Went into this store on April 9th 2025 at 6:00 p.m., both women that were behind the counter were…read moreon their phones. I had to ask for help, when I told them I needed the machine put on my vehicle to tell me what the error was both indicated they did not know how to use the machine and could not help me. Do not go to this O'Reilly they were discourteous, unpleasant and only looked up from their phones long enough to tell me they didn't know how to use the machine.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great service. Quick response and very helpful! Even remembered me when I came back to drop off my…read moreold battery.

They were extremely helpful when I had a battery issue and couldn't start my car. They were able to…read moreget me in and out in 20minutes and had reasonable prices! I would definitely recommend them for those in the area.

OK, so these guys were incredibly helpful, and they had the part I needed when my tenant's heat…read moredecided to go out when it was five below zero. I called first, and they told me to get all the info possible on the boiler, the pump, the part... then head downtown because they probably had it based on the brand name. Well, I walked in, got taken care of really quickly, and they easiliy identified the part I needed. It was even cheap. I couldn't ask for better service. Store guys - 5/5 Phone lady - 6/5 (Yeah, 6. She caller-id'd me and called back when we got disconnected.)

Great service, great staff, very helpful even when you are not a huge industrial customer. Always…read morevery helpful even with the crazy requests. Great job guys and ladies!!!

I priced a battery online but that would has come without being charged so I bought one locally…read moreeven though it wasn't double the price because they offer a battery "ready to install". When I picked it up the counter rep told me it wasn't charged. I let home know I didn't have a way to charge it, instead of offering to charge it, he told me I needed to buy a battery charger. I declined. I'm all about buying local but when there's zero customer service that goes with it, I'm out. Zero starts would be a better rating

They cancelled my appointment without me knowing. I went there and they don't even sell my phone…read morebattery. They wasted my time, customers not valued. ?????????????

I have been very pleased with the Batteries and Bulbs store…read more I take my watches to have the old batteries replaced. They do an excellent job. I usually wait while the process is underway. I prefer the store in Pleasant Prairie, WI.

14 day return policy. Purchased fluorescent bulbs and condensers. Didn't fix my problem. Had to…read morereplace but am stuck bc your company has restricted return policy. Lost customer

It's okay, but BP needs to work on their data base. I thought the extra charge for a forever…read morebattery replacement on my car key fob was a good idea when I got it, but sometimes stores can tell, other times like at this one they can't seem to figure it out. They were friendly about it, but it was a little inconvenient.

Had batteries replaced in both iPhone and iPad. now they work like new…read more At a fair price. Good job!

Date of visit: November 16, 2024…read more I needed a new car battery and saw that Batteries Plus carries and installs them. With a location just down the street, this seemed perfect. I ordered the battery but installation didn't appear as an option. I contacted Customer Service and they replied that I need to call the store. Not helpful... I tried again and this time installation did come up as an option. After completing the order, I looked forward to getting a new battery before winter hit. Imagine my disappointment the next day when I received an email that my order was cancelled and to call the store. No explanation, no apology. Ended up finding another place to install the battery and after several days of not receiving any notification about my initial order, I stopped in today. The woman there was friendly and efficient and confirmed that both orders were canceled as they didn't have a person to install the battery on the day I wanted. She showed me the notes on the cancellation but seemed unaware that these are not actually passed on to the customer.

Walked in and the establishment smelled like weed.... I was the only customer in the place when I…read morewalked in. The man who assisted me was not helpful, mumbled, seemed to care less about assisting in finding out what car battery I needed. Pretty much wasted my time for 10 minutes until a much more helpful woman employee came out. He mumbled to her that he wouldn't do the battery install.... Okay rude. Once the female employee started to help it was smooth sailing, she found the battery and even helped with the install. Needless to say I'm thankful for her and her assistance but I will NOT be going back to this establishment or recommending to my friends/family.

Consistently good service and value. I don't have to price around that I'm getting the best price…read more Peace of mind that they aren't trying to sell you anything you don't need. If you need an automobile battery in Waukesha, this is the place to go.

My wife's battery died in her 2015 Chrysler and being the original battery I figured it was time to…read morereplace. I pull up, $125 and 15 minutes latter I was on my way. Great price and supper fast. What more can you ask for.

Great location. Was impressed with the quality of service I received over the phone and in person…read more This trip I was looking to recycle lithium ion batteries, and they were very knowledgeable about what they could and couldn't recycle. Super helpful and I am very appreciative, would definitely recommend this spot for your battery, bulb, and e-cycling needs!

Warranty sucks. They won't honor warranty. Last battery I ever purchase from them. Go to farm&fleet…read moresave yourself the hassle if the battery dies during warranty period.

This the OG of tire guys. They got the hustle and expertise. I pull in, wait about 30 minutes,…read moreand Bam! It's a Grand Prix pit stop in 16 degrees weather. $130 for brand new tire including labor. I feel ripped off anywhere else! Support our local businesses!

I came in here on a Saturday one hour before close with no appointment, and they still were able to…read morehelp me with only a 10 minute wait. It turns out that I had a screw in my tire, and they were able to patch it for very low price. Service was friendly and efficient. Warning, they generally won't run a credit card for less than $50. So if you just need a tire patch to bring cash. I can't recommend this place enough!