A Good Experience…read more Doug was wonderful to meet with and made a difficult time a lot easier to manage. The facilities are gorgeous, and our event went well. They provide a nice website that aids with planning with sections for each step. You can forward the link and friends & family can upload photos and share memories. Family far away can view the service remotely. I recommend this place

Quick Summary: Beautiful facility, wonderful reception space, and genuinely kind and attentive…read morestaff overall. Unfortunately, Doug was the glaring exception. He was consistently rude, rigid, and contrarian, making an already difficult time unnecessarily stressful. It often felt like he was looking for reasons to say no or make things harder rather than help. As someone who worked in events, his attitude often felt opposite to the best practices I had seen (and came to expect) throughout the years. It's a shame, because nearly everything else about Green Valley - and everyone else we worked with - was lovely. More Details: We recently held my father's memorial service and reception at Green Valley. The facility is beautiful, particularly the reception space, with lots of natural light, large windows, a fireplace, flexible layout, and the sound of the waterfall outside. It was a warm, peaceful setting. The food was okay - the taco menu was a little unusual for our tastes because of the sweet chicken - but all the ingredients were high quality. The serving staff were wonderful: kind, attentive, and unobtrusive, keeping everything refreshed and clean. Nearly every staff member we encountered was warm and helpful. Unfortunately, our experience with Doug, who I believe is the director, was very different. Throughout planning, Doug had extremely strict parameters, some of which felt unnecessarily rigid or arbitrary. I understand they host services constantly and have valuable expertise, but recommendations often seemed to become rules. For example, Doug recommended limiting our slideshow to 40-50 photos. We worked hard to reduce ours to 90, allowing about seven seconds per image. He reluctantly agreed but charged us $5 per digital photo above his 50-photo limit as a "production fee." Hundreds of dollars to add digital images to a simple slideshow felt excessive and difficult to justify. In the end, the timing worked beautifully. His fees felt like petty price-gouging to an already expensive event. More troubling was his demeanor during setup and the event itself. Nearly every interaction made us feel like we were an inconvenience. We had previously confirmed that additional tables would be available, but when we asked for them, he resisted because he didn't want to put them away again if we didn't use them. Our setup window ended at 5:00. At 4:20, he came in and announced that it didn't look like we would finish in time and emphasized that we had to leave right at 5:00. Rather than a friendly reminder, it felt presumptive and confrontational. We were completely finished and out before 5:00. We were also told we could arrive early the next morning but cautioned that we couldn't just be "standing around" or "loitering" and needed to be actively doing something. It was an oddly adversarial way to speak to a grieving family preparing for a parent's memorial. Then, before the service, we were suddenly told everything had to be cleaned up and removed by 3:00 p.m. This had never been communicated. Green Valley's own event information (listed online BY Doug) said our reception would be from 12:00-3:00. No one had explained that 3:00 meant guests gone and cleanup completed. Had we known, we obviously would have planned accordingly. There were also interactions with guests that came across as rude - enough that guests independently mentioned them to us afterward. I worked in events for years, so I understand that venues need rules, timelines, and boundaries. But there is a difference between setting reasonable parameters and making clients feel like an inconvenience. And this isn't an ordinary event venue - these are grieving families planning funerals and memorials. Kindness, clear communication, and basic hospitality matter enormously. Despite this, we ultimately had a beautiful memorial for my father. The venue was lovely, the reception ran smoothly, and the rest of the staff deserve recognition for their warmth and attentiveness. It's unfortunate that one person's demeanor added so much unnecessary stress to an otherwise positive experience. Green Valley has so much going for it, and our experience could easily have been exceptional. I hope this feedback is taken seriously, because families coming through these doors deserve the same compassion from leadership that we received from the rest of the staff. Observing him throughout the day, Doug came across as an anxious micromanager who seemed to turn even small interactions into a power trip (with both staff and guests). My advice to families considering Green Valley would be to be prepared to advocate for yourselves and be assertive with Doug; otherwise, his rigidity can easily steamroll your preferences at a time when you're already grieving and particularly vulnerable.

