Minus 1 star. So 0 stars. DO NOT COME HERE TO HAVE ANYTHING REPAIRED!! First off he doesn't even supple you with a receipt for a repair and it's cash only. The 1 shoe heel that I had him "repair" came off the first time I decided to wear the shoe. I'm at work walking in the hall way next to him hung I know I have a little limp. I take the shoe back to let him know, he tells me I'm mistaken and it's the other shoe that I had him fix and he only charged me $10, which is a lie. He actually charged me $20 cash. Since he said I can pick the shoe up in a hour. My whole thing is honor your work. You know did a crappy job fix your mistake. But what I'm not going to do is argue with someone that obviously doesn't care about the customers. I will not come here ever again and I hope others please read the reviews before taking anything serious o this crook!! read more

Well... my Ecco dress shoes were falling apart due to age. I brought one pair to him and he persuaded me to replace the soles which really didn't need replacing yet, but they were close. On these cheaply made (but expensive) shoes there is a plastic strip all along the top outside of the shoe. It's made to look like stitching. Anyway, this was coming off. I liked the initial job enough to bring a second pair of shoes to Mill's a week later. Well, 1 month later both pair of shoes fell apart again. I went back with a pair and he accepted no responsibility. I asked him to just glue them back together and he sold me a tube of Barge glue. Sigh. At home, I discovered that he didn't put enough glue on the shoe. There was only a thin line of glue on the shoe parts. Definitely not enough to keep the shoe together. Presumably he didn't want any of the glue to show on the outside, but really all you have to do is use a microfiber cloth to wipe away any excess. There's really no excuse not to do a quality job. Unfortunately, cash only. Mill's does not accept credit cards. I gave 1 extra star because the new soles have not fallen off yet. That said, I recommend you find a different place to repair your shoes. read more

While walking around going about my day, I noticed the heel on my tabis was making a weird noise. I check them only to see that the heel taps have fallen off. My usual cobbler is in OC but since I was in LBC my dad suggested this place. I explained to Mr. Kim what happened and he assured me the original heel taps could be put back in place. It took him less than five minutes to fix them and even painted one of the heels to blend in the wear while only charging $16 for both. These are shoes I wear mostly everyday averaging 15K daily steps. The repair has held up nicely! read more

Mills Shoe Repair - Before heel tap repair - Shoe Repair Near Me - Long Beach, California

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iiiiii believe he has a bias as to what price he charges "certain folks" that need his services. Got heel tap replacement on 2 pair of shoes, with 1needing ONE buckle replaced... $48 Been tryna stay local & support Mom n Pop shops for yearZZZ but now...Won't go back. Plus...my cloth heels smell of cigarettes . Nah'bruh read more

Please please don't repair anything at this place! Looks at my bag after one time used the glue came out. First of all, I don't mind with the ugly stitches he had done on my bag but now the glue came out. he did a very job. read more

Mr. Kim is a little brusque, but he's efficient, did a nice job, and is not too expensive.

Having to leave even one star here is a lie. I honestly think the elder "gentleman" (I use the term loosely) running the place should consider retirement very soon! Seriously sub par (almost comical) "work" on my beloved Uggs. I should have known when he literally YELLED at me and acted offended when I asked if the boots could be cleaned as well as repaired, that it wasn't going to turn out so good. I shouldn't have left them there, and I kinda knew it. Boots ruined, lesson learned. This dude is gonna yell at the wrong person some day...seriously. read more

Mills Shoe Repair - My poor Uggs - Shoe Repair Near Me - Long Beach, California

Awesome job thanks Mr Kim!!! Best deal on shoe repair in years. Would absolutely go back

I wanted to like this place. Local small business close to work. The guy only did a half job repairing my work boots, then wanted a lot more money to finish the repair when I questioned it. He repaired the heel of my outsole and not the entire outsole although I was clear I wanted the entire outsole replaced. They were visibly in need of repair. He's kinda confrontational too. Get easily bothered. It is what it is. Oh well. read more

