We gave this Miller's Ale House location two chances, which was one too many. We both ordered a chicken & shrimp fiesta mimis bowl--normally a safe, decent choice--but this time the chicken was so aggressively over-salted it was completely inedible. Not "a little salty." Ruined. Full stop. The service somehow managed to be even worse. The restaurant had fewer than 25 people in it, with multiple servers standing around, yet we waited over 25 minutes just to get a slice of cheesecake to go and our check. Our dirty plates sat untouched in front of us for more than 35 minutes. Eventually, a young guy behind the bar grabbed them and offered to box up the remaining chicken. I declined and explained it was inedible due to major overseasoning with salt. He said he'd get a manager. Spoiler: that never happened. Instead, we watched a manager stroll over to the couple beside us, ask them how their meal was, and walk away--without ever acknowledging us. What makes this worse is that this wasn't an isolated issue. We dined the day before and ordered prime rib with a baked potato. The prime rib was, once again, so salty it couldn't be eaten. The only reason we returned was because I had a decent fiesta bowl that visit. Clearly, consistency isn't a thing here. Needless to say, there will not be a third try. This location earns two thumbs down: sloppy service, wildly inconsistent food quality, and management that doesn't follow through when there's a problem. Save your money and your patience--this place isn't worth either. read more

Stopped in after a visit to the zoo- it was only about 10 min away. A very big spot and also a big patio with an additional bar, so seems like this would be a great place for sports games (and I think they highlighted drink specials during games too). Anyways, our server was great and friendly and the staff that greeted us to. The food came out fast though it was pretty slow but still impressive. Everyone enjoyed their dishes and there were some good lunch specials. The only lackluster item was my wife's fish and chips, slightly over done with the breading, but everything else was solid. My nachos were a big hit and had lots of flavor in every bite. Lots of people nearby getting the Rueben's and other St Patrick specials which looked very tasty as well. Would definitely recommend and also was some great value as our family of 6 below $100. Check them out. read more

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I understand that gift card promotions may vary throughout the year reflecting different values. What has disappointed me is that Miller's rubs TWO promotions overlapping and then refusing to honor what is being offered at the exact same time. I will not be back. read more

First I will say that I love the osso bucco and the kids love the salmon, which is what made us go back after experiencing subpar service the first time. First visit about a month ago. We are a party of 3 adults and 3 kiddos aged 4-10. We were seated in a large booth, perfect for us! After waiting what we considered an excessive amount of time without even menus or water (est 10+min) we began to look around for a server. We flagged one who told us she could take our drink order but not our food order until another large (larger) party's food order went into the kitchen. Ok..... well we hadn't really looked at menus yet so.... Well ok. After another long wait for her to come back (can't even remember if she brought drinks yet or not) we said we were ready to order only to be told that she still couldn't put our food order in, and that they shouldn't have seated us in that section anyway, because they were shortstaffed and she couldn't handle more than the big table that she already had. So we sat and waited and finally got our food and out of the restaurant after probably an hour and a half. Much too long for a dinner with three kids. Then yesterday, we decided to try it again. The restaurant was not crowded at all, and we were told that there was another party of six that needed to be seated before us, even though there were many booths, large enough to fit us available. Obviously they were shortstaffed again. The other party of six must've left because they seated us right by the front door pretty quickly, which we were fine with. But then we sat there for a good 10 minutes or more without menus or water or anything. Finally, one of us went up to the hostess stand, which was right behind us and asked if there was a server assigned to this table. The same one we had the time before came up, put some forks and plates on our table and said she would be right back but she had this whole section to take care of and we were seated too early and that she would not be able to take care of us for at least another 10 minutes. We sat there shaking our heads, and obviously wondering why we came! After about five minutes, we saw a manager at the hostess stand and went up to him and asked him what was going on that we couldn't get served. He immediately apologized and he ended up taking care of our table for the entire meal, which went very smoothly, but obviously that wasn't his job. Somebody else was slipping on theirs. I'm not sure we would go back at this point, especially after writing this review. Thankfully, there are several other Miller's ale houses in the area where I can get my Osso Buco fix anytime I want! And I don't have to deal with waitresses who seem to want to tell you that they're overworked and that their restaurant is understaffed and clearly don't wanna wait on us anyway. Thank you to the manager for the free scoop of ice cream for one of the kids. read more

