This place is the worst. Brought me car in multiple times for same issue; never fixed appropriately. Then once warranty ran out they offered to actually fix for a discounted price. They are the wordt. Never ever buy or service anything here read more

Milford Nissan Rocks!!!! We have previously purchased 2 vehicles at Milford Nissan in the past few years. We just purchased our 3rd and 4th there in one day. My wife leased a brand new 2026 Nissan Frontier and I bought a 2019 Ram 1500 Classic Express. The care we have received and the expertise of George in sales and Jim in finance are the main reason we return to Milford Nissan. And the vehicles we purchase surpassed our expectations. Milford Nissan is a breathe of fresh air when it comes to car dealerships, they really do care! Thank you George and Jim!! read more

recently purchased a car through Milford Nissan. They had a car waiting for me and warmed up on a very cold day. the salesman Manny was good to deal with. I was in and out in two hours and picked up the car later in the day. the deal felt fair and no hassle. Probably the easiest car buying experience I've ever had. read more

I am astounded by the negative reviews about this dealership. I have been doing business with them for over 5 years and everyone from the sales team to the service personnel is an absolute pleasure to deal with. The service personnel actually talk through the issues and tell you the costs up front. They have gone out of their way to repair things other dealers simply could not. We bought a second car from Milford Nissan this week. They actually make car buying a pleasant experience. Every employee there is positive, friendly and extremely professional. I don't even consider any other Nissan dealer (I have bought 7 Nissans.) In particular I would like to recognize Von, our sales person and Eric, the finance Individual. Up front, honest and incredibly patient. Trust me when I tell you I can be a major pain in the ass to deal with but their collective demeanor and personalities completely diffused me. We got an unbelievable deal with very little negotiating on my part. Kind of disappointing as I love to haggle with car dealers. :-) Again, I am extremely surprised to see some of the negative reviews because in my opinion they are an absolute pleasure to deal with. read more

Not a fan... the sales team is unprofessional. That's all I can say about this Nissan. There many more to choose from in the area.

Family has serviced and purchased multiple cars here. Won't let me fix my typo from before read more

Milford Nissan - Car Dealers Near Me - Milford, Massachusetts

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The service team is always friendly, helpful, and prompt (even ensuring I know the best coffee spots) while I'm there. Mike in particular has been fabulous to work with! read more

Zero stars! So glad there are other Nissan dealers I can go to. I'll never do business with you ever again. Although I only went to the parts department, and I didn't get his name, he was down-right rude. Not customer focused at all. First, I called by phone on my way back from Anchor Subaru in N. Smithfield RI (now THAT Nissan dealership has sold us at least 9 cars - hah!). Anyway, I needed to purchase some touch up paint for my wife's 2020 Nissan Rogue in Pearl White. Your customer service rep asked me to provide either the VIN or the part number for the paint. I said, "I'm driving my car right now - I cannot give you either, but there are only two shades of white on that model, white and pearl white." He repeated what he needed, so I hung up. When I got to the parts department in person, your parts guy spent so much time looking up things and typing away on his computer when the paint samples were right behind him on a counter. When he picked up the one I needed, he gives it to me and says, "go pay for that over there!" Now tell me this: would the owner of Milford Nissan be happy with the way you just treated a customer who does business with Anchor Auto Group in N. Smithfield, who knows THAT owner and has bought or leased 9 or more cars because of how their team has treated me, my wife, son and daughter? Wouldn't he have LOVED to have done that kind of business, including tuneups, oil changes, scheduled maintenances, detail works, and other miscellaneous services. Oh, did I forget, REFERRALS! Well, I will spread the word and refer all my friends everywhere to stay away from Milford Nissan and head on down to Anchor Nissan of N. Smithfield or Anchor Subaru. They are very good at what they do, and THEY ARE NOT RUDE! read more

