It's nice to have a nice spot to have services done in the neighborhood, and I don't know if this was just a "me thing" or if everyone who comes here has experienced this. I walked in and was greeted immediately, I checked in on the tablet and was asked about the service I was wanting. Now I wasn't handed a menu and there wasn't a board with services and prices so I told the guy, I wanted a pedicure. He went on to say there's a $35, $45, and the price kept going up but what I wasn't being told is what all comes with the service. I finally picked the $45 and was lead to the polishes to pick a color. Once my color was picked I was directed to take a seat. The guy who came to provide my service put a weighted pillow around my neck and started the service. However I realized quickly he didn't speak very much English as I kept telling him "I'm diabetic" as I needed him to know the importance of not cutting me or using any sharp instruments on my feet (yes I'm talking about that cheese grater folks like to use). A lady came by and offered me a drink. One again, no menu so I had to ask what was available. When my pedicure was done I was told to sit and let dry however as I looked at my toes, I saw things that didn't sit well with me. The polish looked lumpy, the paint job was messy, and I had place where you can see where skin had been clipped. So I called someone over cause my guy was gone and I asked about this. She brought someone else over who took the polish off and redid the painting however they also left before the top coat was applied so I had I'm assuming one of the managers finish the job. I went during their "Mother's Day special" but I guess that didn't get applied but once again lesson learned. It's a nice clean spot however I can't say I felt that I got what I paid for. I hate that this was my experience as I was hoping for something closer to home so I didn't have to drive across town for a decent pedicure. However for me, this wasn't it. read more

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The spa was able to accommodate my last minute arrival, as I'd just cracked a nail before a big work meeting and my current nail salon was closed. They gave me the full experience even though there was only a half hour before closing and they made sure to make sure I was satisfied and happy. I made sure to thank them dearly for the service which lasted longer than I'd thought. They are great enough that I'm going to go to them from now on. read more

I unfortunately had a bad accident, which resulted with my acrylic nail & nail bed split across. i came in to see if it was possible to remove it. Paul who helped me take off the acrylic nail, as gentle as possible. Literally talked to me through the pain to get it off. So grateful to staff for helping me taking off the acrylic nail and sanitizing my damage nail with precision and quickness. So grateful to Paul!! read more

Milano Nail Spa - Nail Salons Near Me - Dallas, Texas

Second time here. Even more of a well oiled machine than before. Super friendly and attentive. I have never had such friendly service at a nail salon. Complimentary drinks are amazing. Service recommendations are solid. The colors and options are awesome. Im thrilled to have such a wonderful nail salon nearby. read more

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I wouldn't give a one star if I could ! I went to try it since it's close to home, horrible first experience they didn't tell me that the girl doing my pedicure had ruined my shoes they sneaked off try to clean them and when they realized that it wasn't going to come off they tell me ONLY because they GOT caught ! Then proceed to charge me and give me 10% off that's barely the tax ! Oh an a gift card to come back lol ! Wtf is wrong with people in service !!! Don't go save yourself the trouble what was suppose to be a stress free time was STRESSFUl oh I did make them pay for my shoes and they seem fustrated to want to do that ! read more

Milano Nail Spa - Ruined my shoes ! - Nail Salons Near Me - Dallas, Texas

The place is clean and well-maintained, but the quality doesn't quite match up. I've been getting gel x nails for about 2 years now so I am very familiar with the quality it provides and how long lasting they are. However, with my regular nail tech being booked I decided to stop by Milano a Friday morning. At first I left very satisfied with the service although it was a bit $$$ I believed it was well worth it however, I was WRONG... by Sunday morning 3 of my nails had popped off. I stopped by Milano that Sunday morning to get it fixed. The staff was kind and helpful, so I'm giving 2 stars. They fixed all 3 nails for free, and I was happy until another one popped off Monday morning. I'm disappointed and don't have time to keep coming back. I HIGHLY RECOMMEND not coming here for gel x nails. I wished I woulda read the reviews as I see I am not the 1st to have experienced this. read more