Our party of 4 was told we'd to have wait for a table even though the restaurant was practically empty. We opted to sit at the bar that had only one other group at the time. Our waitress/bartender acknowledged us quickly and brought us waters. We caught her before she was about to take the food order of another group that sat well after us. We ordered a hamburger, French onion soup, wings and a salad. They brought out hamburgers to us that were for the people next to us who ordered approximately 5-7 minutes after us. Then they brought out another hamburger to us, that ended up being for the people on the other side of us who ordered about 15 minutes after us. When we brought it to our waitresses attention, she quickly re-entered our order. We assumed our order got lost, which we would have understood, but the staff insisted it didn't get lost, that "hamburgers take a long time ". Unfortunately Miller's Ale house has lost our business. read more

Good lunch specials. Great lunch prices. Could use more vegetarian options other than the veggie burger, which is good. Great apps. Nice atmosphere. Awesome service at noon on a week day. Fun place. Nothing to really complain about or compliment. read more

Went to this location in March. Used a credit card and included a 20% tip. Once I received my credit card bill, I noticed that they added an additional $12 to my tip. I contacted the general manager, Rene, and he told me he would issue me a credit on my card. Over two weeks past, and no credit. I reached out to him again and he said he would mail me the money. Again, over a week past and I haven't seen anything. Very disappointing customer service. read more

My first two prime ribs didn't come out to temperature. Jenn the manager went through hoops to make it right. Very attentive and customer service oriented. Thank you we're here every Sunday read more

It is season and I understand. There was a 45 min wait for inside dining. We chose to dine outside for "faster service". When the hostess did not take us to the outside dining an alarm went off which I ignored. Walking to the outside dining there were many many booths and tables open on the inside. Don't know where the 45 min wait time came in as there were only two ahead of us in line. Quick math said hmm wonder why. Giving a benefit of the doubt maybe a servier shortage. An hour and half later those booths and tables had servers and diners. Go figure. I walk into the outside dining and quickly see a server at the computer screen. I ask her if it's ok to sit at the table next to the computer. She says fine. Now the wait. No menus, no drinks, no order. She comes by and askes us what we would like to have to drink and want an appetizer? Ordered two soft drinks and their famous smoked fish dip. Perhaps the best smoked fish dip in the city. After a long wait out comes spinach dip. The server does not bring the food. We told the food bringer we ordered smoked fish diip and please take it back. After about 5 to 10 mins food bringer person tells us they no longer serve smoked fish dip. Oh well, please take the spinach dip off the bill. (I know dumb on my part). We waited about 20 mins for our entrees to arrive. Of note every food server person who came buy asked it this was our food and we said no. No table numbers? Our food arrived with a moderate amount of warmth. It was just ok. This place used to be awesome now it's very below average. When my bill came of course the spinach dip was on my bill. I called the server over and said we never ate nor did the dip even hit the table before we waved if off. She said she had to go to the manager to get the dip I never received off my bill. Maybe a 5 to 7 min wait. So a 45 min wait turned into a One hour plus wait. read more

Terrible. Coldly greeted by hostess. Then we sat and waited and waited and waited until we finally left. No one cared. And, it was slow. Assume not enough staff read more

I was at the South Naples location on 6827 Collier Blvd Our 1st experience here was awesome. We sat at the bar and Cameron was fantastic 2nd time- Waited for 2 seats at the bar. 2 became available after 10 min wait. We sat at the semi outdoor bar. When the bartender finally came over to us she picked up 2 menus but before she gave them to us I asked if she could wipe down the area (with rampant flu outbreak now it's not unreasonable) well she wasn't happy. She put the menus back in the pile barely wiped our area and walked away. She proceeded to wait on 2 other couples that sat after us. I asked her if she was serious. She made a fake apology and went and got 2 menus. She clearly had ann antt because we asked to have the area cleaned after the prior customers left. I sincerely hope that the cleaning the area between customers is mandatory After that encounter I did not have a good feeling so we left and on the way out saw the manager and explained the situation. He didn't seem to care. We will not be returning there. Way too many better restaurants in the area! read more

Unfortunately, the condition of the restroom really ruined the experience. Every stall had toilet paper on the seats and floor, and the large stall had a broken toilet paper holder. It was so unsanitary that I couldn't use it. Cleanliness should be a priority. read more

I got the mango cart beer and the zinger and Mac and cheese. The food needed flavor. I never add salt to my meals and I did this time. The service was good. My husband got a zinger burrito that came with a side of fries. The amount of fries he got were a joke. It's was as if a toddler grabbed a handful and put it on the plate. If you don't understand what I'm saying, it's that he got hardly any fries. He also said his food had no flavor. read more

Miller's Ale House - Sports Bars Near Me - Naples, Florida

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Jean and Mike surpassed my expectations this evening. I come here often and they always take care of me. They make sure my drink is never empty. They make sure my food is always correct with my togo order. They go above and beyond consistently. I look forward to my weekends with them! Definitely keep them around! read more

Interior: Nice place! Gives the ol' Wild West interior theme which is great. Spacious and has a bar with many TV's. Parking: Plenty of spaces around the establishment. Food: Zingers are their speciality. I got the Macaroni Zingers and it was really good. You can choose the flavors on your Zinger and I chose the sweet Thai chili one. Service: Fast and straightforward. Overall: Definitely would come back. Overall experience was great. read more

Miller's Ale House - ZINGERS MAC N CHEESE - Sports Bars Near Me - Naples, Florida

It's been a while visiting millers had a very good meal And good service Prices just right 5 stars read more

Sat at the bar and had a a couple beers and burgers... very good. Nice beer list and great wing flavors. Will def be back!