Mills Shoe Repair - Shoe Repair Near Me - Long Beach, California

I was pleasantly surprised when I popped into Mills Shoe Repair last week. I had been looking for a place close to DTLB. This place is just west of the 710 off of Willow. Seventy year old Mr. Kwang Nyon Kim has been operating the shop for about 40 years, according to the 2021 Long Beach Post article framed in his shop. His wife who used to work with him, passed away a few years ago. He was busy when I came in but he responded when I rang the bell. I had read on Yelp that it is a cash only business; so come with cash! Within 5-6 minutes he replaced my heels on my favorite and very old black pumps. $13! The shoe repair business is challenged by the abundance of inexpensive shoes that folks don't want to repair plus the wearing of more comfortable athletic type shoes. But if you're like me and have a few favorite shoes and boots that you want to keep fo'ever, check this place out. Parking available on the street. read more

Made my vintage docs come back to life! Repair was $20 and shine was $10. Will definitely be coming back with my other vintage shoes. read more

Mills Shoe Repair - post-shoe shine - Shoe Repair Near Me - Long Beach, California

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Don't take sneakers. His experience is probably with dress shoes. The work was so bad it was comical. read more

Heel repair was quick ( 5 min wait) and affordable ($8). Small local business. Cash only.

Old world business in what is now not the best part of town. Older gentleman does not really speak English. Appears he runs the place as a one man show. Hours posted are apparently not the hours that he's going to be there. Quality of workmanship is sub-par compared to better cobblers, however, his prices are in line with better cobblers. Best to avoid. read more

Great find. He finished my shoes in 2 hours and did a good job. No more waiting 3 weeks for taps and shine

Great work on my broken boot heel and reinforcing another pair as well. I dance way too hard and now they are back stronger and ready for the dance floor! Super affordable and it was done with in 2 days!!! I thank you!! The man is very kind and talented! I will be returning read more

Great quality, FAST (same day) service! I went with what I considered to be a complicated problem and had my favorite boots back, HOURS later!! read more

Friendly service and good workmanship. The gentleman who runs the store is nice and thorough.

$17 for one shoe repair and he said it would be ready by 3 PM and I dropped off at around 11am. The man was nice, and his work was pretty good. I was told I could get the shoe repaired in Europe for cheaper, but he did a great job! read more

I needed my Camera bags zipper repaired and he repaired it right on the spot. The repair was excellent and It looks great! The Camera bag was a special edition. Thanks- VideoMaker LA read more

This honestly the worst cobbler ever. I DO NOT recommend this place. I took pictures of the reason. So I brought my shoes to KIM the older man who I assume worked in my shoes. I brought them in to wear them for my first EDC, however when I went to go wear them they were damaged so I wasn't able to wear them. I took them back to the original shop (this shop) n asked them if they could fix it since they didn't the first time and he tried to charge me again. For a service that wasn't even done right the first time. The quality of work is super shitty n now I have to take them to a whole new cobbler to get fixed when it should have been done right the first time. read more

Mills Shoe Repair - Only part of the shoe that's fucked up. - Shoe Repair Near Me - Long Beach, California

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I had to get an insole glued down to a heel shoe. There was an older gentlemen working out back so I had to get his attention but once he came inside to serve me he was cute and gentle speaking. $5 cash only. I felt like it was a good deal took 30 min. It's an old school shop so be patient and communicate with respect for your elders. read more

I am so happy I found Mills Shoe Repair, thanks to my yelper's #yelpelite. Prices are great the place is small and quaint. The gentleman who runs the business I believe he is the owner. It's hard to find shoe repair that is close to home with great customer service. This is place I will definitely return very soon #abshoediva read more

He used light thread on a black bag.... I was not happy with the quality or price. I felt he totally ripped me off. I will NOT be returning here again. read more

Mills Shoe Repair - Shoe Repair Near Me - Long Beach, California

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what a very nice man who makes good recommendations and is very patient. his prices are reasonable. I hope he stays in business. fingers crossed. read more

Great service and great prices. I get all of my shoes shined here he has very quick turn around and great work.

Good price. My shoes are a lot more durable. The man working was nice. Very simple transactions.

