Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3…read morestars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be.

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

I was very happy with their prompt response and availability as well as pricing. It was fantastic…read more I had them out to do two homes for us and at first thought the job was done well. When I got to our primary residence, I realized the dryer vent that was supposed to have been cleaned was not cleaned at all. And the ducts were supposed to have been cleaned. When I opened the one in our laundry room was still filthy. The dryer is also in the laundry room obviously and I wonder if it just got skipped altogether. Because the duct cleaning is so much more expensive than the carpet cleaning I had to rate the overall experience three stars because I ended up cleaning our dryer vent myself and vacuuming and cleaning the air duct in the laundry room myself because it is definitely the dirty one in the house. I thought I had Photos, but we're doing a lot of work too more than one house right now and I can't find them.

The service was fantastic and the results were amazing. We will definitely be using them again. Our…read morerugs and couches look fantastic and the staff (Hiro) in particular are just exceptional. Thanks again!

JD and Tony did a great job cleaning our rooms and stairs. They were punctual, friendly, and fast…read more Would absolutely use their services again.

We had Steve's Carpet Cleaning and Restoration out for a duct and dryer vent cleaning this week…read more The folks that came out were on-time, super friendly (to us and our dogs), and we could tell they removed a ton of material from our vents. We'll definitely use them again for this service!

Carpet cleaning services were great! We hired a pet sitter…read moreto feed and walk our dog while on vacation. Unfortunately our dog had accidents in the house (highly unusual). We hired Steve's Carpet Care to help us remove the pet stains from our brand new carpets. The technician arrived on time and let me know before they arrived that they were on the way. He was very polite. He protected our wood floor with a runner and used bumper pads on the corners to protect the walls. He moved all the chairs and successfully removed the pet stains. I really appreciated the customer service. I was very pleased.

Dan did a fantastic job. Everyone at the company was straightforward and never pushy. I believe…read moreyou get what you pay for when it comes to carpet cleaning, and we got an exceptionally good job. Highly recommended!

i booked a carpet cleaning with this co. they sent a disabled man in a docs carpets truck.he left…read morewithout vac up the water and i had to spend 3 days doing it myself. this was my first time using a company as i thought carpet cleaners were gipsies and crooks. my cleaner named dave proved me right

Oh my goodness, Chris came out to the house and worked some magic on my carpets!!…read moreHe was on time, efficient, and respectful of my home. He was able to get the pet stains out of my light beige carpet. My steps look brand new. Thank you Chris for saving my carpets!

Excellent carpet cleaning from a local, owner-operator who really knows stains (chemistry degree…read moreand it shows). Fast, efficient, and super effective. Our carpets look fantastic--would absolutely hire again

Matt was really great! Got our carpet nice and clean before we moved in to our first home. Would…read moredefinitely recommend to anyone in need of services! Thanks again.

Matt was awesome! He cleaned my air ducts today and was…read morefantastic. Will be sharing his info with everyone I know. Great price for the work he did and ended up talking about other work I needed done and he immediately offered a few people he knew. 10/10 recommend

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE