This store is the reason why you should always shop local instead of chains. Excellent products,…read moreexcellent service and excellent installation. They are knowledgeable, honest, reasonably priced and easy to deal with. They have integrity. They do not try to up sell or sell something you really don't need. We have bought both carpet and vinyl floors from Northern for many years in several homes, and most recently in the past month. Once again, it was a great experience and great outcome.

If anyone remembers working with Jim, this is definitely not Jim's Northern Floor Covering…read more I asked Natasha for names of customers willing to talk about their experiences with the company.( I'm spending $5000.00 now and another $3000.00 in a month from now.) She said she never heard of people doing that. I've received lists like these from vendors and contractors who have done renovation work in my home and apartment. She also told me the company did at least four jobs in my complex over the past year. So, I asked Natasha again for a list, and she said those lists I've gotten were probably of relatives not actual customers. I told her the same could be said about GOOGLE reviews. At that point she decided she no longer wanted to do business with me. If the company did work in my complex there would be proof of insurance on file. Instead, when I asked her if she looked over the insurance requirements, she said her lawyers were handling it. Why would they be duplicating their efforts , if the company had already worked in my complex? Questionable credibility. I'm so relieved I didn't leave a deposit

I have used Brian and Phil for the last 20+ years for home and business. They are both very…read moreknowledgeable and accommodating. I highly recommend them.

As soon as we walked into Floors Unlimited we were greeted by Phil. He was so informative he made…read moreyou want to purchase floors. He listened to our needs and gave us several options for our upstairs floors. It was a pleasure to deal with Phil. Phil scheduled an awesome crew to install our new floors. They were very knowledgeable and worked hard. We were concerned about the top step and Phil even stopped by to check and see that we were happy.....Unbelievable I had no doubt that Jaime and Rudy would do an excellent job. Great team Couldn't be happier. Thank you so much Rudy and Jaime. Phil you are the best.

Wide variety of carpets. Staff are knowledgeable, helpful and courteous. Highly recommend.read more

This was my first experience with Harry Katz and I was very pleased. Rick was very helpful and…read morepatient in finding the right carpet. From sales to installation, all went smoothly. The installation team was neat from start to finish and did a great job.

Carol and Nancy were amazing to work with! They helped us make the right choice for our project…read more Prices were reasonable and we are so happy with the result!

Nancy is extremely knowledgeable and a true pleasure to work with. As an architect and a…read moreconstruction manager, I deal with so many different vendors so you learn very quickly who knows and cares and who doesn't know or care. Nancy and Carol hit the mark 100% spot on ‼

We've been working with Class for years at our home in Seaford. They've done our kitchen, bathroom,…read morewood floor refinishing, carpeting, painting, moldings, and a number of other projects along the way. What we appreciate most is that they stand behind their work. If anything ever needs attention, they come back and take care of it. Kevin, Robert, Wilson and the whole team have always been easy to work with and have consistently gone above and beyond for us. Very happy with everything they've done and would gladly recommend them to anyone looking for quality remodeling work.

Excellent job installing carpet on three sets of stairs at my home. Everything was installed…read morequickly with a great end result. They also have very fair prices. I would definitely recommend checking them out if you're in the market.

