Great products and people. Can't say enough about Bartz's. Kelly was super to deal with in…read moreselecting our new Coretec LVP flooring. Pat and his crew did a great job installing our new floor. We were very satisfied and will be back!

what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

We have been cancelled on twice for someone to come out and look at the boards. Not even a call. We…read morekeep trying to get someone to come out and absolutely no progress. So, remember that. Even if you try and try you still won't get someone to follow through with this company.

I have worked with Daniel out of Milwaukee on our commercial rentals and have had a good experience…read moreevery time. He's always been super accommodating as far as set up and install. The product is also good and the installers are friendly and accurate in set up.

In the past 2 years, my wife and I have used Best Carpet twice. Once when moving out of a house…read moreand 2 years (and several moves) later when we found a home we plan to spend some time in. If you want to save time and not read an entire review you should already know how we feel about Best Carpet because we have used them... twice. The showroom, sales people and installers are all awesome to deal with and they do a great job. Now for more detail... The first time we used them in the process of selling a home. We went in, told them our situation and they did most of the rest. They knew we were selling so they weren't pushing anything pricey and there was no attempt to "upsell" us. They gave us some of their most popular options with price points and we picked what was best for our situation. After picking the carpet, Sam came and did the measurements. Sam is super personable and great to deal with whether he is showing carpet at their showroom or coming to measure your house. He's part of our great experience with Best Carpet. Once the measuring was done the carpet was ordered and install time was set. When the install day came, the installers were on time and did the job quickly but they also did the job well. Every cut looked clean, every line unnoticeable and very little scrap left over. We were more than satisfied. Even with being more than satisfied I didn't feel compelled to write a review because I had no personal attachment to what they did... we were selling the house so someone else was going to get to enjoy it. I have no doubt in the fact that their great job helped sell our house, however. Fast forward 2 years to now (January '19). We moved what I'd consider to be a decent hike for them to come out to. We actually assumed they wouldn't come as far as we moved so we started looking at carpet places closer to us. After dealing with Best Carpet the last time around all I can say is the sticker shock from other stores was insane enough that we figured we could call and beg them to come out our way but we didn't even need to. They were more than happy to come help us out, even being at the very edge of their service area. This time Sean came out to measure and he was just as great as Sam was to deal with. He brought a few samples and then priced up a quote the same day he measured and we took it from there. Their pricing is one-third to half the expense when compared to the options in our immediate area. Along the way my wife and I hemmed and hawed about the carpet we had picked out so we decided to go into the store and take a look at our options. Let's just say that if you can't find flooring you like at Best Carpet, you have some crazy taste and/or standards. They have what feels like (and might be) a thousand options. After picking a few samples we liked, Sam encouraged us to take a few home to see how they looked. I didn't really want to because of the whole being far away thing but Sam set something up that worked out so we could get the samples and get them back in a way that worked for us. This ended up being so useful because seeing the stuff in your own house feels key in this kind of decision. We made our final decision, the carpet was ordered and an install date was set. The day prior to our install, our furnace died. January in WI isn't exactly a great time for this to happen as your house needs to be a certain temperature to have carpet installed. I felt terrible about calling and telling them last minute we needed more time... Sam told us not to worry and he again made a solution that worked for us. Finally the day came to install. Carlos and Caesar were our crew and they are super personable and absolutely fantastic at what they do. Bottom line, they bust their ass but they don't just bust their ass, they work hard AND get the job done well. Again, just like the first house Best Carpet did for us, the cuts were great and the lines were unnoticeable. You know the movie "Elf" when Will Ferrell's character runs by a diner and sees "World's Best Coffee" and he gets super excited about it? Excited enough to bring a date only to find out it is certainly NOT the world's best coffee? The normal human reaction to the "best" of anything is an eye roll. That shouldn't be the case here. Best is actually (pardon the repeat) the best thing to call this place. While their carpet selection and showroom are similar to any other carpet store, the way they separate themselves is with sales and service. The name "Best Sales & Service" isn't really a good name for a carpet store... so Best Carpet it is and I can't think of a more honest name to call them.

Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

It is deeply troubling that this review was posted, given that Carpet Town has attempted to please…read moreMr. Mc Gee in multiple ways. A: If it was so "deeply troubling," perhaps your company should have done the job properly in the first place & not told half the story in your claims. My rebuttal includes the first sentence of most of her paragraphs. So in the words of Paul Harvey...I give you, "the rest of the story: CLAIM: He came in within a couple of weeks prior to his moving into his home... A: I was told this, "was not a problem," by the salesman, Tom, & install would be done on time. To save me money, Tom suggested he could have his "best guy in the city" do it for me; coincidentally one of CT's installers, or so I was told. CLAIM: His LVP was installed on September 25th 2019... A: And the carpeting on the 23rd. Darn right I called as the job wasn't finished! (See the picture with the carpeting laying over the LVP.) YOUR people did not complete the job when the LVP was installed. Further, YOUR guy did NOT come on Fri, Sept. 27th as you claim, he came on Monday, Sept. 30th & tried to fix it. I was told someone would come on Friday the 27th; they never showed, I called & was then told someone couldn't be there until AM of Mon, Sept. 30th. CT's rep didn't actually come until a week after she claims. When CT's rep's attempt to fix the floor didn't work he stated, " I don't know what the problem is." On Tue, Oct, 1st, he simply dropped off a cleaner outside our front door? Now they wanted ME to "fix" a bad product! That didn't work so I called the office again, the rep told me he would put in a claim which could take 4-6 weeks to square away. On Fri, Oct 4th, at 12:18pm I recd a call from the rep stating he may have found a remedy & asked if I'd be home. Later that day he came and finally fixed the LVP. I have a time-stamped picture taken! That is also when I asked him how the installers could leave as there was clearly something wrong. CT's rep said, "They don't really pay attention to that kind of thing. They simply come in and do the install." So...that will help in "clearing up" the actual timeline! CLAIM: Jonathan Werner, sales manager, called Mr. McGee on October 21st asking for the outstanding balance of $1,111.31 that he owed since the installation... A: Actually I called Mr. Werner who had to call ME back since he was not available. He was NOT calling to ask for the outstanding balance! Jonathan first offered to knock off the $111.31 to make it an even $1000. But as the job had not been completed on time, there are still outstanding issues (to this day,) & their screwing around required me to miss work days, a credit of just over $100 was a joke! Jonathan stated, "I will have to speak with the owner and get back to you." CLAIM: On October 30th, Wendy Werner, owner... (skip to last sentence) He agreed to call at 7am on Tuesday, November 5th. He never called... A: Actually, I did call at 7:32am on Nov 5th, and left a message on the voicemail. NO ONE ever got back to me. I was in a meeting all day in DeForest & for you intrepid readers, you'll find out in her next paragraph, I was involved in a car/ deer crash which totaled my truck. OH, and, Wendy, why are you suddenly referring to yourself in the third-person on your account? That's weird... CLAIM: ...On that day he mentioned for the first time that there might be a flaw in his carpeting.... A. This was NOT the first mention of issues with the carpet installation. I called & spoke with Tom on Mon, Sept. 23rd after the install as the seams in the carpeting were (and after 2 months, still are) very noticeable. In fact, Tom came out to look at the carpeting on the morning of Sept 24th! Wendy's facts are again, a bit lacking in accuracy. CLAIM: One week later, on November 18th, Wendy left a message... A: Actually Wendy called my wife at work & left a threatening message on her voice mail as well as mine. Despite her company still not standing behind their product/ installation, it wasn't worth taking CT to court over a few hundred dollars as they have already cost me more in wasted time. So they got their money! It is very sad when an owner of a company does not stand behind their service and their product, then only tells part of the story. Pictures: CLAIM: The LVP picture is before we made the effort of cleaning it. A: Yes...but like your business, you didn't complete the job; in this case, of looking at ALL of the pictures. See, I also posted a picture of the difference after the CT rep fixed a 4x4 section. But keep up the good work, Wendy... CLAIM: Carpeting picture shows some loose fibers. A: If Wendy would've sent someone out as Wendy said, Wendy would know that the "fibers" that are letting lose on one end. The other end is still attached to the base of the carpet meaning the carpeting is letting loose! Wendy just makes assumptions. Don't be a Wendy!

