My kids and I have been going to Liberty Family dentistry for years. At every visit, we are treated…read morewith kindness and respect. They are prompt for appointments and have excellent customer service. Highly recommend.

I have been going to Liberty Family Dentistry for my dental care for over a decade. They have been…read moreconsistently patient, courteous and professional. However, today's visit was outstanding... I had a check-up and cleaning done, followed by a restorative crown. Bailey worked on my 6-month check-up and cleaning; and Dr. Rothrock and Luz together worked on my crown. Luz was very careful and diligent in getting the new crown fitted perfectly. Everyone on the staff keeps me informed with each step of the process, so there are no surprises. Even the receptionist and the bookkeeping staff are stellar. I recommend Liberty Family Dentistry very highly !

Happy to have found a dentist who respects the fact that it's MY mouth and my decision about how to…read moreproceed with recommended treatment(s). Dr. Cummings thoughtfully answers my most off-the-wall questions about his treatment plan and dental health in general, and then says, "call me back if you have any more questions". Appointment scheduling is efficient, too - the one time he was running over-time on the patient in front of me, he came out to the waiting room and told me how much longer it would be. I just wish there were more medical professionals out there who treat their patients with this kind of respect.

Great experience all around from check in to check out. The interior is beautiful, spacious, warm…read moreand welcoming, very well decorated. Staff was all very nice, more importantly the hygienist, Stephanie was amazing!! Professional, knowledgeable and super nice. Dr Cummings is great as well, feel confident in switching to this practice, so glad they came to the area!

Coming here was a disaster that led to months and months and months of pain. The dentist's…read morecarelessness has caused me so much distress and hundreds of dollars to repair. I had issues with every single one of his fillings only 4 months after going, and another dentist had to repair his awful work. The hygienist was also extremely rough on my teeth too, causing lots of bleeding and not caring one bit. On top of this they refused to bill my insurance even though it was fully covered. This visit was a disaster and I greatly regret coming here.

I would leave 0 stars if I could. They had me jump through hoops and promised they'd help me NO…read moreMATTER WHAT!!! HE LIED. Never even touched me....

They told me I didn't have an appointment today, but I did and I have the appointment card to prove…read moreit. The woman at the front desk acted like I was crazy out of my mind for saying I had an appointment today . They offered no apologies. and made no attempt to reschedule. They did tell me that I could wait an hour because the hygienist had a patient at 12:30, which was supposed to be me. Prior to this, I had billing problems with them. One time they didn't bill my insurance. When questioned, they said it was because the image of the card I sent them was blurry. Instead of telling me that it was blurry and asking me to send a new one, they just didn't bill insurance and kept sending me bills. ??? I sent a new clearer image to the 2-to-3 different phone numbers they told me to text it to and I guess one of them finally worked and they billed insurance. Then they told me there was a balance still due so I called and the woman, and over the phone she said the remaining balance was $23 so I paid it. Two days later I got a bill for $44. It's just these weird expenses and a very disorganized scheduling and building system. Today the woman at the front desk, even though I was clearly upset when I left shouted "have a nice day!" after me in a passive aggressive way. The hygienist I had was good but the billing and front desk staff are unacceptably bad. I'm happy to be moving.

Always been exceptional and outstanding. With Dr. EADS retired now, not sure how it will be going…read moreforward.

The staff and Doctors at Jackson Creek Dental are all professionals and very good at what they do…read more That's why i keep coming back for maintenance and specialty work. I trust them to do what's right, and to help me learn what I need to do to have the best possible dental hygene.

Dr. Tschetter and staff are professional and made me feel very comfortable before, during and after…read moremy crown procedure. I would highly recommend this office to anyone looking for a team that will help you to understand what you need to know about your options, recommendations and general, dental maintenance.

Dr. King is great! He is very kind and clinically excellent. His staff is also exemplary - kind,…read moreprofessional, and knowledgeable. I highly recommend!

My teeth have been problematic since childhood, and when I was in my twenties a dentist predicted…read morethat I be toothless by thirty. This year I will turn ninety and have been served by Dr. King and his predecessor Dr. Boruff for decades, always receiving excellent, personalized care and creative solutions to problems. I highly recommend this dentist. Sharon P.

