Needed a windshield replaced. They handled everything on the insurance side and got the OEM glass…read moreordered for me. When I came in to have the work performed, they started on time and finished a little over an hour later after estimating 1.5. Quality of the work was great, and they attached all my stickers and EZPass to the new windshield. Insurance paid so I'm not sure on the price/value but it was a simple, painless experience for me.

Outstanding service and quality! Prompt responses and clarity of their intensions... Scott and Nate…read moreare on top in their field!!

A little late in my review- but I just drove by and remembered I needed to do so because the…read moreexperience was so great and simple! I had literally just moved to MA from Texas and had my car shipped on a truck. Unfortunately, he damaged my bumper when unloading it. My sister in law recommended Milford Collision so I went there as I knew nothing in the area, and I'm so glad she did! They stayed true to their estimate as well as their timeline and were friendly throughout the process. When I picked up my car the interior had been cleaned and I was just so happy with the service. Thanks!!

Left my car at this place after a small front collision, needed a front bumper and other things,…read moretook this people almost 7 weeks to fix my car, lost the rental and had no car to go to work, excuse was that they couldn't find parts for it, but I kept receiving text messages that my car was 80% completed, the whole time the car was sitting outside and nothing was done to it, every time I went to see the shop manager and ask when my car was going to be done he was freaking rude and unprofessional, finally I get my car back and don't see any new parts except for the bumper that just fell off my car, yes, just fell off!!! And the freaking thing is actually broken, $8,000.00 paid by my insurance, and this is what I get.

My wife scheduled a service appointment three weeks ago for today between the hours of 12pm - 4pm…read more At 3:09pm, I received a call stating that they would have to reschedule and offered tomorrow for service. I explained how my wife had to take time off from work (Not get paid) and how it felt really inconsiderate that they called so late to cancel. We're not available tomorrow and no other remedies were offered. Super frustrated that we waited for three weeks to be cancelled last minute. UPDATE: We spoke with management from Al's Oil shortly after the mishap. They were understanding and responsive to our frustrations. They rescheduled quickly and effectively met our needs. Al's Oil made up for the misstep and then some. Very appreciative for their response.

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

I just moved to the Medway/Milford area. I researched to find a new auto repair shop I can rely on…read more Accurate came up with rave reviews so I dropped by to see them about a tire issue. The helped me resolve it in little time even though they were busy. Bernadette was absolutely amazing! She was so kind, knowledgeable, friendly, and caring. The cost was less than I expected. I am making them my official auto repair shop. I will be making all future appointments for my SUV care and maintenance from now on with Accurate Auto Care, as well as referring them to everyone I know.

I had a water pump fail on 495 N just as I approached exit 19. Luckily I made it down the exit and…read morestumbled upon this repair shop. It was 6:30 AM Bernadette arrived at 7AM and immediately helped me took my info and said they would do there best to take care of me today. They were very helpful, friendly and accommodating. I don't live in the area so I probably won't be back, but if I did I would definitely use them for auto service. Highly recommend!!

Friendly and honest service with quality work and fair pricing. If there not busy, they will…read moreprovide you with fast service while you wait. When they are busy, they will tell you when to come back, so you don't have to wait.

A great friendly place to get your car repaired. My brake lines rusted out on my 12 year old car. I…read morecalled Ray, dropped the car off, he fixed it the same day. He took the time to explain to me exactly what he replaced and what caused them to rust out (road salt), and the price was fair and honest. I highly recommend Ray's Automotive.

Excellent customer service. I can see why everyone I know buys cars at Mill St. Ed, Beth, and Jerry…read moreare very professional and knowledgeable. Great prices!

Rude encounter today with I assume was the owner. Asked what the cost of the car I wanted to buy…read morewould actually cost minus the trade in, he said he couldn't tell me. If you don't know what the car is going to cost, how can you make the decision to buy it? Really abusive and nasty man.