Took longer than quoted, but they did an excellent delivery of my vehicle to the dealership. The receptionist taking the calls was VERY NICE!! The tow man had such a cool Batman To Truck too. Professional, but just took a hour longer than expected. read more

I'm kinda shocked by these reviews. We had an issue with our 40' RV getting stuck. Our roadside coverage contacted Miller's Wrecker and they sent out a wrecker in about an hour. Our two guys (Thomas and Quaid) were super helpful and knowledgeable. Picking up a 40' vehicle is no small task, but they handled it professionally and got our vehicle unstuck and back on the road quickly and safely. I cannot say enough about how great and professional our wrecker operators were. I can't speak about their dispatch as our carrier dealt with them directly, but the service we received was top notch. read more

I personally had the best experience. I had a flat on my horse trailer and Miller's is part of the AAA partnership, the young man called within 20 minutes of me calling AAA and was on his way. He was respectful and changed my tire and got me on my way. I am very appreciative of the job well done. read more

I trusted Miller and appreciated how kind they were as I used them before. So when I got in a car wreck I was happy to use them as my towing service. That has proven to be a mistake. I can understand they need to make money but I can't understand being so rude not only be but my family. The guy on the line sounded high up/the owner, and he was nothing but rude and blatantly rude about it I think he just felt so much higher than me. I thought Miller was a good choice but next time I'm sure to pay the extra 10 dollars for any other towing that will at least be nice and fair. The old reviews seem to still be accurate! read more

The worst tow company! Do not call them. They sent a truck out who broke down himself and still charged us a $500 call out fee and refused to refund it. Their driver told us he called his office and told his boss he could not perform the job and the response from Millers was "too bad so sad". They are refusing to refund the $500. I would highly recommend to everyone that you call any other tow service and not use Millers. Ever. ​ read more

I called AAA 6/6/2022 for a tow . They sent Miller towing and recovery from Huston Oak Tx. The driver ( African American with dreadlocks) Decided to grab my knee I said remove your hand. After awhile of the driver had the audacity to try to grab my boob by pertaining to scratch his side. I pulled away. My daughter was shifting herself and he asked if you want to get out on a stretch of road with nothing around. She declined. The driver also was texting and driving. The trailer got hit because he was distracted. I didn't spend $404. To be groped. Totally unprofessional. You should feel safe with your driver and not creeped out. From Hudson oaks to San Angelo Texas. And my house key is missing from the key ring. read more

This is the worst experience and excuse for a company. I waited 5 hours in 97degree heat for this truck. Finally left my car and came home. Early next morning alerted on star I still needed tow. Received email Millers was " on" their way. I called on star back and said I wouldn't hire this company to haul my trash to curb!! Used my State Farm app and my car was on trailer in 15 minutes. I see a pattern- if you are a large truck or have trailer ( more $$$$ job) they are happy to help- if not your not a priority. On star was also canceled- not paying a company to aggravate me. read more

AWEFUL service. My car broke down last summer and it took them 6 hours and 10+ calls to get them out to me in the 110°f Texas heat. Tonight I got in an accident and called again (I know, I should have learned from last time, but this is one of the only companies my insurance works with). I called at 9pm, it's current 1am and no one has showed. I called many times and they stopped picking up the phone and went home for the night even though "they're 24 hrs". Left me stranded and I have work in the morning. NEVER use this company or triple A. Both absolutely suck. read more

I am disappointed that I had to cancel my tow service. I understand that businesses need to make money. However, I was quoted a $150.00 hook-up fee and $4.00 a mile. Alright, it was still more than I am able to pay .... I needed my car towed one mile. And the fuel fee was $25!!!! Regardless of my mileage. Let's not over overcharge good customers Sir. I asked if they could give me a veteran's discount and they wouldn't consider it. If you would like to gain customers - consider where you can be flexible . Sorry ,but I don't agree and will not recommend their services. We have choices! Call AAA. read more

Got a text from them with an ETA of 1-2 hours and they arrived within 30 minutes!!! The driver was amazing! Very kind, very helpful and knew what he was doing! read more

Miller's Wrecker Srvc - Towing Near Me - Weatherford, Texas

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This is the worst tow service in the world. If you don't want your car broken and you want honest nice people to help service you, CHOOSE A DIFFERENT COMPANY! I suggest if you have to use AAA make sure you tel then not to use Miller...I don't know how they are even contracted with AAA and I will be speaking to AAA upper management and have them taken off the providers list because they have such horrible service and ratings. read more

Miller wrecker is hands down the best wrecker service I'm the DFW area. I have used them for years for my business and my personal vehicles as well. They are a great family owned business with great equipment to get the job done right the first time. Thanks Tony and Family. read more

