I had a gel manicure here in the past when I was in town and I was VERY happy with the result. I am back in town again today, came in for service and once again VERY HAPPY with the result and professional attitudes of the staff there. read more

Bad service they overcharged me for a pedicure and manicure which was not done properly they did the job so quickly The job was horrible and they expected tip after that. Stay away bad customer service read more

Bait and switch w prices! Played rated R movie on big screen while children were in the salon, never again!!

Do not see the guy (Peter). He is just awful. I went to have a gel mani and he was taking my old gel off but he was trying to do it with the drill. He didn't want to waste time soaking because he was in a rush so he decided instead to ruin my nails. He just does not care and he doesn't know what he's doing. read more

I tried this place despite the mixed reviews and was very pleasantly surprised. I got a gel manicure for a good price and was very happy with the level of detail the manicurist took to make sure it looked great. read more

I finally gave this place a try. I always thought they were closed. I walked in and I was greeted by someone yelling from the back. Problem 1) receptionist was getting a pedicure in the back of the salon so you couldn't see her 2) the place was too dark. They had a movie on for customers to watch- nice but turn the lights on!! All I have to say is, there's a reason why they have the lights down... When I walked out to look at my pedicure and nails they looked awful. It looked like my 5 year old nephew did them. First and last visit. read more

Of the many nail salons I've been to in this area, this is the best! It's clean, everyone is very friendly and appointment times are kept. The decor is beautiful and serene. Stephanie is absolutely phenomenal. She is so warm and has a great sense of humor. Her skill is unparalleled. I love how she does my nails. This deserves 5 stars. read more

DONT RECOMMEND THIS PLACE...came in at 3 to get a full set with polish no designs receptionist was like we cant take u we close at 5 im like it doesnt take 2hrs to do a full set so the see me anyway I sit with Peter and he starts mu service ...I stop him when I notice my nails are not even so he proceeds to overlay the uneven hand which took longer and then tells me it an extra charge and if my nails brake come back n he will fix them...it took him until 530 to get me done I go impatient and requested free service the following day to have the soaked off and did pay for todays service... I only chose one star because I has to chose at least one read more

Been doing my eyebrows there a couple times and they come out ok and last week took my grandma and the lady rushed her out of the room and I looked and that lady literally left a bunch of hairs still and she was like I can't do it (pretty much she didn't wanna do it cu my grandma had lose skin) and we were like why and she was just catching attitudes and I made her do it then I didn't want to leave her as much tip and the front desk women still took it out of my card without permission never again !! recommend professional nails down in Gaithersburg I live here in Damascus and driving down to Gaithersburg is a hike but I would rather waste gas and go to them then come here again. read more

I received a gift certificate to Mimi's for my birthday and tried it out yesterday. I don't recall the name of the person who did my nails but I love them.....first time ever getting a gel manicure! Everyone was very pleasant and kind. I noticed that the cleaner they use didn't seem to be very clean though, so that was a turn off. I would recommend and use again. read more

While they are friendly they do not present well. Cleanliness is lacking and yet there always seems to be techs on their cells waiting for the next customer. The waxing room is downright disgusting and I don't believe they ever wash their covers. Will I go back, no, probably not. read more

TERRIBLE customer service. I highly advise you take the extra ten minutes to drive to the next nail salon. After numerous awful experiences at Mimi's Nails, I chose to go back because it is conveniently across the street from my house. However, when I went, I found an excellent lady named Tiffany - she shaped my nails perfectly and took her time, and for once I was impressed. I got my nails done by her on a Monday, because I have a wedding on Friday (today). I noticed yesterday (Thursday) that three of my gels were peeling off at the sides. I thought this was unacceptable after only three days of a 25$ gel manicure (even regular manicures last longer). So I went back in today at 1pm, and I told the receptionist about the situation. She said that I need to come back because Tiffany doesn't work until tomorrow morning. I again told her my event was tonight and I don't care who fixes them but they need to be fixed since they're peeling off. She told me to come back in one hour. So, I came back in one hour and another lady took me. She proceeded to tell me as she's peeling off the nails that "I am not doing this for free. If you waited for Tiffany tomorrow I'm not sure if she would charge you but I'm gonna charge you 10$ ok?" Naturally, after 10 years of getting my nails done, I was startled by this because I had only had this gel manicure for three days, and I have never been charged for a fix. I had no choice but to comply because I wasn't sure if any nearby salons had the same gel color. I was in and out of the salon in 10 minutes, and got charged 10$ for her to FIX nails that I already paid for. This is absolutely absurd, and I will make sure that neither I nor the dozen or so customers will be returning to this place. read more

Very unhappy! I've been going here for a couple of years I made an appointment for 3 o'clock this afternoon for a manicure and pedicure I was told that would be no problem I arrived a couple of minutes early there were a couple of other people already ahead of me that was fine I waited my turn I picked up my polish I was told the next person available would be taking me 4 people came in after me and were immediately taken I set for 45 minutes waiting for my turn after 30 minutes I asked why the other four people were taken before me and I was told because they had an appointment with a specific person I said I made an appointment for 3 o'clock I wasn't aware that I had to request a certain person to be seen she said I'm sorry you'll have to wait until someone is available since everyone had new clients it was going to be at least 30 to 40 minutes before I was going to be taking in which would have made it well over an hour from the time I had made my appointment very disappointed will not be going back read more