My wife and I have adopted an amazing dog from Milo named "Oopsie Daisy". She was very new at the Richmond location so not much of her story was posted at the website. Prior to our visit, we filled out an application for adoption and we received an approval response within a day. When we first met Oopsie at Milo, she was comfortable with people, not shaking at all, and very easy going. The adoption process was relatively easy once all the minimal requirements were met. We officially adopted her the day after the initial meeting. We have added an extra $50 donation to the adoption fee. Oopsie is now doing extremely well in her new forever home. We believed she had been treated very well when she was staying at Milo. Thank you to all the volunteers and staffers at Milo. read more

See all

I started fostering puppies for the Milo Foundation 4 years ago after losing our lab, Balou. I have fostered 100+ puppies/dogs. Milo has a wonderful foster program. I have learned so much and helped so many animals. Shelters and rescues are in a crisis right now... so many animals are being surrendered. I believe the Milo Foundation does everything it can to help as many animals as possible. read more

I was looking for a puppy, filled out the application but found they had all been adopted by the time I got there. I was looking at the adult dogs for a possible fit and was told "you can return them for a refund in 10 days". I took home a sweet boy but my little girl at home was being chased all over the house and was not comfortable. When I called to make an appointment to return the dog I was told they were full and had no room. I finally got the go and was left standing outside waiting for someone to help us for 45 minutes. I filled out the paperwork and took a picture of the receipt. After a week I called about my refund and was told they would get back to me, I called again after more than two weeks and was told I would see a refund and an email. I got the email but after two business days still no refund posted to my account. Do not take a dog you are unsure of, they will not want the dog back. FYI over 600$ for an adult rescue pit I'll terrier. read more

Milo Foundation - J - Pet Adoption Near Me - Point Richmond, California

I thought long and hard before leaving this review, but I want to give information to potential adopters before they start the process. I adopted my dog about 2 months ago, and pretty much right off the bat, he was sick with kennel cough. I was going to have him neutered via their Snip Bus, but changed my mind and decided to have my vet do it, and Milo told me I would be refunded $150 since the adoption fee includes neutering. To this day, I have not received the refund. I reached out to them via email approximately 3 weeks ago and was told that they received my paperwork and it was forwarded to their billing department, but to keep in mind that it takes 10-14 business days for refunds to be processed. Well it's been WAY longer than 14 business days and I just can't believe the audacity of them to lie, and in writing to boot. And of course an excuse was made about how lots of dogs get kennel cough at the shelter. Seems like they don't vaccinate the dogs as soon as they arrive there -- I was told they were waiting for information from the receiving shelter about his vaccines and didn't get the info until the day before I adopted him. That's a pretty convenient excuse. So they vaccinated him the day before I got him. The person who helped me was really nice, but everything else I've experienced since then has been complete BS. it seems like some people have had wonderful experiences and others have had horrible experiences. I personally cannot recommend this place to anyone. I feel bad for the animals that are there. They deserve better care. Ps: I received a card in the mail from them about a week ago asking for donations. Consider the $150 you owe me my donation. read more

I adopted from this shelter and wasn't impressed by my experience. The dogs smelled awful and were extremely dirty. There was chaos within the facility and it made it difficult to get to know the pups. The staff claimed that the pup I was interested in just came in and they did not know anything about her. Supposedly the previous location wasn't communicating back and they just take it for what it was. The charge was $600, which is far more than any other shelter I have been to, she wasn't fully vaccinated and still needed to be spayed. I don't think it's right to put the pup up when they aren't fully ready or have any knowledge on the animal. Other shelters will have all shots done and being fixed first before they are even shown/available. It also seemed like they don't take any personal approach with the animal to learn their personalities. How am I supposed to feel confident in this animals health and know they are safe to adopt if they haven't taken at least a few days to monitor and work with the animal? I adopted my pup on a Sunday but had to come back the next day to pick her up after being spayed. I live a distance away so this was very inconvenience. I would have had to come back in to again to get another round of shots three weeks later. I was unable to keep the pup and returned her back to the shelter. All they had me do was fill out a single page form on why I brought her back. She came in at 6 pm and was back on their website for available dogs the next morning. This seems very strange to me, they didn't even give her 24 hours of monitoring to see if she is even okay! I would never, but what if she got hurt, abused or sick with me? How do they know she is safe to give to another family? Just seems like a very irresponsibly ran shelter and I STRONGLY RECOMMEND NOT TO GO TO THIS SHELTER. Yes I think adopting pets is very important and needed but just my experience and I hope this place gets better. read more