I was torn between giving Amore a two or three star review, because our floors are done and mostly…read morelook good. I decided to go with a two star review, however, because of the incredible stress this experience caused my husband and I. I literally had to get a prescription for insomnia pills mid-way through this job because I was so stressed that I could not sleep. Jim and his crew came highly recommended by our furniture maker, which is why we decided to hire them. But from the first day on the job, things began going very wrong. Here are some highlights: This was a job that we were told would take 4.5 days. Instead, it took SEVEN WEEKS. Jim did not order the proper amount of wood, so we had to stop the job midway through to wait on more wood to arrive while we meanwhile had a big concrete hole in our kitchen. He also neglected to order base molding ahead of time, which caused further delays. When the base molding finally arrived, it was too thick for our space - it hangs over the door frames and looks awful. We wound up just accepting it because we were so worn down that we just wanted everything to be over. On the first day of the job, a manager on Jim's crew wrongly told us we had bed begs, costing us a day of lost work while we freaked out, plus $300 for a bed-bug sniffing dog. We did not have bed bugs. This was a truly awful experience. Jim was not present to oversee the work, and the Brazilian crew who did the demo and floor install were very sloppy. They damaged and scratched our walls, the repair for which Jim originally wanted to charge us nearly $800 for (we argued this out and he wound up covering it). The crew installed faulty boards, which had to be ripped out and replaced; installed boards that were not fully glued down and squeaked and moved when they were stepped on, which had to be replaced; and, in over a dozen places, actually damaged brand new boards that they had just installed by dragging and dropping our furniture - which again, had to all be replaced. On one morning, one of Jim's main workers showed up, dumped some boards in our living room that were supposed to be installed that day, told us he was going to go park his car, and then disappeared. It turned out he had decided he just didn't want to do the job anymore. The workers threw away a piece of our kitchen cabinet and they broke a pot and threw away the pieces, seemingly to hide the evidence. We insisted on being compensated for the pot and Jim had a piece of wood made to replace the missing cabinet part, but this just showed a general, worrying lack of care and responsibility on the crew's part. In another instance, a worker opened our patio door in the middle of a tropical storm after we told him to keep the door shut. The door flew open, slammed against the wall and broke. When we called Jim to tell him about this, he exploded and started yelling at us, sayin that it wasn't his fault the door broke - "It's the wind's fault" - and that he wouldn't cover the repair. We wound up splitting the $1600 cost to fix the door, meaning we wound up footing an $800 bill because of his worker's sloppiness. Jim did not tell us that we would have to hire someone separated to caulk and paint the base molding, which came as an unpleasant surprise. When our general contractor arrived to do the caulking and painting, he discovered that Jim's guy hadn't even installed the base molding correctly. We had to run out and buy a nail gun so he could fix it. Jim agreed before the job that his crew would help us disassemble two pieces of furniture that were secured to the wall (a bed and cabinet). The crew then whined and complained about it, saying this is not their job (then why did they take the job??). In the end, they wouldn't even put the cabinet back on the wall - we had to get our general contractor do it, who easily reinstalled in. These issues would have been a lot more tolerable had Jim's attitude been better. He repeatedly told us we were too involved and we were expecting too much. Any time we expressed dissatisfaction about something, Jim would literally yell at us and say we're unreasonable. Keep in mind, this is for a $40,000 job - in our home. It got to the point that my husband was having 45-minute yelling calls with Jim on a nearly daily basis, taking away from his and my ability to do our jobs and just live our lives. One morning, he called my husband at 7:30 am to yell about caulking. I heard my husband scream from the other room, "Do you know I have a job that isn't yelling at Jim!?" In 10 years of marriage, I literally had never heard my husband yell like that. It was extremely upsetting. In my husband's last 45-minute call with Jim, he literally asked why we never thanked him for the job. That about sums it up. The good points are that Jim did finish the job - he did not disappear on us. He also did fix many of the damaged and problematic boards. But overall, the experience was just a nightmare.