Looks gas but what the fuck Millers i ordered a full size mountain melt and got this shit

The bar was empty so my husband and I sat down and waited for a while, until the bartender emerged. She was very sweet but both of meals were cold and there was no one else there, sort of weird. A bunch of employees were sitting inside the restaurant eating Chikfila, we also did not like this clear FDA violation. read more

Miller's Ale House - High Top full of employees eating Chikfila. - Sports Bars Near Me - Naples, Florida

I am so bummed. This used to be so yummy. I personally knew Jack and Claire Miller (the original owners) in the 80s and 90s. They would be devastated. Shrimp was cold and hard, server was nowhere to be found ie refills, sauce, etc, and the manager was of no help at all. read more

Surprisingly good dinner visit to Miller's Ale House. The restaurant was busy on a Saturday evening. The place is a sports bar and restaurant. It is a loud venue but we were able to speak comfortably. The restaurant has an extensive menu and many beer choices. Our group of 4 all ordered Mimi's Fiesta chicken and shrimp bowl. Delicious combination grilled chicken and shrimp in a salad. The best part was all in we ate and wine and beer and the bill excluding tip was less than $50. read more

Ok Ok food as who could do prime rib, but a lot of the fried food isn't the healthiest and it's funny it's next to the theater as it reminds me of the other food in a way, hamburgers and hotdogs. Some people will swear by it, and we have to respect the fact that everybody's taste buds are different, I don't think you'll ne wowed by Millers if your idea a good food is chicken tenders, you may be satisfied and as I stated the primary, I remember was pretty tasty and it expense and the service has always been good. My mama always said if you don't have anything nice to say that don't say anything at all, so I'll leave my review to add there read more

Been here a few times but the food has never been as good as tonight! Picked up a full rack of the ribs, just taking advantage of their promotion with a side of mac n cheese and honestly I've been sleeping on this place. The service was great, it was pretty quiet, but the bartender went out of his way to help me with my to go order since the rest of the staff was busy. I wish I had his name so I could tell management how good he was. Thank you for an awesome meal and I look forward to future Tuesday's for the ribs! read more

About as bad as it could get as far as service and food quality. There's seemingly no management. Food is horrendous. Service is non existent. I've been to several other Millers and this was the worst. read more

Terrible experience and we're still here waiting for our meal Over an hour and they finally told us that our orders were not available Stay away read more

Typical Millers Ale house. It was good. I had a chicken dish, one of my guests had a BBQ Burger and raved. You can't go wrong with any millers. It's like the Dunkin' of American food casual restaurants. read more

Don't come if you're in a hurry. We weren't but still, it took a while to get food. Service was nice. But $4 for a soda and never offered a refill?!?! That's just ridiculous!!! Zingers were only warm. Burger over-cooked.. ordered medium but it had no pink. . read more

Great food! Customer service from our server Dom was great !!! He was very attentive and nice Food was fresh and delicious. We ordered the zinger melt, chicken Philly , and a burger. Delish!!!!!!! Definitely coming back. I took a picture of the chicken Philly , but I think it was a little to late. It was to delicious by the time I took the picture, the chicken Philly was done. read more

Miller's Ale House - Sports Bars Near Me - Naples, Florida

Service was well below average. Our sever was Jessica. She was very unaccommodating and brought nothing to enhance our game day experience. Food was bland and dry, because apparently if you order the special which has wings, tenders and fried shrimp... all 3 need to have the same sauce... can't mix it up.. lol dry or all 3 one sauce. But u can get the sauce on the side.. so we ordered 2 sauces on the side and a bowl and tossed our own ... . The cocktails watered down due to sitting at the bar for a while prior to being brought over. With the food expediting well within view it's hard to ignore the large quantity of food that sits for long periods of time and staff just walking by in circles , empty handed...as the guy in charge of food just shifts a plate from one side to the next until there's nowhere else to put it , so finally he brings it to a table. It's kind of a sh*t show honestly, never saw a manager. We won't be back. If you're visiting, go somewhere else for game day. We left at half time. read more

