Great job! Great service! Got us right in and did a great job! Jessie was super sweet!read more

On the hunt for the best pedicure in the Smyrna area, this place isn't it. Great customer service,…read morebut the Gel polish on my toes looks horrible; the entire nail isn't even covered. These were done less than 24 hrs ago and look 3 weeks old.

I continue to try and give this business my service and I am always disappointed. The quality of…read moreservice is not good. My feet should not look the same after a pedicure as when I walked in. NO

Came here on a Monday with no appointment and got taken in right away for my pedicure…read more I told the lady that the massage portion is the most important aspect of the pedicure for me, she smiled and nodded her understanding. She was very fast and efficient. My pedicure took less than 30 min but with less than 1 min of massage :( The result was decent but again, I want a spa like experience, not a marathon.

Amazing service in clean salon. The Deluxe Pedi is a must! It includes scrub, aloe gel and…read moremassage! Don't forget to enjoy a warm neck pillow. Extremely pleasant team of service providers.

As I walked in the establishment, you are welcomed by a young lady. Before going to the back you…read moreare instructed to pick your flavor of scrub. I chose the lemon scent. They have a waiting room where u can sit and there is also complimentary tea, juice, water, and wine. I chose the glass of wine of course, lol. (It was a long week). The lady did a great job on my feet. The only problem I had was the polish turning within a day of Me leaving out of town. I should have gone back, but I didnt have time since I was headed out of town. Other than that, everything else was a wonderful experience.

We are Baby Boomers. The nail technician was very considerate of my husband. Had to convince him to…read moreget the in house technician who came to our house. He loved getting a manicure and pedicure. (First time having this done) he was smiling throughout the whole process. Now he can understand why I love to get my nails done A great in house experience

I just talked to the owner. It seems they do a good job…read more Yet I didn't book the nail service because it was $160. Eurh gel nails and pedicure Anyway probably they do a good job It's mobile.

Tracy did my nails and I am very pleased. I showed a picture of what I wanted and she did exactly…read moreas requested. Will book again!

i was so excited to come here due to seeing on TikTok . i showed them my design and they said it…read morewas doable . The older lady did my toes And she did great . The lady who did my nails did absolutely terrible on my nails. Highly pissed off . And couldnt even get the design i told them i wanted . A complete waste of time . now i have to find another salon to go to to get the design i need . Highly irritated

I had two nail service visits at this salon within approximately six weeks. After those services,…read moremy fingernail ultimately fully detached. I required a medical appointment for assessment and ongoing care. I contacted the salon to report what happened and to seek resolution. The salon denied responsibility, and the matter was not resolved. I'm sharing this experience so others can be informed and decide for themselves whether this is the salon for them.

The feel and aesthetic of this shop is neater, cleaner and cuter than most shops, but you can do…read morebetter if you're looking to get your nails done. Overpriced for mediocre service and experience. I came for SNS w/ express manicure added, and a polish change on my toes. SNS is 45 and express mani is an extra 10, but it turns out that the only thing the express mani entails is placing your hands in warm water for 3 minutes and clipping away your cuticles. Really?? They didn't slap on any cuticle oil, no lotion at the end, nothing! Not to mention the lady cutting far too much of two of my cuticles. When I told her they were burning after painting whatever base coats and bonding liquid on my nail, she didn't do or say anything in response. And she bumped into my cuticles with that extra sharp drill about 5 times! Never a 'sorry' or anything, just jerking my finger back towards her when I jumped after getting knicked with it. I picked a glittery dip with no color but she insisted that I needed to have a soft white underneath in order for the glitter pieces to stick. I found out that this wasn't true because my mom came with me and got a diff shade of glitter, same kind as me , and her tech did not do the bottom layer of color. I'm not a fan of how it looks with the white - it was just a preference of hers that she told me she HAD to do. Clearly it wasn't necessary. **I brought this up after paying and they DID offer a free redo appointment since I didn't like it, but in order for it to be free, it has to be done by the same nail tech as before. My cuticles that she cut a lot of are still sore and burn when I wash my hands, and she wasn't careful with the sharp drill so I am choosing to take the L because I don't want her working on my hands again. I didn't realize the polish change for my toes was 15 dollars but whatever. I got French tips which is an extra 10. So 25 dollars for y'all to paint a small white strip over the tips of my toenails?? Girl. Never again.

This was my third visit to M Vince Nail Spa at Cumberland Mall, and as always, the experience was…read moreelevated. Normally, Koi does my nails, but this time I had the pleasure of working with Lina for my Gel X set. I was told she's one of the best for design and Gel X, and I can see why. She was patient when I decided to switch up my nail shape and finalize the design. While I do wish I had gone for a bit more design detail, overall I was very pleased with the outcome. I can't speak on the pedicures personally, but I did sit in one of the chairs while waiting for my service and they are top tier. They feature wireless charging and full massage functions, which I thought was such a thoughtful touch. The salon also offers wine if your service is over $60, and non-alcoholic drinks if it's not. Their selection of colors and design options is huge, making it easy for anyone to find exactly what they want. The only drawback this time is that the chrome on one of my nails came off after just two days. I've had 3D chrome before and it's always lasted much longer, so that was a little disappointing. Still, the overall service, atmosphere, and professionalism here keep me coming back.

Tiana and Emily did a wonderful job on my nails. The vibe was just right for celebrating Mother's…read moreDay. I will definitely return when I come back to town.

I don't like leaving bad reviews and this isn't "bad" but we have decided not to return here. I…read morecame on my birthday as a first time client with my hubby. We both got fantastic pedicures so we came back for a second visit. I made an appointment both times as I am very impatient and don't like waiting. My husband was started on right away but I sat a while. I thought the lady doing his feet was going to do mine but a young man came up and said he was there to "get me started" he took off my polish then another customer came in and he told me he had to take her because she had an appointment??? I had one too! I had TWO appointments my husbands pedi was completed and I'm still sitting there now just soaking in water. I was told my tech had to get medicine and would be there in 5 mins after 15 min Joy took over and did my toes. She knicked my toe and that is always a fear for me when in a nail salon I am a pro cosmetologist and sterilizing is so important. Luckily it was minor. I really expected some sort of compensation for my inconvenience (I wasn't started on for over an hour after my appointment time). Even a small offer of 5% off next time etc but I only got multiple apologies and my pedi came to a whopping $48 because I got gel polish. Maybe if they wouldn't have charged me for the gel I would've been happy but again full price I paid plus a tip so we have decided to go elsewhere and I am sad about it because I carefully chose this place based on other reviews and they were friendly with decent pedicures so I am once again looking for an ideal nail salon and unfortunately because of my experience I could not recommend this nail salon

Joy Nails has terrible service, very bad customer service 1/10 service don't recommendread more