I really don't know where to start but I want to make sure people are aware of this before they…read moreconsult with this flooring "AMORE CONTRACT FLOORING" specially Jim! I am sitting here in utter distress with squeaky and popping floors. The only good thing about it is from afar and surface the looks good , it's natural oak engineered floors. Let me list out everything that was wrong . 1. The main guy Jim Berardi has anger issues and pretty much tormented me through the process. I should mention he apologized after I broke down and called him out but it doesn't stop him from saying " you know nothing about floors" and " what do you want me to do, I sent my guy to nail it down ". He was fine and courteous to talk to before the work started and he had half deposit which I generously gave when covid started as I like to work on trust. He is the meanest and rudest person I have worked with. 2. There was no manager on site , Jim hasn't been on site physically since he got the contract. A site manager Steve was suppose to be onsite but never made it( I don't know why ). Jim said Bruno, his flooring guy was the site manager but since the floor has issues , I have asked him numerous times to let me talk to Bruno and the answer is " he is a laborer and I deal with client " . I don't get it whether he is a laborer or a site Manager ? And who uses verbiage like "laborer" in today's day and age ? Bruno by far has been the most courteous person to talk to and I wish I was only dealing with him but he is loyal to Jim 3. I paid 500 bucks for "deep" Cleaning service. The same guys who packed and unpacked were trying to clean with a cloth. I had to call jim to ensure that they clean the kitchen and bathroom as they were NOT agreeing to it . What does deep cleaning mean ? I asked them a number of times to clean pantry shelves and that still had a fat layer of dust and I gave up . Jim gave me half off and said he is doing it as a courtesy and not because they effed up and don't know how to clean ? 4. I paid 1000 dollars for packing and unpacking and my apartment didn't have a lot of stuff . They didn't cover my furniture , my throws were in a basket kept in the bathroom without cover. I came to visit the first day and they were removing the floor. My couch and fabric furniture was kept without covers. My closet Was not covered and all my clothes had to be washed and office closet he's dry cleaned. I could have hired someone awesome to get it done properly . 5. All of the above would have been forgotten if the floors would have turned out ok but see the issues ( Jim initially said that the wood needs to be acclimated but never did for some reason, he lied about things left right center so am not sure what's the story behind it ) - they left the closet doors out , damaged the mouldings and the ceiling had black lines from moving the closet doors. On top of that his guys kept the closet door brackets in random places because of which 2 brackets were lost ( these are 30 years old closet doors ) and then he blamed me for losing them.He sent someone to fix it who didn't know much , handy man from my building helped and had 2 brackets from a job he did for anther apartment. - When I examined a floor plank the day I visited , that plank had Knicks and dents and he assured me the installers never install damaged planks. Guess what ? I found probably 8-10 in living room and guest room and I refused to look more( his carpenter showed me a few !!)I live in 920 sqft apartment but I wanted it to end so got some money off and said am done with this and wanted to move on. I paid the rest of the installment. - 1 day after I said am done I could hear pop sound from 2-3 places and to my horror I had to text him again. Brand new floors had an issue that my old floors didn't ? Then he picked up my phone and said " you said you wanted nothing do with us , I will help you out of courtesy " .. really ?????? Before he sent his guy , I checked the entire apartment the weekend before and taped all places and there were about 25 of them ( sigh) .. I sent him pics and he said " we won't fix everything " .. his guy came who was nice and drilled maybe a 300 nails in my apartment , many on each plank which was filled with filler but you can see it in pictures . It fixed the issue 50 percent ( felt like at that time ). The pops reappeared and now the issue is all over the apartment , pops and clicks - Last , all I am asking from Jim is the floor invoice ( where he is strike off the price ) so I know the exact wood and quantity which he wouldn't give me. And I asked simple questions about how the subfloor and floor was installed so I can tell other contractors who come to look at it it but keeps making excuses. Since then I have contacted many contractors who either said that it's acclimation , or subfloor issues ( most likely it's sub floors ) and they have asked me to wait till fall.

I have just completed my carpet project with House of Carpets. From Beginning to Completion, every…read moredetail was Excellent. Ray and Steve were of great help with selecting the right carpets at a great price. Most of all, I want to share and point out the Excellence of their Installation Technicians, Ernesto and Fabricio, who were very neat and attentive to details, very focused and hard-working, and extremely courteous. House Of Carpets was "Flawless"!

Had a wonderful experience from the minute I walked in. Helpful and friendly staff. Carpet was…read moredelivered as promised and the delivery crew was amazing!.

The wife and I always come here when we need carpet. They are very reasonably priced and have…read moregreat service .If I give them a diagram of a carpet I want custom made it comes out perfect. They also repaired a throw rug I never thought could be repaired and it came out perfect and I was very surprised how reasonably priced it was, and they even cleaned it without me asking ,for no extra charge . I would definitely recommend Preferred floors of Whitestone.

From start to finish, my experience was absolutely outstanding. Dave was knowledgeable, helpful,…read moreand never pushy -- he made selecting the perfect carpet easy and enjoyable. The in-home measurement was scheduled promptly, Dave was punctual, professional, and thorough. When it came time for installation, the team arrived right on schedule and worked efficiently. The installers were courteous, respectful of my home, and clearly took pride in their work. The finished result looks fantastic -- flawless installation and great attention to detail. On top of all that, the price was very reasonable for the quality of both the product and the service. I couldn't be happier and highly recommend Preferred Floors of Whitestone for anyone in need of new flooring!