If I can give zero I would! BE AWARE OF THIS SHOP! I took my 1998 Toyota Camry to California Auto…read moreCenter in Millbrae for an oil change on March 17, 2026. Shortly after the service, my car began leaking oil significantly. Within days, the engine started producing smoke. I had the vehicle inspected by another mechanic, who found that an INCORRECT oil filter had been installed. This improper installation led to oil loss and further engine damage. Prior to this service, I did not have any visible oil leaks (no oil on the ground, no smoke). When I contacted the shop, they denied responsibility and only referred to a "pre-existing leak," without addressing the incorrect oil filter installation at all. They also stopped responding after I provided this information. I have since filed a complaint with the California Bureau of Automotive Repair (BAR) and am providing documentation and evidence. I recommend being very cautious when considering this shop. THEY ALSO mixed up my service records with a completely different vehicle I owned in the past, which raised concerns about their accuracy!

I called them around 10am on Fri Jan 2 for a wheel alignment. They were super busy, as I was told,…read morebut could squeeze me in at noon. I had called over a dozen tire places for a wheel alignment and all were too busy to take me. I showed up exactly at noon, had lunch across the street, and got a text that my car was done at 12:45pm. They have a spacious and clean waiting room and what looks to be a well kept garage area. I was completely happy with the fast turn-around and being squeezed in last minute. I also asked if they had time for an oil change, but they weren't able to accomodate me today. Bummer.

I'm so lucky this place is so close to my home. Every time I come in, I am greeted by the friendly…read morestaff and I am in and out pretty quick. This time there was nobody ahead of me, gave them the car and went inside into the waiting room. While I was in the waiting room, I ate my lunch, watch TV and caught up on my emails. Before I knew it, the tech called me over, explained what they did and I was out the door. I think I was in and out in about 15 to 20 minutes. Keep up the good work guys. Also! A few weeks back, I'll set my girlfriend in with her 74 Buick. It took really good care of her and she was super happy.

Chanel, Jack and everyone who works at this shop location a Huge Thank you for always Being…read moreWelcoming and so efficient!!! This is why I rated "5" star reviews again and again. :)

I had been putting off getting my oil changed because it cost so much at the Acura dealership…read more Since it's a new car, I generally like to have it serviced by the dealer. That said, I realized last week that it's no longer under warranty, so I didn't need to take it to the dealer. So, I took it where I used to take my old truck for oil changes after it went out of warranty. Little has changed. When I pulled up, I was met by Salvador. He was detailed, thorough and very professional. Everything he told me or explained to me was well polished and practiced. That said, it didn't feel disingenuous. When he walked me through checking my indicators, he was very clear and concise. But, he was also very polished. It's clear he does it a lot AND practices. The next employee that worked with me was Meily and she was every bit as professional and polite as Salvador. With each item she went through with me, she was really good at the presentation and word choice. Even when she told me they couldn't change my air filter (they didn't have one in stock), she did it professionally. She even offered for them to order one and have me come back for a quick installation. Lastly, the whole team worked in tandem to service my car in what appeared to be a choreographed performance. It's a garage, so to speak, so I know it wasn't. But, it sure looked like it was. In all, it took 20 minutes to get my oil changed...so, yeah...it was a Jiffy Lube!!! Now that my Acura is out of warranty, I will use these folks going forward for my service upkeep needs. You should check them out as well!!!

Went to Jiffy Lube for an oil change and was told my coolant was low and that I needed to buy more…read moreimmediately. They suggested I go to O'Reilly Auto Parts. When I got there, the staff checked my coolant level and told me it was completely fine and did not need any added coolant at all. That honestly made me question whether I could trust the recommendations I was given in the first place. If they weren't truthful about the coolant, how do I know the oil change was even done properly? Really disappointing experience and it felt like an unnecessary upsell attempt.

Called for an appointment and took the car in for an alignment. The staff were proffessional…read morecurteous friendly. Tony took the time to show me and explain why the service was needed. The experience was great prompt service and done right.

These guys are the BEST. I've been going to them for almost 2 decades and at each visit I receive…read morepolite, professional service and a fair price. A couple of times I had questions about a problem, which they were able to diagnose and quickly fix - at no charge!

I've been here before, but this visit completely solidified my 5-star opinion. I had a nail in my…read moretire and first called a shop down the street that usually fixes this for free, but they had no appointments available--and even the last time I had an appointment there, I still waited nearly an hour. I called around and got quoted $50 elsewhere, then called this shop and they quoted me only $25 and said it would take about 10 minutes. I pulled up and was literally in and out in 5 minutes. I honestly couldn't believe it. Fast, fair, efficient, and amazing service. They saved me time, money, and a huge headache. This is definitely my go-to spot now. A million thanks to Salvador and his team!

I was in need of an oil change in the area and found Vital Auto Service. Salvador is truly a good…read moreguy and nice. I called and got a price and went in for oil change. On a Friday at noon, it was done quickly with fair prices. Definitely will be back for my future oil changes and routine maintenance. Glad to support a local owned business.

