Downloaded yelp just to leave this review: called at midnight asking for a tow because my car…read morewouldn't accelerate, and after explaining my situation and where I was, the caller hung up on me. Assuming connection broke, I immediately called back and all of a sudden nobody was there to pick up. Fuck you guys.

Owner cursed me out on the phone after I dared to asked him a simple question. Called me a stupid B…read morewhich I have on recording. Will be reporting to consumer protections and the DOT. Get your ego in check before picking up the phone!

-- CALIFORNIA REVIEW MAY 20, 2024 --…read more Flew in from California to celebrate graduation in Bethesda. Late night around 12:30 am Friday last week, our car got stuck. I called my own auto insurance, triple A and about 4 other towing companies (including Airpark Towing) that Friday night to see if we could get a winch. Every company quoted me nearly $300 and about 45-90 min wait to get someone out. As a last resort, I tried Airpark and I was told about $180 with 30 mins wait time. The customer service, kindness, and professionalism I experienced was something I haven't experienced even in California. Jaxson came out and tried to find a way to fit his tow truck, but to no avail. He told us to wait inside the home as it was raining and quite cold, and that he would call someone out with a smaller tow truck to winch out the car. About 40 mins later, the car was winched out and we were on the road again. Thank you Airpark for your professionalism, honesty, transparency and repose during a time when my family and I were concerned how we were going to get help so late at night (that too on Friday night). To Marcello and Danny and the owners of the company, thank you for running such an amazing business. There is a reason Airpark Towing has so many 5 star reviews and I now understand why. It's a reflection of you and how you all run operations. I am grateful. And lastly, to Jaxson, you are the man. Thank you for everything bro. Wish you nothing but the best! If you are still reading this essay, bless your heart. If you are also reading this on the side of the road trying to figure out whom to call for car trouble help, call Airpark Towing (301)-948-7997. no question 10/10

In July 2024, my vehicle broke down after leaving a repair shop. Luckily, it was before rush hour…read morebut there was still a steady flow of traffic. Stopped in the middle lane, I found myself directing traffic without sufficient time to arrange for a tow. One of Airpark Towing's managers happened to be driving by when he saw me. He put on his hazards and started directing traffic. He asked if I had arranged for a towing service. I told him I hadn't yet. He told me that they didn't use AAA and told me what the amount would be for a tow. He also told me that he could get a truck there in 10 minutes. The price was reasonable and he was already providing great service without me being a customer. I'm thankful that Airpark Towing was in the area. I highly recommend. (I have the manager's name written down but not near me for this review.)

My parking pass fell off my mirror and they towed my vehicle from my own spot without even running…read moremy plate. Sign notes they will charge $85 max per day but they charged me $170 when I picked it up under 12 hours. Total scam which I will be fighting with my apartment complex and credit card company

Overpriced It's one thing to tow my car, it's another for me…read moreto sit on your parking lot for 2 hours and no one here for me to get my car and yall not evening trying to answer the phone. Shouldn't be able to touch someone property and not even be diligent on the process of getting it back.

They refuse to fix my new car. Instead, they damage it even further. They took out my lights and…read moredraw all over my beautiful car. All they needed to do was installed new lights and replace the back door. Nothing was wrong with my car. I could still drive it. Now my dog and me are stuck taking the bus and train. The insurance company only pay half of my car worth. It's not my fault. That guy came and destroyed my car. I never ask for any of this. I want my car back.

Julio is very professional and on time ! Would definitely recommend this tow company to whoever has…read morea flat tire or problem

I cannot recommend this place enough. Joe and his staff were one of the only bright spots in a…read moreharrowing car experience after being hit last month. From the very beginning with the phone call inquiry, he already set himself apart by being really friendly and more inquisitive/asking questions about the damage. Joe explained everything thoroughly and let me know what the next steps would be. He also was the only one that agreed to squeeze me in on a Friday afternoon instead of waiting until the following Monday. Calliana at the front desk was also wonderful - she was very kind and easy to talk to, as was Joe. My car ended up being declared a total loss so I didn't have any work done; however, I can say with full confidence that you can expect exceptional customer service here. Thank you to this team for making a terrible experience just a little less terrible.

My fender was knocked off in a low speed crash. My car was towed to Scuderi through my insurance…read morecompany. Scuderi did a beautiful repair. Everyone says the car looks better than ever. They were very good at communicating with me by both phone and e-mail. My car is an older model so they had to order some parts. They let me know exactly how long all that would take and the car was ready right on time. The car drives great. What's more they did a nice washing and cleaning so it looks great too. Very pleased with their work.

Needed my car towed from my house to my mechanic. Arturo…read moreprovided a very professional and reliable service! He was extremely careful loading/unloading the vehicle. Also, great communication, prompt response, and reasonable pricing. On top of it all, Arturo is just a nice guy and very personable.

Arturo was @ my location asap. He knew what to do. Answered my questions. The price for the towing…read morewas reasonable.

Excellent communication, speedy response, and solid auto advice. He understood that the nearby shop…read moreI'd planned to tow to would have a gate up, so I couldn't drop off in the lot. Overall, the service was knowledgeable and friendly. It's exactly what you need when the unfortunate happens.

Answered the phone, came right out, got me to the dealership as I rode with driver. Courteous,…read morecompetent, professional service