Absolutely worst company I have ever dealt with! First time they were used through insurance and after waiting 5 hours and no one showing up we called and scheduled it for 8 am. The next day they showed up at 11 am. Every time you call they tell you there is someone dispatched and it will be about 30 minutes. Unfortunately we needed towing again through insurance and of course they weren't there on time and same response when I call them. Wish I could give negative stars! read more

If there was a way to rate this place with a NEGATIVE star, I'd dial down as far as permissible. if you Google "piss poor customer service" Miller towing will be the first site to appear. My insurance road side assistance contracts with them so I'm guessing Miller towing are bottom feeders. Unbelievable that my son needed a tow twice in 2 months and guess who the roadside assistance stuck him with both times? First time, they told him they'd pick him up in about an hour. 3 hours later, still no tow truck. And no call to update him when they'd be there. I called and bitched and got the rudest woman on the phone. Her excuse; "there are motorists stuck on the interstate that are a higher priority." Second time he needed a tow, same company, same result. EXCEPT, I got smart and called Wendy at Alliance Towing and Recovery after Miller left my son waiting over 3 hours.. I called Miller and asked when the driver was going to arrive, I got the same story. The same rude woman that answered asked me what I wanted her to do? Pick up my kid's car, who has been waiting for over 3 hours For starters. After reading this and all of the other poor reviews, you're an idiot and get what you deserve if you still make the call to use Miller towing service! read more

I would have never gone with this company if it wasn't for my insurance. I waited 2hrs and after being told they were arriving soon "BOOM" updated to another 60mins. Called and said it would be more like 30. I started reading reviews & I as living out my same scenario, I immediately called another company and they were there less than 15min & I was as well on my way. Canceled this service & will NEVER use them again or recommend. read more

5 1/2 hours waiting in the Texas heat. When they finally arrived, the driver was rude when I told him how long we waited. Claimed to not know anything about it. read more

Our car broke down in Weatherford on a very hot day I have COPD I can't stay out in the heat for long periods of time. I was able to get a business in the strip mall where the car was to let me sit inside while waiting on the tow truck. The woman on the phone was very nice very friendly. The tow truck driver arrived 2 1/2 hours later also very nice young man I was pleased with everything except the wait time I thought was a little long but you know they're busy, I guess it can't be helped. read more

Very disappointed in business practices. Charged over 2x quoted price to move shipping container 14 miles. Sent driver that had never moved container before, driver never had to backup to pick up, I moved into place right behind truck. Had winch trouble and loaded incorrectly, drop off in wide open and hung container on trailer during off load after waiting for truck at drop off for 45 mins (I left once container was loaded, not sure where they went). Called to discuss with office, owners would not speak to me to resolve or even hear concerns. Also called to let owners know they left equipment and wanted to return to them and do right thing but no call so I guess it's mine now. read more

Rude customer service and lack of service and communication. Drivers work hard, schedule gets busy- I understand. Office giving misinformation as facts and rude tone and language- being woken up at 5:30 am saying they'll send a driver shortly- then not getting here until 9 am- not ok. It's a roll of the dice- I personally won't be using this company again. Oh Plus they charged my insurance an extra $170 fee for labor due to having a large truck. be aware of last minute upcharges read more

This is the second time I have used this company. I had no choice as my insurance company contracted this company out, but the first time I waited over 4 hours for the wrecker to show up. The second time I waited over 6 hours for the wrecker to show. I do not recommend. read more

I have roadside assistance through Verizon wireless and I have been assigned to them 4 times. The first time, they were on time. 2nd time. I had to wait 3 hours to have my car towed to the mechanic. 3rd time. I waited 3.5 hours and finally requested Verizon to cancel and request another company. Lady at the towing office was really rude and kept adding time to my wait time. The 2nd company only took 45 min to arrive. 4th time....last night. I was stranded. Thankfully close to home so I was able to get a ride home. It took them 5.5 hours to tow my car home. UNACCEPTABLE. read more

My roadside assistance dispatched these guys. They arrived with a wrecker so big it couldn't fit up the driveway. I had told roadside assistance I was at the top of a driveway; not sure they relayed that to the wrecker. I just needed a jump start. They said they'd send me a smaller truck that could help me, but was unable to provide an ETA. That truck never arrived even after 6 hours. Meanwhile, they reported the job completed to roadside assistance, and my phone battery died waiting for them over 6 hours. My spouse had to rescue me the next morning after his overnight hospital shift. read more

Absolutely awful customer service!!! They gave us a 90minute window and 2 hours later we saw them drive by so we called the dispatcher thinking they just missed us and she told us they "had to go help someone out real quick" and that it would only be 25-30 min. An hour and a half after that and multiple calls they still never showed! The last thing the dispatcher told us was that she would have the driver call us and of course that never happened. We needed up calling Tim's towing and they were there in 5 minutes. read more

