I have not been here since I updated my last review due to the horrible customer & nail service…read more My family brought me here for a belated birthday & graduation Blessing. Although the luxury pedicure & the young lady was great, the individual servicing my manicure was horrible. I had the Gel running over onto my cuticles, unaligned polishing, bubbling up & shaping was kids play. Two days later four of my nails started peeling off. I have had to return twice within a week to get my nails repaired. My return visit this past Monday, the owner ask for the phone number associated with the appointment. I informed him it was one of my relatives & inquired to why that was necessary. He opted not to respond, so I opted to take pictures. I informed him if he tries to charge the card, I would return with unaligned energy. I am so over businesses focusing more on the bottom dollar instead of extending basic customer service. Especially with an unwelcoming & condescending communicative tone. Now the Universe knows Mama Kat doesn't play that. Culture differences are irrelevant to basic kindness. I have informed my relative know as a safety measure to her credit card information. I will never return here...unless a new & customer service focused individual acquires this nail salon. DO BETTER!

Felix did an absolutely amazing job on my Gel-X set!I highly recommend Felix. I couldn't be happier…read morewith my nails and will definitely be coming back for future appointments.

The owner kept talking about how they take time to make sure every one loves the nails they walk…read moreout with. She said they try different methods to come to a great solution and find what works for the client. In the end, after multiple visits, she said the she feels that we can't find something that I am happy with although I have tipped every time, been nice (extremely, especially when bringing treats for the staff (macaroons) along with a bouquet of flowers)) and continued to book with them. I never said I wasn't happy as a client and honestly am appalled at how little she made me feel. The owner blocked me from being able to book appointments with no explanation and I am shocked. Below is an image of nails I got done and after 3 days they became "dirty" and turned a yellowish brown when they started at a pink nude. I DO NOT recommend this salon.

Where do I begin....the fact that I don't live in ATL and can't see KaSundra more often, or how…read moreprecise she is, or how creative her artistic aesthetic is....or how about just all of it. From the moment I walked in (and it's in the "cut" be on the look out for signs) everything felt serene, zen music flowing, amazing aroma from her sister's candles (she sells those there too) to her warm and inviting energy. FYI: She followed all COVID protocols. The bathroom sink creative touch to put energy stones written happy and loving words on them just gave me automatic vibe that I stepped into the best nail salon experience without her even laying a hand on my nails. Now onto Madame KaSundra. She is one of the most down to earth people I've met. She is grounded and always willing to learn and appease to the clientele to the best of her ability. I didn't stop laughing once because of her warm and true to self energy. I received the apres gel manicure extensions and tbh i didnt even want them anymore because she did such a spectacular job on my natural nails. THAT'S HOW GOOD SHE IS!!!! However I love apres nails last so long and look so natural especially when someone like KASUNDRA, who takes such pride in her craft, you can't go wrong with beautiful long nails that LAST!! I opted to receive a simple design didn't have anything specific in mind. I saw a foil color I liked and allowed her creative mind to flow and.....BAM A MASTERPIECE. I can keep going on and on but you should experience it yourself. Oh she sells amazing shea butter as well! I will be back!

Tammy and I were feeling feisty, so we decided it was time to switch it up and go on the…read moreprowl--with a fierce new leopard print set. Venus Nail Salon did not disappoint! It's giving cunty hunty, and I'm absolutely obsessed. The detail, the vibe, the execution--chef's kiss. If you're looking to serve bold and unapologetic energy, this is the place. Love love love!

The owner is absolutely horrible and clearly does not value customer service or customer loyalty…read more I had a coupon that was supposedly provided as a birthday gift for being a long-time, valued customer. When I attempted to redeem it, I unfortunately did not have the physical coupon with me. However, the coupon was still clearly tied to my online account and showed as never redeemed. Despite that, I was told by the owner that she could not honor the coupon unless I had the physical copy in my hand. I explained the situation of my car being totaled out two weeks prior and even asked her directly if she was really willing to lose a customer who had been supporting her establishment and spending her hard-earned money there since its grand opening. Her response was yes. That response told me everything I needed to know about how much customer loyalty and customer service are actually valued here. At that point, it wasn't even about the coupon anymore, it was about the principle and the way a loyal customer was treated. Kristy also left the establishment shortly afterward, so between the owner's attitude and the changes that have taken place, there is absolutely no reason for me to ever return to this uncouth establishment. Loyal customers deserve to be appreciated, not dismissed. A business owner should understand that sometimes it's not the value of the coupon, it's how you choose to treat the person standing in front of you.

Tiffany does the best lashes ever!! come to my girlll! super super cute, comfortable, and fastread more

Nga Le represents your company well…read more We are very pleased with Nga Le's work. Her attention to detail and personality is A1. We will be back.