Updated, I am waiting to finish this review until I see how this gets resolved…read more Here's the update with my original review below. I didn't end up getting the root canal that day, but I still ended up having to pay $444 out-of-pocket! I'm disabled and on Medicare. They said it included the consultation, a $75 fee for some kind of pulp test, which really was tapping my tooth and touching it with something cold, which took about 30 seconds, and then the rest was the charge for the CBCT scan and X-rays. Now, had I known that I was going to pay that much for a consultation, which only included a short visit and the images, I would have gone to the best endodontist in town. Not to say that I didn't like the doctor, but that much money for a quick In-N-Out is ridiculous. I have traveled great distances to big cities to consult with a surgeon, periodontist, and tongue/airway specialist ENT, all considered at top of their field around the world, which is why I traveled to see them, and the most I paid was $350 per visit. And that was within the last five years. These visits were in depth. I showed up, knowing that I was gonna be there for a good hour, have a full exam, full images worked up, and leave with a very solid idea of what I needed to do next. Those appointments were well worth the money. So to go to this corporate chain office and pay this much for a consultation with an image of only my tooth and the bone around it, not my whole head and skull like I paid for in the other visits, seems like a HUGE over charge! I am shocked. I sat in the parking lot and cried. Before I left, I asked the office manager if she would make a request to the doctor on my behalf that he lower his fee, but they still took my $444 today anyway. I'm waiting to hear back, and if that works out well, I will include that here in my story and I will improve my rating. But so far we're not off to a good start. Here's the original review: I'm on Humana Medicare and the only endodontist in network is at this location once a month. I made my appointment, and they took my insurance info etc and I had a referral emailed to them. I was warned by my dentist that he'd seen some really bad implants done here at Aspen and he said make sure the endodontist is not the same as the oral surgeon who does implants. He said he's not the only doctor to see terrible work from Aspen. Yikes! So I showed up 30 minutes early for my appointment and it was a good thing I did because when I got here they said they didn't have my referral, which I know was sent. The woman in the office said she was out of town so it wasn't filled correctly. I was also blindsided by a several hundred dollars out of pocket cost that I was not notified of! Again she said that would have been done correctly if she'd been in the office. One excuse after another. I think her name is Carrie. I've seen other reviews here that mentioned a really rude office manager, and I will assume that this is the same woman. She was the manager. I already have enough frustration that I'm giving a negative review! Let's hope the root canal is better than the customer service.

Amazing service, very kind front desk, very welcoming, and great gentle care. I will be come back!read more

So I went in full teeth removal yes I had insurance yet I stressed multiple times I wanted know all…read moremy options even if some payment had to come out of pocket. I expressed I didn't want the old dentures so what's my other options? Dentist kept telling me it would be discuss next time. All in all they never gave me other options and just cared about the insurance money.

Told me they would call me back when They heard from my insurance but it's been months. Front desk…read morestaff was nice but they overbooked themselves.

Front desk gals are not very nice and do not cater to patients…read more For a long time patient I do not recommend this operation at this time

Super impressed. I have been seeing another dentist in Bloomington since 2016. I liked his office,…read morehowever, their dental equipment is not modern (you rinse with a paper cup and spit into a sink) and I never felt like I was getting the best possible cleaning from the hygienist. My partner has been going to BFD since we moved here, so I decided to give them a try. Went in today and had x-rays taken with state of the art equipment. Andrea, the hygienist, was great. She explained everything she was doing. She then gave me a really excellent cleaning. I honestly felt like the first REAL cleaning my teeth had since moving to Bloomington (even though I just had one at my other dentist's office four months ago). Dr. Shirley examined my teeth and talked to me about a filling that I have lost recently. He was friendly, explained everything that would be done when they replace the filling and spent a good amount of time with me, answering all my questions. Andrea explained the cost of the upcoming filling procedure so that there will not be any surprises when I return. Large office, plenty of parking. A bit weird getting in and out of the lot due to road work but that should be completed soon. All in all, a really great experience and I am one of those people who really HATES going to the dentist. Now I just need to call and cancel my cleaning appointment at my former dentist's office, because Bloomington Family Dental has won me over. I am an avid Yelp user and the negative reviews of BFD had kept me away. Regardless, don't let the negative reviews sway you. If you are looking for a Bloomington dental office that is modern, friendly and thorough, I highly recommend this office.

Dr Allen , his staff, and office(very clean and beautiful )are all perfect ! I have been to many…read moremany dentist but never found one that that I had nothing bad at all to say about. Highly recommend him!!! Dr Allen is the absolute best at what he does . He fixed my front teeth amongst many other things and I couldn't be happier !

For the first two years visiting this practice, I had nothing bad to say. The office seemed…read morecourteous, clean, and run well. I had to have some work done at the beginning of the year. We payed for the treatment at the time of service and thought that we were done. Several months later we received a bill from them, stating it was for my work. Our insurance sent us a statement claiming that it had been filed as something else. When confronted about the bill, the office staff treated me like I knew nothing, talked over me, and put me down, not letting me get in a word edgewise. We payed the bill, still not understanding why, and left the practice. Fast forward a few months, I found another dentist, and at our first cleaning, he saw what looked like faulty work. When confronted with it, Dr Allen called me a liar to my face and said so to the other dentist. When I called and asked him about it, obviously unhappy about being called a liar, he defended his position and HUNG UP ON ME without letting me say anything but hello. When I tried to say anything, he just talked louder and faster. I was upset, yes, but I was still trying to be curteous and polite. I called back to talk to him. He refused to talk to me, and had a dental assistant talk to me instead. I was able to have a conversation with her, one where I was finally listened to, and we were able to resolve the bill question, and talk about the work (not faulty). I would have been totally happy with this office if I had never run into any problems. Unfortunately, when I did have a problem, they would not take the time to professionally explain the matter. Only ignored my questions, talked over me, degraded me, and would not listen to anyone but themselves. Had they addressed the problems in a different way, they would still have my business. But when I can't trust them, or bring up my problems with them, it's time to change. And calling someone a liar without bothering to listen to them is NEVER ok, especially in a professional setting. Unfortunately, I cannot recommend them because of this.