Just here to tell you how pleased I am with the service I got from these guys about a week ago. I…read morecan tell they stay busy and I know why - their customer service was great, very straight forward, and easy. I went in for a smog check as a walk in, keep in mind I was there early morning & it was done within 15 minutes. Thanks so much!

I used to bring my car here for an oil check, because they had a coupon in the blue envelope of…read moreoffers from local businesses. Their price was the same as others in the area ($39.95, which it still says on their website on 2/19/26), but they also would include a tire rotation, which no other service station did. Good value! Also, one time I brought it in for a "check engine" problem, and the guy checked it quickly for me by just readjusting the gas cap. Took only five minutes and said it was free. My experience was several years ago, maybe more than 10 years ago. I don't know if they have different management now or if the offers are the same now.

I was passing through the Bay Area when I had my vehicle had a headlight issue. I stopped at a…read morelocal gas station and inquired about a reliable mechanic in the area. They recommended Lou's Auto Repair. Let me tell you I'm beyond grateful for their recommendation. I found Lou to be every bit the man they described him to be. Honesty, reliable & trustworthy!! Lou took a look at the headlight issue, quoted me a price, and went to work. I found his work to be above and beyond what was expected. He even took care of a little loose fender issue for me without even being asked to do so. It's the little attention to details sometimes that tips the scale from an average experience turn into a fantastic one!! I too now will always recommend Lou's in Burlingame for all your automotive needs!! Thanks Lou!!

Lou is a business I can trust to be honest, affordable, hard working, and reliable!! This guy lets…read morehis reputation do the talking. I previously went to another auto repair who listed several issues (engine oil, brake belt, leaking water coolant, replace filters, tires, etc). I definitely needed serious repairs done. The previous shop quoted me $3k including labor. I asked around and was recommended Lou's. I called 730am and he called me back 15 mins later and welcomed me to bring the car by for a free inspection. He said the previous shop was correct in their assessment. I did need all those repairs but a couple could wait until my next oil change or in 5000 miles. He also said I could go to Costco to get my tires done (a place that referred business elsewhere def means he's looking out for customers!!). He quoted me $1696 including labor!!! I was shocked and grateful for his honest quote. I was able to leave the car and pick it up at the end of the day. They also test drove it on the streets and freeway to make sure everything was solid. I cannot rave enough about Lou's. I trust him and his crew 1000%. He made a life customer.

Team at Firestone Complete Auto Care in Millbrae, I just…read morewanted to say a big thank you for the excellent customer service I received during my recent visit. From the friendly and helpful staff at the counter to the thorough vehicle service, everything was truly 5-star quality. You made the whole experience smooth, professional, and stress-free. I really appreciate it; I will definitely be back & recommend to family & friends! My favorite service with Firestone is the Lifetime Alignment package for about $219.00 minus the $20 discount coupon. Thank you so kindly for all that you guys do for our vehicles.

On April 26th, 2026 -- My family and I are currently waiting in the lobby for our car to be done…read more We requested for an alignment service. Me being an observant person (yes I'm still using my phone going on social media and watching videos and what not) I'm also listening and being aware of what's going on around me. I listen and noticed that the African American Man (wearing all black) short hair with cornrow braids on his head is very rude the way he talks to his employees. He is the opening manager named Darrence. I absolutely do not like the way he treats his employees. He yells at them and gives them attitude which is unacceptable and definitely looks very uncomfortable place to work at. He must be coached on the way he speaks to his employees. I understand that the employees make minor mistakes, but there's no need to talk to them the way that Darrence did. Victor (older Asian male) helped us out and was wonderful. He had excellent customer service and it was very knowledgeable. He was quick on his feet and provided outstanding customer service. We do appreciate Victor for all he does. Thank you for your hard work, attentiveness, kindness, and knowledge Victor, you deserve a raise.

I've been coming to D & J fixing my car over 25 years before Christy took over the place. Everybody…read moreis professional and they fixed my car so well. I'm currently driving my Hyundai Elantra N-line & beemer 330i in the past. I'm still coming back whenever my car gets a light popped up. Keep up your good work D & J

This is in response to the business owner accusing me of "wanting a discount or free service"…read more I was not asking for a discount OR service. My ACDelco battery that I bought from D&J died after a year. The battery has a 30 month replacement warranty from ACDelco. I was asking for the receipt for the battery so I can have ACDelco or GM do a warranty replacement myself. I was going to do all of this myself. Attached a photo of the battery that was giving low voltage. Serial #05089 Battery Build Code G053R (Gold, May, 2023) As you can see from my previous post, I posted the battery issue on June 14th, 2024 for a battery that has a giant "30 MONTHS" on it. Pretty unbelievable response.

I stop here for gas when my job takes me into Burlingame at night. Gas prices are fair compared to…read moreother parts of the bay area. I never used the smog check services. But on Aug 4, I saw at least 3 pumps out of order. Seems like alot for a small station. Station is pretty clean. I see the night cashier outside sweeping at 10pm.

Manny helped me with the smog test and completed in 20 minutes. Everything went smoothly and…read morequickly. Will definitely be back for other smog tests.