Their milkshakes are great, never had anything that wasn't amazing. service is always good, everyone is very friendly. recently went there for their 2nd anniversary, will definitely be back. read more

I really wanted a milkshake after a bad day, and I was happy to see that MilkShake Factory is open until 10 p.m.! It's cold out now, so it wasn't very busy. There's plenty of space inside to sit and enjoy your food/drinks, and it seems like there are several community events held here based on the flyers I saw (Easter Bunny, Speed Friending, etc.). There's even a private event space that's available for rent. We were greeted soon after we arrived and had a chance to look around. We ordered the Bananas Foster and Caramel Toffee Cappuccino shakes. I was very impressed with the time and care that was put into our shakes; they were picture perfect, and they tasted amazing! I'll definitely keep this place in mind when I want a treat in the future. read more

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If you like real milkshakes and homemade chocolate, put this place on your list. I was looking for a restaurant for lunch, the night before a long day's drive. After giving it some thought- I decided a milkshake for lunch might be worthwhile taste treat. I was disappointed at first when I arrived, since the menu did not offer a classic Black and White or a coffee option. Luckily I mentioned this to the counter person and she said she could create something special to suit my request. They offer an Oreo, coffee, chocolate caramel which was a top notch treat. I was also able to score a few special chocolate flavor slabs, for my family and various covered pretzels for my office mates. - yum! read more

Came here for a Yelp event and returned another time because the employees were so friendly and the milkshakes were amazing (and the chocolate bark)!! It's true that their chocolate is of high quality! There is just something different about the taste. I ordered a small non-dairy chocolate milkshake and it tasted sooo good! It is similar to a Wendy's frosty but better because it had tiny chocolate chunks within. I also appreciate that they have non dairy options so my stomach doesn't punish me for enjoying a milkshake :0p There is lots of seating inside and had a great time catching up with my friend! read more

MilkShake Factory Ann Arbor - A non dairy sticker to confirm it's safe to drink for lactose sensitive! - Desserts Near Me - Ann Arbor, Michigan

I recommend!! The goodies here are delicious. The milk chocolate bark melts in your mouth and I miss it already. The milkshakes are thick and creamy. There were actual strawberries in my strawberry milkshake which was a pleasant surprise! Every Thursday there's a happy hour from 4-6pm where you can get a $5 classic shake! I also learned that they have a party room in the back where you can reserve it and make chocolate bark with a group! The staff are so friendly and helpful! The bathrooms are well kept and so is the seating area. For a handicapped person, there are certain areas that may be difficult to navigate (the line for service and the bathroom). read more

MilkShake Factory Ann Arbor - Interior - Desserts Near Me - Ann Arbor, Michigan

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What a wonderful experience we had tonight thank you to the Milkshake Factory in Ann Arbor. They hosted the Yelp event this evening. We had a small tour, make our own chocolate barks, and tasted milkshakes. They even had dairy free. Now keep in mind that the sore was open the entire time we were there. The service was beyond excellent. The ambiance inside reminded me of an old time ice cream shop. The decor on the walls was great. If you are tired of the birthday parties at the pizza shop etc, consider having your party at the milkshake party there is a private party room. I will definitely be back. Can't wait to eat the chocolate covered strawberries. Thank you @yelpdetroit for the invite. read more

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I love this place!! It's my first visit and I am in ! I had the pleasure of making my own chocolate bar and tasting a milkshake flight. We made our bars and had a fantastic time! The options available to personalize our bars were plentiful! This was so much fun! While our bars were setting we had a vanilla, strawberry, and chocolate shake "tasting". The vanilla and strawberry were my favorites! I can't wait to return when I'm in the area! The owners shared the history of their business and their presence in the states. They were very welcoming and made our visit extra special! The manager was also very friendly, welcoming, and helpful. The space is open, spacious, and well lit! read more