BUYER BEWARE! So my girlfriend and I found a 2018 Nissan Rogue SV AWD with the Sun & Sound package via Edmunds.com that belonged to this dealership. The lease price shown to us was $228/month plus tax, title, reg & doc fees (approximately $1,250)! So upon contacting the dealership, they suddenly started to back way from the deal! First they told us they could not find the car. Then they told us that it was a mistake. Now they stated that is was Edmund's problem/mistake. They say they are an honest dealership, but everything about this process is 100% proving that they run a very questionable and shady business model/practice. Here is the best part, they have removed the advertised vehicle from Edmunds.com. This is an absolute scam dealership. Beware when dealing with them. I am reporting them to the Mass Attourney General's Office, since I have all the supporting documentation proving what transpired with them. read more

The service department is the worst experience I've ever dealt with. I had my car towed there do to a part break for a recalled part. They told me this would be fully covered to have to towed there. Mind you I only called from a price on the part I was going to fix myself. Had it towed there on a Saturday. They didn't write it up until Monday. Originally they said it would be fixed by Tuesday. On Wednesday they call me saying a part was broken and not covered but it was broken due to the faulty part failing . I said I'll pay for the spring just please get my car finished. They call me back saying there's "one time bolts not covered that need to also be replaced" left me a voicemail so I never approved. Thursday they call me with another story of there was something frozen on the other side and that piece is $120 so total it's now up to $240. Not bad for fully covered right. Then the second manager calls me telling me I have to pay this price for my car to be finished Nissan was nice enough to extend the warranty but only to a certain piece I cover everything else. I got disconnected while at work. They call me back and I'm at work so I couldn't answer right away. I call the number back the service department twice no one answers. So this is now 2 days overdue from the original time. $240 dollars more than the original price. This place is the shady business people warn you about. Avoid at all cost read more

Went for an oil change and they parked my car into another car. I specifically told them I had gotten rear ended the day prior and the insurance had not evaluated the car yet. If they can't treat a car well when specifically asked I don't even want to know how they treat the rest of their customer's vehicles. When I addressed the issue they just laughed it off. I haven't returned since, and I won't hold my breath on an apology. read more

Milford Nissan - They parked my car (Black Rogue) like this after my oil change... - Car Dealers Near Me - Milford, Massachusetts

Was a long time customer here, bought out my lease and will never go back. So many screw ups by Nissan Finance and poor customer service from the service department. read more

I stopped in on a Saturday on my way home from breakfast with some of my family. I was stopping to test drive a Nissan Rogue. TEST DRIVE. Eric Taylor was my salesman and he was great. Asked what are must haves and the color I wanted. Within 10 minutes I was testing driving a 2019 Nissan Rogue. I say test drive because there were 4 other SUVs I wanted to take a look at. After discussing this with Eric and looking at comparisons it was clear that the Nissan was my best choice. Money vs. Options wise. Never once did I feel pressured to buy the vehicle. This is my third Nissan and the second bought from a Nissan dealership and I have to say that I am thoroughly impressed with the way the salespeople handle the car buying experience. Eric was patient, informative and really seemed to want to make sure I was happy with my purchase. Eric the finance guy was helpful. He didn't push for things I didn't need/want. Got me approved and I was out of there. It was as smooth and painless as car buying could get. I will be using them for my 4th Nissan when the time comes. read more

Milford Nissan Service Team ? Warning ! Stay away. Do not let these guys touch your vehicle. They will overcharge you and tell you that you have things that need to be fixed. How does a Nissan dealership not know about it's own product ? I took my Nissan vehicle in because the inspection was due at the end of the month. The check engine light was on and I had to leave it with them for 2 days. I came back after 2 days and they charged me $ 657.99 for repairs. They stated that after I drive the vehicle 100 miles then they will put the sticker on. I went to work the next day and the check engine light came back on. I brought it back as they stated that they needed to reset the vehicle. I picked it up the next day and the check engine light came back on the next evening leaving work. I had to use UBER 6 times going back and forth to Milford Nissan. I brought it back and they ran diagnostics again and stated that I need a rebuilt transmission. Umm, why is there a different diagnostic reading this time ? I was told it would costs $5060.98 and they would deduct the previous $ 657.99 from the last visit. Really ? So the service manager states the first visit was like, "a tree branch of trying to solve the problem. " " If the first branch doesn't work then we work on the next branch. " Not with my wallet buddy. I then said that I will look elsewhere and asked them to just give me a rejection sticker. They started it and then refused to give it to me claiming my back brake lights were not working. Guys ! you just gave me my vehicle back twice to drive 100 miles before I get my inspection sticker but now you can't give me a rejection sticker ? I had to drive away with a rejected sticker. I was able to get it fixed elsewhere from a friend that knows a mechanic. Please stay away from Milford Nissan Service Center they will try to rob you blind !! BEWARE !!! read more

INTERESTED IN ELECTRIC CARS?? This is the Nissan dealership that you want to go to when purchasing the most affordable electric car on the market in 2019: the Nissan Leaf. I gladly travelled 40 miles from Arlington, MA to talk to New England's most knowledgeable EV nerd, Guy Bedau. Guy is patient and not pushy. He is happy to explain stuff twice, if needed. And he knows about all the incentives and details about the various trim levels. He got me a much better deal than any of the other dealerships offered because he sells more EVs than the other dealerships. Before Guy became an electric car salesperson, he sold hand-built bicycles. Guy Bedau really is doing all that he can to make this world a better place. Now it's your turn: GO ELECTRIC! read more

Buying experience was terrible. Procedures and policies are out of date and not customer focused. Sales person did not provide good service. When asked to work with someone else they forwarded me back to the same person. Finance person was the stereotypical type for pushing the extra warranty and spending on extras after numerous refusals. As someone who has purchased 7 cars from various dealerships, they rank the lowest in customer service. Their pricing and inventory were good. They did not try to listen and their people skills are lacking big time. I do not recommend Milford Nissan. read more

I love this dealership. The service department is top notch. The staff is pleasant and so helpful. Today I came in an hour before closing and was met with a smile and pleasant conversation. While waiting I remembered I needed a sticker and asked it that could be done also. Mike Kelly the service manager was very nice and even though at this point it was almost closing time he was able to have it handled. Highly recommend ! read more

Had to bring my car in for a few things. they told me about some recalls but did not push me to buy or fix those on the spot, which was nice. I stayed and waited for my car (not too long) and the staff were friendly and helpful throughout my wait read more

Amazing service. Got my oil changed here. In the mail, a week later, got 3 month free subscription to XM-Sirius Radio. They are taking appropriate COVID precautions. read more

My wife was treated with complete and utter disrespect there twice in a row. She's a stickler for people being upfront with her so she knows what she is dealing with, good or bad. She expects to be called when people say they will call and for things to happen by when she is told they will happen by These folks are terrible with phone calls and updates and it seems they are very unorganized. I've experienced that myself when I called to see if OEM wiper blade refills for my Nissan were available and was told yes, so I drove 6 miles there only to be told that they weren't and that I could, however, buy a new set of wiper blades ( not refills ) for over $40. Can you say bait and switch? In two attempts, they haven't taken care of the original issue with my wife's car - that the check engine light came on. First time they said it was the fuel pump - my wife was without a car for four days because they said it was difficult to get a new fuel pump ( really, for one of the most common cars on the road today, an Altima?) . Throughout that ordeal, we were given completely conflicting information from different people about the status of the vehicle, when it would be ready, and so forth. The second time, same issue a few months later, check engine light comes on again. We drop the car off Thursday night and are told it will be looked at by 10:30 the following day. My wife, mindful of her first experience, called in the early afternoon - car hadn't even been looked at. But we're told we will get a call with an update. None happens and we call again, at 3:30. We're told the car is being worked on and we'll get an update in 30 minutes. Of course that didn't happen either, what were we expecting? We call back shortly after 5:00 and they said they couldn't find the problem and can't look at the car again until Monday. And this after we told them my wife needed the car for a weekend job she was doing. Now, whether the car was actually looked at for any length of time or not, we don't know. We weren't going to go through this waiting game again and have since retrieved the car to bring it elsewhere. We can say with confidence that this dealership is terrible with communication. We had the issue from the very first day, the day she bought the car there, when everyone was blaming everyone else for all that went wrong that day with appointment times, bank approval and paperwork issues. Nothing is ever anyone's fault there, it seems. If you enjoy chaos, by all means come here. The only bright light in all this is that we actually got a decent apology from the service manager on duty. read more