I called my Insurance at 12 for a death battery. The insurance company said 60 minutes wait. An hour later, I called the business and Samantha answered. She said we will be there in 30-45m. Seriously?? I don't know why my insurance company uses this worthless company. I canceled. Then, the towing showed up at 3:10pm after the issued have already been fixed by my dealership. The driver said he got the call 30m ago. I don't know what or who to believe but this company have serious issues. read more

So, if I could give zero stars, I would. They sent me a notification of the timeframe of when they would be towing my inoperable vehicle from a shop, to the dealership. The window given was 4:50on-5:20pm. Since the shop closes at 7:00pm, that have been perfect. I received a call at 10:00pm stating they were there to get my car and inquired as to where my keys were. I informed them that they would be inside the now closed business and they would need to return the following day so they could also get my keys since they didn't arrive in the timeframe given. They towed it anyways to a dealership that was also now closed. They left my car can outside the dealership in an unsecured location, and without my keys. When I contacted them the following day regarding my keys and needing them, they informed me that there was nothing they could do because they're too busy. That is my only vehicle, and I don't have a vehicle to drive 30 miles to get my keys that y'all failed to bring with my vehicle. Leaving my car in an insecure location is unacceptable no matter how you look at it. Absolutely wouldn't recommend them to anyone, ever. read more

This company will say they are "on it", give you a fake ETA and then show up four hours later with a driver who has no clue what they are doing. Stay away from this awful company. read more

I had an excellent experience with this company. Manny arrived on time and had my van loaded up in no time and took it to the repair shop. He was courteous and knew exactly what he was doing. Highly recommend. read more

Miller's Wrecker Srvc - My van loaded on the wrecker. - Towing Near Me - Weatherford, Texas

Left me stranded on the side of the road for an hour before sending me a text message saying that they were sorry for the inconvenience, but they wouldn't be helping me. read more

greg was amazing! got to me quickly and had me to shop to be fixed same day!!! thank you

I had to have my car towed last night. While on the phone with Bre (apparently the only kind and professional person working there) discussing where we were going to have it towed, the tow man called. I placed her on hold to answer his call. I explained to him that she was on the other line checking the distance my insurance company would cover for the tow and asked him if he could please hold so I could find out this info for him. He replied verbatim "I don't hold for anyone. I'll call you back when I'm done". I let Bre know he said that. She stated she was calling him right then to discuss. Well, I guess that pissed him off bc this morning I received a call from my car dealership stating "whoever towed it here left it in front of the gate, completely blocking it, with the keys ON THE SEAT totally visible. Tow companies all know there are designated places to leave the cars, as well as that they're supposed to lock the car doors and place the keys in the lockbox". I just got off the phone with Millers to let them know this information. The lady today (Brandy) just defended the man's actions the entire convo, then when I realized she didn't care and the conversation was going nowhere, I said "ok thank you" and she hung up. No reply, no goodbye, just hung up in my face. TERRIBLE customer service from the get-go (again, EXCEPT Bre). I've never had an experience like this with a towing company and will never use this place again. I was polite the entire time. There's no excuse. read more

this company gives the worst service. My tow order was accepted at 11:19 said they would be at my location between 12:20 to 12:35. at 1:45 I called and they said they were really busy and it would be another hour. So at 2:00 I call and they said it was going to be another hour. Then at 2:45 i was told another hour. Finally at 3:05 I called Reggie at Pep Boys and told him what they were doing. He called them and the woman tells him they're really busy and it would be another 45 minutes. She had no concern worst attitude on the lack of customer service my having to wait 4 hours so far. I hope Pep Boys reconsiders using them when their contract comes up. By the time they show up Pep Boys will be closed and i've lost a whole day and now how ever long it takes tomorrow. read more

Literally the worst people to talk to ever. They are extremely rude. When you schedule a time for them to pick your car up, they don't show up. We called several times to figure out when our car was going to be picked up and they told us they were going to cancel our tow if we called again. The were supposed to pick our car up at 11:30 in the morning. They never picked our car up. I wouldn't recommend this company if they were the last towing company on earth. read more