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I love the idea of Milk Shake Factory. It's a fun concept. I would love to hold a birthday party here for my candy-loving nephew. I visited recently for the first time to take advantage of their fabulous deal for a free shake for your birthday (if you're signed up with their rewards program). Being a lover of both raspberries and dark chocolate, I selected the raspberry truffle shake. It's a very deluxe shake topped with a chocolate bar. I enjoyed the shake, but it was loaded with mini chocolate chips and I didn't enjoy the texture of the chips after a while so I would probably omit the chips or select a different flavor next time. I'd also be interested in trying one of the chocolate barks on a future occasion. read more

MilkShake Factory Ann Arbor - Raspberry truffle shake - Desserts Near Me - Ann Arbor, Michigan

We were really excited to try Milkshake Factory but overall we were disappointed in the flavor. The customer service was great! Friendly and fast and the store was clean and inviting. There really wasn't much flavor at all to the peanut butter brownie shake and the bits of brownie that were in it were just flavorless and crunchy. I didn't even know what it was at first because it lacked so much flavor and I couldn't really sense any peanut butter either. The cookie jar Shake was better than the peanut butter brownie for sure but still wasn't great. Very minimal flavor in that one as well. Overall the texture of the shakes were fantastic but the flavor was HEAVILY lacking. The presentation was also beautiful. Overall just disappointed and we wouldn't come back for shakes. I'd come back to try out some of their chocolate selection that they have, though. That looked good but we didn't get any on this trip. read more

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The staff was so friendly here and even let me sample chocolate (I didn't even ask to) I tried the dubai chocolate bars and the toffee milkshake. It was very good. I will be back to try something new . Only negative feedback is the music is to loud and you can barely hear the person standing next to you let alone the person calling the name of the order read more

MilkShake Factory Ann Arbor - Caramel Toffee Cappuccino and dubai chocolate bars - Desserts Near Me - Ann Arbor, Michigan

Milkshake Factory is the perfect place to go for milkshakes and chocolate bark. While passing by, the name alone made me want to come in, but knowing that the classic milkshakes were $5 from 4-8pm was a true selling point. I had the cookies and cream milkshake and it was fantastic! It was creamy, not too thick and had an incredible flavor. The bark looked so delicious that I had to order some. The staff was very friendly and I was able to have a free sample. That bark melted in my mouth! I bought the cookies and cream/brownie bark and it was some of the best that I had ever had. I also purchased three more since they were 3 for $10. I hope to visit again when I am in the area. read more

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Wow, this place is a welcome addition to A2! I really appreciate the location as it's directly on my commute. Parking is easy and the vibe is casual. The staff was very friendly and welcoming. I had a awesome caramel pretzel shake that was really sweet and delicious. I will be back! read more

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Came here on a Tuesday evening and it was pretty busy. I think there was some sort of fundraiser going on so not sure if this is usual. It was worth the wait. Shakes were delicious. I had the chocolate cake shake. It is pretty sweet but that is expected when you order this flavor. It even came with a cake pop. My husband had strawberry. My daughter had the chocolate dipped strawberry. It is pretty pricey. $33 with tip for 3 shakes. This is a place we will come back to as a once in a while treat. You can have your shake inside as they have tables available but we took ours to go. There were some tables outside too. The staff was very friendly. read more

MilkShake Factory Ann Arbor - Chocolate cake shake - Desserts Near Me - Ann Arbor, Michigan

This place was an afterthought after eating spicy Korean food next door. Perfect pairing! I actually came here 2 days in a row because the shakes are so great! It's a Very clean, modern and spacious spot with excellent service and even a rewards program. I got the dairy free chocolate and peanut butter shakes. Fab! I'll definitely return to try the other flavors. read more