My daughter bought a car a few years back from the Nissan dealership in Norwood. Tony, The general manager was amazing, Kind and Knowledgable. read more

Bought a vehicle here. Usual dealer BS Finance guy tried to jack me for a higher rate and told him I would get my own loan and then thru some finance miracle the rate came down 3% just like that. Usual doc fees with a big back end charge for nitro fill. A big up charge for them to fill the tires with nitrogen. Just a new racket for the dealer to score the consumer. Not sure why you can't just use air....oh probably because it is free.... Mediocre at best but one can never be surprised at how many ways a car dealer can find to screw you out of an extra 2-300 bucks when the deal is close to done I would not go back. There are a few good dealers out there that don't treat you like an idiot and this ain't one of them. read more

Our salesperson at this dealership was wonderful! However, the practice of having the finance guy come over to strong arm you to "close the deal" was unnecessary. We are buying a vehicle in the next couple of days, but not from these baboons. When we asked for marginally better terms he (manager/finance guy?) turned in an instant & became borderline insulting/demeaning. Slimy! read more

Not a good experience. No surprises here.... false advertising regarding "Huge Sales" and unwillingness to provide a fair deal on a trade. Typical, come on down and let us pressure you until you break dealer. I guess at least they had a shred of honesty when they told me they were not interested in my trade at all. Considering it is a low-mileage, 2.5 year old car in very good condition that didn't seem too intelligent, but I guess it was honest?!?! Not sure I have EVER heard an auto dealer say that before, but sometimes they never cease to amaze me. Would not provide any level of pricing detail via email. Pretty bad experience overall. Will not deal with them again. read more

This place needs a REAL Customer Service Department. The staff here are indifferent bordering rude. No greet. Attitude like you are bothering them. They did not complete service to satisfactory level, tried to overcharge me with no explanation then it took forever to find out why (their computer mistake - they said). Do not waste your time with these people. read more

Be very careful with financing. I was told certain warranties and coverage was included, only to find out they tried to add an additional $3k of coverage. Typical car salesman shady stuff. read more

Will never go back there again. I had an engine timing related fault code show up a couple of days before I was due to go in a long road trip and my regular (excellent) dealership had no available service appointments - because their service is excellent so they're in demand. Took it in to Milford Nissan and they didn't even bother to check the warranty status on the car - it was bought certified pre-owned and was still within the Nissan pre-owned warranty period. They charged me $150 for a fault code scan (should have been a no-charge item under the warranty) and wanted to charge me $600 for repair work but couldn't get the parts in stock before I had to leave on my trip. I took it in to my regular dealer when I got back from the trip, they ran the fault code check free with no questions and fixed the problem and also told me that Milford Nissan should have warned me that the car could possible stall unexpectedly until the problem was fixed. I think you can draw your own conclusions about what I think of their service. read more

Milford Nissan always goes above and beyond. I used to be hesitant to bring my car for service at dealerships because I thought they would price gouge me but I have never had this experience at Milford Nissan. I recently had four new tires mounted and aligned on my 2014 Altima. Their total cost was less than TownFair tire and other wholesale tire stores. I saved so much money that I added on a car detail. My car looks brand new. I couldn't be happier. read more