Good for the Zingers! Going here you should know that they are known for their Zingers (Chicken Strips) everything else is super average. The service was fine, our order was messed up but that happens sometimes. Atmosphere is that of a sports bar/roadhouse feel. We had some dud items from the menu but everyone agreed the Zingers were on point so if you're going....Zingers. read more

How To NOT Handle a Situation: (Concerning MANAGER effective evening shift of July 24. Our waiter was great, Miller's ale house does not deserve him). Got an ID rejected because the lamination was broken and it was near expiring (I imagine IDs get a little broken down looking after years of use, hence the near-expiration). Had to drive all back to the house to get a second form of verification for the cheap beer we came for. What bothers me is she screwed up, did not apologize and had the audacity to make our waiter do the dirty work for her mistake. Thanks for the unnecessary stress and terrible follow up. Whoever checked that ID should not be in charge of checking on anything other than their own eyesight and the dmv guidelines. When you make someone drive home to get a passport to drink in your sticky-table establishment because you don't know how driver's licenses work, you give them the pitcher for free, dumbass. So 2 stars because I hate experiencing supervisors being bad to customers and employees. Most of the time this Miller's ale house is a solid 3 star experience. -never got sick off the food The food is like a really good Applebee's, I enjoy their zingers and fish tacos -captain jacks is delicious! -wait staff and hostesses are good -old tables so they're sticky and the bathrooms need help -good and plenty TVs -well curated music and good noise levels -wait times aren't bad and a lot of people go here read more

Miller's Ale House - How many cheap beers are worth bad customer service? (On the manager's part) - Sports Bars Near Me - Naples, Florida

What and heaven's name has happened to this Miller's restaurant it's changed and not for the better I got a salmon dinner and I swear I got pieces like that that I bought at the local Sam's club food's different everything is different sad to say it's not as good as it used to be by a long shot no no I'm just read more

I love the food here always HOWEVER the past two times I've been here my waiters are clearly under the influence. I was here last week and my waiter was very strange but I gave him the benefit of the doubt. Hey maybe he's just weird. No judgement. But then he forgot our fries and was pretty disoriented. Tonight I came and it was the same thing with a different waitress. although she had a pleasant demeanor and handled our food perfectly, she was definitely under the influence of something. She was swaying and sort of slurring her words. this didn't interfere with the overall experience however it made me feel awkward and weirded out. Great food otherwise though read more

8/2/24 The food was delicious. Trey, our server, was exceptional. His prompt service and attention to detail were commendable. Staff was very pleasant and friendly. Will definitely be going back! Marie S. read more

We had a very nice time at Miller's North Naples! Our Server Nikki was extremely helpful with my Scotch selection. Burgers were awesome too! We will be back to Miller's. We will ask for Nikki as well:) read more

Miller's Ale House - Sports Bars Near Me - Naples, Florida

Miller's Ale House has hit a new low. Do not waste your time or money. New Mgmt is terrible. Slow slow slow.

The idea of Miller's was better than the experience. Our service was good, but the over all guest experience was very underwhelming! We walked up to the hostess stand and were given a mask. I actually appreciated that she did not turn us away because I had forgotten mine, and I walked in without one. We were placed in a booth by the bar with direct view of the kitchen. They were turning plates around quickly, and the manager seemed very attentive. Our server was nice, and she came over to us within minutes of sitting down. I got the French dip. It was packed with meat, but seemed almost as if it were thawed and had freezer burn. The au ju, which is the brown sauce that you typically use with this sandwich, was definitely needed. It made it bearable. My husband got a burger and he seems pleased. His sweet potato fries came with ice cream! Lol, jk the butter was frozen. Everything just seems to come straight out of the freezer. The food is not worth the money, unless it's happy hour. I won't be back. Update: My opinion of this business stands firm as of now. They contacted me less than 24 hours after with instructions on how to send my feedback and said they would contact me. Now we know that this is just a general response given to unhappy customers and poor reviews. I was really looking forward to a possible redemption. Oh, well. read more

Miller's Ale House - Slow-Roasted Prime Rib French Dip - Sports Bars Near Me - Naples, Florida

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Best experience ever! We went there with a group of 60 people and have never had such a smooth, friendly, and hassle free experience. Thank you to the manager Cindy and all of her staff that helped us. read more

Ashley was energetic and upbeat. She made our visit enjoyable! Food was delicious, although a bit too crispy. Ambiance is great to have a conversation in!! read more

I like Millers. What I don't like is when you order a take out order they tack on about a 7% service fee. WTF is that? They try to sneak it in. What that means is that although I would normally leave a small tip on a takeout order, in this case I leave nothing. read more