My mother was buried in this cemetery almost 15 years ago. She was dying when she chose the plot…read moreshe would be buried in and my father bought the plot next to her. We were told it was the end of the row and no one would be buried to the side of her. I visit my mother all the time, generally twice a month. Unfortunately, it's been about two months since I have last been there. I have always found this cemetary to be a place where I find solace. I love sitting on the bench by my mom and thinking. I love looking at the tree that looks like elves live in it. My dogs enjoy coming with me to visit my mom. Today my visit was rather upsetting. Someone was buried next to my mother. Not only where we told that she would be the end of the row, which is WHY she chose that spot, They made an absolute mess and left a massive hole right next to my mothers headstone which I twisted my ankle in as I was pondering the situation, then my puppy fell in the hole. It is literally almost degrading the side of my mothers headstone. I am Jewish and we put stones on our loved ones headstones. All the stones I had placed and buried right next to her headstone are gone. I had a beautiful heart stone. Gone. Years and years of memorializing my mom is gone. I cried. I find this a flagrant disrespect to my mother and my family. So I called Miller funeral home. I spoke to a nice guy who passed my message on. I got a call shortly thereafter from Wendy. I texted Wendy back and sent her these photos. She told me that I must have misunderstood, that that area was always supposed to have someone buried in it. Then she said, oh it must have changed as they were going to put a walkway in and then realized they couldn't. So NO I did not misunderstand. You all changed what you said and now you're doing what you want. She also told me to only put flowers and not rocks as it causes issues for their lawn maintenance. I'm sorry, a few small stones ON my moms headstone or right next to it causes your lawn guy that many issues? Do you not realize how many Jewish cemetaries with rocks are maintained? If the few stones I leave on occasion cause that many issues for your lawn guy, perhaps you need a better lawn mower, or lawn guy! And I was told they will talk about changing their policy to not allow stones. Again, how incredibly disrespectful to an entire religion. I am above an beyond shocked right now by the behavior of the people at this funeral home/cemetery. Death and memorializing my loved ones, especially my mother, is incredibly important to me. I know feel as though the people who work here cannot be trusted to respect the wishes of the deceased and their families in the long run. Sounds like you need both sensitivity and culture training. How do you not know the traditions of others religious when it comes to death when working in the death industry? Do better.

I am beyond disappointed with this cemetery and staff members. A little backstory, I lost my son a…read morelittle over 2 years ago, at the age of 25. I've always taken pride in his resting place and visit him nearly every day. I was unable to make it over Mother's Day weekend, as I went to visit family in Oregon. I returned into town on Monday evening and went and visited him on Tuesday 5/14. Shocked and in disbelief, I seen all of his sentimental items that have been at his resting place for the last 2 years, were gone. I'm talking hand painted rocks, a trinket my husband got him from Egypt, a gnome, mini turtles, an angel, wind chime and etc. they only left two plants next to his resting site, just totally disrespecting our sacred site to visit my son. I went to the office, in which I was told they had "Mother's Day cleanup" and everything was tossed in the trash. They didn't do this last year, or the year prior, so I was so confused. My heart sank.. why would they do this?? If they needed the things moved, why didn't they reach out to me? They have my email, and my phone number. It all didn't make sense. All the other nearby resting sites had all of their stuff untouched, but my sons, had everything taken. Today they had said they have his belongings and have fished it from the trash, but won't give them back to me today. I'm stuck on what to do... but my first instinct is to inform the public to look for another resting site for your loved ones, as this one has just put my family and I through the ringer. I wish we were able to take back our decision of purchasing a plot at their location. I have added pictures of the way my son's resting site looked before they took everything, and after they took everything.

Located AT 1100 NATOMA STREET between Sibley and Folsom Blvd. is St. John the Baptist's Historical…read moreChurch and Cemetery. I've been here with my daughter several times now. What appears to be an old dilapidated house is actually the original St. John the Baptist Church, established in 1857. Apparently, it was Folsom's only Catholic church for over 100 years. The building across the street, which currently houses The Bridge Community Church, was built as a new location for St. John's, but was later sold when the newest location on Montrose was completed. According to St. John's website, this old building, which is now considered a historical landmark, is still used for special occasions, such as weddings and holiday masses. Personally, I haven't seen the inside of the church, but the outside is in serious need of restoration. To me, the most interesting features of this landmark are the historical tomb stones. Some of them have fascinating inscriptions. Some have tacky gates around them that look like they belong in a cheesy Halloween movie. And some appear to be forgotten and neglected in the back of the yard. The grass is very overgrown, and the property does not seem to be very well maintained, overall. Other than that, though, this is a cool cemetery with a chill history. EDIT: I'm not sure why it was edited, but the correct address is, in fact, 1100 NATOMA STREET. The address that it was edited to on Montrose is the address for the replacement church that was built many decades later.

I am a Hospice Nurse and have worked with this company multiple times. They always seem…read morecompassionate and professional. And their prices are one of the lowest.

From the owner: All Faith Cremation was born from our commitment to provide simple, dignified economical cremation…read moreoptions. We are family owned and operated. We also own and operate our own crematory. Our All Faith Cremation Folsom office is staffed by appointment only. Please call to arrange an appointment.