so I've spotted this place for awhile. Every time I come to Cumberland mall but just never had a…read morechance to actually stop in. Well today I had time! And I am so glad that I had the time from walking in, I was immediately greeted with a smile from multiple people inside the salon. I requested a pedicure with acrylic overlay on my two big toes. When I got to the pedicure chair immediately noticed a complete difference in their massage chairs, they are wider and more comfortable than previous places I have gone to. I was offered a complementary drink. They have soda and water, complementary and wine if your service is over $60. It was a little too early for me for wine so I just opted on water, but I do appreciate them offering something. There is a full bar set up which was really nice so if they were to ever do you know a little mocktails or cocktail that would be even better but you know the overall aesthetic of it was really really nice very classy not overwhelming at all not giving like a club vibe. I was handed the pedicure menu and I decided on their spring offering which was a mint CBD pedicure and it was exactly what I needed. My muscles have been so so sore from working out and this pedicure was exactly what I needed. I'm leaving feeling so much better than when I came in. And the massage that she gave OMG I almost fell asleep. The pedicure starting out is $65 and it is for 55 minutes but it felt a little longer but that's just because it was so good. Of course I had extra add-ons the gel polish and acrylic two toes so my service came out to $98 and I will say it was $98 well spent the atmosphere was quiet very little noise. It was early. I came in at 11 AM but overall even with people moving around, it was still very minimal noise and a relaxing experience. I think her name tag said Nina if I can remember correctly but she let me know they've been open for 8 months. I definitely plan on coming back because 10 out of 10 I will recommend. I also plan to get my nails done in the future. My nails were already done. I just came for the pedicure, but if their service for Nails is anything like the pedicure, they will have a forever client in me.

I've been to this location three times now, and each visit has been a great experience!…read more The first time, I just went to try them out and got my eyebrows arched loved it. The second time, I brought my sister for her first visit, and we both got our brows done. She loved hers too! Both times, Kim did our eyebrows. She's super sweet, makes sure you're comfortable, and is so precise. She follows your natural arch perfectly, and the result is always clean and flawless. The third time I went, I treated myself to a gel pedicure and manicure using my natural nails. I'm not one for acrylics anyone who knows me knows I'd probably end up breaking one and being in pain for days so I stick to my own nails. I chose two DND colors: Amethyst #021 and Le Lilla 167 (glitter). The whole experience was relaxing, and Kim made sure I was comfortable the entire time. I really appreciate how clean the establishment is and the calm, welcoming vibe overall. If you're looking for great service and a quality experience, I definitely recommend checking this place out!

Wonderful pedicure, as always! prompt service, friendly staff and a quality experience.read more

EXCELLENT. AS I SAY EACH TIME! FROM the time you enter the shop it is fantastic. You are…read moretreated beautifully. Very clean. So many repeat customers for years. This says a lot for the shop. People stop me to tell me how pretty my nails are and they always love the color I have on my nails, I go every four or five weeks and get S&S each time, Love you all. Phyllis K.

This is absolutely, positively one of my favorite nail shops. But it's hard to say why…read more They won't have you pick from a stocked fridge of tiny beverages upon your arrival. The decor looks cozy but humble. It can be a little dim in places, and the ventilation could use a little work because the polish smell gets strong after awhile. So I haven't sold you yet, have I? I know. I'm getting there. These women who work here are just so efficient and dependable. They do their work fastidiously and apologize quickly for even the slightest thing, like when there were only two of them working and their main line rang. The ahjumma taking care of me glanced up at me worriedly and held out her hands. "So sorry," she said, while rushing to get the phone. And then apologized again when she returned. It took no longer than a few moments, and it didn't hurt my experience at all. But it was earnest - like she knew this wasn't the fanciest shop you could come to, but she wants to make sure you have as good a time as you can. And speaking of a good time, if you end up getting a pedicure, get the Callus Eliminator. I know. The name of this pedicure menu item sounds more like a 90s Arnold Swartei...Swarthf...you know who. It sounds like one of his films instead of a nice spa experience. But after walking about all summer in sandals, my feet take a pretty brutal beating. And after these women are done, these tootsies get as soft as babies. And the exfoliant leg and feet massage? Brings ASMR shivers for me every dang time. They're incredibly detail oriented, and I've never had a bad nail job, even with colors that don't take kindly to weird brush swoops. But these women lean closely over my feet and you can tell how hard they're working to make it look just right. I've never had a bad job. But if I did, I'm sure they'd do a fine job apologizing.

I have been to this establishment before and left a great review. Unidentified today I can't do…read morethat becIse the service was awful. Went to get a pedicure finally after over a year and doing them myself. I wanted this pedicure so bad and instead of getting the service I deserved, I got service that WAS RUSHED and lacked effort in all things spa. A pedicure should be relaxing and the representative should be taking there time. Of course not slow but not rushed. The rep I had did not cut my cuticles right leaving left overs, rubbed each leg 3 times, not massaged at all with the scrub and lotion, put a too hot towel on my leg (I told her it was too hot to which she ignored), then went to polish. (7 mins at this point) I stopped her to ask her could she cut the rest of my cuticles and her reply was, "Wait I will get to it after." (As she bilegins to polish.) I asked why do I need to wait. She continued answering in a rude disrespectful tone. I decided that since this representative was having a hard time prpviding me the service I deserved she could stop. I told her I did not want a rushed pedicure. She interrupted me while I spoke to her to tell her my requests so I paid and left. I will NOT bring my friends back or recommend a place that should be peaceful, that will not provide the best service. Especially if we paid our hard earned money. I really like my other experiences but just because you have things on your mind or having a bad day does not mean bad service is acceptable. Its not! I dont want it.

Went in for pedicure. Attendant went way too fast and it wasn't a great experience. New ownership…read moresince I was there last. Won't be back

I've gone to One Nail a couple times now... I love it! They have the best costumer service and…read moreeveryone is extremely friendly. They always have music playing and never fail to ask about my day or how I'm doing. They are also one of the only affordable nail salons that provides great quality service. Seriously... my nails have lasted SO long and for a great price! I'm never going anywhere else! Ask for Kevin... he does my nails perfect every single time.