We just had vinyl take the place of the icky kitchen/ hallway carpet (who ever thought kitchen…read morecarpeting was an intelligent idea?!). We rent, and since we had the kitchen and hallway cleared for reorganizing and cleaning purposes we asked the landlord to have it replaced. We offered to check around for prices, making it easier on our very nice landlord and letting us find a pattern we liked at the same time. The salesman was helpful and gave a very close estimate to what the final cost actually ended up being. After the visit, they sent someone out to take the precise measurements so they could make the estimate. He was the silent "gets his work done and leaves" kind of guy. No complaints about him, just not very sociable. Today, two young men came to install the flooring. They were very polite and did a wonderful job with the installation. While working, they listened to their music with headphones instead of a blaring radio which was quite nice. They moved the refrigerator out of the way for us and put it back in place when they were done. It does cost $30 per appliance to have it moved, but the money is worth every penny; they ended up having to remove the handles as well as some of the door molding in order to get it through the door. Carpet Town does not charge for removal/ reinstallation of the shoe molding along the wall they have to take out during the installation. Some places do charge for this. Only one little complaint, not enough to knock off a star but worth mentioning: dudes, after all these generations of women NAGGING you to put the toilet seat down you have not figured out how to do this! I had to put it down... twice. Otherwise, very good service. They have done other work in this building over the years, and anyone who has lived here has loved the results... except for that icky kitchen carpet (but that's not Carpet Town's fault, that's just a bad idea on the buyer's end). Highly recommended.

Big fan of Carpet Mill Outlet! We've been using them for years, and by we, I mean by whole family -…read moremy parents at multiple properties, my brother at his house, and me in my home / previous condo. The product itself is great, and they have so many options based on your type of project. We've used them for carpet, hardwood, and LVP needs. Most recently, we had our basement refinished, and Joe was wonderful and easy to work with, per usual. Since that install, the carpet has held up so well. And thats saying a lot seeing as we have a bunch of kiddos down most days! However, during recent floods in the area, part of our carpet was effected. Fortunately, my husband and I were able to pull it up and air it all out - but that of course left it no longer secure. Let me tell ya, Carpet Mill Outlet is so reliable. I called Joe and he sent someone out within a day or two to restretch and reinstall the whole side of the room that was affected. We were so, so appreciative! No doubt we'll continue to use this local business for all of our future projects to come.

Worked with Joe to have a large rug bound. They have a large selection and Im very happy with the…read moreresults! It was done on time and the cost was very reasonable.!! Will be doing business with them again!

Service - outstanding Product quality - excellent…read more Installation - great Highly recommend

Carpet and padding quality is excellent…read more Carpet and padding removal and installation was amazing. Carlos did an excellent job -- paying attention to every detail. New carpet and padding cut, trimmed, and placed to perfection. Super clean up during and after removal and installation. Price was competitive with other companies. Excellent value especially the removal and installation.

We've used Stu's Flooring twice in the past five years, and they've been great both times. We first…read morereplaced some flooring with carpeting, and the second time, we got luxury vinyl plank flooring in every other room of our condo. Stu's did an excellent job both times. They worked with us to find the right flooring for our needs (and we took some time to find the right options.) And they worked with our condo rules, which was important. We had complete trust they'd do things right--and they did. After our first experience, we didn't hesitate to go to Stu's a second time, and if we need flooring in the future, we'll be back.

Think twice before you purchase from Costco's kiosks!!!! This is flooring purchased through Costco…read moreand installed by Stu's Flooring in Greenfield. The flooring was installed in August of 2020 as the owners prepared the home for sale. I purchased on July 1, 2021. Neither will stand behind the product or installation. Stu's said the 30 year warranty lifetime installation doesn't transfer. Costco refuses to speak with me because I'm not on the original order. Funny I have warranties on the furnace, windows and composite deck but neither of these businesses will stand behind this shotty work. Beware!!!

After I had my old wall-to-wall carpeting removed, I discovered stained and damaged hardwood. I…read moreinitially contacted another company that specialized in refinishing hardwood floors, but found them to be poor communicators. Deciding to move on, I got in touch with SNR First Rate Floors. Unlike the first company, I found Adam, of SNR, to be very responsive to my calls. He answered all of my questions to my satisfaction. We scheduled the work to be done in mid-August. The job took three days, due to the flooring requiring repairs. Adam and the crew of flooring specialists were very professional and friendly. I was pleased with the interaction I had with all of them.  The job was completed to my satisfaction. I am very happy with my flooring. All in all, a good experience. I think SNR does quality work, at a fair price. I certainly recommend them.

From the owner: SNR First Rate Floors provides 99.9% dust-free wood floor refinishing to the Southeastern Wisconsin…read morearea.

I had a terrific experience with Carpet Factory installing carpet. I found a carpet I liked online…read moreand they were able to get it at a competitive price. The installers were very professional, and the final result was everything I wanted. I'm going back for vinyl flooring now.

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.