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They took a concept and brought it to life. I received a massage, warmer for my shoulders, and a hand massage and scrub. It was lovely. Service was top tier and it comes with complimentary drinks! read more

The salon was clean, employees were friendly, services were wonderful and reasonable priced. Zoe the Assistant Manager was extremely helpful! read more

Milano Nail Spa - Gel dip - Nail Salons Near Me - Dallas, Texas

So my name is Osvaldo Gomez. I am Tia Blooms step brother. I have no problem in calling out businesses that are not good. I'm my step sister came to cypress and she showed me her nails. They look good and I am glad she was done a good job. I was told that she was charged 145 for her nails and her hands. I am in absolute shock in the price this shop did her nails. She was charged 65 dollars for her feet. And 80 dollars for her nails. I was told that she had received the very basic package and didn't get any of the extra stuff that comes with paying more money. No wax for her feet no massage for her legs. Just the basic cleaning and general maintenance of the nails. Another thing is that not once the people in the nail place talked to her about the prices. They over charged my step sister and they lost a valuable asset to their business. Shame on the mess. You guys should never rob people looking for your guidance. You took care of her but you robbed her by charging her 145 dollars for her hands and her feet. read more

This establishment is a complete scam. I called ahead to confirm they offered GEL-X services, and was told they did. While my nails initially looked fine, I paid over $100--only for every single nail to start lifting and falling off the same day. When I returned to request a refund or resolution, the manager, Zoey, was unhelpful, dismissive, and hesitant to provide the general manager's contact information. She even lied about the products used and questioned the technician's qualifications, which is incredibly unprofessional. When I finally spoke to the general manager, he was patronizing, condescending, and completely unwilling to take accountability. I strongly advise against coming here for GEL-X services. They charge a standardized premium price for a service they clearly don't know how to properly perform read more

Milano Nail Spa - Nails not even 24 hours after - Nail Salons Near Me - Dallas, Texas

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Horrible experience here tonight. Sad because we were excited for a new place in the area. They were exprre melt rude to my mother in law (81), I have red powder stains and glue all over my fingers abs nails look like bubbles. Will not recommend and won't be back. read more

This place is AMAZING, it was my first time experiencing a pedicure and manicure/ getting my nails done. I have a deep fear of people touching and looking at my feet to begin with, and I informed the front desk ladies about that, and they were so kind and gracious about it, I have no words for how kind and gentle everyone was. I did the pedicure as a way to fight my fear, and the employees were so kind and patient with me, the man who did my nails, also was very helpful and so talented, they both explained every step to me and they were both checking in with me the whole time and cracking jokes lol. I have never felt safer than in that chair! I highly recommend this place to anyone and everyone! read more

I was looking for a new shop for my monthly mom and me time. This shop was close and newly opened. The atmosphere was elegant and service was in point. They are high tech and up to date in all the latest trends. Totally recommend this shop!! read more

Milano Nail Spa - My mom wanted a Kwanzaa accent. Nathan did not disappoint! - Nail Salons Near Me - Dallas, Texas

My husband and I recently came in for pedicures and both decided to add on manicures. We got helped right away since it was during the week early in the afternoon. We appreciated the level of professional service and friendliness from the staff, and we both agreed the best part were the massages. Their price points are on the pricier side, and that's representative of the space, amenities, level of service and materials. The space is very impressive, and immaculately designed. I like the sectioned rooms and can imagine how fun it would be to host a group in a room. With all the staff in one room though, the equipment carts and people may feel a bit cramped. We'll definitely be back! We're excited to have a nice salon nearby. read more

I wanted to love this place so bad, super close and convenient to me and a beautiful establishment. Staff has always been super friendly, great customer service overall. I have visited this place twice. The first time, i got dipped nails and a pedi, my nail tech completely left my nails unfinished and lumpy after dipping them. I decided to give them a another try, just a different tech. The second time i went, i picked out a certain color and got something totally different than the color i picked... i didn't even have my nails for 3 days before they starting lifting and coming off.... I decided this place isn't just for me, my standards aren't always the highest but these are very simple things i shouldn't be complaining about... I hate to say but this place just isn't for me. read more

Such a beautiful new nail spa in Frisco!! Very clean, friendly, and relaxing. Would highly recommend.

