If Icould leave a negative star review , I would. Took long haired cat for haircut. Except for head…read moreand parts of tail she was shaved like a sheep. And not in a good way. Clumps of uncut hair remained in some places, clipper marks everywhere... and all this for 80.00 cash only! Cat was already in crate, so I didnt see the horrific job til I was home. I believe my aged semi blind mother could have done a better job!! BEWARE!!

Called on Saturday 10/8/22 to see when I could get an appointment for my 4 month old Maltipoo…read morepuppy. Lisa had an opening that very same day at 11am which is rare. Lisa and another lady that works there took excellent care of my baby. Her cut was clean, precise and exactly what I wanted. Her shop is very clean and you can tell that she really loves animals. When I picked my baby up, I could tell that they handled her in a very caring way. Thank You so much Lisa, I really appreciate the care you gave my baby.

This place is great. I took my dog in yesterday and still can't get over how good my pup looks. The…read moreonly thing to have made it perfection would be bows. My dog would look so cute with bows.

I took my dog Annabelle here for the first time today. I am very happy. I think the groom looks…read moregreat, but she is always my first priority. She has come out of places scared before, here she was her normal sweet happy self. Chris obviously was very kind to her, which means we have found our new groomer!

Kat is phenomenal! My dog can be very temperamental and has not worked well with other groomers for…read morethat reason and because they always cut him too short. She always makes sure my dog is completely comfortable before starting the process. She is so professional, kind and provides exceptional service. Thanks again for everything. We will never use anyone else!

this woman is a godsend. She is amazing my Yorkie/poodle two years of my heart and she made him…read morelook like a totally brand new person. He was so happy when she came home. She did excellent on his nails. smells and his haircut is A1. ‼‼ if you have any grooming needs and I'm not sure where to go. I recommend Katie over anyone. She gets a 10 out of five stars.

I love the service here. I've been using Heads to Tails for years...both for dogs and cats…read more We have a long haired cat that gets matts on his "underside" so we have his belly shaved. Carol has us bring him in, in the early morning to avoid our cat having to deal with the noise of the dogs, which I think is very considerate, since this is an already stressful situation for most animals. Carol always does such a great job, shows a lot of patience and does what we weren't able to do...get our kitty to stay still during the process. Carol also runs the Furminator through our cat to smooth out his back and tail. He always looks so handsome when she's done and I have no doubt he is so much more comfortable during the summer months.

Just took our Cavachon, Ginger, for grooming here for first time. Her old groomer was starting to…read morefeel a little like an assembly line. Linda and Carol were awesome!!! Really make the dogs feel like they are visiting a home. Ginger tends to be nervous and stressed around other dogs. But she settled in quickly and hung out all morning between her "spa" treatments. The cut is perfect, she smells great. I am very pleased!! Price is also just right. We found our new groomer!

I really wanted to like this place and had high hopes for them. However this whole place and staff…read morehas disappointed me from the start to the end. It took me almost a month because First when I took my fur baby there they wanted to charge me the highest package they had without even fully evaluating him. I wanted with it to see if it was worth it because it's his first time here and I have nothing to compare it to. I went a whole day ahead and paid because I didn't want to do the deposit over the phone. The next day Saturday the groomer whom I met before was suppose to be be there get my dog and she wasn't as promised but ok I still went along against better judgement. After having my fur baby for about 6 hours he still wasn't ready to be picked up. We left and returned and he was finally ready. When I arrived my overly friendly dog was not his normal self he looked terrified. Finding out the 'professional ex vet assistant groomer" cut a hole the size of a quarter out my baby's belly area. She then tells me she gave him peroxide and some powder to try and stop the bleeding cause she use to work in a vet office. She also as an apology tried to give me 5.00 back after I paid $65.00, $5.00 was an insult and a slap in my face. I had to take my dog to the vet and have his hole stapled close and he had to wear a cone around his neck and take antibiotics because it get infected. After communicating back and forth with the owner she seem like she was genuinely concerned and offered me a refund of my grooming and vet bill. This post is not about the money it's about the quality of service I received this particular visit. Needless to say I will never take my dog back there again. I found so many small cuts on him later it made me very sad. The groomer has the audacity to say he wouldn't keep still during his grooming ??!!! I'm like yeah if you took a chunk of my skin off And I'm bleeding and you still wanna groom me I wouldn't sit still either. 8/6/19 update, I did receive a check to reimburse me for the fees and also the grooming bill. Although this does not replace my fur baby pain and suffering, it's appreciated in trying to help correct this incident. I will say all the owner attempts were considerable.