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My first time coming to the MilkShake Factory. Given that milkshakes are the primary item sold, one would think they would be pretty good. Yes, they do deliver on there milkshakes, these milkshakes are a touch above your standard milkshakes. The strawberry pretzel milkshake was advertised as their special so they may not have this one all the time. The strawberry had the perfect amount of tart and the salt from the pretzel enhances the strawberries. The confetti cupcake milkshake was pretty good as well taste lots sprinkled and frosting in the milkshake. The classic Oreo shake was solid for $6.75. Each shake is 16oz and the rest of the space is filled with whip cream or other toppings depending on the shake you choose. The strawberry shake was steep at $9.95 and the cupcake confetti was $8.75, so not the cheapest option, can't say I would come here regularly, but when I want to treat myself and the kids would definitely consider coming here. They do have a special happy hour on Thursday from 4-6pm all classic shakes are $5 so this would include the oreo, but not the other two shakes, I ordered. read more

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Stopped by this cute milkshake shop in Ann Arbor. For me, milkshakes are hit or miss. But this place was pleasantly surprising. It's in the west age shopping plaza so there is plenty of parking. It was very clean inside with lots of tables to sit at. I got the chocolate dipped Strawberry shake and it was absolutely delicious. There wasn't too much syrup, it was great ratio of everything. It even had little chocolate chips in it. I will definitely be back for another one. Sooooo good!!!!! The read more

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This place is incredible! It's a new spot next to Tous les Jours, and has a gorgeous interior. I was warmly greeted and asked if I had any questions and what I was in the mood for. I asked for the dairy free options, which she said a lot of the menu could be modified for dairy free. My order was quickly made, and delicious! I will definitely be back. read more

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One thing I love in life is a good milkshake! And Milkshake Factory does theirs right!! I've already been to their cute shop a few times and am always impressed by their welcoming and quick service! I don't go too wild with milkshakes and tend to stick to the classics and I have to say their vanilla shake is perfect! The texture is just right and the whipped cream really adds to flavor! The decor is super cute inside and they have tons of seating. Definitely becoming a frequent go to! read more

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This place is very clean! The staff were helpful and kind to our group of 3! Service was quick and efficient. The milkshakes are thick and creamy with lots of extras in them! They are just the right size at 16 oz. Nearly a sugar overload, yet ohhh so delicious!! The chocolate bark was scrumptous! I would come in for the bark again without hesitation. read more

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Super clean environment, very friendly staff and exquisite treats! I came in for the Yelp Elite event with my little boy and was immediately impressed. The storefront is bright and in a very bustling strip mall. I ordered a Chocolatier for my son and a Raspberry and Cream shake for myself. His was every bit as chocolatey as you could imagine, with fudge and chocolate chips spun into the shake. Mine was refined with a fresh raspberry puree and whipped cream. It was delightful. For around $10 they offer a nice serving but the quality is what really shines through. They had some other non-milkshake sweets that we didn't try but everything looked enticing. I totally recommend a visit to the MSF. If nothing less than for a tasty reconnaissance mission for a midday treat! read more

Amazing milkshake! Looks like they use real strawberries as well and not too sweet. Plenty of seats indoors and out. Service was quick. read more

MilkShake Factory Ann Arbor - Strawberry - Desserts Near Me - Ann Arbor, Michigan

Pros: Service was nice and folks were kind. We all enjoyed one bite of the marshmallow s'more on a stick, chocolate covered pretzel was nice. Cons: Raspberry cream shake was too sweet for my daughter and the rest of us. We just tossed it. Water machine was empty so we had to go in the bathroom to fill a cup. Maybe our palette is not used to such high sweetness. I'm am a real chocoholic though. Meh read more

This place is pristine! Staff are so kind--I was greeted with free samples. I chose the chocolate strawberry milkshake, and it was so good!! The flavor was perfect, and the crunchy chocolate bits added the perfect texture. I will 100% come back! read more

My biggest take away was that it was a very clean efficiently ran business! The menu was very easy to read, she made ordering very simple and the dairy free cookies and cream shake was absolutely amazing! I would gladly drive back out to have a dairy free shake again! My son even thoroughly enjoyed! read more