So I love shoes, but I am hard on them. I need a place where I can take my shoes and make them look as good as new. I also like that service to be cheap. I have seen this place many times flying down Santa Fe as I was on my way to one destination or another, but on Tuesday, I finally decided to stop in. I have a pair of shoes that I bought at the best thrift store in Retro Row,. They are fab, and cream colored and missing the little tabs on the bottom of the heels. Well, I should say that they WERE missing the tabs on the bottom of the heels. I took my shoes in, put them on the counter. The guy looked at them and asked me when I wanted them back, Tomorrow? Hell yes! Price? $7! (It's actually more than I paid for the shoes), but well worth it.. I got lazy and picked up my shoes on Thursday and there they were, sitting on the rack behind the counter waiting for me like my little one does at Preschool, but only not asking me for a peanut butter and jelly sandwich cut into 4 pieces. $7 bucks very well spent. read more

Great shoe repair - has fixed about a half dozen shoes in the past 10 years... close to my office so it's super convenient but his work is fantastic. read more

I broke the strap on my sandal so I took it in to see if he could fix it for me. Not only did he fix it but he did it right then and there in less than 5 minutes & I only paid $5. I'll be going back tomorrow to take my favorite pair of thigh high boots. read more

Been here twice and he did a great job on my shoes. And I got them back on the same day.

Always looking for a place to do vibrams on my red wings. He had the soles in stock did a great job on them and had them done in one day. Took him another pair the following day and same service. Can't complain and 20 bucks cheaper than my previous guy read more

This is a small place in a small community but topnotch quality could not be happier with my boot repair

An update to my previous review. Within about a week of the attempted/failed repair of my daughter's shoe at this place, the sole separated from the upper part of the shoe again. This guy's work is crap. This is the worst business in Long Beach in my opinion. Takes your money, yells at you and does a shit job. Awesome. read more

Took a pair of shoes there for repair and the man told me that is would be $5.00 for glue and I should fix them my self. I did not take them there to fix them myself. Very rude. I have never been to a shoe repair shop like this before. read more

I needed to get a strap fixed on my daughters shoe. I haven't had to have any shoe repairs in years. I found one local. To fix it was $11. I paid in full or he needed half the deposit. I really didn't have time to think. I wish I would've shopped around. But maybe that's the going rate. I figured a mom and pop place would have better prices. I paid less when I bought the shoes. Its fixed, for that price it better stay fixed. read more

I brought my Cole-Haan loafers in for soles and heels. They were really beat-- holes in one sole, heels worn down into the leather stack. I was quoted a price of $48 for soles and heels, repair work, and a shine. Seemed a bit high but, I'd rather give it to a little local business than throw down $200 at Nordstrom for new ones. Beside, I can bike to his store via the River trail- its cool. Got EXCELLENT repair- a complete restoration job- they look just like new shoes, only all comfy and broken in. Fine shine too, good thick leather soles, heels like new. The place deserves your business; be clear what you want and I probably wouldn't ask for anything too exotic. read more

I checked on YELP for a shoe repair in Long Beach. The reviews for this shoe repair were good. So, I asked them to replace the soles on my $200 boots. Within 3 months the soles were coming off! DSW suggested another shoe repair. When they saw what Mills had done, the second shoe repair easily ripped off the Mills soles. It was explained to me that Mills had used a CHEAP sole which should never have been placed on my boots. DON'T WASTE YOUR MONEY. SKIP MILLS AND ASK A FRIEND FOR A REFERRAL. read more

show man is nice and will make you boots better. was cheaper for him to work on it than to buy a newer pair . read more

This place is a rip off!!!! I brought in a few of my good quality leather bags and a couple of pairs of shoes based on some other yelp reviews. I asked him to clean and dye the leather bags. When I picked them up they looked exactly the same almost as if no work had been done on them. The cleaning was pitiful and you could still see all the scratches and discoloration. I explained to him all the things that were wrong and that I was dissatisfied because he did not provide the services I asked for. To add insult to injury I had a balance of $82.00 to pay. I had 4 20 dollar bills and gave them to him. He offered no discount for my dissatisfaction and demanded the remaining $2. I asked him two or three times, are you really going to ask me for the two dollars? He then relented. I lost hard-earned money. Hopefully this post will help you save yours. Go somewhere else. The craftsmanship is lazy and poor at best. read more