I DARE YOU TO FIND A WORSE DOG TO GROOM THAN MOLLY. SKEPTICAL AT FIRST BUT MOLLY GIVES AVERY'S FIVE…read moreBIG WAGS! BACKGROUND OF THE FURRY CLIENT: Molly is a 2.5 year old abused rescue who was shot as a puppy and left in the woods. When I adopted Molly she would not let me touch her prior to adoption. Not once. I was told she had a couple of hours before she would be euthanized. I have this horrible habit of caring for these animals...and so our journey began. Over three months, of persistent "I'm not playing...don't even come near me" Molly was the master of the intimidating growl. I have never been afraid to approach a dog until meeting Molly. She is unsure of strangers, unfamiliar activities, and loud noises - on top of many of the regular fears dogs have with grooming. It took 8 months before she would let me (the human with her daily food ration) to be allowed to even touch her with grooming gloves or a brush. There are many concerns I have had with traditional grooming businesses for Molly: * they are usually loud, even early in the day because of the barking and multiple equipment running simultaneously; * the scheduling is primarily based on business needs more than your pup's requirements because everyone has special request for their baby and they all can't be accommodated; and * often your dog is put in a cage (ok, call it a crate if you must) between when they call you and how fast you can get there. This is true for absolutely every dog salon I have tried with Molly. I have paid for moderate and high end grooming trying to address this dirty dog's needs. Molly and I recently moved to Wayne where there are many places Molly can swim and play in the mud. In fact, it is a daily occurrence for Molly. Makes for a fun doggy day...also makes for one dirty/smelly dog, car, and house. It was turning into an emergency situation actually. I was so happy when I came across Avery's in Yelp. I read all of the reviews and called immediately to schedule an appointment. I was able to get on the schedule within two weeks. The next thing you know, an Avery's van pulled into my parking area and Josie was Molly's groomer. I can't tell you what exactly happened in that van - but what I can tell you is my dog looked fantastic and she was not stressed in the slightest. Normally, when I pick her up from a grooming session, she is so excited to see me. I can't be positive...but Molly might have gone home with Josie (who is now my permanent choice for a groomer). Here is the reality - the service of Avery's is definitely a bit more expensive than a traditional salon. I can tell you for a dog like Molly there will never be a traditional salon so long as Avery's is an option for me. The lack of stress for her, which translates into the lack of stress for me, is worth every penny. I don't know too many dogs that love the grooming experience to begin with - so this helps dogs that don't suffer from anxiety like my girl. I can also say that there is a lot of time saved from going back and forth to the groomer for me. I went back into my condo while Molly was getting all dolled up by Josie, and merely walked outside my building to pick her back up. It was so simple it is a bit ridiculous that everyone with a dog doesn't just take advantage of this type of dog grooming. I make it a point to provide feedback on Yelp because I rely on the feedback of others frequently. I only give honest input...good or bad. I definitely recommend Avery's without hesitation. Just keep your eye out on your pup if you get Josie as your groomer...I think she may be the Dog Whisper of Grooming!

I came here specifically for an anti-fungal/itch spray, that it said they had online. But... they…read moredidn't have it in the store. As a matter of fact, a ton of the items were empty from the shelves. I can't speak for their grooming services because I've never used them, and I can't speak for their selection of pets because... that is depressing, and I avoid those areas of the store. What I can say is their selection of dog toys is ridiculous, and I left with a whole bunch of plushies for my pup that I did not need. I also have to give a shoutout to Luis, the associate that helped me today. He was so friendly and even gave me 20% off for showing a pic of my pup!

Hours listed are incorrect here and on google.. they close at 8 during the week... just drove far…read moreto be disappointed. Count your days Petco I won't give you another dollar..

Due to the negligence of the staff. And did not told the customer the situation still they found…read moreout themselves. Never come again.

Fantastic service, reasonable price, and our dog looks beautiful…read more We have a very sweet, very floofy mutt named Moxxie, who needs a good trim now and then to keep from looking like a massive hair explosion. Brittany, who groomed her, did a fantastic job - cleaned her up without robbing her of her cuteness. When I picked her up, she was happy, no longer had hair covering her eyes, and had been tidied up all over. She also smelled delicious. Everyone at this place was friendly, welcoming, and clearly loves pets. Super glad we found them - we'll 100% be bringing Moxxie back. Oh - and if it matters to you, I believe this is a black-owned business (an extra bonus in my book.)