They charge too much for being a rescue foundation, even senior citizens, who are lonely, can afford it

If you are looking to adopt a pet, I suggest you contact Milo Foundation first. They are proactive in rescue, and take excellent care of the animals. If you have the means to care for a pet, they will make it happen with a simple application process. The volunteers who work here are incredible and deserve an A+ rating! I just got Phranklin, the most beautiful tuxedo cat, thanks to this wonderful group. A+ A+ read more

We were looking for a young dog to keep the other young dog we had adopted company, and had looked at all of the online providers (Adopt-a-Pet, Petfinder, etc.). We saw a cute dog at Adopt-a-Pet that identified her as a Milo girl. A few weeks before, we saw a different Milo dog. We had filled out an application and didn't hear back for a while, but this time we saw the advice to mention the specific dog(s) we were interested in. It worked; we got a quick answer back and were introduced to her foster mom. The foster mom allowed us to come visit the next day, and the dogs got on like a house on fire. Milo is pretty picky about wanting adoptions to be a good match, and both the foster mom and we had to separately get in touch with Milo to tell them we wanted to move forward. Nothing like adopting from a county shelter!!! But Milo said yes, and the foster mom went out of her way to meet us for the handoff the next day. Meimei, our new dog, is an interesting little mutt. We thought she was a cattle dog/chihuahua mix, but the DNA test results say cattle dog with healthy pinches of German shepherd, lab and Rottweiler!! They seem to think our 20 pound 7 month old will grow up to weigh 60 pounds. Hmmm. We may or may not have her spayed through Milo. I'm reading that it might be best to wait until she's over a year, so that would give me plenty of time to get on the list at the clinic used by Milo. Hope not to need a dog for another 16 years, but we respect what Milo is trying to do and appreciate it that they rescued Meimei from a high kill place and steered her into our home. read more

Milo Foundation - Meimei cuddling with Tufei - Pet Adoption Near Me - Point Richmond, California

We adopted our precious dog Bee from Milo. It was a wonderful experience and we couldn't be happier. She is adjusting well and the whole process was easy and pleasurable. Took less than a week since I saw her photo on Adoptapet first. #lovemymilodog read more

Milo Foundation - Bee at home - Pet Adoption Near Me - Point Richmond, California

We adopted our kitty Bean from Milo this past Saturday. I was impressed with their adoption process. My online application was approved in less than a day, and I could go visit without an appointment at any time during their open hours. We had to wait for about 15 minutes outside when we arrived, and then we went inside to the cat rooms. We were allowed to meet as many cats as we wanted and take as long as we wanted with them. I appreciated that and the excellent customer service we received from the shelter workers. We got some good advice and even a coupon for a local pet store to get supplies afterwards. Highly recommend the Milo Foundation as a place to adopt a cat! read more

Milo Foundation - Our new cat Bean! - Pet Adoption Near Me - Point Richmond, California

I gave my cats up because the staff had given us false information that cats marked with their pee even if they are neutered. Once we got home my daughter investigated and found that male cats do stop their marking when neutered. We went back to try and adopt our cats back but they lady in charge did not let us even after we said we had a pup who missed them (our dog got very depressed and lost a lot of weight due to not having his cat friends) we missed our kittens very much and we still do till this day. The lady in charge told us "you probably don't even have the money to pay for their surgery" why did she say that? Because we're Mexican? Also that says a lot about her and that shelter. That told me that she cared more about the MONEY than the cats , our pup and us . She had also told us that we will never be able to adopt from the that shelter again because after surrendering our cats we are apparently unfit to adopt and untrustworthy. Our cats were Solovino (black cat) and Nalo (orange cat) we are looking for them to see if we can find their new family we just want to see them again. The staff is also very rude!! when we surrendered our cats there was this girl who spoke only spanish to us cause she saw that we understood better in spanish but when we went back to get our cats back she all of a sudden did not speak spanish and was rude to us and told us that we had to speak english only because she could speak spanish. please contact us at (510)323-6894 or (510)619-5055 if you were the one who adopted our kittens! read more

See all

There is something wrong with how this place is being run. I have concern with animals health. They essentially get these animals for free from shelters / privet ppl who turn their animals in. They upsell them for $250-$600 USD. Most of the animals are with volunteers and so they are not feed/cleaning/walking/ changing litter or do anything else for them. They act stingy when you ask for food for he animal you are taking care of for them. Even though they said you can come in anytime and pick up stuff. non-profit my ass. I would go to a city shelter before here. They are making way to much money in a way they should not be. read more

