I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

This family owned business has kept our family's vehicles running for 20 years. We have received…read morehigh quality, efficient service every time. From preventive to maintenance, all the way to emergency service. Always, excellent care. I highly recommend them.

From the owner: Allen Automotive Service in Waukesha, Wisconsin is a trusted auto repair shop serving the community…read moresince 2000. Our certified mechanics handle a wide range of car and truck repairs, ensuring vehicles run smoothly and safely.

We have used Scott's Auto several times & plan on being a customer for a lot longer. It's great…read moreknowing they are honest & always do a great job! We higher recommend Scott's Auto.

I have an Audi and was having difficulty finding a mechanic close to home. Scott was recommended…read more He was wonderful to work with! I really appreciated his professionalism and honesty. Very knowledgeable and thorough when explaining the process of what needed to be repaired. We will definitely be using him for future repairs!

Always quick. Always great service. Not many places do emissions tests anymore. It's so nice that…read morethis place does it, as they make it so convenient and easy. The staff is always very helpful. We will continue to take all three of our vehicles here for all our needed car service.

I will NEVER EVER go here again!!! Pure scam and a ripoff. Charged me 1100$ to fix my water pump…read more on Friday and my car was not working on Monday!!! I asked him to put my antifreeze in that I purchased and he charged me 54 for two of them and when I asked him if he used mine he said I needed more but the ones I bought were full and in my car!!! They have audacity and they boldly rob you

HIGHLY RECOMMEND! My Prius was making a racket, called and…read morethey got me in fast! A great experience from the start. Stacey was wonderful with communication from start to finish - and backed up by an efficient, knowledgeable, honest and friendly staff. My first great experience gave me no hesitation to schedule maintenance needed on our Transit Connect - I wasn't disappointed. confident that I have a new auto repair shop! So, to boot!... I realized a few days later that a hub cap was missing - didn't know if it was always that way (???) but CCC didn't hesitate to offer a new one.... that's a good business! THANK YOU!

Hi everyone I live in Waukesha and I want to support local business. I have taken my older car here…read morefor over a year and I can say that they are wonderful people to work with. They are honest reliable and fair in their pricing. They are usually very busy but get you in and out in a reasonable time period. When something comes up after the service is completed they stand behind their work which is so unusual in todays environment I Completely recommend their Car Care Jack 11/22

I used Hopson several times and have never had an issue. Today I needed a tire with a slow leak…read morerepaired. They found an issue with the sidewall and installed a used but virtually new tire. Very reasonable price. There good people.

I have used them a few times for emissions and they were fine. I then got a coupon in the mail for…read more$30 (total cost) oil change/tire rotation and was very busy and couldn't find time to do it myself. I go to pay for it and it is $62 (92 with 30 off). They said my car requires synthetic (it doesn't) and it is 30 off instead of 30. I then ask them how they can charge 90 for oil change and tell them they don't need synthetic. They basically say that is what it costs. They are fine for emissions but expect exorbitant pricing and bait/switch if you need any actual work done.

Jim helped us out with some big maintenance issues with our Tiguan. He was very knowledeable and…read morethorough.More importantly, he was very patient while we discussed our options and made a plan for what items to address immediately and what to defer. I didn't get any 'pushy sales vibe,' just honest talk about the options. Based on this experience, he's my go-to guy for future service of this Tiguan and any future VWs we might own. Thanks!

Amazing! I just collected my VW Beetle just now, and they took amazing care of my car, and made…read moresure to call for updates on the car. They also had the lowest quote I had gotten from any other place, which is amazing, plus they have the proper experience with these kind of cars. I recommend them 100% to any Volkswagen vehicle owner!

Richlonn in Waukesha meets my top three musts. Reliability, honesty and punctuality. I have taken…read moremy cars there for years and based on my three musts, I will be returning for future service needs.

I've only come here for emissions testing (4 times) and each time very minimal waiting and good…read moreservice. This time total time was 8 minutes in and out.

I walked in here with my children needing to get some work done on the muffler of our van. This man…read morewas so up front and honest. He was able to take a look at the van right away. Thankfully it was a quick fix and he had everything we needed. He was able to fix it right then and there. We were in and out in 45 minutes! God bless and I hope you thrive with your business!

Best shop I've been to in 5yrs. Prompt and courteous service. This is what a service shop should…read morebe.. I hope this guy sticks around.

When the other 4 places I stopped by that day to see about fender rust repair on my 2015 2500HD i…read morewas told they don't do rust repair. Going home I just happen to pass Premier so i stopped in. Owner was in and he said he would take a look. We talked for a couple minutes and felt really comfortable. He wrote up a quote ata a great price and after comming back from FT.Bragg i was able to get my truck in. Great work on both sides and even a rust patch he took care of on the pack of my truck. Paint blending is spot on. All work done with in 2 days. I definitely know who to go to for future body work. Great people and great family business.

Another vehicle hit the rear end of my car, causing paint damage and some damage around one of the…read morewheels. As I started getting quotes from other body shops, each one would provide quotes on the high side and told me that they would be unable to match my car's paint color. When I took my car to Premier Body & Paint for a quote, they were extremely professional and friendly. They gave me a fair price, and one of the first things they told me (before I could even ask) was that they would be able to match the paint. When I got my car back, it looked like new, and the paint perfectly matched. It was almost as if the car accident never happened. I am delighted with the work they did. Highly recommend.