been served by Frank, the result would have been completely different. I just thought you should know what to expect if you get the wrong staff member, have too many questions, or challenge this particular staff member, even politely. read more

These dudes were so cool and chill. Fixed my dumb ass iPad problem in minutes. No charge. Local & in my hood. Drove by their billboard on my way home! read more

Mikey’s Hook Up - Excellent service dudes! - Electronics Near Me - Los Angeles, California

When my iPhone battery got so bad I couldn't take it any longer, I girded my loins and went on the Apple website to make an appointment for a new battery. I was absolutely astounded that there was another option available to me than going to the dreaded Apple Store. Mikey's hook up, a few blocks from my house, offered me an appointment the next day. I went in, still somewhat skeptical that it was going to be some kind of ordeal and was delighted by the friendliest service and most efficient repair. My phone was ready in a barely two hours. The location was so easy with plenty of parking in a fabulous location near a record store, down the street from a Whole Foods. They had an amazing selection of audio cables and equipment, accessories for turntables and cassette players, and I'm going to have to go back to buy one of those cute mousepads that look like an oriental rug! Go there just for the fun of it, or for the easiest Iphone service imaginable! read more

Great and helpful crew at Mikey's! They have a wall of cable odds and ends for all video and audio needs AND they're in the neighborhood which is a big plus since the options these days have sadly dwindled to nothing. Will definitely be back!! read more

A music store with computer equipment, turntables, vinyl cleaning stuff and hardcore selection of cables. They also can work on your Apple products. A great store. read more

Really appreciate the expertise here! The Genius Bar couldn't fix my malfunctioning external hard drive, and the Apple employee recommended I reach out to an Apple certified repair place. I was able to get an appointment at Mikey's for later that day! The tech at Mikey's quickly confirmed the Apple guy's diagnosis and explained my options. Unfortunately, they were so busy that it would've taken them two weeks to get to my drive, but the tech explained that it was a fairly simple fix, and he walked me through repairing the drive myself! I was able to get everything working and rescue my files that night. I felt so empowered! This was my second time visiting Mikey's, and both times I was deeply impressed by the employees' knowledge, their ability to communicate complex ideas, and the value and quality of the tech sold at the store. Thanks for taking such great care of me and my devices, guys! read more

I needed a specific cord for a speaker used in film editing and as usual, Mikey had the correct one. My friend who installs editing suits was so surprised that this little shop had all the necessary connectors and will be a new client ! Thanks to all the technical help regardless of needs (editing, design, sound). We are so lucky to have these pro's in our neighborhood. Any questions, just call and you'll have the answers and options to solve any problems big or small. read more

If you have an issue with an Apple device just go to the apple store. If you have an issue and you're a woman- go somewhere else. After paying $80 for a diagnostic service that would be applied to any service that needed to take place Mikey's hookup provided a quote for a service that wasn't needed. Not only did they say it would cost over $1300 to repair, once I took it to the genius bar for a second opinion Apple said that repair shouldn't cost more than $500. Mikey's hookup also said my computer wouldn't charge, though it did. Wound up just selling my computer in question back to Apple, which they said they wouldn't be able to take back if it wasn't charging. In the end, it was at a full charge and I had $250 back from Apple. That, plus a student discount was put towards a brand new computer at a lower cost than what Mikey's hookup quoted me for a service I didn't need. I contacted Mikey's hookup to let them know their prices were predatory. Now I'm in a dispute with my credit card company trying to get $80 back since it appears this company wasn't planning to help me at all and instead take advantage of me. read more

This is the third time I have been here, it has never been outstanding, just fine, it's close to my house . Yesterday I had a service repair done on my computer, I wanted a PDF receipt to give to my insurance company, I emailed and asked for one and was ignored, so I called and asked for one and was offered to be "WALKED" through the process so I could do it myself, which as it turns out I and everyone knows how to do this. I wanted to be sent a PDF of my receipt not to make my own, I just wanted a receipt which did not seem like to much to ask for a 600$ repair. He hung up on me! I called back because it seems impossible believe he would hang up on me for asking for an emailed receipt not in the body of an email for the repair, he then called me a jerk. He did finally email me a receipt in a Pdf form as requested but it had what I think is an error on it, I called him back and he told me I was a horrible, horrible person and to let that sink in. I am laughing about it now but I don't really know what to say, completely bizarre. And yes, will never go there again.Does explain why the computer was fixed so quickly. ;), So that was the upside read more

Super friendly service. I came in with issues with my iPhone and I was helped right away. We ended up not needing to do any fixes, as the phone was able to get working without any fixes but if I ever had any additional issues with my phone or MacBook, I'd definitely come here. They seem extremely fair and want to be helpful. Free parking lot as well! read more

I was bracing myself for an hour long wait forgetting where my car was parked in the parking lot and probably a huge up charge for a hopefully small fix. These guys were not only kind and friendly, but fixed my computer so quickly and did not make me feel like a Digital halfwit. Upon looking around I noticed that everything that was in the store was my husband's heaven. Highly recommend coming here to get your digital items fixed or just to browse and go shopping for your gear loving pal. read more

Mikey’s Hook Up - Front of the store with lots of parking. - Electronics Near Me - Los Angeles, California

This is a long overdue review of Mikey's. I'm one of those multi-hyphenate folks who needs a variety of stuff in the audio stratsophere. Mikey's has applied their expertise, problem solving and most importantly having everything needed to everything from patch cords (the highest quality not like the old 'Shack) to most recently a replacement headshell for one that was wonky - they even remounted the cartridge - and that ain't going to happen on Amazon. Not to mention you can always get in a great conversation with them. It's the Cheers of audio and computer and music stuff. There's no place in L.A. (or for that matter NYC) like it. read more

This place is a gem. I did service with them twice - two laptops, and am so pleased w the quality, the care, and the promptness of their service. They seriously brought back to life two of my laptops! Thank you again! read more

If I could give 10 stars, I would. I second the other reviewer's ABSOLUTE JOY at never having to go to a mall Apple store, or talk to a "genius" ever again. I needed a Macbook Air battery (mine wasn't holding charge), so I was informed how to install it myself, and also purchased a 1TB La Cie hard drive to replace my 250gb dinosaur from 2013. By watching the video, I was able to do my first-time battery install, recalibrate it, and now my laptop is a thing of joy instead of a thing of frustration I want to throw across the room. Made my appt for a Saturday noon, got there early and was seen right away. Louis helped me and he was so informative and just a kind, non-condescending human being who wanted to help me solve my problem. Not the way all 'geniuses' at the Apple Store treat you. Run, don't walk, if you need anything Apple repaired, or to purchase ancillary products like cables, batteries, hard drives. AMPLE PARKING. EASY. PLEASANT. All transactions should be so smooth. read more