STRONGLY NOT RECOMMENDED!!! I wish I read other Yelp reviews earlier. The so called area manager Raine was really rude and disrespectful to us. It was shocking! We only asked like two questions about puppy adoption process. She was getting impatient and asked us to EDUCATE ourselves and go back read their websites. Yes, she said EDUCATE YOURSELF. All she cared is money, money, donation and donation. Whoever pays first gets the dogs/cats, no verification, no questions, no interview. I don't trust she can treat those poor lives well. Her attitude was way too arrogant. Adoption fee is more expensive than other places. Go somewhere else for adoption! read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

This review is two-fold. I was with a friend a year ago when she adopted her Chihuahua from the Milo Foundation. She saw the Chihuahua on their website and she was able to meet him. The volunteers were great and helped her with all her questions. A year later, my friend and "King Arthur" are doing great and loving life. My second experience was a few months ago. Marianne and Lynne were very helpful in an unexpected situation with a friend of mine. I thought of Marianne and the Milo Foundation right away. And again, a successful outcome. Thank you Lynne and Marianne!! I know when it comes time to add to my family, I will be seeking out the Milo Foundation. read more

They treat their animals great and try to train them to be less aggressive. We really appreciate the Milo Foundation because they rescue a lot of dogs each month! That is also we're we got our great pup! read more

Milo Foundation - Dash, our wonderful Milo pup! - Pet Adoption Near Me - Point Richmond, California

See all

My mother has adopted two dogs through Milo and has overall had a positive experience, but they really messed up in her recent adoption. They let her adopt a pregnant dog without knowing she was pregnant. A few weeks later when my mom took the dog in to get fixed, they discovered the pregnancy. Milo refused to perform an abortion and the foundation offered no financial assistance to help my mom cover the procedure, and instead just offered to let my mom return her. At that point my mother was extremely bonded to the new dog, and so had to cover the expense on her own. This seems like a really basic exam that should be performed before adopting out dogs so owners can be informed! read more

If you want to adopt a dog from this place, look elsewhere. The staff and volunteers are extremely unprofessional and rude. I had an appointment to look at a dog after having my application approved. I thought that once it got approved, I would be able to have my dog companion. That was a wrong assumption on my part. Long story short, I couldn't get the dog even though my application was approved. I drove more than an hour and crossed the bridge in hopes that I will be coming home with my dog. They said they already adopted the dog out once I got there. Stay clear from this place. read more

I adopted Harper a few days ago and she is fast becoming the love of my life. She is the first dog I am caretaking in my adult life and the experience is wonderful. Milo were great in helping me find the best dog for my work schedule and moderate, calm life style. The staff are friendly and helpful, and fast in returning emails or phone messages. They provide thorough medical records and documentation, and directive on getting the dog spayed or neutered, and also tips on training. A few days in now and she is coming into her own as she trusts me more. She jumped into the car for the first time today. Before she had such fear of getting in. And she went outside one her own to do her biz without having to have me close by. Smart too. Learns in just a few tries usually during training sessions. Thank you Milo!!! read more

Thank you milo foundation for helping me on my search for my new loving companion. I had been looking on adoption sites for several weeks before finally landing a pup perfect for my family. The milo foundation was very responsive, helpful and knowledgeable. They do drop ins during the week and weekend and that's a perfect time to get in and meet your furever friend! read more

See all

You cab tell the staff really cares and wants the best for the animal.

I'm not quite sure how the full application process works. I submitted the application on a Tuesday, but I decided to drive to Milo on Friday because I had not heard from them. I have to say the Milo foundation volunteers we're very helpful in answering my 20 questions about the puppy I came to meet. They also gave us our space when visiting and we're not at all pushy. I spent awhile there, getting Familiar with my new friend ! For my family the process so far has gone smoothly. We do however have to go back for his last vaccination and schedule an appointment as well To get neutered( cost part of adopt fee) At the veterinarian of their choice ( Abbey Pet Hospital) read more

Everything about our experience at the Milo foundation was fantastic! We adopted the new, sweetest addition to our family, Taco. The staff was so helpful and gave us all the time we needed to make our decision and the transaction was seamless. Taco has been nothing short but a wonder dog and we love him. I just want to thank them all from the bottom of my heart for all their hard work and dedication they put into rescuing these animals, providing them with shelter, food, and loving them until they can find their forever homes. Thank you for what you do!! read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