DO NOT USE!!!! There is a reason they have AWFUL reviews on every site. We were assigned Miller's through our insurance company when my husband's diesel broke down. Originally they told us 40-60 minutes, which was fine. Once it was update to "en route", it got pushed back an additional 60 minutes. After this happened again, I called and she assured me they were on their way. LIES! In total, I spoke with them a total of 4 times and eventually was able to speak to the driver directly. At 1:00 pm ish is when we got assigned Miller's. The driver himself told me he didn't get the assignment until 5:00 pm (after we had been reassured he was already on his way mind you). Then the time got changed to 80 minutes ETA. I called dispatch and was placed on hold... for almost 11 minutes. I hung up and called back only to be told I was never on hold?! She actually told me that. Umm ma'am, I promise you, I listened to y'alls REALLY loud country music that y'all play while on hold for almost 11 minutes. When I brought up the fact that they have VERY less than stellar reviews online, her reply was "Well go ahead and add to them if you like" and hung up. The drive himself told me dispatch had been lying to customer's all day and that it was his 3rd day and he was quitting already. I don't blame him, I would NEVER work for this company and nor will they ever see a dime from me/my policy. I cancelled the tow and called a local wrecker who was there in 30 minutes. While we were pulling away (at 7:00 pm) the Miller's wrecker was showing up. He honked and went on his way. I was never so glad to pay the local wrecker the $150 plus a tip! The driver himself was pleasant on the phone and I am sure is a good guy. The office and how they run things, NOT AT ALL. PS the driver was coming from Carrolton (at 6 pm), which is an hour from here. If they didn't have a wrecker available in a timely manner, they shouldn't have accepted the job. DO NOT DO NOT DO NOT use Miller's Wrecking EVER!! It's worth your money to call someone else. If your insurance company assigns them to you, call claims back and request a different company. Your insurance company works for you! You DO NOT have to accept the company they send out. I will also be contacting State Farms contract department to file a complaint and request they terminate their contract with Miller's. read more

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After waiting 4 hours, several phone calls & a stream of excuses from them, my On Star service found a different towing company to come to assist me. Miller's main yard is 5.2 miles from me. I would not recommend Miller Towing to anyone at any time. read more

Worst towing experience Ever! Called for towing at 12:30 in the afternoon on a 100 Degree temperature day. I was told the tow would arrive at 2:00. After MANY called to rude and lying customer service People at the company my car was not picked up until 8:30p.m. They are horrible, uncaring and unreliable! Terrible experience!! SB read more

My husband broke down on Monday afternoon hour roadside assistance called Millers he waited and waited and waited the hour-and- 1/2 window ETA time came and gone call back no response no show I don't know why they are in business they are pathetic will never use them again call roadside assistance and told them about the situation they are in the wrong line of work my husband finally made it home he called a private tow company and we paid for it I think maybe the BBB should be notified the worst part is my husband waited for 3 hours for these fools Miller's Towing you suck read more

This wrecker company left my 78 yr old aunt and myself stranded on the side of the road in the middle of the night for nearly 2 hrs (11pm-1am) waiting on a tow truck. We had called AAA Roadside Assistance and they attempted to dispatch a truck from this company. But due to the fact that Miller's knew they were next up on the police rotation cycle and would make more money if they waited on a police call instead, they decided to put the AAA agents (2 of them) on hold indefinitely and reported to us that they never got the call. Funny thing how AAA knew the dispatcher's name, however, if they never spoke to each other as Miller's claimed. We did end up calling the police for safety and they had to set us up the tow, which was, of course, next up in the rotation. Then, the next day instead of being honest with us, Miller's claimed that although they recorded all phone activity somehow they were unable to get those records to print (conveniently). Then, they told us the city enforced their price for the tow through the police department, which was apparently our only option to get their service, but that they could waive all of the additional fees (all except the money Miller's gets to keep, incidentally) since we've been loyal customers with Miller's for several years. However, we would have to immediately pay them $245 via credit card to get this "discount" for this 4 mile tow. Needless to say, they've just lost these loyal customers. read more

Was supposed to get my car towed at 6:30 AM today ( it was SCHEDULED) and the person never showed. I called the company at 7 AM wondering where the tow guy was, lady (never told me her name) told me he was 20 minutes out. 7:20 AM, still no one there, called again, told he would be there in 10-15 minutes. 7:40 AM, still no one there. Called a third time and the lady told me he would be 45 minutes. I asked why it turned from 20 minutes to 10-15 minutes to 45 minutes and she gave me a rude attitude for no reason. asked if she had a problem and she just hung up the phone. Really bad service, never ever getting stuff done here. Disappointed. read more

Seems to be a trend. Called for lockout service through roadside assistance program, over 4 , almost 4.5 hours it took them to get to the vehicle. Glad we were in a safe place.same thing the Leo prolonging wait times. read more

Actual act of wrecker service was decent. Customer service and main office absolutely horrid and unaccountable. They did not send confirmation receipt or touch base on information. When I called to ask for receipt the woman I spoke to was extremely curt. She interrupted me multiple times before I could even get even one word out. What should have been a quick polite interaction was a very short off putting experience as the customer service rep was unprofessional and just down right plain rude. I used to have a family member that worked for this service for a long time and had to use about 15 years ago. Sad to see this company has gone down hill and they'll hire just about any one these days. read more