I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

We've been looking for a local jeweler to have a long term relationship with and think we finally…read morefound them! Patrick was very helpful and accommodating. We ended up getting my engagement ring resized (two babies later the ring didn't fit lol), fixed a diamond that fell out of my halo, and got a new solitaire ring (both the diamond and setting from pro gems)! While we were here we ended up getting all of our rings cleaned as well. (Yay, thank you to the hubby!) My husband and I can be quite picky when it comes to big purchases like this but you can see from the 5 star reviews here that Patrick comes off very accommodating but trustworthy. We felt the pricing was reasonable when comparing to online prices and you can get your setting customized here. He was not overly pushy but also gave honest feedback where needed. He recommended going with a bigger ring size than I thought I should go with but ultimately that was the right call given hands swell in the summer and there's no guarantee I'll lose weight (I was telling him I'm in the middle of losing weight lol... maybe too optimistic on my end?) I feel like that could be a sensitive topic for some women but he handled it well with light humor. The customized ring setting takes 3-4 weeks and resizing with fixing a diamond in the setting took about an hour. We came in unannounced the first time and Patrick invited us back the next weekend where he was able to show me the diamonds I wanted in the different carat sizes and cuts I wanted. I would highly recommend checking out Pro Gems and working with Patrick for any future engagement rings, anniversary rings, or any fine jewelry in general!!

This review is too long overdue. My family has been coming here for over a decade and Corinne…read morerecently designed and made my new wedding band and helped me change my engagement ring setting. Her attention to detail is extremely thoughtful and the craftsmanship is amazing. The customer service is also one of the best I've had and I'm absolutely in love with my new pieces. Definitely going to continue coming here for my future pieces and cannot recommend more than enough for others to please please get your jewelry pieces from her!

My husband gifted me a new wedding band so my engagement ring looked old compared to the band. I…read moretook it in to Diamond and Design to see if they can clean it and polish it. They suggested I do a rhodium plating. When I picked up my ring, I was amazed on how beautiful, clean and shiny my ring looked. It looked brand new. The owner was very nice and answered all my questions. They have beautiful jewelry! Highly recommended!

We did it !! We tied the knot !!…read moreThank you Diamonds and Design for making our wedding so special ‍ Our wedding rings are so special and beautiful , You are all amazing !!

Aram is such a kind , honest, and experienced jeweler and time piece specialist ! He fixed my…read moredesigner watches so quickly and also gave me great advice about other pieces I have. He's so reasonable on pricing and takes great care of all of his customers. Don't hesitate to reach out to him for your jewelry and watch needs!

great guy for jewelry repairs but I think he's pretty much retired. 20 years ago he made jewelry…read morefor me in addition to repairs

Cheap jewelry. Sold a bracelet that was supposedly 14kt gold, but the gold came off and underneath…read morewas black and hollow. AND they only offered half the money back as a refund for this crappy quality. This is the quality that you stand by?. Avoid this place.

This is a cute little jewelry stand in the H Mart if you're trying to locate it. My fiance and I…read moreactually found this place by happenstance while looking for a different jeweler. They have a wide variety of earrings, rings, bracelets, and necklaces that make great gifts. We actually got our wedding bands here for a GREAT deal. The material and style was perfect and for a very affordable price. We were looking for yellow gold wedding bands, and whatever they have in white gold, they can order in yellow gold. The order came in within one week and we were set! We loooove looovee loveeee our wedding bands! Can't wait to get married so I can finally wear mine!

Christian and Joanna know the jewelry business! They worked with our budget to prepare a customized…read morewhite gold round cut diamond engagement ring according to our preferences. They gave us time and options to select what we wanted. They kept us informed with pictures from previous designs and with trying on different rings at their shops. They gave us great recommendations without a "commissioned-bsales" pressure. We are so thankful to them for their credibility, professionalism, and friendship.

This review should have been written so much earlier but I wanted to take the time and thank…read moreChristian & Joanna for making my proposal on 12/07/2019 a success. I was referred by family to Tesoro Diamonds and really glad that they did. From the beginning they were both nothing but accommodating and patient. I knew I didn't want to go to just any jeweler or a corporate mall jewelry store. Christian and Joanna made the experience effortless. This purchase is no small deal and it can definitely be an anxious experience, but they definitely will walk you through the entire process and get your ring or jewelry the way you want it. They provide all the details up front as well as 3D renderings to make sure there are no mistakes and will frequently update you on the progress. Christian & Joanna really are sweet and care for their clients. Thank you again guys!

Ruby is seriously so amazing. She is super kind, patient, and genuine. I usually feel anxious…read morewalking into jewelry stores because of pressure, but Ruby makes the experience feel completely different. She really takes her time to listen and never once made me felt rushed, which makes the whole experience feel so relaxed and comfortable. She has a large selection of jewelry, ranging from rings, bracelets, necklaces, and more. It's honestly the perfect place to find thoughtful gifts for birthdays, occasions, and sometimes a sweet treat to self. Jewelry is something you invest in and since it can get pretty expensive, it's really important to buy it from someone you can trust. Things can happen to any piece over time so it means a lot knowing you can go back to the person who sold it to you and actually feel taken care of. You can just tell that Ruby is someone who cares about her jewelry and customers. Something that is rare nowadays and very much appreciated.

Had the best experience with Ruby from beginning to end. The service she provides is truly top…read morenotch. She listens and always delivers. I will definitely keep going back to her and would highly recommend her to family and friends.

Eric and his family are great!! Love there jewelry pieces. I picked out my engagement ring here and…read moremy husband's wedding ring. Going back for some earrings soon.

Family business with exquisite quality service. They go above and beyond to ensure you're pleased…read more I've been a client for years for this reason alone.