When the time came that I need this service I felt like I wanted it to be simple and respectful for…read moremy mom. Lassila made all that happen. Walked me through my options. In some cases the legalities. My 88 year old dad wanted me to take care of this, but they needed his permission for me to do that. Helped me get all the right paper work. Communication was spot on. They helped facilitate picking the ashes up closer to where I live. No question was too much. I struggled with whether or not to have an obituary for my mom in the newspaper. They have an obituary service on their website. Perfect. I sent the link to who I thought would want it. What I didn't know was how distant family I didn't know about could do a search online and find it. Then contact me to send their condolences. I price checked a few places and they were competitive, convenient and comforting.

During a very difficult time, Lassila Funeral Chapel showed genuine compassion, professionalism,…read moreand respect. From our first interaction, Eugene, our funeral director, created an atmosphere of dignity and care that brought comfort when it was needed most. All services were provided with exceptional attention and sensitivity. Eugene took the time to explain each step and ensured everything was managed with grace. His kindness and empathy were evident throughout the entire process, and it was clear the staff at Lassila Funeral Chapel truly cares about the families they serve. They also included after-the-services follow-up help to provide care to the family. We are deeply appreciative of the compassion and professionalism shown to us and definitely recommend their services.

When you get a call from the owner, returning your phone call that is truly the best customer…read moreservice you can ever ask for. Doug was super nice to phone me on his vacation and he was most helpful. Super great person to help me. I have not bought yet, but I probably will and I highly recommend this company

Simple means of obtaining a simple cremation. Staff is very accessible by phone and email,…read morequestions are answered clearly and in a timely manner. Very easy. After my husband's death and my experience with the Cremation Society of Placer County, I signed up for my own cremation.

This is a great service and is a well needed service. Very helpful ,very responsive and definitely…read moreI feel like they are helping me navigate these waters and definitely guiding me in the right direction

From the owner: Cemetery Broker Resales:…read more Making final arrangements for a loved one, or planning ahead is never easy. Emotions take over and it can be confusing and expensive. When it comes to choosing a Cemetery Property, I vow to do all I can to help save you money and take care of the logistics for you. I have Ground Burial Sites, Mausoleum Crypts and Cremation Niches at affordable broker prices. I can help you sell a Cemetery Property as well. Celebrant Services: As a Celebrant - I vow to put my whole self into weaving the fabric of a life passed, to tell their story of how they lived and loved. Or for new lives on a journey where their story is just beginning to unfold. A Ceremony written for You or Yours, unique to You or Yours. Simple and with Grace

Debbie was able to handle everything efficiently and as quickly as bureaucracy allowed. I was…read morethankful that Neptune knew all the details of handling death which fortunately I was not experienced in. I am happy that we had contracted with Neptune well in advance of our need.

I truly appreciate Debbie Nolt, she is very compassionate and helped us get through a very…read moreemotional time. She kept us informed each step of the way and is also assisting with burial through the National Cemetery.

Wanna give Michelle a shout out she did an awesome job helping my family get everything taken care…read moreof when we need them the most. Thank You Again the Crawford Family

I would first like to recognize Scott E. Gatze for his exceptional service. He was professional,…read morecompassionate, responsive, and genuinely helpful. His willingness to step in completely turned our experience around, and he is truly an asset to your organization. Unfortunately, our experience with Jonathan Sandwell was extremely disappointing. His handling of our loved one's arrangements was, in our experience, unacceptable. The flower order he handled was incorrect, communication was poor, and there was a serious lack of urgency in securing the necessary dates for the military funeral honors. Critical arrangements were left until the last minute, forcing my family to step in and take action ourselves to ensure everything was properly coordinated. This was not simply an inconvenience. Had my family not intervened, our loved one could have missed the military honors they had earned and deserved. That is an incredibly serious failure when you are entrusted with helping a family honor a veteran. What made the situation even more frustrating was Jonathan later appearing to take credit for arrangements that my family had personally worked to secure. Based on our experience, I would strongly recommend that families choose someone other than Jonathan if they have that option. He did not give us confidence that our loved one's arrangements were being handled with the care, urgency, or attention they deserved. His lack of follow-through created unnecessary stress for a grieving family at a time when we should have been able to trust the professionals handling these arrangements. Separately, I had a brief interaction with Victoria "Tori" Monforte when I asked a simple question. Unfortunately, I was met with an unnecessary amount of attitude rather than a helpful response. Although it was a brief interaction, it left a negative impression. During such an emotional time, families deserve compassion, professionalism, clear communication, urgency, and attention to detail. We are especially grateful that Scott demonstrated all of those qualities and helped restore our confidence in the process. His service showed us exactly what this experience should have looked like from the beginning.