Awful customer service!!! Even with an appointment I walked out - waited over an hour and a half because I was with a friend. They couldn't care a less! Awful customer service and it's not that nice if a place anyway - they pack you in. Will never go back again. read more

I have been to Mina's 3 times 2 of those 3 I actually got services. I got a great pedi w my sister one Saturday afternoon. The next 2 visits not so great. I went on the Friday before Memorial Day after work at 5. I didn't have an appointment but my co-worker arrived first & said there'd be 2 of us. When I walked in Mina didn't even acknowledge me, no hello, never asked what kind of service I needed. I waited about 10 minutes & then left. Again as I was leaving she never acknowledged me. I was there last Wednesday, arrived at 6 taken right away. The girl who took me looked on the younger side. I wanted a French manicure w pink tips. She got the pink all over my skin, which she of course removed after Mina came over to tell her. She finished & as I was drying I sat there looking at my nails &'was extremely disappointed. The job was not up to par. The lines were crooked, and the pink was clumpy. Mina came over & I told her how I felt. She said the lines aren't bad. I said yes they are. Her solution, if you aren't happy you can come back. Great offer but that day was the only day I could go. Not exactly smart customer service in my opinion. Needless to say, it's not even a week later & my nails are all mostly chipped. Yes it's clean & the massage after is a nice treat, this place still has not lived up to my expectations. I will not be returning. read more

Apparently Alex doest belive your heal is apart of the foot so no scrubbing heals on a pedicure...not inpressed with 40 dollar pedicure..very clean but not very social..maybe I am just in the wrong neighborhood..i cant figure but I will keep looking for clean attentive to detail in Hamden read more

Love their service, I am regular there and never had to wait more than five minutes without an appointment. They do provide customer loyalty card which gives you a 10th pedi/mani free. i love their massaging chairs. read more

Super clean! I am welcomed every time I go in no matter how busy they are! I have never gotten a bad manicure or pedicure there! This is also my go to place for an eyebrow wax! Wont go anywhere else! read more

Definitely a beautiful salon with a variety of services. I use to go their religiously and even had their "frequent patron" card. But, I was given a "new" technician for a pedicure once, and she clearly didn't follow the owner's proper protocol for keeping tools sanitized and did a lot of side toenail clipping. The next time I went to get a pedicure (same newer technician) she removed my polish and I had a lot of "black and blue" under my big toe nail. The lady said it looked like a bruise, though I didn't remember dropping anything. I thought it would clear up in time. The next time I went (finally with a different technician) the "bruise" was even worse, and this person told me it was an infection. I told them that I only got my toes done with them (I was even getting the exact same polish again!) and she said that it was impossible that I got it from them since they sanitize everything. I haven't been back since; I think I would have been more likely to return if they had at least acknowledged that they made a mistake instead of insinuating that I was lying about only visiting their location. Own up to mistakes if you want to keep customers! read more

The clean spa like setting of this nail salon is peaceful and relaxing. The back of the salon is glass overlooks a wooded lot and is quite Zen. Each client gets a autoclave sterilized set of tools and new files. The pedicure baths are lined and cleaned after each use. The staff provides professional services with warmth and gentleness. The gel manicures are guaranteed for two weeks. If you are looking for wild designs this is not the pace for you, but they can do simple designs well. I was shocked and disgusted at the difference when I went to a nail place in the mall. I never went for manicures until recently. Now I'm a regular customer. It is a delightful, restful treat after a long week. read more

Mina nails is a wonderful salon! The owner is so attentive and the staff is all amazing. I have been a customer there for almost two years now and have never been disappointed. It is always meticulously clean! The best nail salon I have ever been to! read more