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These are hands down the best milkshakes I've ever had - and I like to think that I am a milkshake and malt connoisseur. I got the peanut butter brownie shake and my wife got the cookie dough shake (my MIL got the chocolate raspberry but I didn't try it). They put a lot of toppings into the shake so it's not just all ice cream. The topping ingredients and ice cream they use are really high quality - well worth the price for a well-made treat. The service was excellent and the inside is very clean. read more

MilkShake Factory Ann Arbor - Peanut butter brownie shake and Chocolate Raspberry shake - Desserts Near Me - Ann Arbor, Michigan

I've been dying to try this place since they opened in Ann Arbor. I had very high expectations. And they were met!! We got the cookie jar (dairy free) and the peanut butter brownie. Both were AMAZING!!! You can tell they use high quality ingredients. I was so surprised by how tasty the dairy free shake was! You couldn't even tell the difference and usually you really can. Now... is it worth it? Yeah, maybe as a treat for special occasions. But I certainly won't be coming here often. I just think it is SO expensive for the quantity you get. The DF shake was $13 instead of the normal $11 because of the DF up charges. That's just wild to me for how small the shakes are. Their marketing team does a great job sizing up the shakes on ads lol. read more

So many options but went with a strawberry shake with pretzel pieces and it didn't disappoint! The service was above and beyond and the shake was exceptional! Was happy to see they offer df options for the friends with sensitivities! read more

Really great milkshakes with awesome variety. We love that they have dairy free. Their chocolate is good too!

We got the vegan dairy free cookies and cream milkshake. We were very impressed! Very delicious and the staff were kind. Very clean place too! We will be coming back. read more

What a delicious fun spot for the family to enjoy! My kids love this special treat so much - so much to choose from. Great spot after the pool or getting books and bagels nearby. Thanks for coming to A2! read more

Always come in minutes before closing and we're still greeted with kindness and a positive attitude. Great place, really nice workers, and great sundaes! read more

Came for the first time and tried their limited time pumpkin pie milkshake. The milkshake itself was good - well blended, light and not too sweet, and with textured pieces of maybe wafer with each sip. The milkshakes each take quite a few minutes to make once ordered. We also got their chocolate covered strawberries which were fine but not really worth it at nearly $9 for a handful of strawberries. read more

Great atmosphere, friendly staff, delicious shakes! My favorite is the cookies and cream dairy free shake!

excellent shakes with wide variety of flavors. also have dairy free and an allergy station for gluten free and peanut free. my favorite is the classic chocolate shake. read more

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This place is dangerously good. You can get a classic shake that calls back to those diner milkshakes that come with the silver cup on the side for the "extra" (you know exactly what I'm talking about) or you can spice it up with some of their elevated creations for an indulgent dessert. The dairy-free milkshakes were a revelation, and the chocolates are super snackable. The staff work hard, look like they're having fun, and take care of the whole family in this neighborhood sweets shop. Highly recommend! read more

MilkShake Factory Ann Arbor - This is the first and best shot I could take of my caramel toffee cappuccino shake because my first sip was THAT good - Desserts Near Me - Ann Arbor, Michigan

Great place for dessert! The staff was wonderful and the shakes were even better. I'm normally not a big chocolate fan, but I'm obsessed with their chocolate bark flavors. read more

Dairy Free Options!!! Woohoo! Great, big and clean space with sweet staff. Milkshakes are great - tons of fun options and I appreciate that the non dairy flavors are robust (cookies & cream, peanut butter, chocolate, strawberry, etc) and you can add toppings. Many indulgent full dairy flavors and they sell different chocolate barks and dipped pretzels, etc. we are excited to have it near us. Big parking lot with ample free parking which is always a plus! read more

Best shakes I've ever had, and the Non-Dairy shakes are freaking amazing! Can't even tell the difference from the regular. Not to mention their homemade chocolate barks.... wow! Don't walk but run to go try it all. read more

Very fast, very good milkshake, very nice employees, maybe the volume is a little low for the price, but everything is overall great.

Best desert in town! The shakes are so good they are addictive! The staff working are super friendly and the shakes, which are handmade, are made quickly. read more