When I walked in it was heaven. I have not been in a nail salon so fancy in this area. It was super clean. Professional welcoming. They have a variety of colors. I arrived and was welcomed and asked to pick color I wanted for my pedicure. I was then taken by host and sat down on new lovely comforting chair. They had more than 40 chairs and technicians ready to serve. Evelyn was very attentive. I was shown a menu of drinks. From water to cocktail drinks. I felt so pampered. It's pricey but worth every dollar spent. I walked out of there so happy. That I am looking forward for my next appointment with lovely Evelyn. read more

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Clean, efficient and very reasonably priced. Tanya made my tired old feet look gorgeous. Highly recommend! read more

Milano Nail Spa - Tanya working some serious magic. - Nail Salons Near Me - Dallas, Texas

Great experience! The staff was so attentive and professional leading to an amazing experience.

Brian is an exceptional nail tech who truly takes pride in his work. I wholeheartedly recommend him to anyone looking to get their nails done. Not only is he incredibly kind and understanding, but his skills are truly remarkable. If you want the best experience, make sure to visit him at the nail salon--he's the best choice for your nail needs read more

Milano Nail Spa - Nail Salons Near Me - Dallas, Texas

I really wanted to like my nails but I was disappointed because he completely ignored what I wanted. I informed him that I wanted blue cat eye. I left with brown. The reason being is that they mixed up the numbers. Despite me informing him early on that it was blue and the correct number he ignored what I wanted and said I chose brown. Which I did not. In the end I went to the color table and showed him what I wanted and I was right the number and color was wrong from their end. They made me pay for something that I did not want. I spoke up and constantly was ignored. Would not recommend. I wanted blue and ended up with brown. They gave me a discount but I wanted blue. They gave me a discount on unwanted work. read more

Milano Nail Spa - Nail Salons Near Me - Dallas, Texas

There are lots of colors to choose from. The nail tech and front desk are kind and helpful.

I went here for the first time today because it was near me and I was so pleasantly surprised and blown away by their amazing customer service by the entire staff. Barry was amazing and took great care of me during my pedicure. Gained themselves a new regular client! 10/10 recommend this gem! read more

I came here because it's closer to home i usually go to the Milano in Flower Mound that i absolutely love! But i am not one to speak up on my nails i did not get what i wanted unfortunately that the assistant manager had to step in to help out with the design it's unfortunate that i left without getting the design i initially wanted. read more

It a great experience! Mary and Brian did a great job on my pedicure and my nails. The staff is very welcoming and friendly and can't forget the good margaritas lol read more

First time & will be my last time , never had a problem with price paid $180+ tip . I came with my best friend it was her second time coming she had a good experience the first time so why not tag along for the second time I was getting my nails & toes done .. I had two colors I was using i simply went back to make sure if I had the right color for the lighter shade of blue & im assuming the guy in the suit & glasses walking around watching over everyone's back is the manager ? Or owner ? Why did he think it was okay to threaten me? Why did he find it okay to say " I will kill you " to a first time CUSTOMER ? I only went to go check if I had the correct color ?? And I get a threat from him for my life ? I should've immediately said I was gonna refuse service on the way out SAME GUY I'm sitting waiting on my bestie already paid and everything why is he trying to get me to pay again ? immediately no ! This man welcome us with a funky attitude, get threaten because I went to go check if I had the right color , and then gets me to double pay . This place will not last long I'll give it another year or two & that rating will drop . read more