See all

First, a few months after our horrible experience with the Milo Foundation, my family and I adopted a wonderful Australian Cattle Dog puppy from the Oakland Animal Shelter. We then found our pup's litter mate through an ACD Meet Up group (which was serendipitous!) and have had a really great life with our girl. Same breed of dog, same type of pound/rescue group pathway to dog ownership, but we had a COMPLETELY different experience. I recently met another BIPOC family who had a horrible experience trying to adopt a dog from the Milo Foundation. They were sorry they didn't take heed of my review from all those years go nor check further into the Yelp system and look at the reviews that were labeled not recommended and so not immediately pop up when looking at Milo Foundation on Yelp. This other family was probably even better situated to handle a rescued dog than I and my family were ten plus years ago. They were a smaller and more active family, with a larger house and yard in a dog friendly and quieter neighborhood, and a higher socio economic status than our family. I wish I could be adopted by this family- they were that cool! Any dog living with them would surely be living the life of Riley! Yet they were treated poorly, judged in far too familiar racially insensitive and classist ways. Please give your staff some training so that you can do this important work for animals and offend, turn off or drive away potential loving and competent dog parents and families. read more

Thank for my pup, Milo foundation. You've provide him with his shots and neutering and I love having him be apart of my family. read more

Milo Foundation - So in love with my new Pup from the Milo foundation - Pet Adoption Near Me - Point Richmond, California

Wonderful hardworking people, saving the lives of dogs and cats from high kill shelters every day! Some are just hours away from being euthanized when they get pulled. I got my two dogs from them and couldn't have been happier with the way they handled everything! read more

Buyer beware. Rescued a dog who required extensive medical treatment within the first week of adopting. Milo dodged my calls, wouldn't respond to emails. I reached out at least 20 times and nothing. read more

I think this is the worst rescue center I've ever been to. Please please please avoid this shelter and go somewhere else. I tend to avoid leaving negative reviews (especially considering this is a rescue) for establishments unless I really feel obligated to inform others to avoid them. Kindly read the other negative reviews as I made the mistake ignoring them and taking the chance. I followed all the instructions they listed on their website: filled out the application, scheduled an appointment to meet the desired animal, and CHECK MY EMAIL TO MAKE SURE THE CAT I WANTED WAS STILL AVAILABLE. I didn't receive any notifications that the cat I wanted already got adopted. Please note that I called before my scheduled appointment time to ensure that I wouldn't drive 45 minutes to this shelter (and 45 minutes back home) to not meet the cat I wanted (I was still open to meeting the other cats but I was set on the color of a particular cat). With that said, I was told that the cat I wanted was still available but when I got to the place, I was told he already got adopted. PLEASE NOTE THAT ON THEIR WEBSITE THEY STATED TO CHECK YOUR EMAILS PRIOR TO ARRIVING TO YOUR APPOINTMENT TO ENSURE THAT THE ANIMAL YOU WANT IS STILL AVAILABLE. I didn't receive ANY notifications. On another note, of the reviews on here state that they are short-staffed and are volunteers but that doesn't excuse their bad customer service. There are COVID regulations enforced: knock on the door, stand in line outside with social distancing, knock on the door and wait until an employee assists you/invites you in. I had to wait 10 minutes outside in the hot sun before being helped by someone only for them to rudely inform me that the cat I wanted was already adopted and she immediately closed the door on me. I was not invited to meet the other cats even though I had a scheduled APPOINTMENT made that allows me to visit inside the shelter. read more

We adopted a dog from Milo foundation and the experience has been nothing short of amazing. Amy walked us through the whole process doing a very thorough background check before placing Musa with us. Amy made the process a very pleasant experience and we were very fortunate to work with her. When we arrived at the sanctuary we were a little off put by the drive and as you first arrive a little intimidated by the dogs but when we met Amy we understood they do the best they can with the limited funding they have . Milo does its best to take care of each animal with love and compassion. We were very impressed to see how hard Amy works to place the dogs in a forever home as it seems most shelters would try to euthanize them. We came to Amy a year after we adopted Musa as we were having some problems with him and Amy knew right away the solution and took it a step further in setting up and impossible appointment to ensure we have a healthy happy dog. We are truly grateful for Milo foundation and Amy as we are very lucky to have such an amazing addition to our family. read more