Just came home with a 2013 Nissan LEAF from Milford Nissan. Had a great experience there. Went by three times and asked A LOT of questions. Guy Bedau was super helpful and patient and if he didn't know the answer to a question would look it up or ask their LEAF tech. Did two test drives and on the second let us drive the car home to Framingham so we could get a sense of the range and whether I could get my bike in the back. read more

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If I can give this place zero stars I would so I brought a red outlander Mitsubishi 2016. Basically this company was doing some shady business. They put a car on there lot knowing that it has so many problems and they never even informed me about it. The only problem that they mention was about the steering wheel. So after I call them because I have called them yesterday and they told me that my car should've been ready today once I called them again today now they want to say that my car will be ready by Friday and I was like I had enough because you guys been doing some shady business by having my car for over a month and two days. I was like I'm hand the phone to my boyfriend to handle it, and thank God, I did because they was hiding information about how they've been working on the car for a whole year and they never told me that I was livid because why even put a car on the lot, knowing that the car had so many problems .they wanted to keep all that information under the dark and they wanted me to buy the car and then once I have the car they're gonna be like they're not responsible and that's the shady business that you guy needs to be careful from and the problem was that I had my car in there lot for a month and two days and then they have the nerves to tell me that the car will be done Friday. And they really have the audacity to complain about the rental car that they paying $50 per day. I never asked for the rental car and he was trying to play the victim toward my boyfriend. Thanks God I got a refund because this place was unacceptable. Be careful who you do business with because not all sellers/companies, has your best intentions. Thank God, I will find myself a good dealership that has my best interest. read more

Amazing customer service! Continued to follow up and made sure I loved my car and felt comfortable with the deal

I cannot say enough about this dealership. Every person on staff was friendly, helpful and great to work with. We made the trip from Quincy as we feel the customer service at the Quincy Nissan is lacking. Eric the manager and Jan our salesman were fantastic. Knowledge, considerate and just wonderful. Great spot to go and get great service and a great deal! read more

This place has the worst costumer service I've ever experienced. Tried charging three times the average charge for their service. Charged me a fee to look at my vehicle after it sat there for two weeks and then blocked it in when the tow truck came to get it even after they were paid in full for doing absolutely nothing but making my life miserable. I was warned not to go there by a number of people but stupidly did not listen. Never again. # Murdock is the most pleasant, manipulative shyster they have working there. read more

I went to this dealership knowing what I wanted. To be honest I was skeptical because of hearing horror stories of other car dealerships. This dealership was unlike the others. I worked with Monica, Tom, and Jim they were all very helpful, friendly and thorough. I felt confident that they were being honest with me and they didn't try to haggle me at all. It was very busy in the showroom and everyone worked as a great team to keep me happy. I was even introduced to the owner Jeff and the GSM John. This just proves they all work as a team and are very committed to their customers. To make things better I did get the car I wanted at the price I wanted. I even got what I wanted for my trade in. There were no surprises. I would recommend going here without a doubt. Go to Milford Nissan you wont regret it. read more

my girlfriend traded her car in but before the swap happened, her car was involved in a hit in run. the company worked with us to get everything figured out easily and smoothly read more

Great service at this dealer. Oil change and tire rotation was done quickly. Gm Tony is the best. Murdock and the service team were wonderful. read more

The internet sales person was the only thing good about this dealership. The salesman/sales manager are a joke!!!! One star is even to high of a rating. read more

Worse dealer ever, they will take full advantage of you if your a female! They do not explain anything, rude, and need a training a course on costumer service. Do not go here read more

Had a great Leaf buying experience with Guy Bedau. Milford Nissan takes the Leaf seriously and Guy is extremely knowledgable, helpful and very fair. Zero sales pressure. read more

We had Clay Holt. go see him. we never had a more pleasant car buying experience. down to earth guy and you never felt like you were being played. got us right where we wanted to be. if you leave a car dealership NOT feeling like you got screwed its a good thing. we tried this dealership last and we wont go anywhere else again. no high pressure. no games. all the way through financing. I am recommending this dealership to everyone that I know is looking for a car. read more