Amazing salon! Clean, sanitized and very welcoming!…read more Whenever we call Jason-- The front desk manager is always able to get me and my aunt in. The salon is clean, wonderful and friendly staff and always makes us feel welcomed! The gel polish they have are very trendy just like the ones I saw when I was back home in New York. We really like this place. I would re book if I'm intown! Call them and u won't regret it!

I will not be returning to Ovation Nail Salon and do not recommend it based on my experience…read more Over time, I had several issues that I tried to give them the benefit of the doubt on, but they were never properly addressed. I reported a nail fungus once after a visit. This led to me taking off my nails that I've had done for seven years with no problem, and I haven't done them again since. They didn't seem to care and they didn't offer any remedy or attempt to make it right with me. Separately, I reported rude treatment on two different occasions. Kelley and Haley in particular were extremely rude and unprofessional in their interactions with me, which made the experience especially unpleasant. After the second time I was treated rudely, I finally requested a discount and acknowledgment of responsibility. At that point, they refused. That was the last time I went back, as I felt they had multiple opportunities to make things right and chose not to. Beyond that, the overall customer experience has been disappointing. There is no added hospitality--no water or complimentary drinks--so the environment feels very basic rather than welcoming or premium. other salons feel more premium, and they roll out the red carpet for their clients sometimes with champagne or other beverages. At this place, I've never even offered Water; not once. In terms of staff, Jason is professional in communication, but concerns raised to him did not appear to be addressed. Kenny and Kevin are friendly, but friendliness alone does not make up for unresolved service issues and my prior experience with nail health concerns. I also want to note that another family member had already stopped going months before I did, which in hindsight I should have paid more attention to. Overall, after giving them multiple chances, I feel the level of service and accountability is not where it should be, and I will not be returning.

Service was 100 out of 10 Quality of service was 10/10…read moreNail color selection 10/10 Cleanliness 10/10 But their pricing...I hate to say, this is the most I've ever spent on 2 gel Manis & 2 gel pedis. To the point the total made me audibly gasp. That is the only draw back I can say for Nail Boutique, is they are expensive and don't post their pricing so the shock at checkout is real. However the staff are so friendly, they went above and beyond for us. Took great care and did beautiful work. But be prepared to open that wallet because it is very true, you get what you pay for. All in all, a beautiful splurge and were very well taken care of. Thanks!

Stopped in on a whim on New Year's Eve. Received the best gel mani and pedi I've had in 10 years!…read moreSo pleasantly surprised! Amazing customer service, products and experience. Truly a hidden gem. Highly recommend

I walked in when the salon opened, first visit as I am from out of town but visiting my mom who now…read morelives in Scottsdale. The gentleman - Tai - who did my pedicure and hard gel manicure (with tips) was wonderful. I highly recommend him. Very clean salon and great customer service.

Usually my go-to place for nails, but not so sure anymore. I asked to have my gel x nails removed,…read moreand the lady who did my nails made me feel bad about it & did not do it correctly. She simply buffed them down & did not soak them or anything (she buffed them down to where it started burning my nails and then made fun of me because I said it hurt.) I did not know that you were supposed to soak them off until later when my nails literally started falling off which hurts pretty bad. I feel taken advantage of since I trusted them & gave a tip. very upsetting experience and probably won't be going back. I say probably because I usually see Amy or Emily who are much more enjoyable than the lady who did them this time. Edit: thank you for clarifying the miscommunication between me and June. I will be back again soon. I appreciate you taking the time to respond and help fix things!

Do not come to this place! That's too bad because they are in great location and it looks good when…read moreyou inter the front door. But they are not good at all. They are expensive because of location but services are horrible. I did pedicures are sns dip. She did not do it right. I ask the front desk told him that she didn't do it right and it was so then and the collar was like yellow. He said I should just go and if I don't like few days later I can come back they will redo it. The next day my nails cracked while I was doing regular house chores. I then came back and ask them to fix and do it right but they said they didn't have time, but yet they took 6 people new clients while I waited there. They only wanted to work on first client. Don't waste your time and money here. Quality is horrible and service is even worse. Everyone from the owner is rude. Never again. I'm going to pay someone else to redo it. Unfortunately but I'm calling my credit card to refund my money because it's not right to pay them sucky job.

Had a wonderful experience here! Kind and welcoming staff. I had a spa pedicure with paraffin wax…read more They have over a 1,000 nail polish colors and all types of polish!! They have PLENTY of foot spas so you could easily host a pedicure party here! I will be back!

Wife went, they have reasonable prices. Super clean facility and nice staff. We will be back in the…read morefuture

I had dip nails done by Jenny. She did a fantastic job! The salon is clean. The staff is friendly…read moreand they have lots of colors to choose from. I will definitely be back.

After moving to Scottsdale almost 3 years ago, I have finally found a place that does my nails…read moreperfectly! T is the Best!!!

Getting my nails here is fine. Getting a pedicure not so…read moregreat. I've had 5 or 6 pedicures here... never a great job. Totally overcharged this time for the worst pedicure.

I love Vivian. She does such a professional job and makes sure my nails are exactly what I want…read moreevery time. I love how she considers my wants and doesn't try to upsell. She just does the job I ask for. The salon is clean and they always bring me a bottle of water. I got a pedicure for the first time today in addition to my manicure at hey gave a discount since I did two services. Will continue to go back to Vivian at Gloss and Feathers

Booking was a breeze - I did everything online and it synced right to my calendar (love that!)…read more Definitely book in advance though, because this place gets busy! I also love that they offer dazzle dry (totally worth the small extra $). Super convenient setup too--there's a bathroom inside and plenty of parking, which is always a win. I got the mani/pedi with dazzle dry, and even though I forgot my nail tech's name, she absolutely was great! She really listened to what I wanted and delivered perfectly! Safe to say I'll definitely be coming back. Already looking forward to my next visit

My wife and I have been going for 10+ years. So clean, everyone is so nice! Excellent services!…read more Highly recommend them!

Love this salon!!! Very good nail technicians. I recommend for anyone looking for custom looks.read more

Came into town on a Thursday afternoon, and was able to get in with a lovely nail tech named, Ruby…read more She was polite, and although I started out thinking I was going to do a French manicure (for a photo shoot the next day) she did a very nice job with a gel manicure. (Clean and shiny!) I typically don't care for gel or dip because it's just a little too thick, but Ruby took care to make sure the gel was done thin-ly, and my nails turned out beautifully. Mind you, I was not looking for anything dramatic. Something very simple and clean. Great success. I will definitely be back.

Update: they cut my toe in the corner during the pedicure, and now it's infected just a couple…read morehours later! Will not go back! The ladies who did my nails today were wonderful. They were friendly, helpful, and precise with their high quality work. I got the gel pedicure #3 and dip powder nails with designs. I know I am not the easiest customer, so I appreciate all the advice and positive vibes. I wish I could afford to give them a bigger tip. They are amazing!

Sweet, classy, and full of charm. These dainty polka dots make the perfect finishing touch!read more

This salon gave me the best mani/pedi that I have had in years. I hate Yelp because they have only…read moreold reviews that don't reflect the service received under new management.