Very cramped area for so many people and animals. Went to look at cats with a friend and was crammed into the cat room with a worker who talked on and on. No space to think. Next, filled out an app, and was allowed to visit dogs on my own. What a difference it makes to not have a worker following me around talking and pushing phone pictures in my face. I chose to visit a puppy in outside cage and was once again escorted by a worker who talked on and on and showed me photos on her phone. The puppies were starved for attention and if nothing else would have appreciated a calm visit. Also their adoption fees are way too high, These animals are either strays or from shelters. "Non-Profit" means no profit after all expenses are paid so their expenses must be mighty expensive! Oakland animal shelter has kitties for $20 plus $5 for the take home box. read more

I've had mostly good experiences with Milo. I read some of the negative reviews. I think you have to go in with the understanding that they are overwhelmed by all the animals that need homes and help, they are understaffed (lack of money) and probably stressed from all of that and dealing with humans. So i feel grateful and patient when i go in there. It's usually very loud and smelly, but I assume it's because of what i said above. If someone has a lot of money to donate to them i'm sure they'd love to hire more staff (it's almost all run with volunteers, bless them!), get a bigger and cleaner place,etc. Also, that's why it's hard for them to respond to people in a timely way. When i saw a dog i wanted i showed up the next day before they opened to be the first one to meet him. (I had already put in an application and been approved.) And i ended up adopting him and it's going well! read more

Milo Foundation - Oliver - Pet Adoption Near Me - Point Richmond, California

Milo is the BEST! I know so many people who have had great experiences and use them as their go-to. I recently helped my boyfriend's family get a new dog and it went so well. Great communication with the staff and the people here really care about the animals. Honest, good humans. Thank you Milo!!!! read more

I adopted my pup from Milo a few weeks ago and it was a wonderful experience. The volunteers, employees, fosters are so communicative and kind. I am so grateful to Milo and I would highly recommend them! ‍ read more

This place is wonderful! As a volunteer w/m Milo Point Richmand, I've gotten to witness firsthand the level of devotion and joy that they bring to animals - and families - every day. MF brings hope to furry creatures and love to new humans, and they are worthy of a visit: whether you visit to volunteer for cat cuddles, walk some dogs, bathe some newbies or do some cleaning/repair work, or to explore some options for a new member of your family; they are a fantastic place to go. They get what it takes to foster or adopt and they have lots of answers to the many questions you may have. Go visit and leave happy! read more

See all

I filled out an application to meet a dog in foster care that had been up for adoption for MONTHS. I listed all of my prior dogs in said application. I have been a kennel attendant, groomer, sitter, and am currently a dog walker. All of this is to say this ain't my first dog rodeo. I got a response back immediately telling me that I couldn't meet the dog because I'm a "first time owner" and the dog has "issues". After correcting the genius who didn't bother reading my app and asking for further details on those issues, I was told the dog can't be around other dogs despite his long and convoluted description led me to believe otherwise. That should tell you everything you need to know about these people. read more

Man, I can't say I can agree with the negative reviews about Milo. I brought home both of my wonderful ESA boys from here. Their communication was amazing and the staff I worked with were nothing but loving and supportive towards my pups. The higher adoption fee covers health care and procedures from vets that work with the Milo Foundation (for those of you wondering why their adoption fees are higher for younger dogs). Sherlock and Watson are the best things that have ever happened to me, so thank you Milo! read more

Milo Foundation - Sherlock (shepherd) and Watson - Pet Adoption Near Me - Point Richmond, California

See all

It's the best i give it 10/10 they have all kinds of dogs puppy's dogs cats bulls Al kind there kind there service 10/10 everything is perfect I recommend it read more

Great organization doing an amazing cause. We adopted our recent dog from the location in Richmond. The staff are super friendly and helpful. read more

I adopted Ziggy from Milo and he is just the most valued companion I could imagine. The process was easy - appropriately careful, I thought. He needed an operation (he'd been hit by a car) and we were happy to do it. We had previously fostered a Great Dane with Milo and trusted them greatly. But beyond my personal experiences with them, what's really important is their more global impact; the huge number of dogs they're able to rescue from certain death. The number is so big that even if they had FAA error rates there would be bad stories, but cmon folks - who else can be trusted to do this? read more

I have been fostering dogs from Milo for a year; 8 so far. Milo provides excellent care for the dogs that they shelter, including required vaccines. And have given all the support I wanted while fostering. Anybody wanting a dog should look to Milo to adopt or foster with the option to adopt. Anyone with the time and space should consider fostering. I have two dogs of my own, including a husky I adopted after fostering her. read more

Milo staff and volunteers are constantly working to get wonderful animals adopted. The process is easy and welcoming. You can check animals out online and in person. Come in and meet your next best friend. We did and are so very grateful. read more